AMBER SHEERIN

616.240.0002
SHEERIA@FERRIS.EDU
5007 WAINWRIGHT AVE, LANSING, MI, 48911

EDUCATION

LEADERSHIP
EXPERIENCE

Bachelor of Science (Cum Laude)

Food and Beverage Supervisor, 2011-Present

Marriott Hotels

Business Administration
Human Resources
Ferris State University
(Expected May 2016)

Associate of Arts

Liberal Arts
Grand Rapids Community
College, 2012

VOLUNTEERISM

Williamston Public Schools

Youth Drama Coach 2011-2014

AWARDS

Marriott Employee of the Month July

2012
Marriott Employee of the Month
August 2014
Deans List (FSU & GRCC)

CERITIFCATIONS

Greater Lansing Certified Tourism

Ambassador
TIPS Certified
ServSafe Certified

Sales and Catering Assistant, 2015-Present

Marriott Hotels

Nine years leadership experience

Time management and multitasking abilities
Strong attention to detail
Extensive customer service
knowledge
Ability to succeed in fast-paced
environments
Microsoft Office software
Extensive training in Marriotts
proprietary ERP software (CI/TY)

Work alongside Sales Manager to attract or retain hotel

clients and maximize hotel profits
Assist catering manager in planning meetings and events
Wrote and submitted proposals and contracts for
prospective clients
Assisted Director of Sales and hotel General Manager with
various projects and tasks as assigned

Bar Manager, 2008-2011

Grand Rapids Brewing Company

SKILLS

Manage daily operations of restaurant, bar, room service

Coached employees and interviewed applicants
Responsible for weekly liquor inventory and liquor cost
tracking
Led regular employee trainings
Planned and organized special events and reservations of
groups up to 40 people
Responsible for weekly payroll
Acted as both supervisor and bartender during off-peak
times
Oversaw transition into new restaurant space after hotel
remodel

Managed employee schedules

Solely responsible for bar inventory and ordering of all bar
products to maintain adequate supply
Redesigned MUG CLUB registry leading to a more efficient
system of enrolling new members, reliable member
tracking, and increased enrollment
Assisted in design and implementation of advertising
campaign
Developed knowledge and interest in the craft brewing
industry and management

Childcare Instructor, 2010-2011

Byron Center Public Schools

Created Lesson plans and provided direct care of children

aged 0-12
Intensive training in caring for infants and toddlers

Assisted in development and implementation of training

Server Trainer, 2005-2008

Bob Evans

procedures for new employees

Served customers and developed customer service
skills