Numero de Sector

1
2
3
4
5
6
7

Anexo 1
EDGCOMB METALS (A)
Distribucin de Sectores
Locacin General
Dias entregados por semana
Virginia Beach/Norfolk
5
Richmond
5
Charlottesville
5
Harrisonburg
3
Roanoke
5
Lynchburg
5
Southwest Virginia
2

Resumen
Estadsticas de la regresin
Coeficiente de correlacin mltiple
Coeficiente de determinacin R^2
R^2 ajustado
Error tpico
Observaciones

0.5519904177
0.3046934213
-0.7382664468
66.1638135213
6

ANLISIS DE VARIANZA
Regresin
Residuos
Total

Intercepcin
Variable X 1
Variable X 2
Variable X 3

Grados de libertad
Suma de cuadrados
Promedio de los cuadrados
3 3836.69956 1278.89985
2 8755.30044 4377.65022
5
12592
Coeficientes
33.1735272345
0.0471144321
0.0069232687
-0.1014613223

Error tpico
421.826605
0.14580563
0.02128097
1.00686269

Estadstico t
0.07864257
0.32313177
0.32532681
-0.10076977

F
Valor crtico de F
0.292143 0.83181215

Probabilidad
0.94447709
0.77725187
0.77581455
0.92892522

Inferior 95% Superior 95%Inferior 95.0%

Superior 95.0%
-1781.79987 1848.14692 -1781.79987 1848.14692
-0.58023656 0.67446542 -0.58023656 0.67446542
-0.08464134 0.09848787 -0.08464134 0.09848787
-4.43364181 4.23071916 -4.43364181 4.23071916

Ao

1983

1982

Mes
Junio
Mayo
Abril
Marzo
Febrero
Enero
Diciembre
Noviembre
Octubre
Septiembre
Agosto
Julio

Anexo 2
EDGCOMB METALS (A)
Datos mensuales de instalacin de troy
Toneladas
Millas
Paradas
3043
34907
719
2889
38799
728
2384
33367
695
2500
35288
763
2312
29876
613
2678
35056
709
1678
2209
2382
2315
2624
1745

27171
29917
30143
34771
36523
34693

568
624
713
617
724
640

(A)
acin de troy
Horas Regulares
1182
1259
1230
1345
1205
1253
7474
962
915
962
1091
1108
1030
6068

Sobretiempo
362
360
382
283
257
306
1950
187
276
239
272
283
249
1506

31%
29%
31%
21%
21%
24%
26%
19%
30%
25%
25%
26%
24%
25%

23%

29%

Exhibit 3
EDGCOMB METALS (A)

Conductor
1
2
3
4
5
Williams
Spencer
Total

Horas
Regulares
960
924
969
896
928
907
931
6515

Sobre
tiempo /
Horas
320
291
325
199
277
215
284
1911

33.3%
31.5%
33.5%
22.2%
29.8%
23.7%
30.5%
29.3%

Resumen
Estadsticas de la regresin
Coeficiente de correlacin mltiple
Coeficiente de determinacin R^2
R^2 ajustado
Error tpico
Observaciones

0.81239695
0.65998881
0.64826428
1.09919072
61

ANLISIS DE VARIANZA
Regresin
Residuos
Total

Intercepcin
Variable X 1
Variable X 2

Grados de libertad
Suma de cuadrados
Promedio de los cuadrados
2
136.0246 68.0122999
58 70.076774 1.20822024
60 206.101374
Coeficientes Error tpico
4.42471756 0.5248477
0.01557373 0.00163057
0.33865011 0.06085432
10.8795569
9.43914402

Estadstico t
8.43047911
9.55110973
5.56493129

F
Valor crtico de F
56.2913097684 2.5900E-014

Pv
Probabilidad Inferior 95% Superior 95%Inferior 95.0%
Superior 95.0%
0.000000 3.37412075 5.47531438 3.37412075 5.47531438
0.000000 0.01230979 0.01883766 0.01230979 0.01883766
0.000001 0.21683695 0.46046327 0.21683695 0.46046327
0.000001
0.999999

Millas
331
206
221
193
129
208
368
163
264
238
193
145
331
427
204
298
225
203
253
279
193
182
279
177
195
171
223
320
226
193
176
147
536
55
191
237
258
276
130
241

Paradas
3
2
4
4
4
5
3
6
1
3
5
6
5
5
6
4
12
8
6
9
4
8
6
5
5
4
5
4
4
4
5
7
2
4
6
7
6
1
3
5

Anexo 4
EDGCOMB METALS (A)
Datos Diarios de Williams and Spencer
Datos Williams
Horas
Millas
10.17
176
8.00
147
8.25
536
10.00
55
7.50
191
9.33
237
11.50
258
8.50
276
8.00
130
9.00
241
9.00
364
8.00
207
12.50
251
14.00
157
9.00
179
7.75
335
13.17
179
13.08
398
10.67
147
12.00
132
8.00
378
10.00
218
10.50
401
7.50
275
9.75
123
9.17
174
10.00
119
11.33
261
8.00
292
7.75
200
7.25
292
9.10
13.32
7.50
11.00
10.33
12.17
9.67
9.25
10.00

