Professional Documents
Culture Documents
Intelligence Non Conformist(defied irrational norms, spoke out against discrimination) Methodical and organized ( assessed cultural shortcoming in the
organization and addressed them constructively) Encouraging(Delegated responsibilities, gave credit where it was due) Likes to take up challenges(left security and power of an IAS so that she could a difference in the lives of many people) Encouraged feedback Circumspect in the use of company resources Accessible to employees Took hard decisions when required(40% cut in manpower) Excellent administrator Believed in People- in their inherent capability and willingness to work(McGregors Theory Y).
bad) Gave full autonomy where it was not required She took things personally( She felt betrayed and disgusted that somebody she had given major promotion could do this to her) She believed that like her, everyone adhered to moral and ethical principles.(Similar-to-me effect)
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Both Amita Joshi and Rajesh Mishra have a high need for control; This could be one of the reasons why a conflict has arisen
Here, Amita Joshi is operating from the Nurturing parent ego state; she has overseen the rise of Rajesh Mishra from a general manager to CEO in a few years. Rajesh Mishra is operating from the Rebellious child ego state; Hes doing something Amita Joshi wouldnt want him to do, and hes doing it without her knowledge.
Conditions to Conflict
Antecedent conditions: 1. Communication Lack of communication between Amita Joshi and Rajesh Mishra 2. Structure CEOs of two companies, one of whom is also in charge of marketing at the other company 3. Personal Variables Amita Joshi had played a major role in Rajesh Mishras rise up the company ranks
2)Type:
Task Conflict (substantive conflict): Conflicting goals: Both parties wanted the same contract Relationship Conflict (affective conflict): Amita Joshi felt betrayed by Rajesh Mishra
3)
Pros: 1. A confrontation would have been detrimental to the public image of the company; at a personal level, Joshi can avoid Antagonizing Mishra, now a powerful entity in the company. 2) EPLs growth would be beneficial to Samuel drugs as well, EPL is its subsidiary. 3)Mishras services can be retained by Samuel drugs: Hes competent and draws a comparatively low salary.
Cons: 1)Amitas authority would be undermined; this would set a bad precedent in the company. 2) Mishra would still have access to Samuel drugs contacts; he might do something similar in the future. 3)Samuel drugs wouldnt be able to match performance expectations
Solution Approach 2:
Pros: 1. Amitas authority would be reinforced; the actions would sound out a warning that going behind the CEOs back wont be tolerated. 2) This will prevent Mishra from using Samuel drugs contacts against themselves in the future
Cons: 1)Will create a bad public image for the parent company 2) Joshi would antagonize Mishra, now a powerful entity in the company 3) Samuel drugs would lose Mishras services; Hes competent and draws a comparatively low salary. 4)Samuel drugs wouldnt be able to match performance expectations
Solution Approach 3:
Pros: 1) Samuel drugs would be able to reduce gap between anticipated and real performance. 3)Mishras services can be retained by Samuel drugs Cons: 1)If Mishra had acted out of selfishness, his actions would go unquestioned, which would set a bad precedent. 2) Mishra would still have access to Samuel drugs contacts
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