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    Giving Effective Feedback (HBR 20-Minute Manager Series)
    Giving Effective Feedback (HBR 20-Minute Manager Series)
    Giving Effective Feedback (HBR 20-Minute Manager Series)
    Ebook78 pages46 minutes

    Giving Effective Feedback (HBR 20-Minute Manager Series)

    By Harvard Business Review

    4.5/5

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    About this ebook

    Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:

  • Choosing the right time to talk
  • Engaging in productive dialogue
  • Helping both star and struggling performers
  • Developing a plan for effective follow-up

    Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

    • LanguageEnglish
    PublisherHarvard Business Review Press
    Release dateOct 21, 2014
    ISBN9781625275479
    Giving Effective Feedback (HBR 20-Minute Manager Series)
    Author

    Harvard Business Review

    Harvard Business Review es sin lugar a dudas la referencia más influyente en el sector editorial en temas de gestión y desarrollo de personas y de organizaciones. En sus publicaciones participan investigadores de reconocimiento y prestigio internacional, lo que hace que su catálogo incluya una gran cantidad de obras que se han convertido en best-sellers traducidos a múltiples idiomas.

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    Reviews for Giving Effective Feedback (HBR 20-Minute Manager Series)

    4.5/5

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    • 5/5
      Gives a great overview of giving effective feedback. Provides several excellent real world examples of the types of feedback from multiple hierarchical structures. Peer to peer, manager to direct and also how to give constructive feedback to your manager are just some of the examples in this book that will have you chewing on these concepts long after you have finished reading. Very practical and hands on.

    Book preview

    Giving Effective Feedback (HBR 20-Minute Manager Series) - Harvard Business Review

    Giving Effective Feedback

    Get up to speed fast on essential business skills. Whether you’re looking for a crash course or a brief refresher, you’ll find just what you need in HBR’s 20-Minute Manager series—foundational reading for ambitious professionals and aspiring executives. Each book is a concise, practical primer, so you’ll have time to brush up on a variety of key management topics.

    Advice you can quickly read and apply, from the most trusted source in business.

    Titles include:

    Creating Business Plans

    Delegating Work

    Finance Basics

    Getting Work Done

    Giving Effective Feedback

    Managing Projects

    Managing Time

    Managing Up

    Presentations

    Running Meetings

    Giving Effective Feedback

    Check in regularly

    Handle tough conversations

    Bring out the best

    HARVARD BUSINESS REVIEW PRESS

    Boston, Massachusetts

    HBR Press Quantity Sales Discounts

    Harvard Business Review Press titles are available at significant quantity discounts when purchased in bulk for client gifts, sales promotions, and premiums. Special editions, including books with corporate logos, customized covers, and letters from the company or CEO printed in the front matter, as well as excerpts of existing books, can also be created in large quantities for special needs.

    For details and discount information for both print and ebook formats, contact booksales@harvardbusiness.org, tel. 800-988-0886, or www.hbr.org/bulksales.

    Copyright 2014 Harvard Business School Publishing Corporation

    All rights reserved

    No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

    The web addresses referenced in this book were live and correct at the time of the book’s publication but may be subject to change.

    Library of Congress Cataloging-in-Publication Data

    Giving effective feedback : foster positive change, influence behavior, strengthen relationships.

    pages cm. — (20-minute manager series) Includes index.

    ISBN 978-1-62527-542-4 (alk. paper)

    1. Communication in personnel management.   2. Interpersonal communication.   3. Communication in management.   4. Supervision of employees.   5. Problem employees.   6. Feedback (Psychology)

    HF5549.5.C6G577 2014

    658.3'125—dc23

    2014021082

    ISBN: 9781625275424

    eISBN: 9781625275479

    Preview

    As you interact with your colleagues, direct reports, and others within your organization, are you sharing feedback with them? Communicating in the right way with others about their actions can reinforce positive behavior and move them toward more productive courses of action—outcomes that benefit everyone. This book walks you through the basics of giving effective, results-oriented feedback so that it can become an integral part of how you work with others. You’ll learn to:

    • Recognize opportunities for giving feedback.

    • Choose the best time and topics for discussion.

    • Establish a rapport with others while giving them feedback.

    • Ensure that your comments are valued.

    • Prevent and manage volatile feedback situations.

    • Create a work climate that encourages performance discussions.

    Contents

    Why Feedback Matters

    What makes feedback effective?

    Overcome your fear of giving feedback

    Choosing When to Give Feedback

    Identify the right situations

    Time the feedback

    Conducting a Feedback Discussion

    Plan the interaction

    Initiate the exchange

    Engage in dialogue

    Developing an Action Plan

    Specify

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