INTERNATIONAL PRODUCTS DHL EXPRESS 9:00 Page 10 DHL EXPRESS WORLDWIDE Page 14-16 (Our premium delivery service by 9:00 hrs on the next possible business day is offered to the majority of business centers in Europe, Middle East, Africa and Asia, It features proactive notification of delivery and a full money-back. _guarantee” for even more peace of mind, We offer this premium service for document and non-dacument shipments. DHL EXPRESS 10:30 ge 11 ‘With DEL EXPRESS 10:30, you can rely on prioritized handling to ensure your shipments are delivered on the next possible business day by 10:30, guaranteed. And with, the same convenient collection and standard cut-off times asall of our products, you have more time to prepare your shipments. DHL EXPRESS 12:00 ‘When it really has to be there by noon the next possible business day, our DHL EXPRESS 12:00 delivery service is available to all major business centers in Europe, USA, ‘Middle East, Africa, Eastern Europe and Asia Pacific with 4 full money-back guarantee". We offer this service for document and non-document shipments. DHL EXPRESS ENVELOPE Page 13, Our standard end of day delivery of documents to anywhere in the world, Simply fil the DHL branded EXPRESS ENVELOPE with non-dutiable contents up to ‘of 250gr and hand the envelope to your courier, ‘ast, reliable and easy to use. [deal for sending your lightweight Bills of Lading, contracts, guarantees and confidential documents bh ees eran Conan ap ‘Our popular pre 18:00 hrs delivery service is available when youre sending document or non-document items anywhere around the world, Reliably fast to more global destinations across a single integrated network than any other express delivery company. DHL IMPORT EXPRESS WORLDWIDE Ifyou regularly import spare parts, samples, fini or other items, DHL IMPORT EXPRESS WORLDWIDE is the solution for you. Our Import Express service involves {he collection of your inbound document or non-document shipments from virtually anywhere in the world, We then send your shipment through the DHL Express network and deliver it to your specification.DOMESTIC PRODUCTS DHL DOMESTIC SAME DAY Page 20 OTHER PRODUCTS DHL EASY SHOP Some shipments are just so time-critical that they cait wait ‘until tomorrow. When its crisis, emergency or a final deadline, you know that timing is everything. This service offers collection of your shipment by noon and delivery by the late evening the very same day. So when it simply _must be across the country before tomorrow, DHL Express will deliver. DHL DOMESTIC EXPRESS 18:00 ge 21 ‘Our popular pre 18:00 hrs service offers reliable and cost-effective door-to-door delivery on the next possible business day for your important documents and parcels to virtually any address within Kenya, Ifyou often shop online but sometimes have dificulty shipping goods from US-based internet retailers, DHL Express offers you both a remote mailing address and an ‘online payment method to solve your problems, All the items you buy wll be safely delivered to your mailing address in the origin country and from there transported internationally to the DHL SERVICE POINT outlet that you nominate closest to home.Rate and Transit Guide 2011 | 4 EXPORT SERVICES HOW IT WORKS. service Courier pickup and We veiaale deny penn te son a cosa cece co hey action za 1. Decide which service best suits your needs Please refer to page 2 for international services and page 3 for domestic services. 2. Weigh your shipment Volumetric measurement information is available on page 23. 