Canon IR2420 Trouble Error Codes

1
Canon iR2420 Trouble Error Codes List

Code
Description
Remedy
E0000000
Startup error
The temperature detected by the main or
sub thermistor does not rise to the
specified value during startup control.
E0010000
Abnormally high temperature (detected by

main thermistor)
- Check the connector of the fixing film unit.
The main thermistor detected an
- Replace the fixing film unit. - Replace the
abnormally high temperature (240 deg C) DC controller PCB.
during temperature control.
E0010001
Abnormally high temperature (detected by

sub thermistor)
The sub thermistor detected an
abnormally high temperature (295 deg C) DC controller PCB.
E0020000
Low temperature during temperature

control.
The target temperature is not reached
E0030000
Abnormally low temperature (detected by

main thermistor)
After the temperature detected by the
main thermistor has reached the specified
DC controller PCB.
value, it does not reach the specified
value during initial rotation.
E0030001
Abnormally low temperature (detected by

sub thermistor)
After the temperature detected by the sub
thermistor has reached the specified
DC controller PCB.
value, it does not reach the specified
value during initial rotation.
E0070000
Fixing film sensor failure

The fixing film sensor is faulty.
- Check the connector of the fixing film

sensor. - Replace the fixing film sensor. Replace the DC controller PCB.
E0100000
Main motor failure

The main motor is faulty.
- Check the connector of the main motor. Replace the main motor. - Replace the DC
controller PCB.
E0190001
Waste toner full detection

The waste toner full state was detected.
Replace the drum unit.
E0190002
Waster toner full detection sensor is

faulty.
The waste toner full state was detected
continuously for five or more seconds
- Check the connector of the waster toner

full sensor. - Replace the waste toner full
sensor. - Replace the DC controller PCB.
- Check the fixing film connector. - Replace

the fixing film unit. - Replace the DC
controller PCB.

DC controller PCB.
while the main motor was turning.
E0520000
Erroneous connection to duplex unit

Disconnection of the duplex unit was
detected after power-on, detection of
normal connection to the duplex unit, and
start of communication
- Check the connectors of the duplex unit

and DC controller PCB. - Replace the
duplex controller PCB. - Replace the DC
controller PCB.
E1000000
BD detection PCB failure

The BD detection PCB is faulty
- Check the connector of the BD detection

PCB. - Replace the laser scanner unit. Replace the DC controller PCB.
E1960001
Image processor PCB failure

Error on writing and readout ROM of
image processor PCB (mainn ROM).
- Putting the switch on/off of the power

supply. - Replace the image processor PCB.
E1960002
Image processor PCB failure

Error on writing and readout ROM of
image processor PCB (option ROM).
- Putting the switch on/off of the power

supply. - Replace the image processor PCB.
E1970000
Printer engine communication error

Erroneous communication between the
DC controller PCB and image processor
PCB was detected.
- Check the connectors of the DC controller

PCB and image processor PCB. - Replace
the DC controller PCB for normal
connection. - Replace the image processor
PCB.
Code
Description
Remedy
Finisher communication error

E500- Data communication could not be
0001 performed normally. It has been retried
three times in vain.
- Check the connectors of the finisher

controller PCB and DC controller PCB for
normal connection. - Replace the finisher
controller PCB. - Replace the DC controller
PCB.
- Offset motor or finisher controller PCB

failure
E520- - Offset HP sensor failure The offset motor
0001 was driven for 1000 ms in the HP sensor
approach direction, but the offset HP
sensor did not turn on.
- Check the connector of the offset HP

sensor. - Check the connector of the offset
motor. - Replace the offset HP sensor. Replace the offset motor. - Replace the
finisher controller PCB.
- Offset motor or finisher controller PCB

failure
E520- - Offset HP sensor failure The offset motor
0002 was driven for 1000 ms in the HP sensor
escape direction, but the offset HP sensor
did not turn off.
- Check the connector of the offset HP

sensor. - Check the connector of the offset
motor. - Replace the offset HP sensor. Replace the offset motor. - Replace the
- Staple unit failure

- Staple HP sensor failure
- Check the connector of the staple unit. E531- Finisher controller PCB failure The staple Replace the staple unit. - Replace the
0001
home position was not left when 400 ms
have lapsed since start of staple operation.
- Staple unit failure

- Staple HP sensor failure - Finisher
controller PCB failure The staple home
position had been left once, but it was not
E531reached again when 400 ms have lapsed
0002
since start of staple operation. In addition,
the staple home position could not be
reached by performing reverse operation
for 400 ms.
- Check the connector of the staple unit. Replace the staple unit. - Replace the
Standard tray shift motor or finisher

controller PCB failure
- Standard tray HP sensor failure E540Standard tray clock sensor failure 0001
Standard tray shift motor load failure The
standard tray was moved but the paper
surface was not detected.
- Check the connector of the standard tray

HP sensor. - Check the connector of the
standard tray clock sensor. - Check the
connector of the standard tray shift motor. Replace the standard tray HP sensor. Replace the standard tray clock sensor. Replace the standard tray shift motor. Replace the finisher controller PCB.
- Standard tray shift motor or finisher

Standard tray shift motor load failure
Cannot move (to the pickup position) within
the specified time.

