SCHOOL OF BUSINESS AND ECONOMICS MHCM PROGRAM

BH6033 (Human Resource Information System)

CASE STUDY: VIGNETTE REVISITED

GROUP 8
ILFAN BIN YUSRI (MB1312024T) HERYANI BINTI ISMAIL (ME1212229P) MUHAMMAD HELMI AS SUHAIMI BIN ZAKARAYA(MB1312130T) ROHANETA AWANG ASIN PUTRI SHAFINI NATASHA BT SHARUDIN (MB1312145T)

NEW INFORMATION FOR THE CASE - PART 1 Q1: Identify some of the customer who would be logical members of the implementation team and explain why? Implementation project manager The project manager is the person who directs the work and makes things happen. This person must understand the details of the installation and configuration, understand the schedule, know the other team members and their contributions, and work with outside vendors organize and more. Person of Human Resource The person can provide HR data are needed for implementation. The person also can gather and review data required to measure the process. Review the measures to ensure valid results. System administrator/database administrator The system administrator sets up and configures hardware, installs operating systems and supporting software. The database administrator maintains and backs up business data. Depending on the size of your organization, the system administrator or another person (such as someone in operations) might be assigned the database administrator role. When embarking on a new system implementation, one should understand the need for overall technology management. For example, if your organization is moving from a mainframe environment to a client server environment for the first time, there typically is a learning curve involved for the entire IT department. Operations personnel Operations personnel are responsible for maintaining the system on a day-to-day basis. This ensures good system health and failure recovery. Q 2: Think through an HR process and sketch out what data are necessary to complete your sample process well. How much history dose the organization need to convert to continue functioning. 1. Employee - Number of employee - Skill - Knowledge - Qualification - Position - Abilities 2

Salary (including : bonus, allowance, commission and more) Benefits more

2. Number of department - Department are related to each other

Q 3: Pick one area of the HR function (e.g. recruiting) and make a list of processes that will need to be mapped and possibly reengineering during this implementation. The recruitment process:Step Step Step Step Step Step Step Step Step 1: 2: 3: 4: 5: 6: 7: 8: 9: Identify Vacancy and Evaluate Need Develop Position Description Develop Recruitment Plan Select Search Committee Post Position and Implement Recruitment Plan Review Applicants and Develop Short List Conduct Interviews Select Hire Finalize Recruitment

NEW INFORMATION FOR THE CASE - PART 2 Q 1: Make a list of question for each of the following individual: lead hardware technical expert, network manager and chief software manager. Lead Hardware Technical Expert: a. Is these person are accountable for designing and developing system solutions? b. Does the person need to repair systems on site and provide phone support if there are any problems occur? c. Are they providing the robust and stable design with optimum resource in term of the memory and processor? d. Do they handle any multiple task and project? e. How excellent communication and strong fundamental knowledge that they have to be an expert? 3

f. Is the person responsible to supports and maintains computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware? g. Are they responsible for design, architecture, code development,

verification and integration for ongoing development hardware? h. Will this person engages with the problem of the hardware and quickly debug and resolve the complex issue arise regarding the hardware? Network Manager: a. It is network manager accountable for setting access to files, email, and internet? b. Is the network manager need to perform analysis of network needs and contributes to design of network architecture, integration and installation? c. Are them responsible for the security system in order to prevent the hackers from getting into the system? d. Can this person coordinate with other departments in order to understand and meet their requirements? e. In case of system facing any problem or break down, do the network manager responsibility to recovery the system? Chief Software Manager: a. Do the Chief Software manager needs to managing the architecture, community and marketing, and web services. b. Do the chief software manager responsible for managing and coordinating resource and process for the software? c. Do the Chief Software Manager responsible for developing plan to meets the future need of the organization and the customer? d. Is these are accountable for monitoring individual employees

performance and develop the software to resolve the technical problem as well as human resource issue?

