CONFIDENTIAL = AMIDEC 2013/ADS503 UNIVERSITI TEKNOLOGI! MARA FINAL EXAMINATION COURSE : KNOWLEDGE MANAGEMENT COURSE CODE : ADS503 EXAMINATION : DECEMBER 2013 TIME : 3 HOURS INSTRUCTIONS TO CANDIDATES 1 This question paper consists of two (2) parts: PART A (5 Questions) PART B (5 Questions) 2 ‘Answer ALL questions from PART A and any THREE (3) questions from PART B. Answers to each question must be written in the Answer Booklet. Start each answer on a new page. 3 Do not bring any material into the examination room unless permission is given by the invigilator. 4 Please check to make sure that this examination pack consists of i) the Question Paper ii) an Answer Booklet — provided by the Faculty DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO This examination paper consists of 3 printed pages (© Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 2 AMIDEC 2013/ADS503 PART A QUESTION 1 Briefly explain TWO (2) of the knowledge management process. (5 marks) QUESTION 2 Explain any TWO (2) characteristics of K-worker in the organization. (6 marks) QUESTION 3 Explain any TWO (2) advantages of Knowledge Management in administration, (6 marks) QUESTION 4 Explain TWO (2) levels of knowledge in the development of human capital. (5 marks) QUESTION 5 Define the “learning organization”. ( marks) (© Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 3 ‘AMIDEC 2013/ADS503 PARTB QUESTION 1 The transition from production base economy to K-economy has given positive impacts towards the country economic growth. Explain how this transition brings rapid development in the services and goods of the particular country. (25 marks) QUESTION 2 K.Worker is important for any organization survival to enhance the organization productivity. Discuss. (25 marks) QUESTION 3 Define and explain knowledge sharing tools that benefited the positive growth and development of any organization which embraced the knowledge management concept. (25 marks) QUESTION 4 Discuss the notion of the structural capital to develop the organization productivity and quality. (25 marks) QUESTION 5 Organization culture is important than technology to the knowledge management practice in the organization. Explain how this culture ensures the successfulness of knowledge management practiced in the organization. (25 marks) END OF QUESTION PAPER (© Hak Cipta Universiti Teknolog! MARA CONFIDENTIAL