Analysis of the

By: Alec Minnema, Sjoer

Product
MyOrder is a free application for your mobile
telephone. With this application you can order and
pay from the menu of a chosen company.
MyOrder is primarily used in the catering industry.

Team Member: “The things that made me

choose for the company are the small-scaliness
and freedom.”

Current situation of the innovation team

 Mainly informal communication
 Members are situated in one big room
 Once every two weeks a formal meeting
 Members are all young males
 Members are from different fields of study

Team Leader: “The MyOrder team is a

self-steering and innnovative team.”

Methodology
e innovative MyOrder Team
rd Huisman, Mark van Bergen, Menno Heida & Derk Eising

The Company
ITIS Groningen is a small innovative
ICT company. It focuses on values
like commitment, quality and
innovation. MyOrder is their leading
product. Besides innovation they are
also specialized in detaching IT

Organization Chart ITIS Groningen

 Team Leader: “Informal communicatio
necessary for optimal knowledge sharin

Possible Causes
 Composition of the team (Kichuk & Wiesner, 1997)
 Not enough communication between engineers & marketeers (
Eppinger & Rowles, 2007)
 Frequency of communication (Kratzer, Leenders & Van Engele
 Communication is too informal

Recomme
 Formal communication should not be too
creativity (Kratzer, Leenders & Van Enge
 Keep watch over centralizing communica
subgroups of the team (Sosa, Eppinger &
 Use knowledge from the detaching team
 Use marketeers in engineering problems
 Possible problems
 Provision of information
 Efficiency of communication
on is  “Zigzag” direction of goals
 Prioritization of requirements
ng”.

The Big Five test shows that the

consciousness of all Team
(Sosa, Members is approximately the
en, 2004) same and they all have a high
emotional stability. This has a
positive effect on the team
performance (Kichuk &
Wiesner, 1997).

endations
o frequently because this decreases
elen, 2004)
ation around one or two members in
& Rowles, 2007)
to get a fresh look on problems
to take a look from a different perspective

Date: 31-03-2009
Course: Work Organization & Job Design