Standard tray shift motor or finisher

Standard tray shift motor load failure The
standard tray was operated, but it did not
reach the sensor within 300 ms

- Standard tray shift motor or finisher

- Standard tray HP sensor failure E540- Standard tray clock sensor failure 0005 Standard tray shift motor load failure The
encoder clock signal was not detected two
or more times when the standard tray was
operated for 300 ms.

- Optional tray motor or finisher controller

PCB failure
- Optional tray HP sensor failure - Optional
E542tray clock sensor failure - Optional tray shift
0001
motor load failure The optional tray was
operated, but the paper surface was not
detected.
- Check the connector of the optional tray

optional tray clock sensor. - Check the
connector of the optional tray shift motor. Replace the optional tray HP sensor. Replace the optional tray clock sensor. Replace the optional tray shift motor. -
Replace the finisher controller PCB.

PCB failure
E542- - Optional tray HP sensor failure - Optional
0002 tray clock sensor failure - Optional tray shift
motor load failure Cannot move (to the
pickup position) within the specified time.

connector of the optional tray shift motor. Replace the optional tray HP sensor. Replace the optional tray clock sensor. Replace the optional tray shift motor. Replace the finisher controller PCB.

PCB failure
0003
motor load failure The optional tray was
moved upward, but it did not reach the HP
sensor within 3000 ms.


PCB failure
0005
motor load failure The encoder clock signal
was not detected two or more times when
the optional tray was operated for 300 ms.

- Stack delivery motor or finisher controller

PCB failure
- Stack delivery HP sensor failure The
E575stack delivery motor was driven for 2000
0001
ms in the stack delivery direction (HP
sensor approach direction), but the stack
delivery HP sensor did not turn on.
- Check the connector of the stack delivery

stack delivery motor. - Check the connector
of the stack delivery HP sensor. - Replace
the stack delivery motor. - Replace the
- Stack delivery motor or finisher controller

PCB failure
- Stack delivery HP sensor failure The
E575stack delivery motor was driven for 2000
0002
ms in the HP sensor escape direction, but
the stack delivery HP sensor did not turn
off.
- Check the connector of the stack delivery

stack delivery motor. - Check the connector
of the stack delivery HP sensor. - Replace
the stack delivery motor. - Replace the
Code
Description
Shutter drive motor or finisher controller

E584- PCB failure
0001 - Shutter open detection sensor failure Shutter clutch failure The shutter open
Remedy
- Check the connector of the shutter open
sensor. - Check the connector of the
shutter clutch. - Check the connector of
the shutter motor. - Replace the shutter
sensor did not turn on when 1000 ms have

open sensor. - Replace the shutter clutch.
lapsed since the shutter unit had performed - Replace the shutter drive motor. open operation, resulting in incomplete open Replace the finisher controller PCB.
operation.
- Shutter drive motor or finisher controller
PCB failure
- Shutter open detection sensor failure E584- Shutter clutch failure The shutter open
0002 sensor did not turn off when 1000 ms have
lapsed since the shutter unit had performed
close operation, resulting in incomplete
close operation.

- Replace the shutter drive motor. Replace the finisher controller PCB.
Erroneous communication with optional

cassette
E716- Disconnection of the optional cassette was
0000 detected after power-on, detection of normal
connection to the optional cassette, and start
of communication.
- Check the connectors of the optional

cassette PCB and DC controller PCB. Replace the optional cassette PCB for
normal connection. - Replace the DC
controller PCB.
Erroneous communication with card reader

(serial communication)
- Disconnection from the card reader has
been detected since communication started
E719after confirmation of normal connection to
0000
the card reader (after power-on) - A serial
communication error has occurred. (The
serial communication error cannot be
recovered.)
- Check the connectors of the card reader

and image processor PCB. - Replace the
card reader for normal connection. Replace the image processor PCB.
Erroneous communication with coin vendor

- Disconnection from the coin vendor has
0002
the coin vendor (after power-on). - A serial
recovered.)
- Check the connection between the

image processor PCB and serial PCB. Check the connectors of the serial PCB
and coin vendor for normal connection. Replace the serial PCB. - Check the coin
vendor. - Replace the image processor
PCB.
Erroneous communication between

E733- controller and printer
0000 Cannot communicate with the printer at
startup.
- Check the connectors of the DC

controller PCB and image processor PCB
for normal connection. - Check the power
supply of the printer (Check whether
initialization is performed at startup). Replace the DC controller PCB or image
processor PCB.
E736- CCU communication error

0000 The installed modem PCB is incompatible.
- Check the connectors of the image

processor PCB and modem. - Replace the
modem PCB. - Replace the image
processor PCB.

processor PCB and LAN PCB for normal
E739controller and network board
connection. - Replace the LAN PCB. 0000
The installed network board is incompatible.
Replace the image processor PCB.
Language file/boot ROM/USB memory error
Download a language file of the correct
E744The language file version does not match
version.
0001
Bootable.
E744The language file is longer than the
version.
0002
permitted size.
version.
0003
Bootable.
E744- Language file/boot ROM/USB memory error Download a language file of the correct
version.
0004 Language file read error
E805- Fan failure
0000 The fan is faulty.
- Check the fan connector. - Replace the

fan. - Replace the DC controller PCB.

Fixing drive circuit failure
unit. - Replace the fixing film unit. E808- The heater does not turn on. - A fixing drive Replace the fixing drive motor. - Replace
0000
motor failure was detected.
the DC controller PCB. - Replace the
power supply PCB.
Code
Description
Remedy
Shutter drive motor or finisher controller

PCB failure
0001 sensor did not turn on when 1000 ms have
open operation, resulting in incomplete open
operation.

- Shutter drive motor or finisher controller

PCB failure
0002 sensor did not turn off when 1000 ms have
close operation, resulting in incomplete
close operation.

Erroneous communication with optional

E716- cassette
0000 Disconnection of the optional cassette was
detected after power-on, detection of normal
- Check the connectors of the optional

cassette PCB and DC controller PCB. Replace the optional cassette PCB for
normal connection. - Replace the DC
connection to the optional cassette, and start controller PCB.

of communication.
Erroneous communication with card reader
- Disconnection from the card reader has
0000
the card reader (after power-on) - A serial
recovered.)
- Check the connectors of the card reader

and image processor PCB. - Replace the
card reader for normal connection. Replace the image processor PCB.
Erroneous communication with coin vendor

- Disconnection from the coin vendor has
0002
the coin vendor (after power-on). - A serial
recovered.)
- Check the connection between the

image processor PCB and serial PCB. Check the connectors of the serial PCB
and coin vendor for normal connection. Replace the serial PCB. - Check the coin
vendor. - Replace the image processor
PCB.

E733- controller and printer
0000 Cannot communicate with the printer at
startup.
- Check the connectors of the DC

controller PCB and image processor PCB
for normal connection. - Check the power
supply of the printer (Check whether
initialization is performed at startup). Replace the DC controller PCB or image
processor PCB.
E736- CCU communication error

0000 The installed modem PCB is incompatible.

processor PCB and modem. - Replace the
modem PCB. - Replace the image
processor PCB.

processor PCB and LAN PCB for normal
E739controller and network board
connection. - Replace the LAN PCB. 0000
The installed network board is incompatible.
Replace the image processor PCB.
version.
0001
Bootable.
E744The language file is longer than the
version.
0002
permitted size.
version.
0003
Bootable.
E744- Language file/boot ROM/USB memory error Download a language file of the correct
version.
0004 Language file read error
E805- Fan failure

0000 The fan is faulty.
- Check the fan connector. - Replace the

fan. - Replace the DC controller PCB.

Fixing drive circuit failure
unit. - Replace the fixing film unit. E808- The heater does not turn on. - A fixing drive Replace the fixing drive motor. - Replace
0000
motor failure was detected.
the DC controller PCB. - Replace the
power supply PCB.
Canon iR3035 Trouble Error Codes

Code
Description
Remedy
The temperature of the fixing assembly is

abnormally high.
While startup control is under way, the
reading of the main thermistor is less than
30 deg C continuously for 200 msec or more
1 sec after the start of power supply. While
startup control is under way, the reading of
E000- the main thermistor is less than 70 deg C
0001 continuously for 200 msec or more 2 sec
after the start of power supply. While startup
control is under way, the reading of the main
thermistor is less than 120 deg C
continuously for 200 msec 6 sec after the
start of power supply. The startup control
does not end 30 sec after the start of power
supply.
Reset the condition in service mode:

COPIER>FUNCTION>CLEAR> ERR.
Replace the main thermistor. Replace the
DC controller PCB.

