Managerial Finance Professional

Steven Locklear
Profile: Talent for integrating first class customer service, who
seeks to build organization loyalty as well as to produce
results through strategic planning and effective
communication.
Value: Motivated and results-driven leader with strong detail
orientation and problem solving skills and the ability to
follow- through and meet deadlines. Demonstrated ability to
effectively liaison for multiple internal and external
customers. Proficient in all facets of operations management,
information technology, business logistics, financial analysis
and customer service.


Customer Service Inventory Management Regulatory Compliance
Process Improvement Technical Analysis Time Management
Communication and Writing
Skills
Advanced knowledge of
Microsoft Office
Financial Statement and Ratio
Analysis
Budgeting/Forecasting Operations Management Performance Evaluation


Technician: Provided management support services and technical knowledge on projects. Assisted the
owner with technical management operations, including cost analysis and budgeting for projects,
maintenance, and acquisition of new clients. Responsible for receiving and resolving internal and
external customer complaints and issues, resolving escalated problems quickly and in line with
companys protocols. Assisted in administering work and priorities of work. Provided excellent
customer service with status updates to all clients on activities. Continuously improved processes by
working directly with management and company owner ensuring company met business objective
goals by reviewing proposed guidelines for technical and administrative processes.
Ride Director/Technician: Provided technical support and created safety checks and procedures
regarding rider safety and bicycle operations. Created distribution systems and procedures for
administering rider nutrition and supplies. Continuously updated media and investors through social
media to increase charity contributions.


Bicycle Technician/Sales Bicycle Post Inc. Greenville, NC 06/2009-06/2014
Ride Director/Technician Ross Across America Greenville, NC 09/2013-11/2013
Bicycle Technician/Sales All About Bikes Chesapeake, VA 02/2005-03/2008
References are available upon request.
2849 Holly Glen Dr. Apt. H Greenville, NC
Phone: (757) 576-3425
Email: slocklear7@gmail.com
Education
Bachelor of Science in Business Administration,
Managerial Finance, 2014
East Carolina University
Greenville, NC

Core Competencies
Career Highlights
Employment History