QualityProTraining

Chapters1and4

PROJECTPLAN


Projecttitle
QualityProTraining

Projectmanager
AaronSpann

Sponsor
CarmenWeaver

Date
February28,2016

Revisionhistory

RevisionDate

Revisedby

Approvedby

Description

Scope
ThisprojectwillprovideTerminixwithupdatedtrainingthatconsidersthelearningstylesand
abilitiesofacross
generationalsalesforcebydeliveringamodernappearancewitheasy
to
navigateinteractiveeLearningmodules.Moduleswillbebasedontheexistinginstructorled
QualityProtrainingtoacceleratethepreparationtimenecessaryfornewhirestobecome
successfulsalesmanagersandtechnicians.Moredetailscanbefoundinthe
appendix
.This
projectwill:

CreateanonlinecurriculumfortheexistingQualityProTraining
CreateeLearningmodulesforchapters1and4ofQualityProTraining
Chapter15modules
Chapter44modules
DevelopeLearningmodulesusingappropriatesoftware
DevelopeLearningmodulesthatcanbeuploadedtoServiceMastersLMS
Allowlearnerstheabilityeasilynavigatemodulesviamobiledevice
Providepracticetests

Criticaltothesuccessofthisproject,butbeyondscope,arethelearnersabilitiestooperate
mobiledevices,internetconnectivity,LMScapabilities,andfinalQualityProassessment
questions.Thefollowingitemswillnotbedeliveredbythisproject:
Trainingvideos
Narration
Jobaids
Finalassessment

Workbreakdownstructuredeliverables

Deliverable

Audience

Client

Project

Delivery

Delivery

Date

Date

ProjectCharter

ProjectSponsor,Client

2/14/2016

2/14/2016

AnalysisReport

ProjectSponsor,Client

2/21/2016

2/21/2016

ProjectPlan

ProjectSponsor,Client

2/28/2016

2/28/2016

ContentAnalysis(objectiveand

ProjectSponsor,Client

3/16/2016

3/20/2016

ProjectSponsor,Client

3/24/2016

3/28/2016

ProjectSponsor,Client

3/31/2016

4/3/2016

FormativeEvaluationPlan

ProjectSponsor,Client

4/6/2016

4/10/2016

ShowcasePresentation

ProjectSponsor,Client

4/17/2016

4/21/2016

TreatmentReport

ProjectSponsor,Client

4/30/2016

5/3/2016

FormativeEvaluation

ProjectSponsor,Client

4/30/2016

5/3/2016

assessments)
InstructionalStrategy,Treatment
Description,andRationale
TreatmentDesignandtemplate
(storyboard)

Riskmanagementplan
Therisksassociatedwiththisprojectarelimitedhowever,wehaveusedamatrixtoratethe
risk.Aprobabilityscoreisassignedtoeachrisk.Ascoreofone(1)meansthereislow
probabilityofoccurrence.Ascoreoftwo(2)meansthereisamoderateprobabilityof
occurrence,andascoreofthree(3)meansthereisahighprobabilityofoccurrence.Nextan
impactscoreisassignedtoeachrisk.Ascoreofone(1)meansthereislowimpact.Ascoreof
two(2)meansthereisamoderateimpact,andascoreofthree(3)meansthereisahighimpact
Usingthematrixbelow,eachrisksprobabilityismultipliedbyitsimpacttoreceiveaweighted
score.Riskswithscoressix(6)oraboverequiresaresponsestrategy

Risk
NonCohesiveend
product

Probability Impact

Score

Response
Accepted

Responsible
Party

1. Anoncohesiveendproductcouldbedevelopedsincetwodifferentteamsaresplitting
thefourchaptersoftheQualityProTraining.Tominimizethisfromoccurringthetwo
teamshavecollaboratedfordesignandtreatmentdetails,henceweratethisriskas
moderate.

Changemanagementplan
Allchangesmustbesubmittedtotheprojectmanagerelectronically.Achangerequestformcan
befound
here
.Allchangeswillbereviewed,loggedina
changecontrolrecord
,andinvestigated
bytheprojectmanagerandappropriateteammember.Theprojectmanagerwillrespondtoall
changerequestsusingtheanswerkeybelow:
Acceptedthechangewillbeimplemented
AcceptedwithRevisionthechangewillbeimplementedwithmodifications

Deniedthechangewillnotbeimplemented

Schedule
AGanttChartdisplayingavisualeditionoftheprojectschedulecanbefound
here
.

Budget

Role

CostBreakdown

ProjectManagement

100Hoursat$100/hr

$10,000

Analysis

50Hoursat$100/hr

$5,000

InstructionalDesign

100Hoursat$150/hr

$15,000

InstructionalDevelopment

100Hoursat$180/hr

$18,000

ResourceFee

1at$5,000

$5,000
TOTAL

Total

$53,000

Staffingplan

Participant

Needed

DatesRequired

Time

ProjectManager

2/1/165/3/16

100hours

LeadEvaluator

2/1/165/3/16

50hours

LeadInstructional
Designer

2/1/165/3/15

100hours

LeadeLearning
Developer

2/1/165/3/16

100hours

TestSubjects

3/28/165/3/16

10hours

SubjectMatterExpert 1

2/1/165/3/16

Asneeded

ProjectSponsor

2/1/165/3/16

AsNeeded

Communicationmanagementplan

Stakeholder

Information
Needed

Frequency

Communication
Method

Response
Time

Sponsor

Status(15/5s)

Weekly

Teamwebsite

Sponsor

TeamMeeting

Weekly

GoogleHangouts

Sponsor

Feedback

Assubmitted

Email

Within72hrs

Client

ProjectInitiation

Once

Email/Phone

Client

Scope/Deliverables

Once

Email

Client

ChangeRequest

Asneeded

ChangeRequest
Form

Within48hrs

Client

Authorizations

Asneeded

Email

Within48hrs

Client

SignOffs

Asneeded

Email

Within96hrs

Client

Coordination

Asneeded

Email

Within72hrs

BYTSDesign TeamDeadlines

Asset

G+Community

BYTSDesign ChangeRequests

Asneeded

ChangeRequest
Form

Within48hrs

BYTSDesign CourseSchedule

Weekly

G+Community

BYTSDesign TeamMeeting

Weekly

GoogleHangouts

Procurementplan
ThisprojectwillrequiretheuseofArticulateStoryline2software.TheLeadeLearningDesigner
willdownloadatrialcopyofthesoftwareatnocost.

Qualityassuranceplan

Item

Method

When

Stakeholder

InstructionalStrategy Emailand
oneonone
conversation
betweenSMEand
LeadInstructional
Designer

EarlyMarch

SME,BYTSDesign

Treatment
Descriptionand
Rationale

Emailand
oneonone
conversation
betweenSMEand
LeadeLearning
Developer

MidtoLateMarch

SME,BYTSDesign

Documentation

Email

Asneeded

SME,Sponsor,and
BYTSDesign

FormativeEvaluation ElectronicForm

MidApril

SME,BYTSDesign

InstructionalUnit

Email/SharedSite

EarlyMay

SME,BYTSDesign

ChangeRequests

ChangeRequest
Forms

Asneeded

Client(SME),BYTS
Design

Client/sponsorsignoff
________________________________________ _________________________________
WillParker,Client

Date

________________________________________ _________________________________
Dr.Weaver,ProjectSponsor

Date

________________________________________ _________________________________
AaronSpann,ProjectManager

Date