Professional Documents
Culture Documents
?
Dynamics CRM
Dynamics CRM
Dynamics CRM
Over 65%
of new
CRM
customer
adds are
Online
Gartner SFA Magic Quadrant
Constituent Management
Non-Profit Programs
Word
Excel
Outlook
Mobility
Lync
Skype
,,,,,
,,
Microsoft CRM
CRM
Social
Word
Excel
Outlook
Mobility
Lync
Skype
,,,,,
,,
Microsoft CRM
CRM
Social
Cross Browser
Microsoft Outlook
Email Tracking
Email Tracking
E-mail
,Email,
,
Email Tracking
E-mail,
Email Tracking
E-mail,Outlook
CRM
Excel (1.2.3.)
Word
EX:
()
EX:
IPad https://itunes.apple.com/us/app/microsoft-dynamics-crm/id678800460?mt=8
Windows8,8.1 Tablet http://apps.microsoft.com/windows/en-us/app/microsoft-dynamics-crm/93772212-7b724aee-bc4e-b1adb7712ebe
CRM 2013 mobile solution for phones is now available for download on Windows Phone store, iTunes and Google Play.
Windows Phone Store - http://www.windowsphone.com/s?appid=bdf6ad14-8ff3-4db1-a9d5-336c50ef13ee
iTunes - https://itunes.apple.com/us/app/microsoft-dynamics-crm-for/id723891307?mt=8
Google Play Store - https://play.google.com/store/apps/details?id=com.microsoft.crm.crmhost&hl=en
--Lync or Skype
Microsoft CRM
()
Outlook
CRM
()
Outlook
CRM
Word
Excel
Outlook
Mobility
Lync
Skype
,,,,,
,,
Microsoft CRM
CRM
Social
KPI
K
P
I
CRM
KPI
CRM
CRM
CRM
KPI 4
CRM
(eDM)
Rich-Html
(eDM)
(eDM)
Word
Excel
Outlook
Mobility
Lync
Skype
,,,,,
,,
Microsoft CRM
CRM
Social
pipeline
Pipeline
CRM
CRM
CRM
Tablet
CRM
CRM
Word
Excel
Outlook
Mobility
Lync
Skype
,,,,,
,,
Microsoft CRM
CRM
Social
,!!
KPI
KPI
(,),
,,,
,
Skype
,
KPI 4
Word
Excel
Outlook
Mobility
Lync
Skype
,,,,,
,,
Microsoft CRM
CRM
Social
Word
Excel
Outlook
Lync
Skype
Mobility
,,,,,
,,
!!!!!!!
Microsoft CRM
CRM
Social
:
: