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FAQs



Page
Number
Content
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UCF, Objectives, Relevancy, Structure, Capability building strategy
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Applicability, Exemptions, Pattern, When/Where/how to take up UCF, Locations
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How to take up UCF, which assessment, study materials/mock tests, Assessment Change, Score Display,
Attempts.
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Optional assessments, Queries/Concerns on assessment, Year on Year UCF Mapping, Impact on Appraisal.
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Impact on progression, Assessment Mapping, UCF External Assessments, Assessment mapping issues
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Backlogs, PLCP/PMCP/ACE, C1 & Above Band, External non UCF Certifications, UCF for Onsite Employees,
FMP/PMA
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Skill Additions, Contacts, Assessment Center Guidelines
10 Links/URL's, Contacts























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1. What is UCF?
UCF (Unified Competency Framework) is a step by step approach to build an employees competency in
the technology/domain area which one works and thus perform better. This framework enables an
employee to undergo learnings and take assessments related to his / her area of work year after year.
This framework contains a central repository for each of the dominantly used technologies and skills in
Wipro. This online repository is constantly updated to reflect the UCF current technology and business
trends, acting as one stop shop for competency development.

2. What is the objective of UCF assessment?
The main objective of UCF assessment is to measure and scale up every individuals current competency,
with the end vision of building a highly technically competent delivery organization. UCF helps to make
sure that all verticals and service lines in Wipro to follow an uniform approach to competency building,
both for the employee & for the organization.

3. How is UCF relevant to me?
For any large, people intensive organization, there needs to be standardised systems in place to handle
many people processes in the organization. The core premise of UCF assessment is to ensure that our
people have skills ready as per customer and industry demands. This implies:
Requirement of a well-rounded knowledge, and not just project or product specific requirements.
Employee is able to get more opportunities in event of project ramp down, or product/oem
downtrend

UCF framework backed by robust IS systems is used for:
a) To generate well defined job indents
b) To map employees with right skills and levels
c) To match indents and employees
d) To plan trainings
e) As an important input to an employees appraisal, progression, career opportunities etc
Thus it is an integral and relevant part of any employees life cycle in Wipro

4. How does UCF work?
UCF provides various levels of skill categorization, like Business Unit, role, technology family, skill,
maturity level etc. For eg
a) BU: GIS
b) Role: Administrator
c) Tech family: Unix
d) UCF level: 3.1
e) Essential/Potential Skill: Linux
f) Top-up/Additional skill: Websphere
g) Skill level: L2
Each employee follows a career path mapped with the above categories. Mapping is based on certain
parameters career band, no. of years of experience, date of joining, date of last progression, past UCF
history, and skills built.Each financial year the employee is mapped to a UCF level, and has to take
relevant assessment to proveones skill capability and development.

5. What is the overall capability building strategy?
All Billable roles: All employees from career bands A3 to B3 including WASEians, WISTA,WIMS & SIM, are
part of the BU specific technical stream. At senior B3, the employee needs to decide to specialize and
focus ones career in any one of the streams below
a) Project Management stream (includes project, program, delivery management)
b) Architect stream (ability to work across technology families, with a horizontal view, and quite often in
individual contributor roles)
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c) Consultant stream (ability to build depth within a technology family, with a vertical view, and quite
often in techno-managerial roles)
All Support roles: The general support/functional/management roles are considered separately

6. Who is covered under UCF?
Currently, the general technical stream of employees (i.e. all employees from career bands A3 to B3)
including WASEians, WISTA,WIMS & SIM are covered under UCF assessments cycle.
Higher bands will get covered as and when the framework and organization policies evolve.

7. Who isnt covered under UCF?
Currently, following category of employees are exempted from assessment cycle
Executive/ Functional / Non-technical roles.
Band B3 who have completed PLCP/PMCP certification and/or ACE.
Contractors.
Retainers.
Odd/ niche skills which dont have direct/near skill assessments.

8. I joined Wipro during the financial year, is the UCF applicable to me also, in the same financial year?
Yes, you are covered. However you will be given 180 days if you are a lateral hire & 10months if
otherwise from the date of joining to complete it as part of the eligibility for Confirmation.

9. I am a Technical Writer and in Career Band B1. I am in a non-technical role. Is the UCF assessment
applicable to me?
No, UCF is NOT applicable to technical writer roles for the current year.