Q 2: What configuration should the company use? Make a suggestion and support it!. The company should use the N-Tier Architecture for their business. This because N-tier application architecture provides a model by which developers can create flexible and reusable applications. By segregating an application into tiers, developers acquire the option of modifying or adding a specific layer, instead of reworking the entire application. There is some advantages using this type of HRIS architecture is

maintainability, this is because each tier is independent of the other tiers, updates or changes can be carried out without affecting the application as a whole. Secondly is scalability that is tiers are based on the deployment of layers, scaling out an application is reasonably straightforward. Thirdly is flexibility where each tier can be managed or scaled independently, flexibility is increased and lastly is availability. The applications can exploit the modular architecture of enabling systems using easily scalable components, which increases availability. NEW INFORMATION FOR THE CASE - PART 3 Q 1: Make a recommendation as to whether a BOB option should be chosen or a more standardized option with simple interface between hardware and software should be elected. In order to share information and get to compete for the large company, the best way to choose is using Best of Bread. This is because the system may have in industry specific functionality in getting information. Like example they may exchange data within the store. Other than that there also have track-supporting track that may track the history data of the organization. To the job of administration and maintenance, it will become simple and often more accessible to end-user. The BoB system is independent and flexible to integrate with any other system that ensures accuracy of the data. Q 2: Think about what the best answer should be when you have to connect your system with accounting and finance. Make a recommendation and support it Bob is expert in the field of finance and accounting. The system suits to answer the toughest question and addressed all the specialized or unique requirement. Like example visibility. When the business is grow up, you need information and 5

visibility to ensure that it is easier to do a compete with others and make decision-making. Bob helps to deliver a data and advance reporting functionality. BoB also enhances capabilities. The system manages the asset, track time and attendance also purchasing. For the large company they need a system that may find the business need as they continue to develop. As a big organization they need to invest to get a long and short-term profit. They need a system that can handle the automate the load with ease and accuracy so they do not have to hire and train additional resources. NEW INFORMATION FOR THE CASE - PART 4 Q1: Develop the first few steps of the project plan.

Step 1: Project Goals The project is considered successful when the needs of the stakeholders have been fulfilled. Stakeholders are individuals who directly or indirectly be involved or affected by the project.

Step 2: Project Planning Using information obtained from the first step, list the things that need to be done to ensure the project goals.

Step 3: Project Schedule Task list should be made to ensure that the planning of this project can be made as planned. of which is the timeliness or schedule plan.

Step 4: Supporting Plans The final steps to consider are a plan that has been made in the planning process. Related matters are human resource planning, communications planning and risk management.

Q2: Discuss the potential political necessities outlined in this section as they related to this type of implementation.

According to the case study, they want to share the information whereby they may develop more action and tactic quickly using the accurate information so that they have the competitive advantages in the market. The political issues might arise due this implementation of HRIS solution within the organization. This including information of human resources, general ledger, account payable, account receivable, order management, inventory control, and customer relationship management.

Q3: Think about and create a list of step that make sense for your organization.

List step that should be taken when we want to plan for organization are:-

1.Review and revise project objectives by examining reports and project documents.

2. Define purpose or scope of the monitoring and evaluation.

3. Select indicators and criteria. 4. Decide on data collecting and analysis methods, and design or adapt existing tools and instruments for use

5. Select locations, schedule logistics, and determine budget.

6. Collect data. In case of evaluation, pre-test instruments before embarking on data collection, if project resources allow.

7. Analyse data and prepare reports.

8. Make decisions based on monitoring or evaluation findings and take appropriate actions.

9. Disseminate reports to all operational levels. 7

10. Prepare a work plan for follow-up actions

Q4: Is the nine-month rapid-implementation time frame feasible? Or will it just lead to failure. The rapid nine month time period implementation could be feasible if the organization plans it well. The implementation should to be put in the right place. System implementation efforts offer extraordinary challenges to information technology professionals and the organizations impacted by the implementations. A successful implementation can reap vast rewards in organizational strengths and efficiencies. A failure can drain an organization of people, funds and vitality. Therefore, many people experienced with the implementation period implementation of this planning was: have been affected for reasons of success and failure implementation. based on this case study rapidof nine months to be implemented when the system can be carried out as planned. The step of

1. Interaction of technology and organization - a broad concept that laid the foundation for many other factors to consider.

2. User involvement and participation - is influenced by several variables that need to be carefully balanced to ensure a successful engagement.

3. Resistance - can work for or against the project depends on how it is managed.

4. Commitment - an important factor in the success but, as it involves various powers including the human soul (behaviour), it is a challenge to achieve and maintain.

5. Planning - more that can be controlled by project managers from other success factors and involves a lot of critical components.

6.

Risk - inherent in each project, but can be expected and achieved s uccess. 8