Amber D.

Spriggins
3745 North Midway Road
Raymond, MS 39154
601-918-1303
Aspriggins87@gmail.com
OBJECTIVE
An experienced professional with a solid background in implementing
Business and Technology for improved business efficiency. Highly motivated
and currently seeking a challenging position in the Business Services and
Instructional Technology sector.

EDUCATION
Mississippi College, Clinton, MS
Master of Health Service Administration
Jackson State University, Jackson, MS
2009
Bachelor of Business Administration, Accounting

August 2013
August

EXPERIENCE
Jackson Public Schools, Jackson, MS
December
2012- Present
Instructional Technology Specialist/ Distance Learning Analyst
Provides technical assistance to help identify and resolve hardware and
software problems
Works with Office of Information Technology and Human Resources to
identify available funds and district training for teaching faculty, staff
and students
Instruct and train administrators on updated instructional education
technology and software
Collaborate, evaluate, and disseminates instructional technology
projects as directed by Information Technology and Support
Administrator
Work closely with the Instructional Facilitator in designing, developing
and implementing distance learning and online instructional digital
media delivery
Jackson Public Schools, Jackson, MS

Payroll Specialist
April 2012December 2012
Provided answers to employee questions regarding general payroll and
insurance
Assisted current and former employees with retirement and retirement
refund paperwork
Communicated with office managers regarding payroll handling and
trained office managers as needed
Processed all payroll information including deductions, annuities, tax
wage forms, and direct deposit forms
BankPlus, Jackson, MS
Senior Teller/CSR
April 2010-April
2012
Processed all teller transactions accurately and efficiently
Provided prompt and courteous customer service
Resolved customer transactions inconsistent with bank policy or
outside of teller authority
Identified and pursued selling and cross-selling opportunities with
customers
Cross-trained customer service representatives
Trustmark National Bank, Jackson, MS
Senior Teller/Back-up Head Teller
August
2007-April 2010
Processed loan payments, check cashing, and foreign currency
exchange
Suggested banking products to business account holders
Maintained and balanced cash drawer and various non-monetary items

SKILLS
Adobe, Bankway, Banner, Blackboard, Canvas, Ceridian, Cisco, Kronos,
Lawson, Odysseyware, PaperVision, Marathon, Matrix, Microsoft Office Suites,
Moodle, Ten-key touch, Web Conferencing

PROFESSIONAL DEVELOPMENT/TRAINING
Apple
Leadership for Learning Ongoing Professional Learning
Leadership for Learning Innovative Learning and Teaching
Google for Education

MEMBERSHIP

International Society for Technology in Education (ISTE)

Delta Epsilon Iota Academic Honor Society
Mississippi Technology User Group

REFERENCES
Available Upon Request