3. Calculate the rate for your shipment: ‘SAME DAY DELIVERIES ‘TIME DEFINITE DELIVERIES For domestic services For export services ‘Check the destination ciesavalable for DHL «Check the destination countries availble for DOMESTIC SAME DAY on page 20 ‘the selected service onthe pages 10-16 + Refer othe destination country on pages 8 ‘westablsh the ating zone + Using the zone from pages 8-9, identify the rate forthe weight ofyour export shipment nthe pages 10-15 For Import services ‘Refer othe origin county on pages 8.90 establish the rating zone for DMLIMPORT EXPRESS WORLOWIDE 1 Using te zone from pages 9, ident the rate for the weight of your impor shipment on pages 18-19 For domestic services ' Check the detnation cities avaliable forthe sslecred service on page 20 + oh pat oe and Condon piInsurance ‘We recommend our comprehensive Shippers Interest, Insurance for your valuable or personal shipments, in the unlikely event of physical damage or loss. An insurance premium of 1.5% of the value ofthe content can provide ‘even greater peace of mind. Packaging “To ensure further protection of your shipment during its ‘transit, we recommend taking advantage of our packaging, ‘options that are available in many different shapes and sizes. Contact your local DHL Express offce for details ‘on options and availability. A DHL Express courier will liver the packaging to make preparing your shipment Non-Standard Pickup If your business operates beyond Monday to Friday, we can arrange for a courier to pick up shipments from the address ‘of your choice on Saturdays of outside of normal business hours, This convenient service is available to all customers. Saturday Delivery We offer a domestic and international Saturday delivery service to key cities, Please provide the destination postcode to the Customer Service Advisor and welll take care of the rest. * bot pres ters an Condos pi ation Delivery Noti ‘When you need documented proof that your shipment has been delivered, DHL Express can provide a copy of the receiver’ signature or delivery confirmation on DHL Express letterhead and either fax or email it to you, whichever is ‘more convenient. Remote Area Service Ifyou need to send a parcel or document toa remote location within Kenya or anywhere else in the world, DIL Express will deliver for you Shipment Preparation ‘Convenient, fat and reliable service for seasonal or irregular shipments that require extra resources for their preparation. DHL manages the process of waybill preparation, content| selection, labeling and packaging at its own premises, then sends the parcels tothe designated domestic or international business addresses. Duties & Taxes Paid ‘To make exporting your shipment even easier, DHL Express can arrange forthe shipper ora third party to be billed for any Excise or Customs Duties and Taxes rather than the usual process of billing the recipient of the shipment. Please contact your local DHL Express office for more details.DHL eSolutions DHL Express offers a choice of electronic solutions to suit even the most demanding requirements. We invest continually in our market-leading technologies to make it easier for you to send your shipments around the world, ‘And leaving you with more time to focus on your business. DHL Web Site Our web site at wwwedhl.coxke is your comprehensive guide to DHL Express’ products and services, You can access information on transport news, service updates or contact information. To make doing business with us even easier, the site features interactive tools such as online booking, tracking, and a volumetric weight calculator, among others. DHL eMailShip Save time and get rid of paperwork by preparing your shipment documents and booking online. just complete ‘our PDF or Excel form on your PC and send it to us via ‘email, [deal for cash shippers or customers internet access, Its unique to DHL Express and another ‘way we can help you go greener. out DHL Connect If you ship regularly, this Internet-based shipping software is for you. An easy online tutorial serves as your guide to the shipment processing capabilities offered by DHL. ‘Connect. These include online shipment preparation, booking, tracking, address and shipment data storing DHL EasyShip DHL EasyShip is the Windows-based shipment