E001- abnormally high.
0000 The reading of the main thermistor is 250
deg C or more continuously for 200 msec.

DC controller PCB.

0001 The hardware circuit detects overheating of
the main or sub thermistor for 200 msec.

Replace the DC controller PCB.

0002 The reading of the sub thermistor is 295 deg
C or more continuously for 200 msec.

Replace the sub thermistor. Replace the
DC controller PCB.
The rise in temperature of the fixing

assembly is faulty
E002- While startup control is under way, the
0000 reading of the main thermistor is less than
115 deg C continuously for 400 msec 1.3
sec after it has indicated 100 deg C. While

DC controller PCB.
startup control is under way, the reading of

the main thermistor is less than 150 deg C
continuously for 400 msec 1.3 sec after it
has indicated 140 deg C.
The fixing temperature is too low after a
standby state.
E003- While regular temperature control is under
0000 way, the reading of the main thermistor is
less than 140 deg C continuously for 400
msec or more.

DC controller PCB.
The rotation of the fixing film is faulty.

While the fixing motor is rotating, the marker
E007signal is not detected for 6 sec with the
0000
reading of the main thermistor indicating 100
deg C or more.

DC controller PCB.
The rotation of the main motor is faulty.

E010- Detection is executed every 100 msec after Replace the main motor. Replace the DC
0001 the start of motor rotation; however, the drive controller PCB.
detection signal is absent for 2 sec.
The rotation of the main motor is faulty.
E010- During motor rotation, detection is executed Replace the main motor. Replace the DC
0002 every 100 msec; however, the drive signal is controller PCB.
absent 5 times in sequence.
The rotation of the fixing motor is faulty.
E014- Detection is executed every 100 msec after Replace the fixing motor. Replace the DC
0001 the start of motor rotation; however, the drive controller PCB.
detection signal is absent for 2 sec
The rotation of the fixing motor is faulty.
E014- During motor rotation, detection is executed Replace the fixing motor. Replace the DC
0002 every 100 msec; however, the drive signal is controller PCB.
absent 5 times in sequence.
The waste toner case is full, or the waste
toner case full sensor is faulty
When the waste toner case is identified as
E019being full for 2000 prints continuously, an
0000
alert is issued; thereafter, the case is
identified as being full continuously for 100
prints
Replace the waste toner sensor. Replace

the DC controller PCB.
The path between the sub hopper and the

developing assembly is clogged with toner.
The developing assembly toner sensor
Replace the developing assembly toner
E020- detects the absence of toner, while the sub
sensor. Replace the sub hopper toner
0000 hopper toner sensor detects the presence of
sensor. Replace the DC control PCB.
toner. With the developing clutch turned on,
the hopper feedscrew motor is rotated for 1
sec intermittently 194 times; still, the
10
developing assembly toner sensor does not

detect the presence of toner.
The developing assembly connector is
E024- disconnected.
0000 The connection detection signal is absent
continuously for 100 msec.
Replace the developing assembly toner

sensor. Connect the connector. Replace
the DC controller PCB.
The hopper motor or the bottle motor is

faulty.
E025The sub hopper toner sensor connection
0000
detection signal is absent for 100 msec 10
times in sequence.
Code
Description
Remedy
The hopper motor or the bottle motor is faulty.

While the hopper motor is rotating, the motor error
Replace the hopper motor.
E025- lock signal is detected continuously 4 times every 56
Replace the bottle motor.
0001 msec. Or, while the bottle motor is rotating, the motor
error lock signal is detected 22 times in sequence
every 10 msec.
Turn off the main power, and
check the cable for an open
E032- The NE controller counter malfunctions.
0001 An open circuit is detected for the count pulse signal. circuit; then, turn the main power
back on.
The voltage of the power supply is faulty (highE064- voltage error).
0001 The value read from the EEPORM is outside a
specific range.
Turn off and then back on the

main power. Replace the
EEPROM.
The voltage of the power supply is faulty (highvoltage error).

E064- While output is being generated, the AD value of the
0002 primary DC voltage is 230 (DEC) or more for 100
msec 2 times in sequence. (However, after output, it
is not detected for 100 msec.)
Replace the high-voltage power

supply. Replace the DC
controller PCB.

0003 developing DC voltage is 224 (DEC) or more for 10

controller PCB.

E064While output is being generated, the AD value of the
0004
transfer output current is 205 (DEC) or more for 100

supply. Replace the controller
PCB.
11

0005 transfer output voltage is 0 (DEC) for 100 msec 2
times in sequence. (However, after output, it is not
detected for 100 msec.)

controller PCB.
The BD interval is outside a specific range.