10. I am a Tech Lead and in Career Band B2. I am in a techno-managerial role. Is the UCF assessment
applicable to me?
Yes, UCF assessment is applicable to you. You need to ensure you are mapped to the technology that
you have the best knowledge on.In case you belong to any of the above categories, and are getting auto
mails to complete any assessment, raise an exemption request with the relevant person in the contact
list. The exemptionwill have to be approved by central UCF team, based on certain guidelines.

11. I was on leave from Jan to Mar during the year. Will I get an exemption from UCF?
Exemption only if an employee has been on leave for more than 180 days during the FY. However this
will be reviewed & post approvals from the employees supervisors & Central CG exemption will be
applied.

12. I was covered under UCF assessments in previous financial year, and have cleared it in same year.
Am I still covered under the current financial year assessment cycle?
Yes you are covered, and need to clear the mapped assessment as per policy.

13. I am from WBPO / WI and joined WT during the financial year. Am I covered in this cycle of
assessment?
Yes, you are covered.

14. Are employees from acquired entities & Rebadged employees exempted from UCF?
Employees from acquired entities or rebadged employees are exempted from UCF for one calendar
year from the date of acquisition/rebadge.

15. What is the pattern of the assessment?
a) The assessment is an online based assessment only.
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b) It consists of 50 objective type/multiple choice questions to be answered in 90 minutes, with a total
of 50 marks.
c) Pass % requirement is fixed at 70% for financial year.
d) Assessment design is based on the technology family, essential skill, surround skills, and
accordingly the questions are randomly generated with the split as given in the UCF portal.
e) Some mapped to external assessments as per technology/syllabus. Details available in the UCF portal.

16. When can I take the assessment?
One can take the assessment anytime during the year. However note the following:
Minimum attempt per quarter is one. The 4 attempts given for the year need be to spread as 1
attempt per quarter, failing to give an attempt during any quarter will result in lapse of the attempt
There needs to be a minimum gap of 15 days between 2 UCF attempts.
The actual assessment can be taken on any working day, in the scheduled working times of the
assessment center.
Nomination can be done anytime by the employee however scheduling can be done by the CG
SPOC only 2 days prior to the assessment date selected by the employee. Confirmation of the same
will be automatically sent to the employee once scheduling is done.

17. Where do I have to take the assessment?
In India, you can take UCF Assessments only at designated Talent Transformation Assessment
Centers. All assessments have to be taken in proctored (invigilated) mode only.
If you are at onsite (outside India geo), you have to ensure that there is an identified Wipro senior
employee available for proctoring, as mentioned on the onsite guidelines section in the webpage.

Wipro Assessment Centers are located in the following Cities:
Bangalore
Pune
Mumbai
Hyderabad
Chennai
Kolkata
Greater Noida
Gurgaon
Cochin
Bhubaneswar.

18. How do I take the assessment?
Logon to http://tesbu.wipro.com/wt_ucf/Default.aspx -> Assessment Nomination and register.
You will be able to choose the date, time and location for the assessment. On successful registration,
you will receive a confirmation mail.
Gateway users - Pls logon to Gateway.wipro.com > TeS -competency > WT UCF Assessment
Nomination to access the same.
Confirmation mail with exact venue details would reach you 2 days prior the assessment date.

19. How do I know what assessment I have to take?
You are mapped to pre-defined UCF level based on the updated UCF framework. You are mapped to
default assessment based on historical employee data pertaining, but not limited to last UCF
Certification, UCF Assessment history, SUITe details, Potential skills, mapping history, etc.

Current policy states that you need to have taken in the past/ or need to take in current year, any
assessment of the ucf level that you have been mapped to for the current year.

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In your Mywipro PSP page, you will find the section target assessment. Check for current FY, eg
FY1314, and check corresponding target UCF level, eg 3.2.
If you have already cleared this level in the current or previous financial year, it will reflect under the
next section called UCF assessments results, eg 3.2. Then you need not take any assessment for
the current FY, and you should not be getting system generated reminder mails to complete any
mandatory assessment
If you havent as yet cleared any assessment (eg 3.2) in the mapped level (eg 3.2), then you need to
complete the same as per target assessment and stipulated time frame. You will also receive system
generated reminder mailers to complete mandatory assessments

20. Where will I find assistance to enable me to clear the assessment?
While the onus of clearing the assessment is on the employee, the organization has provided certain
brief enablers to assist the employee. The UCF webpage, will have details of the syllabus and topics to
be covered in each assessment. There are certain reference material links available for most
assessments. Trainings are available round the year, and specific training request link also is available.

