Fw:BillingIssue

3messages
"Supsak,ChristopheJ(Services)"<Christophe.Supsak@xerox.com>
ReplyTo:
To:"chrisup368@gmail.com"<chrisup368@gmail.com>
Cc:

From:Supsak,ChristopheJ(Services)
Sent:Thursday,September19,201310:27AM
To:'HonychurchE@sacredheart.edu'<HonychurchE@sacredheart.edu>
Subject:Re:BillingIssue

HiElaine,
Thankyouforhearingmyappeal.
OneofthetwoemailaccountsusedduringthecoursewasmySHUaccount.It'scurrentlyclosed
sinceI'mnotanactivestudentatthistime.I'mintheprocessoftryingtoobtaintheemailmessages
asIbelievethemessagesmaybeusefulformyappeal.
Oneofmyconcernsregardingtheappealisthatanydocumentationavailablemaynotproperly
explainthereasonsformyappeal.Ibelievethatthestructureofthiscoursemakesitsomethingofa
uniquesituationcomparedtothatofatypicalclassroomstructuredcourse.AgainIwouldliketo
restatethataftera10yearabsencefromSHU,therewasnoadvisementfromthefacultyasto
whetherornotIshouldattemptacoursethatreliesonthecumulativeknowledgefromastudent's
previouscourses.Again,inmycasemycumulativeknowledgeisfrom10yearsearlierandinmany
casesfromoutdatedComputerSciencecourses.Iattemptedtodotheprojectforsometime(ina
yearlongcourse),buteventuallyrealizedIcouldnotcompletethisproject,andnotforlackoftrying.
Ittooklongertoconsiderwithdrawingthanatypicalcourseduetothenatureoftheworkinvolved.
MybasiccontentionisIwasallowedtoregisterforacourseIshouldn'thavebeenallowedto
registerfor,andinhindsightIshouldhaverealizedIwasacademicallynotpreparedfor.Ibelieveit
washandledpoorlybybothparties,andifthat'sthecaseIhavemoreofafinancialhardshipinthe
amountof$2100thanSHU.ThatiswhyIbelievetheappealshouldruleinmyfavor.
Thanksforyourtime.
Chris
Also,todaythecollectionagencywillagainbegintocallme,andIdon'tknowifthey'llaccepta
pleasewaitI'minanappealprocessfromSHUexplanation,consideringtheaggressivenatureof
collectionagencies.

From:Honychurch,ElaineL.[mailto:HonychurchE@sacredheart.edu]
Sent:Monday,September16,201309:11AM
To:Supsak,ChristopheJ(Services)
Subject:RE:BillingIssue

GoodDayChris,
Iaminreceiptofyourappeal.
Pleaseprovideanyandallinformationtosupportyourinabilitytowithdrawfromtheclassin
atimelymanner.
Regards,

ElaineHonychurch
FinancialServicesSupervisor
SacredHeartUniversity
203.396.8074
fax203.365.7536
Galatians6:78:"forwhatsoeveramansoweth,thatshallhealsoreap".

From:Supsak,ChristopheJ(Services)[mailto:Christophe.Supsak@xerox.com]
Sent:Sunday,September15,20139:24PM
To:Tursi,LisaMarieMossa,EileenPerrelli,BetsyH.Escobar,CatherineHonychurch,ElaineL.
Cc:CSupsak(chrisup368@gmail.com)
Subject:BillingIssue

