CHRIS HOLTMAN

529 West 5th Street, Maryville, MO 64468 (660) 254-3236 Cardinals_fan12@hotmail.com

PROFILE

High situational flexibility from experience in rapidly changing work environments.

Practiced in effective time management for both individuals and teams.
Familiar with mediation within and among groups to achieve compromise.
Very comfortable working in all levels of an organization.
Excel at communicating with employees and employers to ensure needs of both the company and
individuals are met.

EDUCATION
Bachelor of Science, Double Major in Industrial/Organizational Psychology and Spanish
May 2016
Northwest Missouri State UniversityMaryville, MO
Overall GPA 3.88/4.0
Computer Skills: Microsoft (Word, Excel, PowerPoint), Dreamweaver basics
Work 25 hours a week while maintaining Presidential Honor Roll status (4.0 semester GPA,
6 semesters) and participating in community volunteer programs

PROFESSIONAL EXPERIENCE
Sales Associate | Sears Hometown Store | Maryville, MO

Promote excellent customer service to over 350 occasional or frequent customers at appliance
and tool store by paying attention to each customers needs and knowledgeably matching them with
products that best fit their situation.
Knowledgeable on the aspects of each customer service job, including cashier, sales, and store
maintenance.
Reorganize store assets and back stock inventory to create space and an easy system to find items.
Perform merchandising and display of promotional materials inside the store.
Enhancing the aptitude to recognize customers needs through observation and discovery questions.

Secretary and Social Chair | Music Honor Fraternity | Maryville, MO

8/2013-Present

Guide and lead young Boy Scouts to develop leadership skills and pursue special areas of interest.
Co-manage schedule for campouts once a month and organize schedule for week-long summer camp
for 8 individual scouts.
Attend training regularly to enhance and continue developing leadership skills.
Earned Eagle Scout designation in 2008.

Lifeguard/Swim Team Coach | Maryville Aquatic Center | Maryville, MO

5/2014-Present

Manage 30 volunteers and coordinate the main office at the annual Jazzfest contest at NWMSU.
Plan and coordinate fraternity and social events and communicate with other organizations.
Record detailed minutes for business meetings every other week.

Assistant Scoutmaster | Boy Scouts of America Troop 74 | Maryville, MO

8/2013-Present

5/2009-9/2014

Trained to handle high-pressure situations and maintain extensive pool related medical knowledge.
Effective training and teaching skills proven through collective improvement of race times for the 9-10
age group from the beginning to the end of each season.
Planned daily workouts and monitored 35+ swimmers, giving positive constructive criticism where
needed.
Acted as an upward communication pathway for lifeguard staff to voice concerns to management.
Gained experience providing constructive feedback in a tactful manner when communicating cuts each
season and facilitated long-term learning and enthusiasm by coaching positive outlooks and motivating
hard work.