Lauren Ragsdale

http://www.linkedin.com/in/laurenragsdale 3423 Sycamore Shadows Dr. ! Kingwood, TX 77339 ! 281-795-4967 ! lragsdale11@gmail.com Results-driven professional with over two years corporate technology experience. Proven ability to analyze complex information, to identify business improvement opportunities, and to implement innovative solutions. Excellent communication and teamwork skills.

EDUCATION
Texas A&M University, Mays Business School, College Station, TX Bachelor of Business Administration in Management Information Systems, GPA 3.6 Master of Science in Marketing May 2011 December 2014

WORK EXPERIENCE
Mays Business School, College Station, TX August 2013 Present Communications Student Writer Write articles for three Mays Business School print publications to spread awareness of current events at Mays. Compose and send a weekly newsletter to all faculty members of Mays Business School. Stage Stores, Houston, TX June 2011 August 2013 eCommerce Programmer Analyst Provided production system support, developed new technical processes, and maintained the eCommerce website. Resolved system issues and customer concerns as technical contact for call center, alleviating barriers to sales and use of website. Developed multiple systems using PHP, SQL, and HTML to streamline the order fulfillment process. Created new online systems as part of the eCommerce drop ship project, which created new sales opportunities by offering over 10,000 new products for sale that would be shipped directly from supplier to customer. Designed and created over 200 marketing emails sent to over 100,000 customers to increase traffic to the website. Analyzed data from Google Analytics to identify sales trends and to understand customer demographics. Shell Oil Company, Houston, TX June 2010 August 2010 Project Delivery / Application Sourcing Intern Collected project requirements, communicated with project stakeholders, and coordinated testing activities. Managed requirements gathering for quarterly software application release. Organized one-on-one interviews and created survey to identify needs and concerns of key stakeholders and users. Participated in weekly meetings to discuss project status updates and to prioritize application enhancements. Coordinated testing team and wrote test plan and test scripts for 2nd and 3rd quarter 2010 software releases.

ACCOMPLISHMENTS AND ACTIVITIES

Winner Mays Business School CMIS IT Case Competition October 2010 Collaborated with two teammates to design a business solution to a thirty page IT case study on cloud computing Presented solution, including financial plan and cost-benefit analysis, to a panel of industry professionals Received first place out of seventeen undergraduate teams and was chosen represent Mays Business School in an international case competition in Singapore IT Consulting for the Australian Shepherd Club of America January 2011 May 2011 Selected by faculty to participate in this consulting project as part of a directed studies course. Proposed cost-effective improvements to current database and application interface to meet growing business needs. Masters Marketing Association - Member American Business Womens Association - Member August 2013 - Present 2009 2011

HONORS
ChevronTexaco Scholarship Recipient Phi Eta Sigma National Honor Society 2010 2011 Fall 2007 - Present