Towhomitmayconcern,
Ireceivedaphonecallthispastweekendfromacollectionagency.IwastoldIoweSHU
approximately$2100foraclassItookbackinthefallof2011.TheclasswasCS318,the
SeniorProjectcourse.Ineedthiscourseandoneothertograduate.CS318wastheonly
oneavailablesoIregisteredforit.
Iwasverysurprisedtogetacallfromacollectionagency,consideringIneverreceiveda
billinthefirstplace.Thecollectionagencycheckedmyaddressanditturnsoutthe
addresswasmypreviousone.ThisisoddsinceIdogetsolicitationsfromSHUaddressed
correctly.IdontthinkitsrightformetohavemycreditnegativelyaffectedwhenInever
receivedaninvoiceinthefirstplace.Ihaveacollectionagencycallingmeeveryday.
Idisputethechargesalltogetherforthefollowingreasons.PriortotheSeniorProject
course,IhadnottakenacourseatSHUinover10years.Ididntreallyknowwhatto
expectfromthecourse,IonlyknewIhadtotakeittograduate.WhenIcalledSHUaftera
10yearhiatus,Ireceivedassistancegettingmystatusasastudentupandrunning.WhatI
didntreceivewasanytypeofguidanceofadvisementregardingwhatIwasgettinginto.It
wasknownbytheCSdepartmentthatithadbeenover10yearssinceIhadattended
SHU.TheSeniorProjectreliesonyourcumulativeknowledgeoftheclassesyouvetaken.
UnfortunatelyinmycasethoseComputerSciencecourseswerefrom10yearsprior,and
likelyoutdated.Iwassetupforfailure.PerhapsitcouldhavebeensuggestedthatItake
somerefreshercoursesfirst?
Asforthecourseitself,youattend3classesandthenworkontheprojectoutsideofthe
class.FirstImustsayIthinkDr.Grodzinskyisagreatprofessor.However,duringthe
courseIexpressedtoDr.GrodzinskyonmultipleoccasionsthatIwasveryworriedthatI
wasinovermyheadanddidntthinkIcouldhandletheproject.Shesaidtostickwithit,or
insomecasesdidntevenrespondtomyconcerns.Ineededtoknowacurrentcomputer
programminglanguagetocompletetheproject.IexplainedtoDr.GrodzinsythatIhadnot
workedintheindustryforthepast10years,wasacademicallybehindwhereIshouldhave
beenanddidntknowaprogramminglanguageto[i]use.ItwassuggestedIlearna
programminglanguagesothatIcoulddotheproject.WhenIwasIsupposedtolearna
programminglanguageinadditiontothehugeproject,allthewhileworkingfulltime?After
someexchangingofemails,IdidnothearfromDr.Grodzinsyagain.Iwouldexpecta
professortoatleastcheckuponastudent.
ForthesereasonsIdontbelieveIshouldbeheldaccountableforthesecharges.
Sincerely,
ChrisSupsak
Studentid:81371

"Supsak,ChristopheJ(Services)"<Christophe.Supsak@xerox.com>
ReplyTo:
To:"chrisup368@gmail.com"<chrisup368@gmail.com>
Cc:

From:Supsak,ChristopheJ(Services)
Sent:Thursday,September19,201301:09PM
To:'HonychurchE@sacredheart.edu'<HonychurchE@sacredheart.edu>
Subject:Re:BillingIssue

Inhindsightitwasafoolishassumptiononmypart,buttheprofessorstoppedcontactingmeand
thenmySHUemailaccountwasclosed.Iactuallythoughtthismeanttheprofessormusthave
agreedwithmethatIwasinovermyheadandwrotetheclassoff.Ineverreceivedabillsothatled
metobelieveitwasconsideredamistakebyall.TurnsoutSHUhadmyoldaddress.Iguessthat's
whyIneverreceivedabill?Ineverheardanythingaboutituntilcollectioncalled.Theyhadmy
phonenumber.Idon'tknowwhytheyfoundmebutnotSHU.Mycorrectaddressshouldhavebeen
onmyregistrationform,right?Honestly,Idon'tevenrememberfillingoutanypaperwork.
Doappealsevergetsettled,ie.,payhalf,etc?

From:Honychurch,ElaineL.[mailto:HonychurchE@sacredheart.edu]
Sent:Thursday,September19,201310:42AM
To:Supsak,ChristopheJ(Services)
Subject:RE:BillingIssue

GoodDayChris,
Idonotmakethedecisionsonappeals,justgatherthedataandreporttheresultstothe
students.
AsIstated,pleaseprovideanythingthatwillsupportwhatyouareclaimingandsupport
whyyoudidnotwithdrawinatimelymanner.
IdonotknowthestructureofprerequisitesintheComputerScienceDegree,howeveritis
surprisingthattheRegistrationModulewould
haveregisteredyouforaclassforwhichtheprerequisiteswerenotfulfilled?
Also,whydidyounotcontacttheUniversityinthe24monthsthathaveexpiredsinceyour
Registration?.
Regards,

ElaineHonychurch
FinancialServicesSupervisor
SacredHeartUniversity
203.396.8074
fax203.365.7536

From:Supsak,ChristopheJ(Services)[mailto:Christophe.Supsak@xerox.com]
Sent:Thursday,September19,201310:27AM
To:Honychurch,ElaineL.
Subject:Re:BillingIssue