management tool designed for DHL Express account, customers with daily shipping volumes. It provides quick and powerful control of your daily shipment process. DHL Import Express Online (Our web-based service to simplify the importing process for both you and the shipper who sends to you. This ree service is available 365 days a year to Import Express account holders. DHL Online Tracking Log on to our web site at www.dhl.co.ke to track your shipments. Enter the waybill number(s) to receive status updates throughout the shipping process. Up to ten waybill numbers can be tracked at any one time, DHL Toolbar ‘The DHL Express Toolbar is a convenient and direct link from your Internet Explorer browser to DHL Express’ online tracking service. It adds a permanent functionality to your existing Internet Explorer by installing a menu bar at the top of your browser’ screen. This enables you to access, full delivery updates without having to visit the DHL. Express web site, DHL eTrack Send an e-mail containing up to one hundred waybill numbers to “track@dhl.com” and the status on each shipment will be returned in seconds. Simple, free, and easy to use. DHL Express SMS. Use your mobile phone to track your shipment, Just send the ‘waybill number asa text message to: (+44) 77 20 33 44 55 at the cost ofa local SMS. You can track your shipments even when you are on the move, DHL Express WAP You can use any WAP-enabled GSM network telephone to track your shipment at wap.dhl.com. ‘This wireless offering is supported by DHL Express Internet services such as regular service bulletins.Rate and Transit Guide 2011 | 8 ZONES FOR RATE & TRANSIT TIMES TTS ‘DHL delivers to over 220 countries and territories fast and ontime. Find the latest transit times for ll products to your specific destination con wea dco ke 2 8 I & 2 8 I & 8 730% ee fbb ae coury = o00_200 0 how a 7 Se ea 2 “7 a : 2s i ie a : toe : 7 ‘sens : ifn ae : 7 ne : So tae ‘ 7 fos : a eces $ to om : tie ots : 7 ine : ae 5 7 on i tie i i =e ae : co finan: : fo ms : a eee : 7 oe : cope t 7 one ee i =e ‘arta 3 ao oe oe : to ithe Hi 7 a : ‘se = : 7 7 : toe SS { i? a ; tf fe i ti one : i? mm San : tS & : 7 oe : Th foe S 7 a ‘ ao | oot oa : 1 a : 7 = : to Se : 7 one : So alee $ if = : a i a eee z + Seen : i ue ! — = = H += or : too Ser t 7 at : ao ‘ a on eee se t zo Satie : cS er H 7 oa ee = H $53 a : to ee : 7 en { 53 tna ; a = i ta oe 3 a aaa i toe So : 2 cone cop oe 7 +e Shes H tee iar 2 7 entre : ees H 7 a : ‘a = : 7 on : Co Feber $ 2 Che os Rie ; so or : 1 a : the Soe} a : tie Be : 7 ox a tee ee i tS ee oman Hl 7 Sater + oe ? +3 oie : i =. : i ae ‘ toe tee ‘ered cae 5 eo 3 =i = : Sot tn tkcr $ 7 ae : 2 : +e Cea ae : ro eat 2 ee : i a Hi 13S eee — ‘Zs Tare Te orking Ba) * Tt tines or suoted fr noedocamerstgmen ary bse on ost cade Ok out th atest ar ins on wee ok + Oil erred toon aRate and Transit Guide 2011 | 9 ZONES FOR RATE & TRANSIT TIMES EEE DHL delivers to over 220 counties and territories fast and on-time. Find the latest transit times for all products to your specie desination fon wav. dhl.co.ke : ; et ik pia d ibid pigid 28 2 FB county bop bog E county cmp cea oe 7 om 7 2 igs : i : tes i : ‘i. see : += st A [oe : = is : f. teees : 7 ee eee ee : i a : a : 7 atone : oo : to = : 2 gee fs -S a BI ‘2 : i ee : {He see : $e = : 1 eee ‘e a £ po ea Hp — : oe ; a ae : ie cose : ie oa : i = : 3 se aie rf 1 : a xa : a : 1 a : 1 es es mal : i = : +e ane : A : :e a I ae =o Sa a : = a ee ‘si ; a = : £3 ae SSS ee ee ae $ ros : +a toe : 1 eS : 13 ae : 1 ES : + on : See : +o a : = : += ‘ A te ee : a s : 1: : zs a : os see 1SoMewaana : a eS HS me : 1) po eet e : SE ete ae poets os : a : te ae eee IS : 3 a, eee : go es : a : oe oe ar | ———— : 13 sai ‘ a =e : ‘+4 ae : a Ss : :3 ney PSS Ss es = pS HS ° art fine Working Ba) | Trg tr oe quoted er non-deaurartshomrts anwar bsed on postcode. Checkout He att want tins enone ‘On EiprenfervanaConaton