Manny EspinozaALPFA

Douglas Conant Avon Products

Kellogg Executive Leadership Institute
ConantLeadershipCampbell Soup Company

21

J. M. CobbsCracking the Corporate

Code
21

Ronald C. Parker The Executive Leadership

Council /

Mary-Frances Winters The Winters

Group Inclusion Starts with I

Frances HesselbeinFrances

Hesselbein Leadership Institute

21

J. T. Ted Childs Jr.Ted Childs

LLC

ICF

MIT

C D O Chief Diversity

Open Door Policy

Officer

IBM 1990

niche market

IBM

PANPepsico Asian Network

FLEX

006

007

GoogleProject Oxygen

Awareness )

Acknowledgement

Acceptance

Adaption

Leverage
Optimization

FLEX

008

009

005

013

024

PART 01
1

028

056

070

150

168

185

192

210

PART 03
9

218

235

090

10

244

110

264

11

270

PART 02
5

120

289

145

294

Atticus Finch
To Kill a MockingbirdHarper Lee

FLEX

014

015

/#flexing

Thomas Friedman

The World Is Flat: A Brief History of the

Twenty-first Century

coach

adaptivefluent

FLEX

016

017

Breaking the Bamboo

Ceiling

FLEX

018

019

Kathy

open-dooropen-floor

FLEX

020

021

FLEX

022

023

power gap

culture

Traditionalists

1946

Generation Y/Millennials

social distance

Veteran Generation

diversity

Greatest Generation

echo

closing or

boomersY 1977
1994

Baby Boomers

managing the gap

1946 1964

stereotype

flexing

multicultural

professionals

minority

X Generation X
1965

1976
X

professionals

free agent

fluent leader

professionals of color

FLEX

024

025

PART_01

Getting Inside The

Gap: What Keeps Us
Form Connecting

FLEX

026

Part 01

027

Scott PageThe Difference

2012 6 36%

2050

Part 01

029

 2000 2050 83%

McKinsey 1970

37% 2009

2025 Y

25

Fortune 500

FLEX

Part 01

030

031

/#

MBA

Mauk Mulder

Geert

Hofstede

DNA

FLEX

Part 01

032

033

5 The Innovator's DNA

cultural uency

Jeff DyerHal Gregersen

Clayton M. Christensen

discovery-driven

FLEX

Part 01

034

035

style dynamic

extrovert ideal

20

Susan

CainQuiet

FLEX

036

1980 1990

Part 01

037

Craneld University 2012

Female FTSE ReportFTSE 100

6.6%FTSE 250 4.6%

Praesta

McDonough Business School

David Thomas

21IMPACT Leadership 21

Janet C. Salazar

Avivah Wittenberg-Cox

Why Women Mean Business

Catalyst

FLEX

Part 01

038

039

73% 83%

Cardea ServicesCenter for

50%

Health Training

15% 20%

0.3% 1%

Glass Ceiling

Commission

Center for Talent Innovation

Center for Work-Life Policy 2011

7.9%

18.3%

Riverside

Journal of Applied Psychology

FLEX

040

Part 01

041

X Y

Y Y

Getting from College to Career: Your

Essential Guide to Succeeding in the Real World

Gallup 2013

Lindsey Pollak

Birkman

InternationalMatt Zamzow

Y X
X

FLEX

042

Part 01

043

Robin Ely

Diversity Research Network

FLEX

Part 01

044

045

Birgitte Vittrup

NeuroLeadership InstituteDavid Rock

Dan Radecki

FLEX

046

Part 01

047

code switching

Journal

of Early Childhood Literacy International

Journal of Bilingualism Colorado

Research in Linguistics

FLEX

048

Part 01

049

Vamanos a hanguear aqui

Intercultural Development Inventory, IDI, 2009,

Es muy heavy

2011

Trajiste tu lonche?

stages of

competence

Ah ya! Cen you help me wit x car, lah?

Yah lah, can, can.

IMHO, ITS PROLLY 2 L8 2 CALL. SO GLAD 2 B HERE! LOL :)

LUV UR SELFIES. SO ADORBS! VERY JELLY.

William HowellFour Stages

intercultural readiness

of Learning, 1982 Mitch Hammer

Intercultural

FLEX

Part 01

050

051

Development Continuum, IDC

Denial Polarization Minimization
AcceptanceAdaptation

Development Model for Intercultural Sensitivity, DMIS, Bennett

1986, 1993, 20042011

Defense

Reversal

SimilarityUniversalism

FLEX

Part 01

052

053

FLEX

054

Part 01

055