Jennifer DaSilva

20 Monadnock St, Boston, Ma | C: 617-704-3392 | jvitalds@gmail.com

PROF I L E

High-performing Buyer who increases profitability through innovative product selection.

Upbeat and flexible sales associatewith 1years experience in retail sales. Driven and results-focused professional seeking a
customer service position in a fast-paced retail environment.
Reliable and friendly sales associatewho quickly learns and masters new concepts and skills. Passionate about helping customers
and creating a satisfying shopping experience.
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising.
Self-directed and self-motivated team player who also works well independently.

HI GH L IGH T S

Perfect attendance record

In-depth fashion knowledge
Approachable
Flexible
Dedicated team player
Excellent time management

Trilingual(Capeverdian Criole, English and Portuguese )

Positive outlook
Team leadership
Fast learner
Computer skills
Reliable and dependable

AC C OMP L I S H ME NT S

Named Associate of the Quarter for exceeding all customer service goals.
Won Retail Sales Associate of the Month Award in (October, 2015).

EX PE RI ENCE

Assistant
Isabels Angels Day Care- Boston, MA

June 2014 - Aug 2014

Organized activities that developed childrens physical, emotional and social growth.
Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean.
Physically and verbally interacted with children throughout the day.
Made nutritious snacks and meals for 12children.
Carefully supervised children in play area.

Cashier/Greeter

July 2013 - April 2015

Stop and Shop- Boston, MA

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Described use and operation of merchandise to customers.

Sales associate

April 2015- April 2016

PacSun- Cambridge, MA

Received and processed cash and credit payments for in-store purchases.
Answered customers questions and addressed problems and complaints in person and
Educated customers on product and service offerings.
Maintained friendly and professional customer interactions.

EDU C AT IO N
Tech Boston Academy- Boston, MA, United States

3.3GPA
High HonorsAcademic Achievement Award
Member of the Honors Society for the year of 2014
Ap Courses
Member of the CookingClub
Digital Photography course
Multimedia Design
Fashion and Textiles course

2016