The syllabus and information on the study material can be accessed as under:
Wipro Backbone users
http://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Portal/index.html
Gateway Users
https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Portal/index.html

21. Is there some practice/mock assessment available?
One mock test per technology family/tower is available on the UCF webpage. However this is only for an
employee to experience how the assessment tool will work, and does not attempt to give any preview in
to variety of questions.

22. Can I have my assessment changed?
Each employee is mapped to an assessment based on various criteria. If one still thinks that assessment
is mapped wrongly, one can raise a change request. This however is subject to review by the tower
heads.

23. How will I know my assessment score?
Login into MyWipro (http://mywipro.wipro.com) using your AD userid and password. Go to PSP
(Personal Staffing Page). Below the billing and project allocation details now you will be able to see your
assessment details.

Following are the sections available:
Target Assessments: This section contains the details of the assessments mapped to you for this
appraisal/financial year. Verify the Assessment name, UCF Level and Target Date. It will show the
date before which you should CLEAR the mapped UCF assessment. Typically this will be 31-Mar FY or
the date before confirmatory appraisal for those who joined in last one year.
UCF Assessment Results: This section contains the results/scores of your UCF assessments. You
have the option of viewing the certificate online for the UCF assessments which you have PASSED.
Other Assessment Results: This section contains the results/scores of UCF assessments taken
outside QMARK tool like UCF mandated external assessments.
Non-UCF Assessment Results: This section contains the results/scores of non-UCF assessments but
taken in QMARK tool. Eg Step-plus
Note that the system takes min 3 working days to get PSP site updated with scores.

24. How will I know how many attempts remaining?
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This is available in the PSP page in assessments cleared section. Note that if you fail to take one
attempt/quarter that attempt will lapse. Its mandatory to take a minimum of one attempt per quarter.

25. How many assessments will I need to take in a year?
As per UCF mandate, one assessment (mapped assessment per PSP) per year needs to be taken and
passed. However if an employee wishes to take up additional assessments it can be taken by opting the
FY Optional in the nomination portal. FY Optional will be available only after clearing the mapped
assessement.

26. If I dont clear an assessment in one or two attempts, can I then have my assessment changed?
No, the assessment for the year will not be changed in this case.

27. What if I want to take more assessments beyond what is mapped to me?
Yes, you are welcome to build your competency. The system will allow this only, if your current mapped
assessment is cleared
However this will not be counted for mandatory pass requirement for the year, but if you pass, it will be
seen in you certified skills and will be considered for future opportunities.

For taking additional assessment, use the FY Optional assessment option in the link below
Login into http://tesbu.wipro.com/wt_ucf/Default.aspx using your Wipro AD user id and password
Go to Employee Section -- Assessment Mapping
Select Target type FY Optional select the assessment

28. What if I have some queries on the questions in the specific assessment I have taken?
For any queries related to the assessment questions, please raise a service connect ticket.

29. I have cleared 2.1 recently but I still see 2.1 assessment mapped to me. How do I map UCF to 2.2?
Next level mapping will be done once you have completed one year in the current level. Based on HR
process & frequency the levels will be changed accordingly. Check page 10 for UCF Framework.

30. I have cleared 2.2 in the previous year but I still see 2.2 assessment mapped to me for this FY as
well. How do I map UCF 3.1?
Once you have cleared your mapped 1.1 or 2.2 or 3.2 the next level will be mapped only after you have
progressed to the next band. Until such time you will continue to be mapped to the same level however
once you have cleared a level you dont have to attempt the same again. Check page 10 for UCF
Framework.

31. What will happen if I dont take the assessment?
Attempting the UCF assessment is mandatory as per the Wipro Career Framework. Not attempting the
assessment even once will be viewed far more seriously than failure to clear the assessment, and
appropriate actions will follow. Check Q33.