spin1. To send your 6kg parcel using ce dtodurierstinl 900% Tanconio enna Bea xine 0b South: ‘Sor doar rnc ae ean) 2. Check eter thi service able to ‘Sgransonte nx pes mee re kogom South Arc inthe abe on thee p20 pan ih Soumatica Hungary The anwer nye Aussie tothe destinations listed awed Kingdom ae of Ireland 43. Identify the zone number for South Africa on cnet page 89 Rs zone? : Aon Uisemtour renin a sree yg 4 Therntasecton of zone 2and 6g ee vig inthe able Blow stows the at Falmonytc guts nt ty Glen nepubi The Sova 5. Therateroryour shipment RESt2 595 certt neater Germany "Di expres Teme and Contos ap Weight zone Zone zone Zone Zone inks 1 2 3 3 7 ra ase aa nar a “an : 26 on sa ss 5 ra i ca 2 18 as 78 2 59 oon su so 3 on 7 10 vee “006 35 un wo ans nme vie ‘ 7 su 0 ve 8 6 58 wat ans ame “ams 5 sam nue rosie ast 48 Fa i eo} 5 va ns 92 waz vs ts vas as nave nine sro 7 eC 15 re) 0 ‘390 v1 cs 5 na san ‘486 ev ae 5 ee : pan 15s70 ‘a0 aoa 2s 3 “a8 388 ‘ene aves 27 © sien ase +0516 a 2 8 ss ™ ® “a2 Er a ne sae » amma ns ee sath amen ate 9 054 me mm a6 » pet ama ‘tates este eRe exc VAT anda urcharge DA eis emote Aree ere A srchrg or pt up ae even om | SE apolar eo SoBe Sse see alse EE nn eee ee DWLEESS9N0— OLOMRESST200— OLEIRESS LSS ‘woRtpmoe ‘wt.ore1. To send your 6 ka parcel using ress orto dor intenatoral pe 1030s usa DHL EXPRESS 10:30 to USA: Ahr of ocament ad ronient 2. Check whether this service is availabe to shipments c he net posible basins da. USA inthe table on the itt + Upto 20kg piece weght The answer isyes. + vee to the destin lite 3. Identity the zone number for USA on onthis page page &.Itis zone 6. + oat nang 4. The intersection of zone 6 and 6 kg reactvenatiton of deer weight in the table below shows the rate. Fullmoneyckauaranacinth nha 5. The rate for your shipment is KES16,105. nt fate dlery + oi expres Tame anCondtne ap weight Zone inkg 7 as 4 1 sa 1s eon 2 59 2s son as 89 as 61 5 1407 ‘ 16105 6s 7089 > aon ws nas . nae 70 na 105k we ‘alate upto 30 ka spent waht ‘Airater sr stata RaSeate 6 VAT dl Sucharges Leis Ree Aes ere RAS) archer pc pan ee om Serie eapbiy may chong aur the yea eto rcae aes, Cova Cate Seva fr are eat, DLEXPRESS.9:00—_DALEPRESS 0:30 DALERESS 200 —_—DaLBRESS a eae ‘woRtowoe ‘EWMELOPE=» EXPRESS 12: 1. To send your 6 kg parcel using See ae ewssememeraesca| © Diese Stare! wing aa carenicecerereien) | [cece LT et satan, ‘on the next possible business day. Mozambique Zimbabwe hy to Botswana in the table on the left. pro 0k pice wiht Uaedigion Ausra Uhr The answers yes aoateGesatinden Sipe WA tm my TANT Pry handing = | NabetandsTe "pages BS. Itis zone 2 fa enya gnc wll we, sian M4, Trelmeneconof fone 2 ard 6 ttt ey — Gree vreigt nthe ae bet snows thera verse fey Pomp 5, Tevet fo your spans KESTO708 tod in Sot Cope fied Sn te tone Not go vera Gee oh cmon pi ao Hoy weight zm Zove zone wore tone zone zone ing 1 2 2 : : ° 7 os ae Tae oI iss a0 mae ie ve on ve se ea us a 2 6 sm ox owe ras ra 128 0 Fo sss ial eo eo eel > = com om imam oo = 3 98 am 180 sis wa20 vans nz ‘ 0 ta un ne Was m0 as 35 a2 nae 7s er vas 09 5 a rane om uot Blas 9 re 6 san a0 ns a wee 1570 ; om hm ea ef 38 8 A a a ‘se ta as te . ware 065 ‘eta vat M29 ts wae x Tot te vs ia : ae et 1am 1 ‘sm 5 am is vies am war ® ae 1607 a al nam ce) ey al = 6 7 ™ @ 7 % wa asst a a oa 7 a > mum 2m 7 sau a 7578 78 as as xt a 20m mea et +05 ™ 1 a ss a oo a a = zur p= mae ow a DMLEXPRESSG00 —DALEXPRESS120n DML ENPRESS nL CRESS \WoRLDWIDE NELOFEfastlacts xpress orto dor inteatonl dlvery of ight \welght documetshpments bythe er f the nat pose busines doy. Calculating the rate: 1 identity the zone number ofthe estination county in te table on pages 89, 2. On the chart below, look up the weight, International Products | B EXPRESSENVELOPE Example: 1. To send your 250 gr envelope using OHI EXPRESS ENVELOPE to China: 2. Identify the zone number for China fon pages 8. It is