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HCL is a leading global Technology and IT Enterprise with annual revenues of US$
4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL
Technologies and HCL Infosystems.
The 3 decade old enterprise, founded in 1976, is one of India's original IT garage
start ups. Its range of offerings span R&D and Technology Services, Enterprise and
Applications Consulting, Remote Infrastructure Management, BPO services, IT
Hardware, Systems Integration and Distribution of Technology and Telecom products
in India. The HCL team comprises 53,000 professionals of diverse nationalities,
operating across 18 countries including 360 points of presence in India. HCL has
global partnerships with several leading Fortune 1000 firms, including several IT and
Technology majors.
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HCL INFOSYSTEM:
HCL Infosystems Ltd is one of the pioneers in the Indian IT market , with its origins
in 1976. For over quarter of a century, it has developed and implemented solutions
for multiple market segments, across a range of technologies in India. It has been in
the forefront in introducing new technologies and solutions.
HCL Infosystems ( HCLI) draws it's strength from 30 years of experience in handling the
ever changing IT scenario , strong customer relationships , ability to provide the cutting
edge technology at best-value-for-money and on top of it , an excellent service & support
infrastructure.
Technology Leadership
It strive to understand the technology from the view of supporting it post installation
as well. This is one of the key ingredients that go into its strategic advantage.
HCL Infosystems has to its claim several technology pioneering initiatives. Some of
them are:
EXTRANET:
Connect the internetworked enterprises to consumers, business
customers, suppliers & other business partners. Extranets are network
links that use internet technologies to interconnect the intranet of a
business to the intranet of its customers, business suppliers or other
business
Inter
networked
Enterprise
s
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Suppliers & Business
distributers customers
B-2-B SOLUTIONS:
Organizations use the web as one more web and have minimal 'brick
and mortar' presence.
In all these scenarios, the web must project the company brand and the
website must display content which retains consumer interest so that
they visit the site repeatedly.
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CUSTOMER SERVICES-product web based support search on line
support, telephony integrations.
FRAMEWORKS &ENGINES:
1. HCL-INTRANET-
Intranet is useful for all organizations - corporate, federal, NGOs,
the main purpose is to share company information and computing
resources amongst the employee.
2. HCL-BILLTRAK-
Electronic Bill Presentment and Payment engine for the large utility
players, telecom companies and dotcoms.
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3. HCL-TRADEX-
It is Workflow automation application to enhance the efficiency in
the domain of Trade finance.
4. EXPRESS LOAN -
Imaging and Workflow enabled Automation Solution for processing
loans in a bank.
5. PPMS-
Payphone Project Management System helps payphone operators
manage complex payphone installation and operation projects on a
"concept to commissioning basis".
6. HCL BAZAAR-
It is an integrated frame work for e-marketplaces and procurement
solutions.
HCL-INTRANET-
An Intranet is an interconnecting network that links the experience and
knowledge base of the employees within an organization. It is a private
network that is contained within an enterprise and may consist of many
interlinked local area networks and also use leased lines in the wide area
network.
Benefits-
1-Lower total cost of ownership
2-Improved productivity
3-Enhanced relationships
4-Leveraging knowledge within an organization
5-One voice from the enterprise — through a unified view, whether
inside or outside the organization— users can find relevant, up-to-date
information.
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HCL-BILLTRAK -
This is an Electronic Bill Presentment and Payment engine for the large
utility players, telecom companies and dotcoms. The product supports
different business models viz. Direct Biller, Consolidator etc. BillTrak is a
complete framework for the entire cycle of EBPP - right from Service
Initiation, Bill Presentment to Bill Payment. It also caters to Customer
requirements like Registration, Personalization, Profile Management, etc.
Features -
1- Handles all steps of EBPP
2- Multiple Payment Options - Credit Cards, Debit Cards etc
3- Partial Payment of bills permitted
4- Multiple Agency Bills - The same engine can handle bills of multiple
agencies thereby providing the users a "one-stop-shop"
5- Log of previous user activities - for security and reference
Technology-
Built on Microsoft Platform, this engine can also be deployed in a
Java/Linux environment with minimal modifications.
The HCL bazaar has a very simple and flexible approach to modeling
different aspects of the system such as business rules, security and
access permissions, user type and hierarchy and the data model.
Features – HCL Bazaar's features help all the players - buyers, sellers
and market maker, to derive the maximum benefit out of the e-
Marketplace. The features for the various players in the marketplace
are-
Buyers -
1-Catalog browsing
2-Order placement
3-RFP/RFQ/RFI creation
4-Initiate auction bids
Market Maker -
1-Catalog aggregation Queries
2-Customisation for an individual Order routing
3-RFP/RFI/RFQ management
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4-Advanced search filters
5-Withdrawal & hold facility Conduct auction
Suppliers -
1-Update catalog
2-Accept orders
3-Respond to RFP/RFQ/RFI - Semi/fully automated selection
4-Online negotiation (chat based)
Technology
Built to deliver excellent performance on both Microsoft and IBM
platforms. The solution around this framework can be built either using
Microsoft or JAVA technologies. This enhances its usability and
integration with the existing back-end systems.
