Professional Documents
Culture Documents
CONSULTANCY
SERVICES
BY : WASIM AKRAM
ZABIN KHAN
INTRODUCTION
Tata
East,
and
Asia
Pacific.
The
headquartered in Mumbai, India.
company
is
HISTORY OF THE
COMPANY
Tata Consultancy Services was established in
contd
In 1981, TCS established India's first dedicated
1985 TCS established India's first clientdedicated offshore development center, set up for
client Tandem.
contd
On 25 August 2004 TCS became a public listed
company.
In 2005 TCS became the first India-based IT services
contd
TCS
And other.
TCS BRANCHES
ABROAD
Africa: TCS has regional offices in South Africa and Morocco
Asia (ex. India): TCS has regional offices in Bahrain, Beijing,Hong Kong,
States.
South America: TCS has regional offices in Argentina, Brazil, Chile,
delivering
BOARD OF DIRECTORS
Non-Executive Board Members
Cyrus Mistry, Chairman
S Ramadorai, Vice Chairman
Prof. Clayton M Christensen, Director
Aman Mehta, Director
Dr. Ron Sommer, Director
Venkatraman Thyagarajan, Director
Dr. Vijay Kelkar, Director
Ishaat Hussain, Director
Phiroz A Vandrevala, Director
OP Bhatt, Director
SERVICES
SHAREHOLDING PATTERN
PRODUCT PORTFOLIO
TCS BaNCS : enables transformation in financial services
achieving superior
operational efficiency and optimize time, cost and energy
investments.
IMPORTANT CLIENTS
SOME IMPORTANT CLIENTS ARE:
GENERAL ELECTRIC
ABN-AMRO BANK
SINGAPORE AIRLINES (ALLIANCE PARTNER)
MICROSOFT
IBM
British Telecom
NSE
Pearl Corporation
National securities depository limited
REVENUE BY SERVICES
INNOVATION
Telecom : cloud-based Business Support System
(BSS) platform
providers.
for
communication
service
Retail
EXPENDITURE
Source:company website
Corporate social
responsibility
TCS supports local communities and society at large through (i) IT for
as Ethics Counselor.
Policies are reviewed from time to time and changes if any
STRATEGY
CUSTOMER
CENTRICITY
Building
clients in each industry vertical and giving endto-end sales and delivery responsibility to the
business head, TCS has ensured high levels of
accountability, superior customer service and
intimacy.
FULL SERVICES
CAPABILITY
The
STRATEGIC
ACQUISITIONS
The Company primarily focuses on organic
growth.
However, the Company is also open to
selective strategic acquisitions in order to
penetrate select markets, strengthen verticals
as well as enhance offerings.
The strategic acquisitions over the years have
been successfully integrated and have
provided value enhancement.
NON-LINEAR GROWTH
In order to strengthen future sustainability of
MARKETING
STRATEGIES
Market
MARKETING
STRATEGIES
Product development strategy : It should
HUMAN RESOURCE
POLICIES
The focus has been to create an environment where
CAREER DEVELOPMENT
TCS caters to the employees aspirations, motivating employees to
TRAINING AND
DEVELOPMENT
The Company continued to invest in updating
ATTRITION RATE
Source:company website
Management
System
(OHSMS)
and
have
recommended for enterprise wide certification.
been
RISK MANAGEMENT
The Company has put in place an Enterprise-wide Risk
the
the
unit
level,
MERGERS AND
ACQUISITIONS
Acquisition of Citi Group
TCS has acquired Citi Global Services on 8 Oct
in United Kingdom.
With this contract, TCS will now manage some eight
OTHER ACQUISITIONS
Comicrom was acquired in Nov 2005. It is a
COMPETITORS
Infosys
Mahindra Satyam
Wipro
HCL
Patni Computer
Financial Tech
Oracle
IBM
Current position
PEER COMPARISON
Source:monycontrol.com
SWOT ANALYSIS
STRENGTHS
WEAKNESS
position.
Strong network of partners
SWOT ANALYSIS
OPPORTUNITIES
THREATS
Increased focus on
enterprise mobility
solutions.
Positive outlook for cloud
computing market.
Poised to benefit from
growing healthcare IT
industry
Intense competition.
Exchange rate fluctuations
VALUE CREATION
VALUE CREATION
KEY FINANCIAL
TRENDS
MANAGEMENT
EFFICIENCY
20.5
20
19.5
19
18.5
18
17.5
MAR '08
MAR '09
MAR '10
MAR '11
MAR '12
IN PERCENTAGE
DEBT-EQUITY RATIO
OPERATING PROFIT
MARGIN
OPERATING PROFIT
MARGIN
Operating margin is a measurement of what
GROSS PROFIT
MARGIN
GROSS PROFIT
MARGIN
A financial metric used to assess a firm's financial
60
50
40
30
20
10
0
MAR '06
MAR '07
MAR '08
MAR '09
MAR '10
MAR '11
MAR '12
profitability
investments.
of
company's
capital
is
efficiently
On
RETURN ON NET
WORTH
RETURN ON NET
WORTH
This ratio is used in finance as a measure of a
SALES TURNOVER
IN CRORES
SALES TURNOVER
Sales turnover is the company's total
BALANCE SHEET
ANALYSIS
In Rs. crores
EXPANSION PLANS
TCS plans to buy Rs 300 crore land in Bangalore for training
40,000 professionals.
Tata Consultancy Services (TCS) is expanding Intelnet Global
RECENT NEWS
TCS becomes first company to cross 3 lakh-crore market
cap
The
country's
biggest
software
exporter
Tata Consultancy Serviceshas widened its lead overSensex
peers RIL, the market leader for many years, andInfosysafter
it became the first company to cross the 3 lakh-crore market
cap in almost two years on March 5
TCSmarket cap stood at 3.07 lakh crore. That was 29,000 crore
more than the value of Reliance Industries' shares, and 1.38
lakh crore more than that of rival Infosys'. Moreover, the current
value of TCS shares exceeds the combined m-cap of the 27
listed companies belonging to the Tata Group by 94,000 crore.
http://timesofindia.indiatimes.com/tech/tech-news/software-services/TCS
REFERENCES
www.moneycontrol.com
Tata consultancy services annual report 2011-2012.
EBSCOHOST : REFERENCE CODE: CEEBF71B-F124-4643-