After the machine has become ready for image
E100formation (i.e., the scanner motor is ready for
0001
operation, and the laser has been turned on), an
error has occurred 50 times or more (BD error).
Replace the laser unit. Replace

the DC controller PCB. Check
the wiring.
The scanner motor is faulty.

E110- The scanner motor speed lock signal does not
0001 indicate a locked state a specific period of time after
the scanner motor has been started.

the wiring.

E110- The speed lock signal indicates a deviation 10 times
0002 in sequence at intervals of 10 msec after the signal
has indicated a locked state.

the wiring.

With the image clock switched over, the scanner
E110- motor speed lock signal does not indicate a locked
0003 state 6.5 sec after a switchover is made from low to
normal speed or 8 sec after a switchover is made
from normal to low speed

the wiring.
There is an error in the communication with the highvoltage power supply

E191The data transmission/reception does not end
0000
normally 500 msec after the most recent
controller PCB.
transmission/reception of data ended normally.
There is an error in the detection of the CIS home
E202- position.
0001 The attempt to detect the home position fails when
the CIS is moved forward
Disconnect and then connect the

harness connector. Replace the
following as necessary: scanner
home position sensor, scanner
motor, reader controller PCB.
There is an error in the detection of the CIS home

E202- position.
0002 The attempt to detect the home position fails when
the CIS is moved back.

harness connector. Replace the
following as necessary: scanner
home position sensor, scanner
motor, reader controller PCB.
The light intensity of the CIS is faulty.

E225During shading operation, the intensity is below a
0001
specific level.

flexible cable. Replace the
following as necessary: flexible
cable, CIS, reader controller
PCB.
12
Code
Description
Remedy
E2250002
The light intensity of the CIS is faulty.

Disconnect and then connect the flexible
During DF stream reading, the sheet-to- cable. Replace the following as necessary:
sheet light intensity is faulty.
flexible cable, CIS, reader controller PCB.
E2270001
Disconnect and then connect the power

The reader unit power supply is faulty.
supply harness connector. Replace the power
At time of power-on, the 24-V port is off.
supply.
E2270002

At the start of a job, the 24-V port is off.

supply.
E2270003

At the end of a job, the 24-V port is off.

supply.
E2270004

When a load is being driven, the 24-V
port is off.

supply harness. Replace the power supply.
E2480000
The backup memory is faulty.

[Cause] A check error has occurred on
the backup SRAM board. [Location]
bottom ROM [Timing of Detection] once
when the boot ROM is started up
1. Check the presence/absence of a backup

SRAM PCB. 2. Disconnect and then connect
the backup SRAM PCB. 3. Replace the
backup SRAM PCB with a new one.
E2480001

An error has occurred at power-on.
Replace the reader controller PCB.
E2480002

An error has occurred during a write
operation.
E2480003

An error has occurred during a read
operation following a write operation.
E2610000
The zero-cross signal is faulty.

When the relay is on, the zero-cross
signal is not detected for 500 msec or
more.
Replace the AC driver PCB. Replace the DC

controller PCB.
E3150007
There is an error in image data.

There is an error in JBIG encoding.
Turn off and then back on the power.
E315000d
There is an error in image data.

There is an error in JBIG decoding.
Turn off and then back on the power.
E4000001
DF communication error
Check sum error
Disconnect and then connect the connector.

Replace the reader controller PCB. Replace
the ADF controller PCB.
E400-
13
0002
Reception status error
E4000003
Reception interrupt error
Code
Replace the reader control PCB. Replace the

ADF control PCB.
Replace the reader controlled PCB. Replace
the ADF controller PCB.
Description
Remedy
E4900001
Wrong DF
Install an ADF that is compatible with the
The installed DF is not of a supported type. machine.
E5000001
Finisher communication error

Data communication could not be
performed normally. It has been retried
three times in vain.
E5030001
fault in communicatio n with the finisher

(Finisher-Q3/ Q4)
E5030002
fault in communicatio n between finisher

and saddle unit

Replace the saddle controller PCB. Check
the cable.
E5030003
fault in communicatio n betweenf inisher

and punch unit

Replace the punch drive PCB. Check the
cable.
E5050001
fault in the backup memory of the finisher

(common among all finishers)
fault in the data stored in backup memory
Turn off the main power. Check the wiring

of the DC controller PCB and the finisher
controller, and check the fuse of the 24-V
power supply. Thereafter, turn the main
power back on.
E5050002
fault in the backup memory of the finisher

Replace the punch driver PCB. Replace
(common among all finishers)
the finisher controller PCB.
fault in the EEPROM data of the punch unit
E5140001
fault in stack delivery motor (Finisher-S1)

When the stack retaining spacer is returned Replace the finisher controller PCB.
to home position, the belt escape home
Replace the stack delivery motor. Check
position sensor does not go on within 1.5
the stack delivery drive mechanism.
sec.
E5140001
fault in trailing edge assist motor (FinisherQ3/ Q4)

The home position sensor does not go off
even when the trailing edge assist motor
has rotated for a specific period of time.
E5140002
fault in stack delivery motor (FinisherReplace the finisher controller PCB.

