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02.09.009

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!
ISO/TS
16949:2009(E) Quality management system. Particular requirements for the
application of ISO 9001:2008 for automotive production and relevant service part
organizations, third edition, 2009-06-15.
9001:2008 ,
-
28.07.2009.

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ii

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9001:2008
.

(IATF). ANFIA, FIEV, SMMT, VDA (. )
DaimlerChrysler, Ford Motor Company, General Motors
Corp., PSA Peugeot Citron, Renault.

-
(, ,
) .
/
:
(International Automotive
Oversight Bureau - IAOB),
(Associazione
Nazionale Filiera Industrie Automobilistiche - ANFIA),

(Comit des Constructeurs Franais d'Automobiles - FIEV),
(Fdration des Industries des
quipements pour Vhicules - FIEV),
(Society of Motor
Manufacturers and Traders - SMMT),
- (Verband
der Automobilindustrie - Qualittsmanagement Center - VDA-QMC),

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....................................................................................................................... viii
.............................................................................................. ix
................................................................................................................................ 1
0.1 ....................................................................................................... 1
0.2 ...................................................................................................... 1
0.3 9004 ............................................................................................. 3
0.4 ................................................. 4
0.5 ......................................................... 4
1 .......................................................................................................... 5
1.1 ....................................................................................................... 5
1.2 .................................................................................................................. 6
2 ......................................................................................................... 6
3 .................................................................................................... 6
3.1 ........................... 6
4. ...................................................................................... 8
4.1 ...................................................................................................... 8
4.1.1 . ......................................................................... 9
4.2 ........................................................................................ 9
4.2.1 .................................................................................................. 9
4.2.2 ................................................................................... 10
4.2.3 ................................................................................. 10
4.2.3.1 .................................................................................... 11
4.2.4 .......................................................................................... 11
4.2.4.1 ..................................................................................... 11
5 ........................................................................................ 12
5.1 ...................................................................................... 12
5.1.1 .............................................................................. 12
5.2 ..................................................................................... 12
5.3 .................................................................................... 12
5.4 ............................................................................................................ 13
5.4.1 .................................................................................... 13
5.4.1.1 . .................................................... 13
5.4.2 ............................................... 13
5.5 , ...................................................... 13
5.5.1 ......................................................................... 13
5.5.1.1 ................................................................ 13
5.5.2 ............................................................................... 14
5.5.2.1 .................................................................. 14
5.5.3 .................................................................................. 14
5.6 ............................................................................... 15
5.6.1 ................................................................................................ 15
5.6.1.1 ....... 15
5.6.2 ............................................................................ 15
5.6.2.1 . ............................................... 16
5.6.3 ................................................................................. 16
6 .................................................................................................... 16
6.1 ......................................................................................... 16
6.2 .............................................................................................. 16
6.2.1 ............................................................................................... 16
6.2.2 , ..................... 17
6.2.2.1 ........................................................... 17
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6.2.2.2 ................................................................................. 17
6.2.2.3 ............................................... 17
6.2.2.4 .......................... 18
6.3 .......................................................................................................... 18
6.3.1. , ........................................... 18
6.3.2 ........................................ 18
6.4 ........................................................................................... 19
6.4.1
..................................................................................................................... 19
6.4.2 .......................................................................................... 19
7 ....................................................................................................... 19
7.1 ......................................................................... 19
7.1.1 . ............................................ 20
7.1.2 ............................................................................................. 20
7.1.3 ........................................................................................ 20
7.1.4 ................................................................................. 20
7.2 , ................................................................... 21
7.2.1 , ....................................... 21
7.2.1.1 , ........... 21
7.2.2 , ................................................. 22
7.2.2.1 , . .................. 22
7.2.2.2 .......................... 22
7.2.3 ........................................................................ 22
7.2.3.1 . ........................................ 23
7.3 .................................................................................. 23
7.3.1 .................................................... 23
7.3.1.1 ................................................................... 23
7.3.2 ......................................... 24
7.3.2.1 .................................... 24
7.3.2.2 ..................... 24
7.3.2.3 .................................................................. 25
