Can you briefly describe the role/listed functions of the HRM
department at your bank?
What has been some of the changes that have been brought about to your particular institution due to the HRM dept.?
What were things like before HRM was given as much importance as it is now?
Its contributions aside, could you please list some of the new issues/problems that have arisen from a management perspective due to the HRM Dept., if they exist.
How i s per f or mance measur ed f or HR i n your bank?
What types of opportunities are available for the advancement/development of human resources?
What are the criteria for the selection and recruitment for job?
What have been the primary factors in the changing perspective towards HumanResource Management?
To what extent is the human resource staff/department involved in strategic organizational decisions?
To what extent do the employees come to you concerning their problem? Mostly what problem are they?
What are the main reasons to opt the HR outsourcing for your bank?
What make you outsource the HR activities when you have a separate HR division in your bank?
Does your employee turnover ever affected with HR outsourcing and if so does it in positive or negative aspect?
What is your vision in outsourcing the HR across the bank?
What are the key HR activities you outsource in your bank?
What level of training and development services are offered by the HR to your employees?
What is the impact of HR on your overall payroll system and have you observed any benefits in this regard?
What are the different employee assistance programs offered by the HR?
How do you track the employee performance against the training and development given by the HR? Have you observed any changes in the quality of service provided by the HR and if so what are those changes?
What is the overall impact on the human capital management?
What other HR activities you are planning in the upcoming years?