International Center for Etudes (ICE)

Innovative Training Solutions

Successful TQM implementation in

Strategic HRM
Contact us now!

Target Audience:
HR Specialists, HR Supervisors, HR Managers,
HR Professionals
Agenda & Venue:

From 30 August to 2 September, 2015

(4 Lectures)
From 5 to 10 PM
Ramses Hilton Hotel

Tel.: +2 02 25786710
+2 02 25786410
+2 02 25786411
Fax: +2 02 25786713
Cell: +2 0122 740 2581
+2 0101 761 7700
E-mail: info@ice-egypt.net

www.ice-egypt.net

Contents:
1. Introduction to Total Quality Management TQM:
What are the origins & meaning of TQM Concept?
Benefits companies gain by adopting TQM concept.
What are TQM attainable Goals? & TQM Processes needed to realize these
goals?
Do you know Japanese TQM implementation models?
2. Introduction to Strategic Human Resource Management:
Human resources Vs physical resources
Progression of the departments of human resources in relation to the emergence of TQM concept.
TQM models reducing HR costs
TQM approaches improving SHRM functions
3. Job Analysis & Job Design:
Job analysis & Job components
Job analysis techniques & problems confronting them.
Processes of job design
Basic models & factors affecting Job design

4. HR Planning & Recruitment:

HRP formula & processes
What does recruiting mean? And What is the relationship among recruiting employees,
job analysis and HRP? & Methods of recruitment
5.Testing, Interviewing & Selecting Candidates:
Application form - Preliminary interview - Formal tests
Follow-up interview - Reference checking -Physical examinations - Final notification - Cases
6. Training & Developing Employees:
Orienting employees - Training process
The five-steps training and development process
Analyzing training needs - Training methods
Managing organization change and development - Evaluating the training effort

International Center for Etudes (ICE)

Innovative Training Solutions
Contents (Cont.):
7.

Performance management and appraisal

Performance appraisal and performance management & Steps in appraisal performance
Creating total performance management process

8. Establishing Strategic Pay Plan

Determining pay rates
Corporate policies and competitive strategy
Equity and its impact on pay rates
Competency based pay