32. What will happen if I dont pass the assessment?
The Competency objective is a critical objective for each employee, in addition to the objectives given by
the project supervisor. You will have 4 attempts to clear the assessment. Your performance in the
assessment has a significant impact on your overall rating in the performance appraisal. It is an enabler
for your movement into billable projects or on-site assignments, compensation reviews, progressions
and other related benefits as applicable governed by the Company policy from time to time. Chk Q33.

33. What is the impact of UCF assessment on my appraisal?
UCF is one of the mandatory objectives. Updated and final details on
Mywipro-> Employee services-> My information source-> People practices-> India-> My day at work -
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>UCF policy
A gist of the policy is given below.
A. Annual appraisal for Confirmed employees:
Not attempting overall USC
Not Passing MCE in obj and overall: no ECC / OSC
Not passed in the last one or 2 years need to complete mapped asap failing which relevant HR
policy will be applicable.
B. Confirmatory appraisal
Target for laterals 6 months from DoJ (date of joining)
Target for Rookies 10 months from DoJ
Not attempting/Not passing will have impact on confirmatory appraisal.

34. What is the impact of UCF assessment on my progression?
Passing the UCF assessment mapped for your current year is mandatory, but not sufficient condition for
your progression to the next career band. Gist of the same give below

From band to band Mandatory UCF level cleared

TRB/A2/A3 1.1
B1 - B2 2.2
B2 - B3 3.2
B3 - C1
4.1/4.2 as per stream guidelines


35. In the link, I am not able to see any assessment mapped to me, OR I am wrongly mapped?
Please raise a request for Suite/Skill/Assessment mapping through:

https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Lists/Employee%20SUITe%20Change/Newform.a
spx

36. I am mapped to UCF External assessment. Where do I have to upload the details for getting
updated in the PSP, and for reimbursement?

Pl use this link http://kmsites.wipro.com/sites/1065/TIS/TISA_policies.aspx
Click on certification reimbursement policy and follow the guidelines.

37. For assessment mapping, I am getting an assessment level that I have already passed. What should
I do? Do I need to appear in any assessment in the current financial year?
If you have cleared the assessment mapped to you, you need NOT take it again. If you have not taken
the mapped assessment, then you need to clear it in stipulated time.

38. I have cleared a higher level assessment than my current mapped level, do I need to
clear the mapped assessment ?
UCF assessment mapping is done per HR norms so clearing the mapped assessment is mandatory
irrespective of the highest level cleared.

39. I do not find any assessment applicable to the area I am working on what do I do?
Pl discuss with your tower SPOC in the contacts list.

40. I am in Career Band B1 and doing L2 role. However, my UCF level in the assessment mapping site is
L2.1. Can I take a L2 assessment?
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Assessments are mapped based on certain parameters career band, no. of years of experience, date of
joining, date of last progression and UCF framework. Hence, you are mapped to L2.1. Since mapping is
primarily based on your career band you have to stick on to the appropriate levels.

41. I am mapped to Solaris L2.2, but I am not very proficient in this level. Can I take a lower level say
Solaris L2.1?
Level of assessment is assigned as per the TIS UCF framework. So the level of assessment cannot be
changed and it is mandatory that you take and clear the mapped level of assessment.

42. I am in Band B2. I was mapped to L3.1 in last financial year. I have not cleared the same. Im now
mapped to L3.2 assessment. Which assessment should I be taking in the current financial year cycle?
UCF is assessed based on levels, so clear the higher level mapped to you & you will be waived off from
the lower level UCF. However if you do not clear the higher level it will reflect as 2 backlogs at the end of
the financial year & it will impact appraisal as per policy. This is applicable only for mapped assessments
& not optional assessments.

43. I am in Career Band B3. I have received an individual mail on UCF assessment, but I wish to pursue
PLCP/PMCP/ACE. Will I get exempted from the current UCF assessment mapping?
Mere intention/aspiration/plan to get into PCLP/PMCP/ACE will not be treated as exemption from UCF.
You need to enroll & complete the relevant assessments under the respective academy. For further
details on the eligibility criteria check the UCF link given below. On successful completion, pls send a
mail to CG Spoc. UCF exemption will be given only on completion of the relevant course.
.
https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Portal/index.html

44. Is UCF applicable for employees in career band C1 & above?
Employees in career Band C1 and above are currently not covered under UCF assessments. Any change
in this will be communicated in appropriate means and timelines.