Paradas
5
7
2
4
6
7
6
1
3
5
8
3
8
5
3
12
2
1
3
4
2
4
4
1
5
8
3
7
3
7
4

364
207
251
157
179
335
179
398
147
132
378
218
401
275
123
174
119
261
292
200
292
14,367

8
3
8
5
3
12
2
1
3
4
2
4
4
1
5
8
3
7
3
7
4

13.00
7.25
9.75
7.83
7.75
10.67
8.67
10.33
5.42
9.00
10.50
10.00
13.25
9.33
7.67
9.50
8.00
11.40
10.75
10.50
11.30
293

593

9.71934426

Horas
7.25
9.10
13.32
7.50
11.00
10.33
12.17
9.67
9.25
10.00
13.00
7.25
9.75
7.83
7.75
10.67
8.67
10.33
5.42
9.00
10.50
10.00
13.25
9.33
7.67
9.50
8.00
11.40
10.75
10.50
11.30

Resumen
Estadsticas de la regresin
Coeficiente de correlacin mltiple
Coeficiente de determinacin R^2
R^2 ajustado
Error tpico
Observaciones

0.91815214
0.84300335
0.83831688
0.80093332
70

ANLISIS DE VARIANZA
Regresin
Residuos
Total

Intercepcin
Variable X 1
Variable X 2

Grados de libertad
Suma de cuadrados
Promedio de los cuadrados
2 230.784398 115.392199
67 42.9801103 0.64149418
69 273.764509
Coeficientes
3.00367032
0.01801524
0.30845476
9.97072721
8.4710709

Error tpico
0.38733129
0.00108886
0.03591052

Estadstico t
7.75478363
16.5450023
8.58953858

Valor crtico de F
179.8803513195 1.1543E-027

Probabilidad

Inferior 95% Superior 95%Inferior 95.0%

0.000000 2.23055384 3.77678681 2.23055384
0.000000 0.01584186 0.02018862 0.01584186
0.000000 0.23677707 0.38013245 0.23677707
0.000000
1.000000

Superior 95.0%
3.7767868088
0.0201886202
0.3801324489

Millas
182
364
227
188
275
440
214
265
352
321
174
372
188
249
386
112
164
338
522
262
333
321
240
345
262
254
310
203
540
216
415
375
306
341
311
189
326
176
352
197

Paradas
3
9
9
4
6
4
6
4
6
4
8
11
6
2
5
3
6
2
8
6
3
6
3
2
8
3
6
11
11
9
3
2
11
10
9
8
6
7
7
5

Anexo 4
EDGCOMB METALS (A)
Datos Diarios de Williams and Spencer
Datos Spencer
Horas
Millas
8.25
189
12.50
326
10.50
176
6.50
352
9.50
197
11.50
312
8.50
110
8.00
334
10.50
339
9.00
201
9.75
340
13.50
382
8.00
189
9.00
262
14.00
290
6.00
350
7.67
286
10.50
178
15.75
286
10.00
292
9.25
392
10.50
379
8.67
199
8.75
226
9.25
176
9.00
379
10.83
225
11.50
311
16.00
186
9.50
228
11.75
205
10.00
346
11.75
320
11.50
181
13.25
369
8.25
11
8
11.5
8

Paradas
8
6
7
7
5
10
6
5
9
11
7
4
8
6
2
6
6
3
2
5
5
5
8
9
6
8
4
8
9
10
2
9
9
9
7

312
110
334
339
201
340
382
189
262
290
350
286
178
286
292
392
379
199
226
176
379
225
311
186
228
205
346
320
181
369
19,880

10
6
5
9
11
7
4
8
6
2
6
6
3
2
5
5
5
8
9
6
8
4
8
9
10
2
9
9
9
7

12
6
10.5
12
9.5
12
9.83
8.5
9.5
7.75
10.5
10
7.1
9.5
10
12.85
11.5
9.5
10
8.5
11
8
11.75
9
9
8.42
10
11.5
9.5
11.75
440

704

Horas
8.25
11.00
8.00
11.50
8.00
12.00
6.00
10.50
12.00
9.50
12.00
9.83
8.50
9.50
7.75
10.50
10.00
7.10
9.50
10.00
12.85
11.50
9.50
10.00
8.50
11.00
8.00
11.75
9.00
9.00
8.42
10.00
11.50
9.50
11.75

Millas
331
364
304
419
341
349
340
334
368
280
352
339
264
326
420
372
335
273
331
328
331
311
322
338
368
347
347
333
321
335
370
343
353
279
333