S1)When the stack retaining spacer is
Replace the stack delivery motor. Check
shifted from home position, the belt escape
the stack delivery drive mechanism.
home position sensor does not go off within

Replace the finisher control PCB. Replace

the trailing edge assist motor.
14
1.5 sec.
E5140002
fault in trailing edge assist motor (FinisherQ3/ Q4)

Replace the finisher control PCB. Replace
The home position sensor does not go on
the trailing edge assist motor.
even after the trailing edge assist motor has
rotated for a specific period of time.
E5190001
Gear change motor error (Finisher-Q3/ Q4)

Replace the gear change motor. Check the
even when the gear change motor has
gear change mechanism.
E5190002
Gear change motor error (Finisher-Q3/ Q4)

Replace the gear change motor. Check the
even when the gear change motor has
gear change mechanism.
E5300001
Front alignment error (Finisher-Q3/ Q4)

even when the front alignment motor has
been rotated for a specific period of time.

Replace the front alignment motor. Check
the front aligning plate drive mechanism.
Check the front alignment home position
sensor.
E5300002
Front alignment error (Finisher-Q3/ Q4)

even when the front alignment motor has
been rotated for a specific period of time.

Replace the front alignment motor. Check
the front aligning plate drive mechanism.
Check the front alignment home position
sensor.
Code
Description
Remedy
E5308001
Rear alignment error (Finisher-S1)

The home position sensor does not go
on within 2000 msec after the start of
operation when the rear aligning plate is
shifted to home position.
Replace the finisher controlled PCB. Replace

the rear alignment motor. Check the rear
aligning plate drive mechanism. Check the
rear alignment home position sensor.
E5308002
Rear alignment error (Finisher-S1)

off within 1000 msec after the start of
operation when the rear aligning plate is
shifted from home position.
Replace the finisher controlled PCB. Replace

rear alignment home position sensor.
E5310001
Stapler error (Finisher-Q3/Q4)

off even when the stapler motor has
Replace the finisher controller PCB. Replace

the stapler. Check the harness.
E5310002
Stapler error (Finisher-Q3/Q4)

on even when the stapler motor has

15
E5318001
Stapler error (Finisher-S1)

At time of staple jam recovery, the home
position sensor does not go on with 500
msec after the start of reverse rotation of
the stapler motor
E5318002
Stapler error (Finisher-S1)

off within 500 msec after the stapler
motor has been started.

E5320001
Stapler shift error (Finisher-Q3/ Q4)

off even after the stapler shift motor has

the stapler shift motor. Check the stapler shift
home position sensor. Check the harness.
E5320002
Stapler shift error (Finisher-Q3/ Q4)

on even when the stapler shift motor has
E5328001
Stapler shift error (Finisher-S1)

The stapler slide home position sensor
does not go on within 11 sec when the
stapler is shifted to home position.

E5328002
Stapler shift error (Finisher-S1)

The stapler slide home position sensor
does not go off within 1.0 sec when the
stapler is shifted from home position.

E5350001
Swing cam error (Finisher-S1)

off within 1000 msec after the start of
operation when the swing arm is shifted
from home position.

the swing cam motor. Check the swing cam
E5350001
Swing cam error (Finisher-Q3/ Q4)

off even when the swing motor has

E5350002
Swing cam error (Finisher-S1)

off within 1.0 sec when the stack
delivery roller swing arm is moved from
home position.

