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INDEFREE MIAMI

OCTOBER 17-18, 2009 AUTOMATION: REPRODUCIBLE QUALITY, CARE, AND PROFIT


WHERE YOU ARE NEVER PUTTING OUT FIRE !

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CON IDERATE OF PEOPLE$ FEELING

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YOU

HOULD NOT

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FOR

NOW, WHO$

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OME THING

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"NOW WHAT, CARE

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CONFRONTATION &
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YE !

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RE PON E, POOR

ATTITUDE, NOT WILLING TO

TA"E RE PON IBILITY ARE GROUND FOR DI MI AL

YOUR

BU INE

, YOUR

PEOPLE

ARE NOT AUTOMATED IF YOU$RE NOT ABLE TO WAL" OUT OF YOUR FACILITY AND HAVE THING TILL RUN MOOTHLY

EMPLOYEE TRAINING &

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F1 I LOVE

AN WER:

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ARE GIVEN

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I$M GROWING

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MONEY

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BUSINESS IS A VESSEL FOR MAKING GREAT PEOPLE THAT


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DIFFERENCE

TAKE ON PEOPLE $ SHOW THEM WHAT IT MEANS TO BE ACCOUNTABLE, TO FORGIVE, TO ACCEPT CRITICISM, TO BE COMPASSIONATE
IF YOUR GOING TO GIVE

YOURSELF A TASK, ITS NOT GOING TO HAPPEN A NEW YOU

BETTER UNDERSTAND IF YOU WANT SOMETHING DONE, ASSIGN SOMEONE ELSE TO GET IT DONE THATS LETTING GO THATS WORKING ON SELF I
NEVER AY THI I WHAT THE

;OB PAY

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DO YOU WANT IT TO PAY0

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WORD

ARE

O VERY

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ON

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YOUR NEED

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0 NO!

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YOU$RE

WILLING TO LET GO

OMEONE YOU LI"E FOR 61808MO0

YOU$VE BRING

BEEN CHO EN UNDER

1 CONDITION
IN ME ONE NEW PATIENT

A MONTH ON YOUR OWN EFFORT

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FOLDER OF THAT PER PECTIVE

CHANGE

THE ANGLE OF

IGHT,

YOU CREATE A NEW FOLDER

MARKET WHO YOU AREO

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ME

AGE I

ARE OFFERING

BE T CU TOMER ARE

GO BAC" TO ONE

QUARE

THE MIND OF YOUR THERAPI T

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THI YOU WILL NEVER

HAVE CLINICAL EACELLENCE NOT WHAT YOU THIN" IT I

ITS CARE THAT INSPIRES A PATIENT TO UNLOCK THE HEALING POWER &POTENTIAL' FROM WITHIN THAT RE ULT IN
FAMILY AND FRIEND BEING BROUGHT TO YOU

