YTD 2012

1) People

Source of data

Critical Crew
Actual Crew (HRMS)
Difference (+/-)
90 Days Crew Turnover %
Crew Turnover % Annualised
Crew Overtime Hours
People Review Score
Crew Commitment Survey
Manager Commitment Survey
Targeted Crew Trainer
Actual Crew Trainer
Difference (+/-)
Management Stability

PCR
HRMS Active Crew
HR Dept
HR Dept
HRMS
Latest FOR or SOR done
HR Dept
HR Dept
1 CT to 8 Crew
HRMS Active Crew

40
40

38.3%
82.0%

25.0%
100.0%

100.00%
100.00%

97.00%
97.00%
4
4

HR Dept

2) QSC
McOpco CSO Score
CSO Score
Total Number of Shops
Number of shops missed for D-Thru
D-Thru CSO Score
Number of shops missed for Dine-In
Dine-In CSO Score
D-Thru TET
Dine-In TET
Last FOR / SOR Score

Target 2013
40
38

ISC Website
ISC Website
ISC Website
ISC Website
ISC Website
ISC Website
ISC Website
* Food Safety is Pass or Fail (P/F)
Performance Matrix

Store Type

DT

13.00%

13.00%

8.33%

20.00%

8.33%
141
146

20.00%
170
170

80.00%

80.00%

5433584
426,149
3.85%
8.05%
3.87%
12.75
677,558
12.47%
3.15%
1,971,859
36.29%
2.69%

6002269
455,979
10.00%
10.00%
10.00%

Q
-

Jan-13

Feb-13

Mar-13

Qtr 1

Apr-13

May-13

Jun-13

Qtr2

Half

45
44
(1)
38.70%
109.09%
212.88
4
4
0
-

45
37
(8)
36.40%
145.95%
239.09
4
4
0
-

45
37
(8)
37.10%
118.92%
337.27
4
4
0
-

45
37
(8)
37.10%
118.92%
789
4
4
0
-

39
36
(3)
33.3%
125.0%
156
4
4
0
-

39
43
4
32.5%
94.9%
221
4
4
0
-

39

39
43
4
32.5%
94.9%
377
4
4
0
-

39
43
4

1,166
4
4
0
-

0.00%
2
0
0.00%
0
0.00%
76
107
S
C
-

0.00%
2
0
0.00%
0
0.00%
76
76
S
C
-

0.00%
2
0
0.00%
0
0.00%
87
57
S
C
-

0.00%
6
0
0.00%
0
0.00%
80
80
S
C
-

0.00%
2
0
0.00%
0
0.00%
85
68
S
C
-

0.00%
2
0
0.00%
0
0.00%
73
184
S
C
-

6
0
0.00%
0
0.00%
81
126
S
C
-

12
0
0.00%
0
0.00%
80
98
S
C
-

FS
-

Q
-

FS
-

Q
-

FS
-

Q
-

FS
-

Q
-

FS
-

Q
-

4
4
0
-

2
0
0.00%
0
0.00%
85
FS
-

Q
-

S
-

C
-

FS
-

Q
-

FS
-

Q
-

3) Sales
Actual Gross Sales
Actual GCs
Total Peak Period Comp GCs %
Comp Sales %
Comp GCs %
Average Check
Breakfast Sales
Breakfast Sales %
Breakfast Comp Sales %
DT Window Sales
DT Window Sales %
DT Window Comp Sales %
McCafe Sales
McCafe Sales %
McCafe Comp Sales %
DK Sales
DK Sales %
DK Comp Sales %
MDS Sales
MDS Sales %
MDS Comp Sales %
MDS Hit Rate

P&L Summary Report

4) Profit

P&L Summary Report

P&L Summary Report
P&L Summary Report
EOM File "Inventory" sheet
P&L Summary Report
P&L Summary Report
GCPCH Report

Gross Profit %
PAC %
SOI %
FCC %
Crew Labor %
M&R %
GCPCH
Net Sales (RM)
Breakfast Sales 2012
DT Window Sales 2012
DT Store Gross Sales 2013
McCafe Sales 2012
McCafe Store Gross Sales 2013
DK Sales 2012
MDS Sales 2012
Total Peak hour GCs 2012
Total Peak hour GCs 2013
Gross Profit (RM)
PAC (RM)
SOI (RM)
FCC (RM)
Crew Labor (RM) (With Bonus)
M&R (RM)
Total Non Rider hours + Foreign Worker +
FM + CSM + Star

