You are on page 1of 50

Rethinking

organization

Serve yourself, pay what you think is fair.


When you give a tip / pay / donate, you help to
1. keep content openly accessible for anyone.
2. keep content free of advertisements.
3. support ongoing development - including
updates to existing content as well as creation
of new content.
http://www.frankcalberg.com/thankyou

Question # 1
What if people outside
the company participate?

If you expect your organization to be more


responsive, your team needs context - they need
to know what's going on in your company and in
the market.

Transparency becomes increasingly important.


http://www.inc.com/First-Round-Review/letting-go-of-efficiency-can-accelerate-your-company.html

https://www.mckinseyquarterly.com/Strategy/Strategic_Thinking/From_push_to_pull_The_next_frontier_of_innovation_164

What about
inviting people in?

http://jarche.com/2015/01/are-you-prepared/

How much
do you
share
publicly?

Further inspiration
http://www.slideshare.net/frankcalberg/facilitationmoderation-of-meetings
http://www.slideshare.net/frankcalberg/email-tips

Question # 2
Should a person do
1 specialized job or
do different types of work?

In a sense, the crowning


accomplishment of the hierarchy
and its management processes is
the enterprise on autopilot,
everyone ideally situated as a cog
whirring on a steady, unthinking
and predictable machine.
http://blogs.hbr.org/kotter/2011/05/two-structures-one-organizatio.html

John Kotter

https://media.ford.com/content/fordmedia/fna/us/en/features/game-changer--100th-anniversary-of-the-moving-assembly-line.html

An
assembly
line

Someone elses job


http://www.janbosch.com/Jan_Bosch/Presentations_files/ESA2010-Keynote.pdf

Specialization prevents people from doing


more jobs which could create more value.
Malone, Thomas W.: The Future of Work, p. 53.

Whether contributing to a
blog, working on an open
source project, or sharing
advice in a forum, people
choose to work on the things
that interest them. Everyone is
an independent contractor.
http://blogs.wsj.com/management/2009/03/24/the-facebook-generation-vs-the-fortune-500/

Gary Hamel

3 factors lead to better performance


and personal satisfaction:
# 1: Purpose
What is meaningful.
# 2: Mastery
The urge to get better.
# 3: Autonomy
The desire to be self directed.
http://www.youtube.com/watch?v=u6XAPnuFjJc

Daniel Pink

Further inspiration
http://www.slideshare.net/frankcalberg/tips-to-increase-motivation
http://www.slideshare.net/frankcalberg/what-is-the-company-purpose

Question # 3
What if people have
no titles, and what if there
is no formal hierarchy?

In large organizations, resources

get allocated

top-down.

http://blogs.wsj.com/management/2009/03/24/the-facebook-generation-vs-the-fortune-500/

Imagine if there was only 1 venture capital


company in the world, and it was led by, well lets
say Bill Gates. How much innovation would we
have if there was only 1 place to go for funding?
And yet, inside most organizations, there is only 1
place to go for funding, and that is up the chain of
command.
http://knowledge.ckgsb.edu.cn/2014/12/15/china-business-strategy/the-gary-hamel-interview-unleashing-another-revolution/

http://mixmashup.org/blog/mix-mashup-live-blog

What happens over time is you end up with many


people in leadership positions who arent actually
leaders. Theyre there because they had good
political skills, theyre there because they had
connections, theyre there because they added
value last year or 5 years ago.
But theyre not there because they are true leaders
and individuals that people want to follow.
http://knowledge.ckgsb.edu.cn/2014/12/15/china-business-strategy/the-gary-hamel-interview-unleashing-another-revolution/

People, who work for Gore, have no titles.


Source
Conversation between Terri Kelly and Gary Hamel.
http://youtu.be/47yk2upT7tM

Those closest to the


front line are going to be
better placed to understand
the increasing demands of
an informed customer and
need to be able to respond
to those demands.

Peter Russian

http://www.mixhackathon.org/hackathon/contribution/how-leaders-and-managers-see-their-purpose
http://www.mixhackathon.org/hackathon/contribution/12-enemies-organizational-adaptability

At Red Hat, the software company, the

strategy making process is open


to the entire organization.
It is a company-wide conversation.
http://knowledge.ckgsb.edu.cn/2014/12/15/china-business-strategy/the-gary-hamel-interview-unleashing-another-revolution/
http://youtu.be/5sddabEDuvw

Initiatives for you to try

People have no titles.


There is no formal hierarchy.

http://youtu.be/5sddabEDuvw

Further inspiration
http://www.slideshare.net/frankcalberg/3-ways-of-organizing
http://www.slideshare.net/frankcalberg/good-leadership
https://delicious.com/frankcalberg/crowdfunding

Question # 4
What if creativity is
as important as efficiency?