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YOU DO WILL GET

THEM BETTER

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IF THEY FEEL LIKE THEY ARE GETTING BETTER WHAT


ARE THEY GETTING0 BETTER

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O CLINICAL

OUR MENTALITY GOOD ENOUGH

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E A TONE OF VOICE THAT$

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E WORD

THAT ARE

IN PIRING TOP A "ING LI"E THATQ LHAVE YOU EVER HAD PHY ICAL THERAPY0M

INSTEAD, A " LHAVE YOU

EVER PARTICIPATED IN A PHYSICAL THERAPY PROGRAM0M YOU ARE GO TO


GOING TO TA"E

CONTROL THE ACTIVE WITH WORD

YOU ACTUALLY

WANT TO

TOUCH THE PATIENT

YOU

WANT PROAIMITY,

PHY ICAL PROAIMITY

PLACE DIPLOMA

RIGHT

BEHIND YOUR HEAD IN THE MO T EAPEN IVE FRAME YOU CAN FIND

POSTER THAT CONVEYS YOU

ARE GOING TO BE ACTIVE AGAIN EVERY


THERAPI T HOULD

HAVE THEIR EAAM ROOM

TO UNLOCK THE HEALING POTENTIAL WITHIN, IT IS A SOMATIC)SENSORY E(PERIENCE ITS TACTILE, AUDITORY, AND VISUAL

THEY VIEW

YOU A

OMEONE

WHO I CARING AND COMPA IONATE

YOU TRU
ME

END THE ME

AGE

LYOU

CAN LET IT GOM T ME TO GET IT DONE THE

UBLIMINALLY GET

AGE, LTHI PER ON CAN HELP MEM

EAAM PATIENT
ROLE HEET

PATIENTS DONT LIKE

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THEIR JOB IS TO GO AND

DO COMPREHEN
IVE

& B0

MIN

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ARE NOT GOING TO EE THE THERAPI T MUCH

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WILL BE WOR"ING WITH A TECH

THOUGHT

PROCE

FOR EAAM REHAB

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MO

T THERAPI T APPROACH WAY

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WHAT$

THEIR REHAB

POTENTIAL0

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VI IT: BETTER, WOR E

AME, OR

TELL

ME WHAT$

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THEM

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MOTIVATING LEVEL

WHAT YOU

LEARN IN I NOT

CHOOL

FOCUS ON PROFILING THAT PATIENTS MOTIVATIONAL LEVEL PATIENT IS NOT GETTING WHAT THEY NEED TO BECOME MOTIVATED PROFILING IS CRITICAL TO AN E(AM PEOPLE ARE GOOD AT DECEPTION AND MANIPULATION MO
T COMMON CAU E OF NO

IMPROVEMENT, BUT THEY ARE MOTIVATED

WHAT THEY ARE NOT DOING ON THEIR OWN AT HOME


SPEND *+ TOWARDS

GETTING BETTER, WILL THEY GET BETTER0 NO! TELL


THEM TO DO THI AND "ILL

THEY DO

&

CLINICAL

WHEN DO YOU START TO

THINK ABOUT WHAT STRUCTURES ARE AT FAULT0


I DONT EVEN CARE WHAT

STRUCTURES ARE AT FAULT FIND THE PATIENTS MOTIVATIONAL LEVEL FOR GETTING BETTER

WHATS IN THEIR WORK, PLAY, OR SLEEP THAT IS INTERFERING WITH THEIR RESTORATION0 NOT
ALLOWING DE TRUCTIVE TO ENTER

ELEMENT

POTENTIAL FOR DESTRUCTIVE FORCES THAT WILL INTERFERE WITH HEALING ENVIRONMENT HU
BAND, WIFE, THEIR TOWARD IN;URY E MENT

ATTITUDE

WHAT ARE THOSE DESTRUCTIVE FORCES0

IT MIGHT BE THE BED, THEIR STRESS LEVELS, THEIR SHOES, DRIVING A CAR, POOR ATTITUDEO IDENTIFY DESTRUCTIVE FORCES YOU
WANT TO EDUCATE: BUT NOT TOO MUCH

BLANKS OR !UESTION MARKS ON THE PRE)E(AM FORM INDICATE THEY ARE NOT MOTIVATED IF THEY WRITE TOO MUCH & MENTAL ISSUES WHAT ARE THE POTENTIAL DESTRUCTIVE FORCES IN THIS PERSONS LIFE0

DO NOT ALLOW THE SUBJECTIVE OR OBJECTIVE TO CHANGE YOUR PROFILE TOO MUCH DONT ALLOW THE PATIENT TO FOCUS YOU THIS PERSON IS STILL GOING TO TRY THINGS AND OVERDO IT PATIENT PRINCIPLE "# = THEY WILL OVERDO IT = DESTRUCTIVE FORCES DO YOU THIN"
PATIENT

EDUCATION I A BIOLOGY OR ANATOMY LE ON0

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IF PATIENT AY , LTHANK YOU SO MUCH FOR TEACHING THAT TO MEL BE WHAT


WARY I

THAT MEAN

YOU

;U T CREWED YOUR RELATION HIP WITH YOUR REFERRING MD

PATIENT

THIN"

WHAT A

FREA"ING IDIOT THI

MD

THEY GOOGLE

IT AND TA"E IT

BAC" TO THE

MD
END YOU

MD WILL NEVER MD WILL CALL

ANOTHER PATIENT AGAIN YOU AND YELL

AT YOU

DO YOU THEY THE

WANT

CONFRONTATION 0

YE !