E-BUSINESS TECHNOLOGIES:
HCL has a team of over 800 functional experts, business analysts,
technical consultants and programmers to develop and implement
application solutions for its customers in the field of e-business.
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To effectively address a wide canvas of its customer needs, its
consultants have expertise in major solution building blocks and
development tools.
Development Tools-
Web server-
Commerce server-
Trasactions/Database-
Messaging server-
MQ series,MSMQ
Payment /security-
HCL maintain close partnership and alliances with some of the world's
leading software companies such as IBM, Microsoft, Oracle for E-
commerce solutions, Right works in Electronic Procurement and
Exchanges, Insight Technologies for Knowledge Management, Filenet in
Imaging, Workflow and Document Management, Novell - eDirectory,
Broadvision for ecommerce products, Edgematrix for WAP enabled
solutions. This enables HCL to keep abreast with technology changes
and offer current solutions to HCL customers.
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ENTERPRISE RESOURCE PLANNING-BROADVISION:
HCL have partnered with BroadVision to bring its suite of leading e-commerce
and personalization tools to our customers.
HCL offers a full spectrum of BroadVision services to ensure that you get
maximum returns from your investment in BroadVision's cutting edge
technology.
Solution Definition
• System Architecture Planning
• Business Analysis
Development
• Project Implementation
• Content Management
• Java Scripting
• Application Analysis
• Quality Analysis
Support-
• Help Desk
• System Administration
• Training
• Performance and Tuning
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Legacy Retirement or Integration
• Integration with Front Office and Back End
HCL Broad Vision team is a fine blend of content, creative and technical
consultants and project managers with extensive experience in the design and
delivery of online applications and enterprise packages deployed on the web.
This team of talented consultants is supported through a dedicated Broad
Vision Center at Noida, India. The BroadVision Center is a central hub for
knowledge transfer between BroadVision consultants, keeping them updated
of new developments, technologies and solutions. It provides support for our
BroadVision activities globally, and maintains first-contact helpdesk for our
clients.
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E-COMMERCE (Infrastructure Bone):
ERP
INTRANET
WORK FLOW
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HCL experience in developing applications over the years for a wide spectrum
of industries has helped us in having a better understanding of the client's
requirements at each and every stage of the value chain so that they get
maximum benefits and improved process efficiencies.
HCL have also entered into alliances and partnerships with leading technology
providers in the field of e-commerce to help bring the best solutions to its
clients.
E-Support- Self help information, diagnostic and support tool, Help desk,
Web based education.
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E-COMMERCE products & tools-
Microsoft, java, IBM, Broadvision.
ECS
ECT CWMT
ECT
COLLABORATION
ELECTRONIC ELECTRONIC
WORK
COMMUNICATIO CONFERENCIN
MANAGEMENT
N TOOLS G TOOLS
TOOLS
SAP SERVICES:
HCL Infosys leverages the wealth of experience that is gained in SAP as
a base from which to drive your R/3 implementation. We use in house
and industry standard approaches, carefully selected tools and
accelerators, backed by our talented skill base to deliver world-class
business practices. HCL mandate is to guarantee the successful and
timely deployment of SAP solutions to maximize value return on
investment for our customers and ensure that all project objectives are
met.
HCL is
· SAP National Implementation Partner in India since 1996
· SAP National Implementation Partner in Singapore since 1999
· SAP Value Added Reseller in India since 1998
· Using SAP R/3 for company-wide operations
The company offers the Cost-effective SAP PIS and guarantees the
timely & quality delivery by means of deploying the qualified &
experienced consultants in respective skill areas.
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BASIS administration: These include system administration for the
SAP application. These require a sound knowledge of SAP internals and
the underlying OS on which SAP is running. Services here would
facilitate changing user rights definition, fine tuning performance,
periodic backups/ restore etc.
HCL could offer the service from its offshore facilities in India or onsite
at the customer location, offsite (from some other facility at the
customer town) as per the customer's convenience.
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BIBLIOGRAPHY:
1. http://www.hclinfosystems.com/hcl_tradex
2. http://www.hclinfosystems.com/sol_eframe.htm#billtrak
3. http://www.hclinfosystems.com/sol_eframe.htm#hcl_tradex
4. http://www.hclinfosystems.com/sol_eframe.htm#expressloan
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5. http://www.hclinfosystems.com/sol_eframe.htm#ppms
6. http://www.hclinfosystems.com/sol_eframe.htm#ebazaar
7. http://www.hcl.in
8. http://www.hclinfosystems.in
9. http://www.hcl.in/aboutus.asp?ptqr1=1
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