HiElaine,
Thankyouforhearingmyappeal.
OneofthetwoemailaccountsusedduringthecoursewasmySHUaccount.It'scurrently
closedsinceI'mnotanactivestudentatthistime.I'mintheprocessoftryingtoobtainthe
emailmessagesasIbelievethemessagesmaybeusefulformyappeal.
Oneofmyconcernsregardingtheappealisthatanydocumentationavailablemaynot
properlyexplainthereasonsformyappeal.Ibelievethatthestructureofthiscoursemakes
itsomethingofauniquesituationcomparedtothatofatypicalclassroomstructured
course.AgainIwouldliketorestatethataftera10yearabsencefromSHU,therewasno
advisementfromthefacultyastowhetherornotIshouldattemptacoursethatreliesonthe
cumulativeknowledgefromastudent'spreviouscourses.Again,inmycasemycumulative
knowledgeisfrom10yearsearlierandinmanycasesfromoutdatedComputerScience
courses.Iattemptedtodotheprojectforsometime(inayearlongcourse),buteventually
realizedIcouldnotcompletethisproject,andnotforlackoftrying.Ittooklongerto
considerwithdrawingthanatypicalcourseduetothenatureoftheworkinvolved.
MybasiccontentionisIwasallowedtoregisterforacourseIshouldn'thavebeenallowed
toregisterfor,andinhindsightIshouldhaverealizedIwasacademicallynotpreparedfor.I
believeitwashandledpoorlybybothparties,andifthat'sthecaseIhavemoreofa
financialhardshipintheamountof$2100thanSHU.ThatiswhyIbelievetheappeal
shouldruleinmyfavor.
Thanksforyourtime.
Chris
Also,todaythecollectionagencywillagainbegintocallme,andIdon'tknowifthey'll
acceptapleasewaitI'minanappealprocessfromSHUexplanation,consideringthe
aggressivenatureofcollectionagencies.

From:Honychurch,ElaineL.[mailto:HonychurchE@sacredheart.edu]
Sent:Monday,September16,201309:11AM
To:Supsak,ChristopheJ(Services)
Subject:RE:BillingIssue

GoodDayChris,
Iaminreceiptofyourappeal.
Pleaseprovideanyandallinformationtosupportyourinabilitytowithdrawfromtheclassin
atimelymanner.
Regards,

ElaineHonychurch
FinancialServicesSupervisor
SacredHeartUniversity
203.396.8074
fax203.365.7536
Galatians6:78:"forwhatsoeveramansoweth,thatshallhealsoreap".

From:Supsak,ChristopheJ(Services)[mailto:Christophe.Supsak@xerox.com]
Sent:Sunday,September15,20139:24PM
To:Tursi,LisaMarieMossa,EileenPerrelli,BetsyH.Escobar,CatherineHonychurch,ElaineL.
Cc:CSupsak(chrisup368@gmail.com)
Subject:BillingIssue

Towhomitmayconcern,
Ireceivedaphonecallthispastweekendfromacollectionagency.IwastoldIoweSHU
approximately$2100foraclassItookbackinthefallof2011.TheclasswasCS318,the
SeniorProjectcourse.Ineedthiscourseandoneothertograduate.CS318wastheonly
oneavailablesoIregisteredforit.
Iwasverysurprisedtogetacallfromacollectionagency,consideringIneverreceiveda
billinthefirstplace.Thecollectionagencycheckedmyaddressanditturnsoutthe
addresswasmypreviousone.ThisisoddsinceIdogetsolicitationsfromSHUaddressed
correctly.IdontthinkitsrightformetohavemycreditnegativelyaffectedwhenInever
receivedaninvoiceinthefirstplace.Ihaveacollectionagencycallingmeeveryday.
Idisputethechargesalltogetherforthefollowingreasons.PriortotheSeniorProject
course,IhadnottakenacourseatSHUinover10years.Ididntreallyknowwhatto
expectfromthecourse,IonlyknewIhadtotakeittograduate.WhenIcalledSHUaftera
10yearhiatus,Ireceivedassistancegettingmystatusasastudentupandrunning.WhatI
didntreceivewasanytypeofguidanceofadvisementregardingwhatIwasgettinginto.It
wasknownbytheCSdepartmentthatithadbeenover10yearssinceIhadattended
SHU.TheSeniorProjectreliesonyourcumulativeknowledgeoftheclassesyouvetaken.
UnfortunatelyinmycasethoseComputerSciencecourseswerefrom10yearsprior,and
likelyoutdated.Iwassetupforfailure.PerhapsitcouldhavebeensuggestedthatItake
somerefreshercoursesfirst?
Asforthecourseitself,youattend3classesandthenworkontheprojectoutsideofthe
class.FirstImustsayIthinkDr.Grodzinskyisagreatprofessor.However,duringthe
courseIexpressedtoDr.GrodzinskyonmultipleoccasionsthatIwasveryworriedthatI
wasinovermyheadanddidntthinkIcouldhandletheproject.Shesaidtostickwithit,or
insomecasesdidntevenrespondtomyconcerns.Ineededtoknowacurrentcomputer
programminglanguagetocompletetheproject.IexplainedtoDr.GrodzinsythatIhadnot
workedintheindustryforthepast10years,wasacademicallybehindwhereIshouldhave
beenanddidntknowaprogramminglanguageto[i]use.ItwassuggestedIlearna
programminglanguagesothatIcoulddotheproject.WhenIwasIsupposedtolearna
programminglanguageinadditiontothehugeproject,allthewhileworkingfulltime?After
someexchangingofemails,IdidnothearfromDr.Grodzinsyagain.Iwouldexpecta
professortoatleastcheckuponastudent.
ForthesereasonsIdontbelieveIshouldbeheldaccountableforthesecharges.
Sincerely,
ChrisSupsak
Studentid:81371