TILL LOVE YOU

OCIETY, LEARN WRONG THING ABOUT CONFRONTATION

CONFRONTATION &

AN

OPPORTUNITY TO MA"E THING RIGHT

FIR

T OF ALL, THAN" YOU FOR BRINGING THI UP

THEY

WERE NOT GOING TO

EAPECT YOU THAN"ING THEM

WHAT CAN I DO TO HELP MAKE IT RIGHT0

WORDS ARE VERY

IMPORTANT EDUCATIONAL
PART OF EAAM

DO NOT EDUCATE ON ANATOMY OR PATHOPHYSIOLOGY CAN$T DO IT IN < MINUTE #TEACH ANATOMY% HOW
DOE IT RELATE TO

OUTCOME0

FEAR IS NOT THE "# WAY TO GAIN COMPLIANCE DOES SCARING THEM UNLOCK HEALING POWERS0 NO!

EDUCATE THEM TO ID DESTRUCTIVE FORCES THE WORD IS ISSUE, NEVER SAY LTEARM CON;URE
UP TOO MUCH FEAR

USE TERMS LIKE MUSCLE ISSUE, JOINT ISSUE, ETCO PATIENT ROLE TELL THI
THEM TO WRITE THI DOWN I HOW YOU CARE FOR YOU

DEFINE

THEIR ROLE

DOT NO EACE ALWAY EVERY 20

AND

DON$T

IVE WAL"ING ON URFACE

UNEVEN

BE DEFINITIVE MIN GET OFF FEET TAND UP

EVERY 20

MIN

EVERY NIGHT WHY GET

ICE FOR

1<

MIN

TWICE A DAY0 LEEP

UP AND GO TO AY

NEVER CAN$T DO

7A

A DAY

THING

7A

A DAY

2A &

ONCE AFTER GETTING UP

AND ONCE BEFORE LAYING DOWN TO LEEP

DONT SET SOMEONE UP TO FAIL GUIDE THEM THROUGH A PROGRAM FOR SUCCESS, FOR HEALING CLINICAL
EACELLENCE I EN E NOT

COMMON

FAILURE TURNS OFF THE HEALING POWERS BASED ON THOSE THINGS #THE DESTRUCTIVE FORCES% WILL DETERMINE HOW MUCH TIME I SPEND WITH THEM

DI

CHARGE

#D8C%
ARY IF

WHY D8C

NECE

UNABLE TO REMOVE DE TRUCTIVE FORCE 0

CANT FOLLOW ANY PART OF HIS PROGRAM NO CHANCE


OF UCCE

UNABLE TO REMOVE DESTRUCTIVE FORCES ON AFFECTED STRUCTURES WHY WALK INTO A PIT JUST FOR THE SAKE OF MOVING FORWARD THE MINUTE THEY FEEL THEY ARE FAILING, THE HEALING POWER SHUTS OFF

AT LEA
NEED

T HE "NOW

WHAT HE

TO DO TO GET BETTER CUT CORNER

CANNOT MATCH RE THI

IT UP WITH BODY$

HEALING PROCE TORATION

PROCE

PAPERWOR" WILL PA AUDIT

PAPERWORK WILL TAKE STAFF AWAY FROM PATIENT CARE


EQUENCE TA IN THE FLOW HEET

WITHIN N
PROGRE

VI IT

HOULD

OR CHANGE ONCE

DE

IGN TA PLAN RIGHT AFTER EAAM

Y TEM I

NOT TRAINING THEM

TO BE QUIC" DECI ION MA"ER

BE WARY OF CHANGING T( TOO !UICKLY OR TOO SOON TRUST YOUR INITIAL INSTINCTS GRADE
FOR

TM

FORGETTING IT BECAU E YOU$RE NOT DOING IT

TART

WITH REFERENCE

NUMBER OF TI

7 & <0H
UE CIAL

INTO

1 & MYOFA

LAYER

2& 2<H 7& <0H B& 7<H <&


INTO THE BONE URE

INFRA PINATU PRE POINT RELEA E

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BE
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0810

