SUMMARY Social Media Engagement Coordinator and social media strategy consultant. Master's of Digital Marketing from Hult International Business School. Relevant social media experience through position at Grist.org, freelance social media consulting projects, hands-on master's program, and internship at SmartRecruiters. Proven strengths in social media strategy, social media measurement, blogging, content creation, teamwork, and multitasking. Also possess basic HTML skills and currency of knowledge in new technology and media trends such as inbound marketing, SEO, Google Analytics and Adwords, link building, community management and content scheduling.
EXPERIENCE 05/2013 to Current Social Media Engagement Coordinator Grist.org Seattle, WA Growing Grists online community and raising the level of engagement across multiple social media channels while tracking performance and keeping up with organization-wide goals. Scheduled social media content updates for Twitter, Facebook, Pinterest and Google+ using social media listening and reporting tools (Socialflow, Hootsuite, Sprout Social) Grew Facebook account by 17% and Twitter account by 21% over fiscal year Tracked performance of social media campaigns and site posts through various analytics tools (Simply Measured, Google Analytics, Chartbeat) and record metrics and KPIs on weekly and monthly basis Engaged with and track activity from influencers in the environmental space across all social media platforms Created and manage list of Twitter "power users" and leverage these relationships for donations and campaign support Produced engaging social media campaigns using innovative new tools or platforms (Thunderclap.it, Google+ Hangouts, Instagram, Pinterest)
07/2014 to Current Freelance Social Media Consultant Steelsmith Group Seattle, WA In a consulting role, created social media strategies for four of Steelsmith Group's clients. Created social media marketing plan, including strategies for Facebook, Twitter, LinkedIn and Pinterest Established tiered social media service packages for Steelsmith to use with current and future clients Monitored KPIs and metrics monthly to measure performance of social strategies
12/2012 to 12/2013 Freelance Social Media Consultant Avalon Clinic for Cosmetic Surgery Tacoma, WA In a consulting role, advised owner of company on social media strategies. Helped grow Facebook account 1,500% from 81 to almost 1300 Likes Designed Facebook Marketing plan, including research and information on target markets, content creation, and advertising options Consulted client on basic social media and internet marketing strategies and best practices
04/2012 to 07/2012 Social Media Intern SmartRecruiters San Francisco, CA Worked closely with internship mentor to develop and expand social media strategy and blog. Wrote blog posts for SmartRecruiters blog and solicited guest posts from other bloggers Used inbound marketing and link building techniques to improve SEO Contributed guest posts on YouTern and HR.com Created and grew new internship-focused personal Twitter account (@SmartIntern) Helped maintain and schedule posts on Twitter, Facebook and Pinterest
09/08 09/11 Sales Support Representative RR Donnelley- Seattle WA Liaison between RR Donnelley and T-Mobile. Worked closely with Sales Account Executive and Merchandising Marketing Manager to ensure timely delivery of marketing collateral for product launches and provide solutions to customer service issues for T-Mobile store managers.
EDUCATION August 2012 Master of Arts: Digital Marketing Hult International Business School San Francisco, CA, USA
June 2008 Bachelor of Arts: Business Administration- Marketing Western Washington University Bellingham, WA, USA
SKILLS Social Media Marketing, Marketing Strategy, Social Media, Digital Marketing, Social Media Measurement, Influencer Marketing, Google Analytics, Facebook, Twitter, Pinterest, Instagram, YouTube, Blogging, Community Management, SEO, Customer Service, Teamwork, Microsoft Office, Time Management, SEM, Microsoft Excel, Marketing, CRM, HTML, Multi-tasking, Problem Solving, Start-ups, Market Research, Strategy, Competitive Analysis, Blog Marketing, Excel, Attention to Detail, Outgoing, Organization, Online Marketing, Link Building, Group Work, A/B testing, PowerPoint, Social Influence, Spelling and Grammar, Analytics, Social Analytics, Event Planning
ACCOMPLISHMENTS Graduation with Distinction from Hult - Cumulative GPA: 3.7 Hult Dean's List: December 2011, June 2012, August 2012 Winning Team Member of Hult Life In Marketing Competition February 2012 Winning Team Member of Hult Action Project for Rangeworks Co. June 2012