Chapter 9

Designing Interventions

Not effective Intervention (Sequence of activities, actions, and event)

Organizational Issue

GAP

Effective Intervention Performance effectiveness

How
Integrated strateguc change Mergers and Aguisitions Alliances Networks Change Situation Culture Change OL&KM Structural Design Target of Change Downsizing Reengineering Parallel structures High-involvement organizations Total quality management Work design Goal setting Performance appraisal Reward system
Career planning and development Self-designing org.

Strategic Issue Technology and structure issue Human Resources issue Human process issue

Readiness for Change Capability to Change Cultural Context Capability of Change Agent

Managing workforce diversity Employee wellness

Coaching Traning and development Process consultation Third-party intervention Team Building

Organizational Levels

Organization confrontation meeting

Intergroup relations Large-group interventions