CRITICAL D8C VI
PRIME TO

IT

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END A FRIEND PATIENT FEEL

HOW

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ABOUT YOU HERE0 D8C%

#AT TIME

OF

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AT WHICH THEY WILL REFER FAMILY

THAT PAIN GET

P NEVER TO 0810

LET IT

BECOME
AY,

PREDICTOR FOR

D8C

LHOW I THERAPY GOING0M

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YOU READY TO

TART

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AT HOME0M IGN

2 COMPARABLE

P CHEC"

IT EVERY DAY

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YOU FOUND THAT

MEA UREMENT TO BE RELIABLE0

HBB WITH THUMB, RIGHT VERSUS LEFT TIGHT PO


TERIOR

CAP

ULE

VERY

RELIABLE

IMPORTANT

FOR PATIENT$

PERCEPTION OF YOU

BECOME A MASTER OF DEVELOPING COMPARABLE SIGNS GET THE DIFFERENCE IN MEASUREMENT IF YOU DONT TELL THEM WHAT THEIR PROGRESS IS THEY WONT REALI.E IT HBH
WITH MIDDLE FINGER

WHAT CAN THEY TOUCH0

PATIENT

CANNOT CHEAT THI TE T

INGLE LEG HOP

IDE TO

IDE

FRONT

TO BAC"

DIAGONAL RUN 10
MIN ON EVEN

URFACE

LOOK AT PROPRIOCEPTION ABILITY TO CONTROL LIMB IN SPACE SINGLE LEG HOPS IS VERY COMPARABLE FUNCTIONAL SIGN

"+.. C12I3-3@?. *,+/

INGLE

LEG BRIDGE

ON

HEEL

TE

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AND

PO TERIOR "NEE

MINIMAL, MODERATE,

EVERE

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TE
T ANTERIOR "NEE

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IDE

TO BI"E:

INGLE LEG

QUAT

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I 110

DEGREE

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YE !

IT$

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OF

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YE #100H%, IF YOU

NO, AND WHY0

AY GO A " YOUR

MD

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FROM ANTERIOR TO

PO TERIOR%

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HOW PAIN
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T8
HINGE FROM IDE TO IDE

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HINGE

FRONT TO BAC" IONQ THAT$

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C8

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IN HORI'ONTAL

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T=. M.3+*+, O: P3*+


DON$T MA"E NEVER
THEM IN PAIN

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DON$T NEED

TO INFLICT PAIN

TO DI COVER ROOT CAU E #RULE OF THUMB%

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AGE

&

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OMETHING WRONG WITH ME

IF YOU$RE

GOOD AT ONE THING,

YOUR GOOD AT EVERYTHING

T=. D*/5 C1+)*+((2


EVERYTHING TART IN THE PINE, EVERYTHING DOE IT$
IT MA"E ALWAY EN E0

THE DI C

AT WHAT DI

TAGE I

THE DI C0

C LO T INTEGRITY PROBLEM

&

FACET

IN CHILDREN: 99H

WITH LOW

BAC" PAIN HAVE NO DI C HERNIATION

1H DE

CONGENITAL BA I HERNIATION

OF

CRIBE A MODERATE I

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THI HOW

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VER E ABDOMINAL TYPE TUFF

DI

CONTINUUM

WNL 2<H& <0H &


TEAR MILD

DDD
RADIAL

MOD

DDDQ
CI

Q DI

MU HY

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RE TABILI'ATION A BODY TART TO DUMP CALCIUM TO PROTECT THE NERVE

PATIENT

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BETTER AT RE TABILI'ATION ALL OF A UDDEN