7.3.3 ............................................. 25
7.3.3.1 . .................. 25
7.3.3.2 ......................... 26
7.3.4 .......................................... 26
7.3.4.1 ................................................................................................. 26
7.3.5 ................................................................... 27
7.3.6 ...................................................................... 27
7.3.6.1 . ....................................... 27
7.3.6.2 , ................................................... 27
7.3.6.3 .................................................................... 28
7.3.7 ........................................... 28
7.4 ....................................................................................................................... 28
7.4.1 .................................................................................................. 28
7.4.1.1 ........ 29
7.4.1.2 ..................... 29
7.4.1.3 , .................................. 29
7.4.2. ................................................................................... 29
7.4.3 ............................................................... 29
7.4.3.1 ................................ 30
7.4.3.2 ........................................................................... 30
7.5 ............................................................... 31
7.5.1 .............................. 31
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7.5.1.1 .............................................................................................. 31
7.5.1.2 .................................................................................... 32
7.5.1.3 /................................................... 32
7.5.1.4
, ............................................................... 32
7.5.1.5 .............................................. 32
7.5.1.6 ............................................... 33
7.5.1.7 ............................ 33
7.5.1.8 ..................... 33
7.5.2 ................. 34
7.5.2.1 .
............................................................................................................... 34
7.5.3 ............................................................... 34
7.5.3.1 . ................................ 35
7.5.4 ............................................................................... 35
7.5.4.1 , ............... 35
7.5.5 ........................................................................................ 35
7.5.5.1 ....................................................................................... 35
7.6 ................................. 36
7.6.1 ....................................................................... 37
7.6.2 / ......................................................................... 37
7.6.3 ............................................................................. 37
7.6.3.1 .......................................................................... 37
7.6.3.2 ................................................................................ 38
8 , .................................................................................... 38
8.1 .................................................................................................... 38
8.1.1 .......................................................... 39
8.1.2 ................................................. 39
8.2 .......................................................................................... 39
8.2.1 ...................................................................... 39
8.2.1.1 . .................................... 39
8.2.2 ................................................................................................ 40
8.2.2.1 ................................................. 40
8.2.2.2 .................................................................. 40
8.2.2.3 .......................................................................................... 40
8.2.2.4 ....................................................................... 41
8.2.2.5 ...................................................... 41
8.2.3 ................................................................. 41
8.2.3.1 ................................ 41
8.2.4 ................................................................. 42
8.2.4.1 ................................ 42
8.2.4.2 , ....................................................... 43
8.3 .......................................................... 43
8.3.1 . ........................ 44
8.3.2 ............................................................ 44
8.3.3 ....................................................................... 44
8.3.4 ..................................................... 44
8.4 ........................................................................................................... 44
8.4.1 ....................................................................... 45
8.5 ................................................................................................................. 45
8.5.1 ...................................................................................... 45
8.5.1.1 ........................................................ 45
8.5.1.2 ........................................................... 45
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8.5.2 ................................................................................. 46
8.5.2.1 ........................................................................................ 46
8.5.2.2 ..................................................................................... 46
8.5.2.3 ......................................................... 46
8.5.2.4 / () .................. 46
8.5.3 ............................................................................. 47
(). ............................................................... 488
.1 ............................................................................................... 48
.2 ...................................................................................... 48
...................................................................................................................... 50
. 9001:2008
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IATF, IATF (.
IATF).
IATF:
(ANFIA),
Web site: www.anfia.it
e-mail: anfia@anfia.it
(IAOB),
Web site: www.iaob.org
e-mail: quality@aiag.org

(FIEV),
IATF-
Web site: iatf-france.com

e-mail: iatf@iatf-france.com

(SMMT),
Web site: www.smmt.co.uk
e-mail:quality@smmt.co.uk
- (VDA-QMC),

Web site: www.vda-qmc.de


e-mail: info@vda-qmc.de
IATF
www.iatfglobaloversight.org

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9004:-1) .
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10014:2006 .

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10015:1999 .

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10019:2005

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14001:2004 .

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19011:2002
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60300-1:2003 . 1.

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61160:2006

[19]

/ 90003:2004 .
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[20]

2), , 2001

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9000 3), , 2008

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9001 . / 176 3),


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4)

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:
http://www.iso.org
http://www.tc176.org
http://iso.org/tc176/sc2
http://www.iso.org/tc176/ISO9001AuditingPracticesGroup

__________________
2) http://www.iso.org
3) 9001:2008
4) ,
,
.
(sales@iso.org)

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