E5350002
Swing cam error (Finisher-Q3/ Q4)

on even when the swing motor has
rotated for a specific period of time

E5370001
Rear alignment error (Finisher-Q3/ Q4)


16
on within 2000 msec after the start of

operation when the read aligning plate is rear alignment home position sensor.
moved to home position.
Code
Description
Remedy
E5370002
Rear alignment error (Finisher-Q3/

Q4)
The home position sensor does not
go off within 1000 msec after the
start of operation when the rear
aligning plate is moved form home
position.
Replace the finisher controller PCB. Replace the

rear alignment motor. Check the rear aligning
plate drive mechanism. Check the rear alignment
home position sensor.
E5378001
Front alignment error (Finisher-S1)

The home position sensor does not
go on within 2.0 sec when the front
aligning plate is moved to home
position.

front alignment motor. Check the front aligning
plate drive mechanism. Check the front alignment
E5378002
Front alignment error (Finisher-S1)

The home position sensor dos not go
off within 1.0 sec when the front
aligning plate is shifted from home
position.

front alignment motor. Check the front aligning
plate drive mechanism. Check the front alignment
E5400002
Upper tray ascent/descent motor

error (Finisher -Q3/ Q4)
clock error
Replace the No. 1 tray shift motor. Replace the

finisher controller PCB. Check the tray
ascent/descent mechanism.
E5400003

Area error
Replace the No. 1 tray area sensor PCB.

E5400004

Safety switch activation
Check the No. 1 tray closed detecting switch.

E5408002
Stack tray motor error (Finisher-S1)

The operation to detect the paper
surface of the stack tray does not
end within 1.0 sec.

tray ascent/ descent motor. Check the stack tray
drive mechanism. Check the paper surface
sensor.
E5408003
Stack tray motor error (Finisher-S1)

An abnormal combination of sensor
states has been detected.
Replace the finisher controller PCB. Check the

stack tray upper limit sensor. Check the stack
tray lower limit sensor. Check the stack tray
upper paper surface sensor. Check the stack tray
lower paper surface sensor.
E5420002
Lower tray ascent/descent motor

error (Finisher-Q3/ Q4
Replace the No. 2 tray shift motor. Replace the

finisher controller PCB. Check the tray
ascent/descent mechanism.
17
clock error
E5420003

error (Finisher-Q3/ Q4
Area error
Replace the No. 2 tray shift area sensor PCB.

E5778001
Paddle error (Finisher-S1)

The paddle home position sensor
does not go on within 1.5 sec when
the paddle is shifted to home
position.
Check the paddle motor. Check the paddle home

position sensor. Replace the finisher controller
PCB.
E5778002
Paddle error (Finisher-S1)

The paddle home position sensor
does not go off within 1.0 sec when
the paddle is moved to home
position.
Check the paddle motor. Check the paddle home

position sensor. Replace the finisher controller
PCB.
E5840001
Shutter unit error (Finisher-Q3/ Q4)

Check the stack edging motor. Check the open/
The shutter open sensor does not go close clutch. Check the shutter home position
off (i.e., the shutter does not close). sensor. Replace the finisher controller PCB.
E5840002
Shutter unit error (Finisher-Q3/ Q4)

Check the stack edging motor. Check the open/
The shutter open sensor does not go close clutch. Check the shutter home position
on (i.e., the shutter does not open).
sensor. Replace the finisher controller PCB.
E5900001
Punch motor error

The punching home position is not
detected even when the puncher
motor has been driven for 20 msec.
Check the punch motor. Check the punch motor

clock sensor. Check the punch driver PCB.
Code
Description
Remedy
E5900002
Punch motor error

The punch home position sensor is Check the punch motor. Check the punch motor
not defected even after the motor clock sensor. Check the punch driver PCB.
has stopped at time of punch
motor initial operation.
E5910001
Punch dust sensor error

Error in light-receiving voltage
while light is emitted
Check the waste paper case full sensor. Check the

punch driver PCB. Replace the finisher controller
PCB.
E5910002
Punch dust sensor error

while light is not emitted
Check the waste paper case full sensor. Check the

punch driver PCB. Replace the finisher controller
PCB.
E5920001
Paper trailing edge sensor/

horizontal sensor error
when light is emitted (trailing edge
sensor)
Check the paper trailing edge sensor. Check the

horizontal registration sensor. Check the punch
driver PCB. Replace the finisher controller PCB.
E592-
paper trailing edge sensor/
18
0002
registration sensor error

when light is not emitted (trailing
edge sensor)

drive PCB. Replace the finisher controller PCB.
E5920003
Power trailing edge sensor/

registration sensor
when light is emitted (horizontal
registration sensor 1)

E5920004

when light is not emitted
(horizontal registration sensor 1)

E5920005

Check the paper training edge sensor. Check the

E5920006

Check the paper training edge sensor. Check the

driver PCB. Replace the finisher controller.
E5920007


E5920008


drive PCB. Replace the finisher controller PCB
E5920009


E592000A


drive PCB. Replace the finisher controller PCB.
E5930001
Punch shift motor error

The light-receiving voltage home
Check the horizontal registration motor. Check the

horizontal registration home position sensor. Check
19
E5930002
position sensor does not go off

when light is emitted.
the punch driver PCB. Replace the finisher

controller PCB. Check the punch shift mechanism.
Punch shift motor error

The light-receiving voltage home
position sensor does not go on
when light is not emitted.
Check the horizontal registration motor. Check the

horizontal registration home position sensor. Check
the punch driver PCB. Replace the finisher
controller PCB. Check the punch shift mechanism.
20
Code
Description
Remedy
E5F0001
Saddle switch error

