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22/February/2014 SAP CRM queries

Using CRM Survey suite GUI we are designing the survey questionnaire for one of our client. Following are assistance required for the enhancements/customization in the questionnaire during the development.

1. Questionnaire is consists of 10 pages. Therefore it is required to be maintained in tabs or pagination to be incorporated. 2. Survey need to be done through email campaign. Email would be sent to business partners with a survey link . The response of the survey is getting successfully stored in to table CRM_SVY_DB_SV but Business Partner ID (BP) is missing in any of the linked tables. 3. Survey questionnaire should have 3 buttons (SAVE,RESET,SUBMIT). SAVE button should allow to save the partially filled data and the same should also be fetched and display when the BP re-logins the questionnaire to complete the remaining responses. As a standard RESET button should clear the questionnaire. SUBMIT button should be allowed to click once all the fields of questionnaire is completed. And after Submit the response of the questionnaire will be stored into database and BP will not be allowed to edit the questionnaire again. As a standard questionnaire in CRM survey suite we find only 2 buttons i.e. SUBMIT and RESET. Therefore we need assistance to add SAVE button which should allow saving partial data without checking the field validations. 4. For creating a target group of BPs we want to use the BP records stored in Z table rather than standard SAP Tables.

5. Also we need to add the Status bar on the questionnaire which reflects the survey completion
percentage (in % or graphically) filled by the Business partner.

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