Paradas
3
9
4
7
5
6
7
2
3
3
6
7
1
5
3
11
4
2
6
9
5
4
4
2
4
7
4
3
6
5
10
7
9
9
7

Anexo 5
EDGCOMB METALS (A)
Datos Diarios por Sector
Sector 1: Virginia Beach/Norfolk
Horas
Millas
10.17
366
12.50
329
10.00
348
12.25
368
9.92
372
12.25
373
11.00
416
9.50
320
11.50
367
9.25
399
10.50
328
12.00
341
8.00
353
11.00
366
11.67
337
13.50
288
9.50
352
8.00
363
10.50
373
13.00
278
12.50
339
10.00
312
9.25
327
10.50
334
10.75
360
12.50
272
10.00
310
9.25
276
10.50
340
12.00
354
12.80
276
12.00
364
11.75
354
12.00
343
12.00
350

Paradas
11
4
9
10
9
11
3
4
5
12
1
10
7
9
5
4
7
9
8
4
3
5
5
5
8
4
3
1
7
11
2
8
7
6
6

Horas
12.50
11.42
11.75
13.00
12.67
13.00
11.75
11.33
12.00
13.83
8.75
11.50
12.00
12.25
12.25
10.00
11.50
11.25
12.75
10.00
11.25
10.75
10.42
10.50
11.75
10.00
11.50
9.67
12.00
15.00
8.25
13.00
13.00
11.00
10.50

Millas
182
131
136
193
129
214
162
227
226
215
197
112
156
204
298
109
231
127
184
89
93
176
131
177
171
223
193
179
125
149
108
152
55
165
197
131
110
191
105
240

Paradas
3
4
4
4
4
6
6
4
5
4
2
3
5
6
4
6
8
5
3
5
3
4
6
5
4
5
4
4
6
5
5
3
4
4
5
4
6
5
7
3

Anexo 5
EDGCOMB METALS (A)
Datos Diarios por Sector
Sector 1: Charlottesville
Horas
Millas
8.25
179
6.75
125
8.00
149
10.00
108
7.50
152
8.50
55
8.50
165
8.75
197
8.00
131
8.50
110
7.50
191
6.00
105
7.50
240
9.00
130
7.75
265
7.50
207
11.08
88
7.25
178
7.50
158
8.00
188
6.67
151
7.33
132
8.50
142
7.50
204
9.17
205
10.00
123
7.75
180
7.50
62
6.00
6.50
6.00
6.00
7.50
8.75
8.00
8.50
6.00
8.25
8.00
8.00

Paradas
4
6
5
5
3
4
4
5
4
6
5
7
3
3
4
3
3
3
5
6
6
4
2
5
6
5
7
4

130
265
207
88
178
158
188
151
132
142
204
205
123
180
62

3
4
3
3
3
5
6
6
4
2
5
6
5
7
4

9.25
10.60
7.25
5.00
7.08
9.67
8.25
8.75
9.00
6.67
8.50
8.50
7.67
8.25
8.00

Horas
7.50
6.00
6.50
6.00
6.00
7.50
8.75
8.00
8.50
6.00
8.25
8.00
8.00
9.25
10.60
7.25
5.00
7.08
9.67
8.25
8.75
9.00
6.67
8.50
8.50
7.67
8.25
8.00

William
8.28
7.82
7.90
8.79
7.79
9.79
8.98
9.31
9.64
9.13
8.17
7.18
8.55
9.63
10.42
8.15
10.73
8.10
8.31
7.50
6.89
8.52
8.50
8.87
8.44
9.59
8.79
8.57
8.40
8.44
7.80
7.81
6.64
8.35
9.19
7.82
8.17
9.09
8.43
9.18

Spencer
7.21
6.60
6.69
7.71
6.56
8.71
7.77
8.33
8.62
8.11
7.17
5.95
7.36
8.53
9.61
6.82
9.63
6.83
7.24
6.15
5.60
7.41
7.21
7.73
7.32
8.56
7.71
7.46
7.11
7.23
6.49
6.67
5.23
7.21
8.09
6.60
6.84
7.99
7.05
8.25

7.47
9.91
8.66
6.81
8.21
8.58
9.38
8.81
7.84
7.31
9.30
9.65
8.03
9.60
6.74

6.27
9.01
7.66
5.51
7.14
7.39
8.24
7.57
6.62
6.18
8.22
8.55
6.76
8.41
5.35

La queja es un tema sensible?

Si, es sobre sist. De pago "soy penalizado por hacer un buen trabajo"
Fue hecha en publico
"tremendamente injusto y equivocado"
Cara frente a clientes
HR
William
Spencer

HEX
907
931

HT
215
284

1122
1215

%
19.2%
23.4%

Sueldo
11,680
12,892
1,212

Problema: Responder a queja de spencer

Variable dependiente: lo q quiero medir
Horas
Variable Independiente:
Millas

Paradas

Sector (Charlottville, Virginia)

Millas
235.5
284

Chofer

no sirve para comparar, ya que el resto de facotres (rutas) no son iguales

Hrs/Milla
Paradas
9.72
480
10.06
629

) no son iguales