zone 7 + Upt0250 gr and match the identified zone to locate 3. The intersection of zone 7 and 250 gr * Global coverage ‘the appropriate rate weight inthe table below shows the rate + Document shipments only For assistance, please see an exampleon The rate for your shipment is KES3,255 + mackaging envelope Incded theright DHL EXPRESS ENVELOPE rates Weight Zone Zone-~—=«sone-«=sZone_== Zone © Zone. == Zone Zone inkg 1 2 3 4 5 6 7 8 0% va ‘Alaa ve ated in KES exe of VAT and al charge. Bia ese rn Ser 4) rg a ick an eon EXPRESSENVELOPE 209 me LL EL, ae tks OLOORSSS LORE DC OL EONS nme awe’ CwattEXPRESSWORLDWIDI 1 Identity the zone numberof the 1. Tosend your 2k sample using Expres doorto or international pre 18:00 hs destination county inthe table on DHL EXPRESS WORLDWIDE to Canada: eer of docanent ard novdecmentshipnews ager ba 2. deny the zone number for Canada ‘on theex pos snes dy. 2. Onthe chart below look up the weight on pages Bei zone 6 + Upto Og en wight ‘that applies to your shipment and 2, The intersection of zone 6 and kg + gobs eneage match the identified zone to locatethe weight inthe abe below sows the rte + Sanda ang appropriate rte 4. The ate for your shipment KES S48 + Opa seis ule pon et For asistance, please see an example on the ight. "Ont expres Trms ae Condens apply Weight Zone-=—=Zone=—= Zone = Zone«= one «= Zone = Zone Zone inky 1 2 3 4 5 6 7 3 os ema aie Sa am 1 2588 saz saw 455684651 som 1s aus aoa 55H Ss Se om 2 meee SST 7a as wp sa sas gm 147587510 a a rc 35ST was z “1.105 4 sms 72% Tana oie toxcotgzan a2 “ss aa yates THOSE tase noms 1828 5 ms asm asta nism tate thas 3H ss a ws nena 88 6 00s, om asa 65 sa tom rams 888 rn 7 sa toast sm m0 azo SOTO 1 9313 nate ssa soot 1528 Ratt . oes mm east esos Teas Toe a ne a eo) 9 osc) 13005 sa esse tus kas 850 as no Ms HTS a en 0 tas aes Ooms 6 15403 veers 928s aase htt RSS HH » ee ee ne ee ec) Does vated RES ens VA end oh surge DHLEXRESS 00 ONLERESS1200 DML EXRESS at ExessWeight Zone-=—= «Zone = ‘Zone one Zone== Zone Zone Zone inkg 1 2 3 4 5 6 7 8 os nwo 88 as are 5a 5350 1 sus ame 998s sm ast ga aan 1s aor ame ats rst see a8 son. a as see 58708, ai ges ae 032 as 51s ose esate sm 1s a8 nse 5 son nash a6 ozs estates as ean nm a7 ta n2@ 330s ‘ moe eo Ce 4s ye ase am at waa namaste 5 a ee Me ses ss a vost sea 14385 ssi00 asa . ona to a8 ‘sat ams tse tae 6s ome us 1s en eT 7 tom east 68 msm ts teak 1 om tans a 88 tee tens trees awe s na es 0 ce en et) ss ssst azo tgah tat noo ims wn 248 . wan wea aa noo 1855 awa os asm gst 326208 ny 19s mam 2800 0 tsa texte 5255 zane ns mous mses ro 195 mies TT Di oe TH " s4oo1t6se0 m0 Ee ee ee ns ve me mass noo 7s 2828, 2 tas) tse aaa soy nas 28 a0 ns ass megs a9 oe ee ee a stesso azt Bene sae 135 541 tee 2485 doses 24a 55h “ ism tm g389 508 nes 1s mers us en mon sate es 8 5 a ee ee) nase 1508 mask sa 155. teen tgp m8 me 2508 e508 6 tess! maz mms ma mss ves vy ose mam 88S ” sn makes 286 nor esha ms vss eos 2a snes 280 snes ‘lable wo 0 2509 shipment weight Dat ees Rene Ac Sere AS suche fk an vey fom Arter ae sted kes ecuive VAT and allsucharges|sudtornmte ascot Cito sree emer rman ‘LEXFRSS 200 OMLENPESS 200 DHLEXPRESS a xRWeight Zone-—=sZone—= Zone = Zone == Zone. © Zone. == Zone Zone inkg 1 2 3 4 5 6 7 8 ® uss ness ats 28 ee ee ee) us mois nese naan ® uw mma ss masta ws ne ne) sua sts seas 2 33652056 ants a Hy ss5 ss ato 105k a 2 a “0 = sie su xo % 23 ees aus ss snow ae Ey aaa 3540) 308 aa s5207 105% 1 a aI = 53 sis or sa o mass ssyib sass ate a ee so Bas nse Sus saa Ce ee ee) 105i 1 2 Ft a sa so 6 os 19 sosis rams rgorsronsa_nirsto sas nga ae +058 mm x 35 ea sa o 8 @ 50 Ce eT) 200 ee 2 20 o4oes 5596s —zansra——zarsto—2e2uns—ya9e sana nL vn a at Sic AS rage pick dln oe CHLERESSE9o — OMLEXPESS2M0 ONL OPRESS Dnt ness TWORDWIDE SNVELOPEIMPORT SERVICES HOW IT WORKS aoa cal your npr Intemational ant ee corres International Products | 17 courier cabece the shipment