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ELEVENTH EDITION
GARY DESSLER
Chapter 7
Interviewing Candidates
2008 Prentice Hall, Inc.
All rights reserved.
72
Interview
Structure
Interview
Content
Interview
Administration
73
Types of Interviews
Selection Interview
Types of
Interviews
Appraisal Interview
Exit Interview
74
Interview Formats
Interview
Formats
Unstructured
or
Nondirective
Interview
Structured
or
Directive
Interview
75
Interview Content
Types of
Questions
Situational
Interview
Behavioral
Interview
Job-Related
Interview
Stress
Interview
76
Web-Assisted
Interviews
Computerized
Interviews
Ways in Which
Interviews Can
Be Conducted
Panel
Interview
Mass
Interview
77
Nonverbal Behavior
and Impression
Management
First Impressions
(Snap Judgments)
Interviewers
Misunderstanding
of the Job
Factors
Affecting
Interviews
Candidate-Order
(Contrast) Error and
Pressure to Hire
Applicants Personal
Characteristics
Interviewer
Behavior
78
Establish Rapport
Ask Questions
79
KEY TERMS
unstructured or nondirective interview
structured or directive interview
situational interview
behavioral interview
job-related interview
stress interview
unstructured sequential interview
structured sequential interview
panel interview
mass interview
candidate-order error
710