Heather Ward

658 Humbert Rd Troutville, VA 24175

540-597-8392 heather.ward.13@cnu.edu
Objective
I am seeking an Internship in the Human Resource or Accounting Department which utilizes my customer service and
business experience, as well as builds upon my education for my majors.

Education
Christopher Newport University, Newport News, VA.
Graduation: May 2017
Bachelor of Science in Business Administration, Dual Concentrations in Accounting & Management
GPA: 3.23
Minor in Leadership Studies
Deans List Fall 2013
Jackson River Governors School, Clifton Forge, VA.
Dabney S Lancaster Community College (33 credits completed)

August 2011 May 2013

GPA: 3.32

Business Leadership & Customer Service Experience

Fiscal Assistant
Office of Student Activities- Christopher Newport University, Newport News, VA
September 2014- present
Provide professional and positive customer service to students and visitors of the office
Process financial documents for over 200 clubs such as purchase orders, reimbursements, and travel forms
Answer student emails regarding questions about financial procedures
Accounting and Finance Intern
May 2014- August 2014
Titan America- Roanoke Cement, Troutville, VA
May 2015-August 2015
Entered accounts payable (A/P) data such as invoices, purchase orders, and reconciling statements
Researched and analyzed data such as competitor cement plants, capacity expansion, and population projections
Created maps with data for Mid-Year Presentation and used Microsoft Office Software on a daily basis
Customer Service / Server
C L Asia, Daleville, VA
September 2012- August 2013
Sold and promoted monthly specials by sharing price discounts with customers and using effective impulse sales
techniques to entice customers
Handled all financial transactions
Answered phones and recorded orders
Group Leader / Teen Counselor
4-H Camp (Seasonal), Smith Mountain Lake, VA
Obtained and maintained attention of fifty campers, ages nine to thirteen
Mediated conflicts and managed girls lodge

July 2009 July 2013

Community Engagement & Honors

Vice President Colleges Against Cancer
May 2015- present
Logistics Committee
September 2014 May 2015
Organize a layout and teams for main event while assisting other committees
Scholarship Recipient and Leadership Program Member - Presidents Leadership Program
August 2013- present
Complete at least 100 hours of community service; attend established speaker events
Fundraising and Event Planning Volunteer - Relay for Life
May 2009 April 2014
Youth Mentor and Teaching Volunteer - Lee Hall Early Childhood Center Volunteer
February 2014 April 2014
Animal Care Volunteer - Fur Ball through the Peninsula SPCA
February 2014