EOM File Ops Report

EOM File Ops Report
EOM File Ops Report

EOM File Ops Report

EOM File Ops Report

200,895
3.69%
-2.81%
67.00%

90.00%

538442
32,306
1.39%
-16.61%
-6.07%
13.28
45,872
0.36%
-8.06%
163,960
38.23%
-8.77%
16,346
3.81%
-0.11%
69.00%

55.47%
22.06%
2.34%
4.76%
8.61%
2.32%
6.40

55.93%
23.60%
5.09%
4.40%
8.29%
1.41%
6.46

56.86%
22.03%
2.40%
3.43%
9.92%
1.09%
6.14

58.27%
23.11%
5.12%
3.86%
8.69%
3.14%
7.29

57.69%
24.61%
6.04%
4.34%
8.68%
1.96%
7.85

57.64%
23.28%
4.59%
3.89%
9.07%
2.11%
7.05

56.59%
19.27%
1.05%
4.31%
8.18%
2.81%
7.09

56.04%
21.19%
4.33%
4.23%
8.57%
3.97%
6.96

425,408
49,894
179,723
428,918
16,364
5,748
5,828
241,882
93,722
10,209
14,608
42,215
4,652

486,148
41,829
126,538
490,223
15,465
5,001
5,743
283,258
112,360
24,870
18,750
42,269
15,243

461,252
49,804
155,023
464,852
13,098
6,739
6,566
266,079
113,509
27,879
20,021
40,014
9,049

1,372,808
141,527
461,284
1,383,993
44,927
17,488
18,137
791,219
319,591
62,958
53,379
124,498
28,944

432,808
74,202
157,822
436,178
15,809
7,134
6,552
244,919
83,409
4,537
18,646
35,418
12,153

500,889
61,655
167,818
505,526
17,842
7,045
7,265
280,680
106,136
21,682
21,168
42,946
19,861

5,264

4,577

4,710

14,552

4,904

5,619

EOM File Ops Report

EOM File Ops Report

MARS Report

P&L Summary Report

2012 EOM File "Ops Report" sheet
2012 EOM File "Ops Report" sheet
Store P&L
2012 EOM File "Ops Report" sheet
Store P&L
2012 EOM File "Ops Report" sheet
2012 EOM File "Ops Report" sheet
MARS Report
MARS Report
P&L Summary Report
P&L Summary Report
P&L Summary Report
EOM File "Inventory" sheet
P&L Summary Report
P&L Summary Report
GCPCH File from Yee Lin
GCPCH File from Yee Lin

5,366,278
677,558
1,971,859

200,895

2,976,857
1,183,599
125,619
255,435
461,906
124,644

426549
33,356
14.84%
35.40%
18.56%
14.70
53,832
0.43%
28.70%
187,788
38.31%
48.40%
18,284
3.73%
18.23%
65.00%

518828
36,956
-2.57%
5.71%
4.17%
12.58
63,345
0.51%
27.19%
172,438
37.10%
11.23%
16,873
3.63%
28.82%
68.00%

1483819
102,618
3.71%
5.16%
0.85%
13.52
163,049
0.43%
15.21%
524,186
37.87%
13.64%
51,503
3.72%
14.64%
67.33%

436178
34,776
-8.16%
-1.95%
-7.05%
12.54
56,007
0.47%
-24.52%
167,696
38.45%
6.26%
16,574
3.80%
4.84%
78.00%

505526
39,104
3.12%
8.02%
2.81%
12.94
66,246
0.47%
7.45%
196,961
38.96%
17.37%
20,035
3.96%
12.29%
80.00%

0.00%
-100.00%
0.00%
0.00%
-100.00%

66,367
154,176
440,461
17,719

941704
73,880
-2.55%

2425523
176,498
0.91%

122,253
0.31%
-39.55%
364,657
26.38%
-24.00%
36,609
2.65%
-28.73%
80.00%

285,302
0.37%
-17.00%
888,843
32.13%
-5.55%
88,112
0.11%
-8.50%
80.00%

56.29%
20.30%
2.81%
4.26%
8.39%
3.43%
7.02

57.09%
22.07%
3.87%
4.04%
8.80%
2.64%
7.04

933,696
202,224
479,816
1,382,165
51,370
14,179
13,817
525,599
189,545
26,219
39,814
78,364
32,014

2,306,504
343,751
941,100
2,766,158
96,297
31,667
31,954
1,316,818
509,136
89,176
93,193
202,862
60,958

10,523

25,075

FS
-