LAY

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GET 7<H &

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CAN CHART AND

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CARE ARE LOO"ING AT YOUR

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IF U

E INDEFAA, THEN DON$T NEED LAND FAA LINE

PATIENT$
A

PERCEPTION OF YOU

CLINICAL EACELLENCE

F1 COMPLAINT AT MO T FACILITIE & PAPERWOR" B<


MIN EVAL #APPLE IN EQUENCE%

ACTIVATION

PRE-EAAM FORM D #DO BOTH & 10 70H 20H

UB;ECTIVE MIN

TRAIGHT FORWARD TUFF TUFF

PRAIN8 TRAIN

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10H FACE

TUFF MIN

TO FACE

& 1<

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ANY TA U UALLY

INDEFAA & 2 MIN IN EAERCI


HOW E LOG RECORD NO

OR RE CHEDULE DAILY NOTE

EE

DN &

AD;U

T GOAL ONCE A WEE" FOR

MEDICARE
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<TH VI TA

&

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BTH TA
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FEW QUIC" TE T

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ANYONE WHO MIGHT BENEFIT FROM OUR ERVICE 0

GIVE

THE CARD

AND

BROCHURE

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T MEMORY EAERCI E

TEACH HOLD

THEM ACCOUNTABLE

HOW ME WHAT YOU ARE DOING AT HOME

CONTINUE

AT HOME FOR NEAT

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DO I

NEED TO TEACH BRIDGING INGLE LIMB0 NO, HAVE TECH TEACH IT NOT A GYM

ONE

WE$RE YOU DO IT NOW

ONCE, DO IT TWICE DO IT AT HOME E AT A TIME

TEACH 1 EAERCI GET

BETTER DOING

OR

EAERCI E WELL EVERY DAY AT HOME FOR NEAT 2 WEE"

I DON$T TYPE

UP AN EAAM AND

END IT WHEN THE FOR IT

MD

A "

THEY ONLY WANT


NOTE

PROGRE

CAIR T=1(,=) P-15.//


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CONTROL THE DE TRUCTIVE FORCE IN WOR", PLAY, AND LEEP #DOT AND DON$T %

A & APPLY APPROPRIATE FORCE I & IMPO


E

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DO ALPHABETQ

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A& I& BAP R&

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8$ , UP

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OCCER

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UC"

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THOUGHT

PROCE A " CAN YOU DO ME A FAVOR0

IF YOU DON$T A

", THEY WON$T

DO

IF YOU A " AT THE RIGHT MOMENT, THEY WILL DO IT THE


PEOPLE THEY BRING IN

LI TEN BETTER AND PAY MORE

D8C C-*).-*3

: 2810

DURING

ADL

O: 80H A: CLINICAL

OR BETTER

FUNCTIONAL ELF-CARE8HEP INDEPENDENT MEA UREMENT OR BETTER

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80H

OR BETTER HAVE THI THING

WHERE THEY UBCON CIOU LY DON$T WANT TO D8C

DI

CHARGE CERTIFICATE OF ACHIEVEMENT

FILL

OUT

URVEY TIMATE

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OME, THI I

TIME

ACHIEVED GOAL

'ERO GET

OUT ACCOUNT

INFO TO MAR"ETING AFTER

2-7 WEE"

D8C,

PATIENT HOULD GET OME MONEY BAC" FOR 612-18

ROUND

UP ON COLLECTION URPLU BAC"

END

A//.//*+, P-1I-*15.I)*1+

EN E OF AWARENE

OF

AND OTHER BODY PART HOLD ALL CONTRACTION

L8 Q

GOOD

TE T FOR PINE

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PU

BREATHE FAIR &


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BREATHE

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CAN$T HOLD IT AND HOLD THEM

WHILE THEY$RE BREATHING WHEN THEY LO E IT

HQ HOLD IT A

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IGN

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LA T

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1 YEAR FOR 6100 PENT


YOU PEND

ANYWHERE PHY C8

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ADDRE

ED WHERE WE

DI C

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RIGHT INFRA

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AND UPPER

T8

DON$T REALLY NEED MOBILI'E C8 WITH C8 HAVE

TO MOB

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IDE OFF BOTTOM HAND WAI T OFF GROUND TRETCH

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PRAYER TRETCH P GLUT ON HEELQ FEET FLAT #PLANTAR FLEAED% ON FLOORQ FINGER WAL" FORWARDQ FINGER WAL" TO IDEQ HOLD BELLY BUTTON
IN

221 L.3+

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