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Sha Slater, B.S, M.Ed.

Atlanta, GA
(404) 955-2245
lslater2@mywestga.edu
Instructional Designer | Corporate Trainer | Curriculum Specialist
Professional Objective:
My professional objective is to deliver content and/or develop courses and instructional programs working closely
with subject matter experts that translate their knowledge into effective teaching presentations. Special interest in
distance and adult education or consulting for development or support transitioning to an e-learning platform.
Education:
Masters of Education, Instructional Technology
Bachelors of Science, Visual Communications

University of West GA | Carrolton, GA


Alta College | Atlanta, GA

2014
2011

Qualifications:
6+ years experience in corporate instructional training, design, and curriculum development
6+ years in research and service solutions with emphasis in service and operation management
Exceptional written and oral communication skills with ability to deliver content effectively
Proven competency working independently or collectively as part of design/training team
Strong ability to creatively solve problems with initiative to exceed departmental goals
Knowledgeable in Sharable Content Object Reference Models (SCORM guidelines and ISTE standards.
Competencies:
Simulation (Captivate)
Presentation (Keynote, PowerPoint)
Authoring Programs (Lectora, Articulate)
Animation Programs (Flash, After Effects)

Collaboration (Web 2.0, & LMS)


Digital Editing (iMovie, Final Cut)
Office Suite (Word, PowerPoint, Excel, Access)
Graphic Programs (Photoshop, Illustrator, InDesign)

Relevant Experience:
Operations Manager & Curriculum Training S.M.E (Subject Matter Expert)
WorldPay
Atlanta, GA
Oct 2011 - Apr 2013
Oversaw day to day operations for customer service and key account specialists while working continuously with
training department to implement online learning platform for telecommuters. Configured and designed What is
Customer Service e-Learning Module for ongoing development and training.
Instructional Designer & Trainer (Operations)
Numerex Inc
Marietta, GA
Apr 2007 - July 2009
Coordinated training modules for product development, support, and technical support teams. Used open source
course management systems to integrate product knowledge with an open access e-Learning platform. Aided in
Customer contact systems using Microsoft Access. Delivered content of developed training modules to on site staff.
Corporate Trainer (final position)
SunTrust Bank
Marietta, GA
Jan 2004 Mar 2007
Responsible for administering training presentations to aid in development of new employees. Contributed to
quality assurance while assisting students in developing good work habits and ensuring product and operation
knowledge. Additionally delivered leadership development training for employees that excelled in performance.
Project Manager (final position)
Nextel Communications/ Teletech
Duluth, GA
June 1998 Nov 2003
Identified, troubleshot, and resolved network issues for cellular provider. Held many positions during tenure with
company in service and training capacity. Performed outage diagnostics and direct support for new product
development. Aided in launch of Blackberry and SMS interface applications. Dominant knowledge obtained in GPS,
CITRIX, AVAYA, and VPN applications.
Transcripts & References supplied during interview. Any gap in employment indicates time taken to pursue education.

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