"Supsak,ChristopheJ(Services)"<Christophe.Supsak@xerox.com>
ReplyTo:
To:"chrisup368@gmail.com"<chrisup368@gmail.com>
Cc:

From:Supsak,ChristopheJ(Services)
Sent:Sunday,September15,201309:23PM
To:tursil@sacredheart.edu<tursil@sacredheart.edu>mossae@sacredheart.edu
<mossae@sacredheart.edu>perrellib@sacredheart.edu<perrellib@sacredheart.edu>
escobarc@sacredheart.edu<escobarc@sacredheart.edu>honychurche@sacredheart.edu
<honychurche@sacredheart.edu>
Cc:CSupsak(chrisup368@gmail.com)<chrisup368@gmail.com>
Subject:BillingIssue

Towhomitmayconcern,
Ireceivedaphonecallthispastweekendfromacollectionagency.IwastoldIoweSHU
approximately$2100foraclassItookbackinthefallof2011.TheclasswasCS318,the
SeniorProjectcourse.Ineedthiscourseandoneothertograduate.CS318wastheonly
oneavailablesoIregisteredforit.
Iwasverysurprisedtogetacallfromacollectionagency,consideringIneverreceiveda
billinthefirstplace.Thecollectionagencycheckedmyaddressanditturnsoutthe
addresswasmypreviousone.ThisisoddsinceIdogetsolicitationsfromSHUaddressed
correctly.IdontthinkitsrightformetohavemycreditnegativelyaffectedwhenInever
receivedaninvoiceinthefirstplace.Ihaveacollectionagencycallingmeeveryday.
Idisputethechargesalltogetherforthefollowingreasons.PriortotheSeniorProject
course,IhadnottakenacourseatSHUinover10years.Ididntreallyknowwhatto
expectfromthecourse,IonlyknewIhadtotakeittograduate.WhenIcalledSHUaftera
10yearhiatus,Ireceivedassistancegettingmystatusasastudentupandrunning.WhatI
didntreceivewasanytypeofguidanceofadvisementregardingwhatIwasgettinginto.It
wasknownbytheCSdepartmentthatithadbeenover10yearssinceIhadattended
SHU.TheSeniorProjectreliesonyourcumulativeknowledgeoftheclassesyouvetaken.
UnfortunatelyinmycasethoseComputerSciencecourseswerefrom10yearsprior,and
likelyoutdated.Iwassetupforfailure.PerhapsitcouldhavebeensuggestedthatItake
somerefreshercoursesfirst?
Asforthecourseitself,youattend3classesandthenworkontheprojectoutsideofthe
class.FirstImustsayIthinkDr.Grodzinskyisagreatprofessor.However,duringthe
courseIexpressedtoDr.GrodzinskyonmultipleoccasionsthatIwasveryworriedthatI
wasinovermyheadanddidntthinkIcouldhandletheproject.Shesaidtostickwithit,or
insomecasesdidntevenrespondtomyconcerns.Ineededtoknowacurrentcomputer
programminglanguagetocompletetheproject.IexplainedtoDr.GrodzinsythatIhadnot
workedintheindustryforthepast10years,wasacademicallybehindwhereIshouldhave
beenanddidntknowaprogramminglanguageto[i]use.ItwassuggestedIlearna
programminglanguagesothatIcoulddotheproject.WhenIwasIsupposedtolearna
programminglanguageinadditiontothehugeproject,allthewhileworkingfulltime?After
someexchangingofemails,IdidnothearfromDr.Grodzinsyagain.Iwouldexpecta
professortoatleastcheckuponastudent.
ForthesereasonsIdontbelieveIshouldbeheldaccountableforthesecharges.
Sincerely,
ChrisSupsak
Studentid:81371