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Mobile networks are experiencing a revolution of broadband access and IP transmission. Broadband access results in the personalization of end
users and the diversification of services; IP transmission causes services to be deeply packaged, posing a challenge to in-depth service analysis.
In the process of network reform and evolution, due to the personalization of users and diversification of services, there are different quality
requirements on different users' different services, one user's different services, and the same service of different users, thereby posing an
unprecedented challenge to operators' operation and maintenance. No longer does maintenance focus on single pieces of network equipment,
nor is network optimization oriented merely towards single network element KPI. Rather, it is necessary to pay attention to QoE and KQI
according to users' requirements on KQI and the requirements of services on network quality.
In this about-face process, how do we make QoE and KQI visual and assessable? How do we quickly spot and address QoE and KQI problems?
How do we manage QoE and KQI like network element KPI? SmartCare solution gives you a complete answer.
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Trends
Challenges Posed by Broadband
Access/IP Transmission to
Operators
How to Conduct Overall KQI
Management
Broadband access subverts the single
service model of voice service in traditional
mobile communication networks, making
the diversification of application possible.
The widespread use of broadband access
to mobile networks frees the last segment
of traditional broadband networks from the
constraint of lines. Therefore, high-speed
mobile networks deliver richer application
than fixed broadband networks. Mobile
Web browsing, mobile online games,
mobile video, mobile search and mobile mail
have gradually found application in mobile
broadband-based networks.
Along with changes in the services carried in
the networks, operators face the challenge
of turning from voice KQI management
to overall quality management of multiple
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