fom “hesuppir DNL Expres ranges ‘orton dearance of thelnbeund hipment ‘When you set up an Import Express account with DHL Express, you can receive shipments from 220 count An Import Express account offers: ‘One Account Handle all your inbound shipments through a single account number, simplifying tracking and supplier control. ‘one Company ‘Trust the world’ leading air express company to take ‘care of all your import shipments whenever your business needs them, ‘One Phone Call ‘Your suppliers phone our Customer Service Advisors in the usual way and we'll handle the rest, giving you more time for your business. One Network ‘Your shipments travel through DHL Express integrated. delivery network, giving you the confidence in reliability that your business demands. ‘One Price ‘Whatever the origin country of your import shipments, ‘you know the charges before anything is sent, voiding, any later surprises. + ont graeme ad Conair ep around the world and have complete control over the costs and process. Door to door. ‘One Invoice Ifyou have one supplier or multiple suppliers from several countries, all your Import Express shipments will be shown, (on just one single invoice. One Speed ‘The same DHL EXPRESS WORLDWIDE delivery standard is promised for your inbound shipments as with your ‘outbound shipments. Your supplier only needs to have the shipment and relevant paperwork ready for our courier to ‘make a collection. We also offer a DHL IMPORT EXPRESS 12:00 delivery to certain destinations. ‘One More Option Ifyou need to send a parce from Germany to South Africa, bbut arrange and pay for this delivery in Tanzania, DEL Express has a Third! Country Billing option to do this. Itadds more flexibility to your supply chain and more transparency on your costs when sending parcels from a foreign supplier to a branch office in another country. ‘A lvor sats Acs Soc AS ge a kp and ny Homan rte tea. Cot Cantu forma nto.International Products 18 Fest facts Calelating the rate Example: 1. Identity the zone numberof the 1. To import your 9kg samples using Enqres doortedowrintertined inbound ‘origin country in the table on pages 8-8. DHL IMPORT EXPRESS WORLDWIDE deve of doament and nordoemet 2. On the chart below, look up the weight from France te Kenya: shipments by the end ofthe nest posible ‘that applies to your shipment and 2. Identify the zone number for France on basins dy pai by th cero hid party. match the identified zone tolocate the pages8.itiszones. Wow 70k sec wake appropriate rte 3. The intersection of zone Sand a 9kg Poco reac sera Forasistance, please see an example on weight in the table below shows the rate, comic eee aie the night. 4, The rate for your shipment is KE524,028, Third auey Bing option DHL IMPORT EXPRESS WORLDWIDE rates (documents) Weight Zore-=—=«Zone.-=sZone = Zone«= Zone == Zone. = Zone Zone inkg 1 2 3 ‘ 5 6 7 8 8 aia S06 5a san S300 5 1 amas S88 san 58 san 68 08 * Di apres Terms ane Contin apy DHL IMPORT EXPRESS WORLDWIDE rates (non documents) ‘Weight Zone -—=«Zone.-=Zone=—=Zone.«= Zone Zone. ~=— zone Zone inkg 1 2 3 4 5 6 7 8 os sau sss ats oa 7088 nen 1a80 ap 1 son guna? 128 108 om 7900 sox 13 626 7a ss sas 90m nam 2 nos oe gst ses ee as ra 90s yma ss re eT) 3 en nr) a yo tomes as) n03 4 367 to 8 iss ha 4a mom ue wes sa ose? 5aot 2s 5 wos? pes sass vam sam ae 55 nam wa 60s wee a ‘ tugs wats 6351 tama so 7 mys woe 263619785 mame 18 var 98g psa me ‘ nae9 mie se rasta 208 is mist 7m aso mam 8200 . so anges a0 aN mae DHLEWRESS R09 ONLEXPRESS 200 DHL EXPRESS on cxness WoRIDWOE EwVELONWeight. Zone-—=««Zone.