45. I am from Wintel tower & I have completed my MCSE. Do I still have to undergo UCF assessment?
Yes, you still have to undergo the UCF assessment. Irrespective of the external certificates taken either
during your tenure with Wipro or outside Wipro you have to take up UCF as per organization policy.

46. Im at onsite. How do I nominate a proctor for the assessment?
Please check with your seniors or your supervisor in your location and nominate a person in Career Band
C1 or above to be your proctor during your assessment. It is your and your proctors responsibility to
maintain integrity of the assessment.
Password for the assessment will be sent to your proctor before 2days from the date of assessment. The
assessment needs to be taken in your proctors presence. To ensure that the marks scored by the
employee in the assessment gets approved and is stored in the master records,

The assessee taking the assessment must electronically fill up the Onsite proctoring undertaking
form - Annexure 1 available in the UCF webpage onsite guidelines, and email it to
tis.training@wipro.com within 7 working days from the date of assessment.
The proctor must electronically fill up the Onsite proctoring undertaking form Annexure 2 and
email it to tis.training@wipro.com within 7 working days from the date of assessment
Only upon receipt of these 2 forms will the assessment be considered valid.

47. Im onsite and facing technical issues in completing the assessment. How do I get this sorted out?
Onsite assessments are scheduled over a dedicated Gateway which is very sensitive. Network
connectivity has to be intact during the entire course of the assessment. Pls make sure you follow all the
steps detailed in the assessment instructions (close all other Windows, ensure intact network
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connectivity, submit your assessment on time.etc.) while taking your assessment. You can contact
technical support contact given in the confirmation mail.

48. I have been selected/completed FMP/PMA1, still my exemption is not updated?
FMP/PMA1 completions are not valid from FY2012-2013. Also mere enrollment into PLCP will not make
one eligible for an exemption. For exemption employee has to complete PMA2 or PLCP.
Details available in: http://learning.wipro.com/PMAcademy/PM_Data.aspx

49. How do I add skills to my profile?
Log on to My Wipro-My Career-My Opportunities & add the relevant skills.
However if the skill you want to add is missing, then update the details in the below format. For details
please check https://kmsites.wipro.com/sites/1073/GDO/UCF/files/SUITE/New_Skill_Addition.htm

Skill Name Level Proficiency Description
<skill name> L1
<skill name> L2
<skill name> L3
<skill name> L4


50. Whom should I contact if I need clarification on syllabus & study materials?
Please contact the respective tower SPOC. List of contacts are available in the UCF webpage.

51. Whom should I contact for any clarifications on UCF?
Contact details on whom to contact are updated in this web page under Contacts.
52. Will I have some help in case required at the assessment center?
Proctor is available throughout the assessment to assist you in case of issues. Ensure to follow the
guidelines of the assessment center & have your attendance recorded in lines with the guidelines.



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UCF Information, URLs & Contacts: (Will Include WASE/WISTA/WIMS/SIM)
UCF Links
UCF Portal

https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/UCF-GIS-
Home/Portal/index.html
UCF Policies

Mywipro-> Employee services-> My information source-> People practices->
India-> My day at work ->UCF policy
Nomination Portal

BackboneUsers:-http://tesbu.wipro.com/wt_ucf/Default.aspx
Gateway Users gateway.wipro.com>> Business Applications >> WT
Competency >> Assessment Nomination
PLCP/PMCP/ACE

https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Portal/index.html
Step Plus

http://learning.wipro.com/
GIS Suite/Skill/Assessment
Mapping or Changes


https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Lists/Employee%20SUITe
%20Change/Newform.aspx
External Certification
Upload

https://kmsites.wipro.com/sites/1065/TIS_UCF_SHINE/Lists/Certification%20201
213/newform.aspx
External Certification
Reimbursements

https://kmsites.wipro.com/sites/1065/TIS/policy-
files/GIS%20Reim%20Process%20-%20V%201.4.pdf
WT - Skill Addition
https://kmsites.wipro.com/sites/1073/GDO/UCF/files/SUITE/New_Skill_Addition
.htm
Contacts
Rakesh Kumar rakesh.kumarr@wipro.com
Santhosh Kumar P
santhosh.kumarp@wipro.com

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