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Ihave spent two nights trying to understand the machinations of your proposed bill but as a senior isabel cinco) Tey 23 July 2013 21:03 Bus Bill For the attention of Mr. Iain Gray - New Transport Bill with limited computer experience and knowledged have strugeled. 1am a75 year old widow and experienced great difficulty going from Cambuslang to beyond Wishaw Cross to visit a friend ina care home. | made a regular trip to visit him every four weeks. | could not get a bus to go beyond Hamilton Bus Station. I had to get off one no. 267 bus and get on another no. 267 bus going from Hamilton to Wishaw. This bus was then altered to a no. 266 but the inspector | spoke to did not consider advising me of this. To get to my destination | had to get off at Motherwell Civic Centre and get a private company bus to go beyond Wishaw Cross. This meant that in Winter | had to take three buses to visit my friend and the same inconvenience coming home. When | made official enquiries my MSP, Mir. James Kelly, was able to glean from the bus company that no bus would go beyond Hamilton Bus Station from Glasgow “as it was impossible for drivers to keep to their timetable.” The first journey | made after this new arrangement I counted seven no. 267 buses coming from Glasgow in a fifteen minute period before a bus going from Hamilton to the Motherwell/Wishaw direction appeared. if the Journey from Glasgow to Shotts was too long for personn surely it is not rocket science to arrange for a change of driver at Hamilton Bus Station to give the public the service they require. It occurred to me the service was not being operated for the benefit of passengers but at the whims of the bus company. This was my experience on one service but my fellow passengers were of a similar mind in their complaints. How were students incommoded trying to travel to Motherwell College from South Lanarkshire? | have friends in Cambuslang who live in periphery of Cambuslang and Rutherglen and they seem to have a constant battle to retain a bus serving their requirements. A bus service is essential for shops, post offices, etc. The bus company seem to look for profitability and not satisfaction of passengers. Surely this matter should be regulated in their favour. | regret | am not educated enough to put my points over in a better manner but | thought ! should let you know who bus services affect me. Mrs. \sabel Crine2/, Siete aaa.

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