~«= Zone == Zone Zone = Zone Zone Zone inkg 1 2 3 4 5 ‘ 7 3 s asa 0 ‘a7 ess aS aT SE ws. sss ang ass ous 28S SOT " wes anaes masse ta ns. toto tose 2th TSS aS IO a tem 713% ayes o tases ST 3880 ns mm names Ta 2 van nm ssn maemo ns. vig yams oes mses “" wos asst SS wa us. rms rym anatase 6 wor 2homs mses ayaa 5 168 ss gms Tes ANT 6 was sgm 360s amas a 6s. wma mgm SID 0 Ee ee es ws Ee ee) ee ee ee) 6 mays memo sam SESS motte ws 24am aH 3 nas mem SERS ws ne NS Ta 2 nor eG 5 mr sss sana awa » vzr ses esas mms santas st 0519 a am 20 7 0 ws wo vs: cy sr esha sagt BAT haste ° yay stom saat Ta RTI SE +058 Ey ne oa se m = 0 0 casos Sams st OBIT 03k a 300 x» ws 5 ss 2 oo 10 sor races RSD eSON tam tmnt 2 707 aes tomato atts Seto m6 0 e907 a awe SIO RSMAS Arable wo to2s0kgsonent weight DHLEXPRESS 90 OMLEERESS 1200 OL EXPRESS exes wort ide SHVELOPpres doortodor cup and domes deny of documents and parcels pre 1800s ery by the end ofthe nor pile bres ‘Upto 50g pee weight ‘rab seros lof Konya Ramote destinations saved Standard baring (Optional series avaiable on request, “+ DL Epes Terms and Contons 20 Weight Zone kg 1 1s ot 3 an ‘ 1409 4s 13st 35 19H 6 1988 ’ ery 290 6 500 erry 2% “106 20 0 14708 i ooMesnic ‘saMeuay ‘iL oowesnc ares 180) Example: 1. To send your 7 kg shipment using DHL DOMESTIC EXPRESS 18:00 from Nairobi to Nakuru 2. Check the weight on the Domestic Express rate table and the corresponding pie. ‘The rate for your shipment is kes 2.279.SAMEDAY ress dor todoo pickup of documents and real before noon end donee dey ‘within same busines ay before (20) rs. Upto 30 kg piece eight Deccted cours United ene aaa Eergereyhandng Fallmanyback guarantee” inthe unl vetot ne debe + DH apron Tome and Conon app Weight Zone 1 “ 328. 1s a7 3 3987 ‘ am as aan s sa 35 360 ‘ am oo a7 7 som as sas os sm w san n sm +10 250 » nen 110g 290 DMLOOMESTIC DAL COwNsTC ‘SAMEDAY XPRESS 1600 Example: 1. To send your 0.5 kg envelope using DAL DOMESTIC SAME DAY from Nairobi 2 Check whether this service is available {rom Naicobi to Mombasa ‘The answer is yes. 3. Check the weight against the price on the rate table. 44 The rate for your 05 kg shipment is. KES 3,262 ‘raable up wo 30g shipmer sight ‘itaer are stated cscs ot VAT anal srchrges ring the yorRate and Transit Guide 2011 2 YOUR GUIDE TO COMPLETING A WAYBILL en x 22 3030 9874 9° @ 9000 0 1 — IMM | vam e 1. ayer account number and insurance specie, the invoice will be sent ‘of your shipment 2, Shippers account number. f you have please leave this eld blank. 3. Shipper's name. Contact person. = & HOW TO FILL OUT A WAYBILL 6. Shippers address. 16. Full description of the contents, Give detalls Please choose the method of 7. Shipper's postal cod 2 full description ofthe items being payment. For transport charges to be 8 Shippers telephone, fax number or shipped. The information provided must paid by the receiver or 3rd party, specty small address. bo accurate Hf there is insufficient space, the payer's account number. this isnot 9. Receivers company name. the Proforma or Commercial Invoice 10 Full delivery adress. ‘must give full detail. The desrintion of ‘automatically to the sender. To insure 11. Receivers postal code. the contents on the waybill should then Your shipment, please specify the value 12, Receivers name. Contact person state “Refer to Invoice” 13. Receiver’ telephone, faxnumberor 17. For non-document shipments only. ‘e-mail address, Enter the decared value of the an account number please enterithere, 14. Shippers authorization and signature. shipments contents If you do not have an account number, “The sender must sign and date the 18. Services. Indicate the required service ‘waybil, thereby confirming thatthe ‘by marking the appropriate bores stated details correspond to the contents 19. Waybill number. ‘A. Shippers reference. Enter any reference _of the shipment, and accepting DHL’s 20. DHL Express will not deliver to post ‘terms and conditions as shown, boxes. ‘number that might help you to identity the shipment in the future. Please note thatthe frst TWELVE characters ofthe senders reference will appear on your 5. Shipper's company name. 15. Shipment deals. Enter the total numberof pleces the total weight rounded up to the nearest half kilo and ‘the