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Section D: Plant and Premises

15 MARKS

You are the newly appointed Building Maintenance Manager of the Grand Hyatt Hotel, 5
star hotel in Kuala Lumpur, overseeing the entire hotel facility maintenance department.
You are supposed to present the characteristics of certain key element in the hotel to the
General Manager.
1. In your opinion, what are the 3 (THREE) advantages of using the electricity
generating system in a 5 star hotel?

(3 Marks)

2. What are the disadvantages of using the electricity generating system? (2 Marks)

The General Manager of Grand Hyatt Kuala Lumpur is very concerned about the
temperature, humidity and ventilation of the room and the dining areas in the hotel. He
wants to maintain guest satisfaction at the highest level possible. You are required to
explain these theories to the General Manager.
3. Explain the different temperatures in an air conditioned environment? (6 Marks)
4. What is the importance of having a well-ventilated guest room?

(4 Marks)

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