Hierarchies are useful. They let us sort work into


departments, product divisions, regions, and the like with
expertise, time-tested procedures, and clear reporting
relationships and accountability so that we can do what we
know how to do with efficiency, predictability, and
effectiveness.
Hierarchies are directed by familiar managerial processes
for planning, budgeting, defining jobs, hiring and firing, and
measuring results.
http://hbr.org/2012/11/accelerate/ar/2

The management model that predominates in most


organizations has its roots in the early 20th century.
At that time, management innovators were focused on
the challenge of achieving efficiency at scale. Their
solution was the bureaucratic organization, with its
emphasis on standardization, specialization, hierarchy,
conformance, and control.
http://www.managementexchange.com/blog/m-prize/management-20-challenge

Organizations were built around


principles that deify conformance,
control, alignment, discipline and
efficiency.
The principles that organizations
have at their core are antithetical
to innovation.
Gary Hamel
http://www.forbes.com/sites/stevedenning/2012/12/04/gary-hamel-on-innovating-innovation/

The reason that innovation often seems to be


so difficult for established companies is that
they employ highly capable people and then
set them to work within organizational
structures whose processes and values
werent designed for the task at hand.
http://hbr.org/2000/03/meeting-the-challenge-of-disruptive-change/ar/7

The successful organization of the future will have 2 organizational


structures:
1. A hierarchy.
2. A more teaming, egalitarian, and adaptive network.
Both are designed and purposive. While the hierarchy is as
important as it has always been for optimizing work, the network
is where big change happens. It allows a company to more
easily spot big opportunities and then change itself to grab them.
John Kotter.
http://blogs.hbr.org/kotter/2011/05/two-structures-one-organizatio.html
http://hbr.org/2012/11/accelerate/ar/1

Further inspiration
http://www.slideshare.net/frankcalberg/creativity-exercises
http://issuu.com/frankcalberg/docs/brainstormingdisney
http://www.slideshare.net/frankcalberg/six-thinking-hats-9989762
http://www.slideshare.net/frankcalberg/brainstorming-the-scamper-method

Question # 5
What if people
try their ideas out?

Because strategic planning generally happens


annually, it shares the same shortcomings for
companies as for countries with centrally planned
economies: misallocation of resources when market
conditions change and difficulty responding to
changed realities.
http://sloanreview.mit.edu/article/how-strategic-is-your-board/

In an era that demands you leverage the


benefits of unpredictability, you need to
create a culture of hypothesis-testing and
quickly change course based on results.
http://www.inc.com/First-Round-Review/letting-go-of-efficiency-can-accelerate-your-company.html

Experiments require short-term


experiments require short-term losses for long-term gains

losses for long-term gains.


http://hbr.org/2010/04/column-why-businesses-dont-experiment/ar/1

A person, who is excited about


an idea, tries it out.

http://www.managementexchange.com/hack/%22quests%22-organizing-principles

Further inspiration
http://www.slideshare.net/frankcalberg/inputs-to-become-more-agile
http://www.slideshare.net/frankcalberg/strategy-paradoxes-3551177

Question # 6
What if people take
decisions themselves?

Top-down, control-based hierarchical


structures discourage individual initiative
and reduce autonomy.
http://www.mixhackathon.org/hackathon/contribution/12-enemies-organizational-adaptability

Instead of organizing hierarchically and with different


functions, organize cross functionally in project
teams that change every 2 10 weeks.

For each project, a team member is selected as the


lead who is responsible for delivering the project.
This enables every person to experience
leading a team throughout the year.
http://blog.7geese.com/2012/12/05/learn-from-yammer-and-become-an-adaptive-tech-company/

In an adaptive organization, the decisionmaking is pushed to the edges. This


reduces communication barriers and
empowers the employees on the front-line
to make decisions.
http://blog.7geese.com/2012/12/05/learn-from-yammer-and-become-an-adaptive-tech-company/

Supercell is organized as a collection of small, independent


teams called cells tasked with developing new games or
building new deep features for existing games.
Cells have complete autonomy in terms of how they
organize themselves, prioritize ideas, distribute work and
determine what they ultimately produce. The company as
a whole is merely an aggregation of these cells; a
Supercell.
http://blog.idonethis.com/post/48277151394/least-powerful-ceo

At a plant of General Electric in Durham, North


Carolina, USA, a plant that does the final assembly
for the largest jet engines in the world, they have
400 employees and 1 plant manager.
So those employees are doing, for example,
production scheduling, quality control and training
tasks that, historically, we saw as managerial work.
http://knowledge.ckgsb.edu.cn/2014/12/15/china-business-strategy/the-gary-hamel-interview-unleashing-another-revolution/

3 factors lead to better performance


and personal satisfaction:
# 1: Purpose
What is meaningful.
# 2: Mastery
The urge to get better.
# 3: Autonomy
The desire to be self directed.
http://www.youtube.com/watch?v=u6XAPnuFjJc

Daniel Pink

Initiatives for you to try

Leaders are chosen by people they lead.


The span of control is 400 to 1 or greater.
Compensation decisions are peer based.

http://youtu.be/5sddabEDuvw

Further inspiration
http://www.slideshare.net/frankcalberg/questions-to-discover-your-values
http://www.slideshare.net/frankcalberg/values-43202941
http://www.slideshare.net/frankcalberg/how-are-people-paid-for-what-they-do
http://www.slideshare.net/frankcalberg/inputs-to-become-more-agile
http://www.slideshare.net/frankcalberg/power-distance-34895063
http://www.slideshare.net/frankcalberg/power-to-the-people-34722633
http://www.slideshare.net/frankcalberg/questions-about-organization

Serve yourself, pay what you think is fair.


When you give a tip / pay / donate, you help to
1. keep content openly accessible for anyone.
2. keep content free of advertisements.
3. support ongoing development - including
updates to existing content as well as creation
of new content.
http://www.frankcalberg.com/thankyou

Thank you for your interest. For further inspiration


and personalized services, please feel welcome to visit
http://frankcalberg.com
Have a great day.

You might also like