dimensions of your shipment in cm (length, width & height)GETTING STARTED PROHIBITED AND RESTRICTED COMMODITIES Rate and Transit Guide 2011 2B Whenever possible DHL Express will provide service to you by transporting your shipments. However, a variety of laws and regulations, as well as common-sense safety and security measures, prevents DHL Express from accepting certain commodities for transport. Prohibited — not acceptable + Anions ish birds (ive) + Bandorole/tax stickers + Bullion of any precious meta) + "Cas-like" negotiable instruments in bearer form + Complete firearms, ammunition, + Firearms parts + Furs and ivory +Insects, larvae, pupae etc. ‘explosives and weapons + Loose precious stones + Human remeins o ashes “Medical samples ‘legal goods “Negotiable instruments in bearer form + Imitation replica) firearms, weapons, Tobacco explosive device or ammunition Toy guns + Watehes and costume jewelry CUSTOMS SERVICES (Our customs specialists are ready to provide advice based fon decades of experience in customs clearance procedures 1 Standard dearance services are always offered + Supplementary clearance services are avilable + Gastoms-related terminal handling services on request ‘All necessary documents can be found at www.dhl. coke HOW TO WEIGH AND PAY Volumetric weight ‘You may be sending a lage, lightweight shipment where its volumetric weight exceeds its actual weight 50, the cost of the Shipment i calculated on the space your consignment takes up on the aircraft. This ia standard IATA method, To calculate the volumetric weight of your shipment simply multiply the length (cm) x height (mx width (rm) ofthe shipment package and divide the result by S000. Payment for DHL Express services ‘You can pay for DHL Expres services either in cash, creditcard or via bank transfer. You can open an account with DHL Express to pay via bank transfer. All account customers receive invoices on a pre-determined bass For more detalls please get in touch with a Customer Service Advisor at your local DHL Express fice or go to www.dhl.co.ke Restricted - may be acceptable ‘Items that could be used as weapons jowelry and objects constructed of precious metals and/or stones Conditional - possible for carriage ‘Antiques, works of art fine art + Dangerous goods + Designer clothing, apparel, accesories + Drugs (legal) and pharmaceutical products + Mobile telephones, accessories, micro Drocessors and electronic components + Mecical samples + Perishable tems +Pomoaraphy height’ DDL Express reserves the right to charge additional fees for services not specified in this guide.Get the latest service offer, transit times and rates to and from specific cities on www.dhl.co.ke For further shipping advice, call a DHL Customer Service Advisor on 020 652 5100 / 692 5120 / 534 988 /532 159 DHL EXPRESS SERVICE POINTS IN KENYA: ALSERACEFOMTS- NAROS! DML SERICE POINTS -COASTKARATIR pat bac Picea tana Heal fe eee iodine gor sie eae orate irate Gosia fr Sm rig ABCC son ism BS STE soz re Les HCOMiU 8! Cater Saeco eo Phone: O41 222 3933 ) 222 3520 / 231 1294 ate Meni Pore 2 8 BER eee atc conve Some sg artnet mecancne oh nt 5 Powel tt 0 ‘Moma Ngina Steet Pama viene Karicho, Naivasha ea Toone Beco Boxee on ete SMa an eee hers FERS oso asa eve isant arta oe aes oa : vats oa ‘sam Sean were ua i seitcoe Hor onsen east Seto vu Aarons ot ght rs it snes coue er Mann nae ay ee a Maia Ero (dt ecane DDALSERVICE POINTS -RESTOF KENYA fitU)p S975, caneusiaa PED 0208929120554 088 Atovstahe Lies Sartone REE vag acer clea Beet any ot ae aa a eae tana Opn Gad Peso me * toon a ian St cen ora 84 Sambi Ta Karen Shopping ent ca oe Cote bn td Seuesarestecnea™ Ree ae comers eg on ~ on cons san seaport See ne eee mow tn Hiner Gacy isos iene tas Coe Pent Sat ars imensowtApon ere 230721764 Ea soa a Coury oe tan cutenaSre Terie ress Kane nd, MTSE TB Sein susie sas ‘DHL House * ~ Fax 020 536 673 ihe ann fod ion fost tine