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6/5/2016

Enterpriseresourceplanningsystems:revolutionizinglodginghumanresourcesmanagement:WorldwideHospitalityandTourismThemes:Vol2,No1

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Enterpriseresourceplanningsystems:revolutionizinglodginghumanresourcesmanagement

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WorldwideHospitalityandTourismThemes

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ISSN:17554217
Onlinefrom:2009
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Trendsintheinternationalhotelindustry
Challengesfortheglobalhospitality

Enterpriseresourceplanningsystems:revolutionizinglodging
humanresourcesmanagement

industry:anHRperspective
Understandingandmanaging
generationaldifferencesintheworkplace
Removingcommunicationbarriersat

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thehospitalityindustry
Movingtowardsresponsibleevents

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Author(s):

LeonardA.Jackson(KemmonsWilsonSchoolofHospitality&ResortManagement,UniversityofMemphis,
Memphis,Tennessee,USA)

Citation:

LeonardA.Jackson,(2010)"Enterpriseresourceplanningsystems:revolutionizinglodginghumanresources
management",WorldwideHospitalityandTourismThemes,Vol.2Iss:1,pp.2029

DOI

http://dx.doi.org/10.1108/17554211011012577

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Abstract:

Purpose
Theebusinessrevolutionwhichtheworldexperiencedoverthepastdecadeisforcingbusinessesto
review,reengineer,andrevolutionizetraditionalapproachestorunningasuccessfulenterprise.
Globalizationandcompetitionhavealsomadeitessentialforcompaniestofindinnovativewaystomanage
dailyadministrativetasksassmoothly,seamlessly,andcosteffectivelyaspossible.Companiesareachieving
suchcapabilitiesandefficienciesbyadoptingenterpriseresourceplanningsystems.Thepurposeofthis
paperistohighlightthefundamentalsofenterpriseresourcesystemsandtheirpracticalapplicationinthe
lodgingindustry.

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Design/methodology/approach
Thepaperreviewsthefundamentalsofenterpriseresourcesystemsanddiscussestheirpractical

http://www.emeraldinsight.com/doi/pdfplus/10.1108/17554211011012577

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Enterpriseresourceplanningsystems:revolutionizinglodginghumanresourcesmanagement:WorldwideHospitalityandTourismThemes:Vol2,No1
applicationsinmanagingthehumanresources(HR)functionoflodgingenterprises.
Findings
TheintegrationofcompanywidedaytodayHRadministrativetasksthroughtheuseofenterpriseresource
systemsresultsinbothtangibleandintangiblebenefitsforlodgingorganizations.Theseinclude:improved
productivity,reducedcycletimes,andavailabilityoftimelyinformation.
Practicalimplications
ThepapersuggeststhattheuseofenterpriseresourcesystemstoconsolidateandintegrateroutineHR
functionswillcontinuetogrowandprudentlodgingexecutivesshouldpaycloseattentiontothistrendsothat
theycanadoptthetechnologyintotheiroperationsandenjoythebenefitsitoffers.
Originality/value
Bothpractitionersandeducatorswillbenefitfromtheinformationpresentedasitcommunicatesinformation
andprovidesinsightsaboutarelativelynewformoftechnology.

Keywords:

Manufacturingresourceplanning,Communicationtechnologies,Humanresourcemanagement

Type:

Conceptualpaper

Publisher:

EmeraldGroupPublishingLimited

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