The inlet cover switch has been identified as
being open for 1 sec or more after the start of
printing or the start of initial rotation with the
following sensors identifying their respective
covers as being closed: - inlet cover sensor
(PI9S) - nt cover open/closed sensor (PI2S) delivery cover sensor (PI3S) Or, the front over
switch (MS2S) or the delivery cover switch
(MS3S) is open. Inlet cover switch (MS1S)/front
cover switch (MS2S)/ delivery cover switch
(MS3S) Check the inlet cover switch. Check the
inlet cover sensor. Check the front cover open/
closed sensor. Check the delivery cover sensor.
Replace the finisher controller
Check the inlet cover switch.

Check the inlet cover sensor.
Check the front cover open/
closed sensor. Check the delivery
cover sensor. Replace the finisher
controller PCB.
E5F0002
Saddle switch error

The front cover switch has been identified as
being open from the start of printing or the start
of initial rotation with the following sensors
identifying their respective covers as being
closed. - inlet cover sensor (PI9S) - front cover
open/closed sensor (PI2S) - delivery cover
sensor (PI3S) - front cover switch (MS2S)/
delivery cover switch (MS3S) Check the front
cover switch. Check the inlet cover sensor.
Check the front cover open/ closed sensor.
Check the delivery cover sensor. Replace the
finisher controller
Check the front cover switch.

Check the front cover open/
closed sensor. Check the delivery
cover sensor. Replace the finisher
controller PCB.
E5F0003
Saddle switch error

The delivery cover switch has been identified as
being open after the start of printing or the start
of initial rotation of the host machine with the
following sensors identifying their respective
covers as being closed: - inlet cover sensor
(PI9S) - front cover open/closed sensor (PI2S) delivery cover sensor (PI3S) - delivery cover
switch (MS3S)
Check the delivery cover switch.

Check the front cover open/closed
sensor. Check the delivery cover
sensor. Replace the finisher
controller PCB.
Saddle paper positioning plate error

The paper positioning plate home position sensor
E5F0- does to go on when the paper positioning motor
0001 has been driven for 1.33 sec. Paper positioning
plate motor (M4S)/paper positioning plate home
position sensor (P17S)
Check the paper positioning plate

motor. Check the paper
positioning plate home position
controller PCB. Check the paper
positioning plate drive mechanism.
Saddle paper positioning plate error

Check the paper positioning plate
E5F0The paper positioning plate home position sensor motor. Check the paper
0002
doest not go off when the paper positioning plate positioning plate home position
21
motor has been driven for 1 sec. Paper

positioning plate motor (M4S)/paper positioning
plate home position sensor (P17S)

positioning plate drive mechanism.
Saddle paper folding error

The number of detection pulses of the paper
E5F1folding motor clock sensor has dropped below a
0001
specific value. Paper folding motor (M2S)/ paper
folding motor clock sensor (P14S)
Check the paper folding motor.

Check the paper folding motor
clock sensor. Replace the finisher
folding plate drive mechanism.
Saddle paper folding error

The state of the paper folding home position
E5F1- sensor doest not change when the paper folding
0002 motor has been driven for 3 sec. Paper folding
motor (M2S)/ paper folding motor clock sensor
(P14S
Check the paper folding motor.

Check the paper folding motor
clock sensor. Replace the finisher
folding plate drive mechanism.
Saddle guide error

The guide home position sensor does not go on
E5F2when the guide motor has been driven for 0.455
0001
sec. Guide motor (M3S)/guide home position
sensor (PI13S)
Check the guide motor. Check the

guide home position sensor.
PCB. Check the guide drive
mechanism.
Saddle guide error

The guide home position sensor does not go off
E5F2when the guide motor has been driven for 1 sec.
0002
Guide motor (M3S)/guide home position sensor
(PI13S)
Check the guide motor. Check the

PCB. Check the guide drive
mechanism.
Saddle alignment error

The aligning plate home position sensor does not
E5F3- go on when the alignment motor has been driven
0001 for 0.5 sec. (at time of initialization, 1.67 sec.)
Alignment motor (M5S)/ aligning plate home
position sensor (PI5S)
Check the alignment motor. Check

the alignment home position
sensor. Check the aligning plate
drive mechanism. Replace the
Saddle alignment error

The aligning plate home position sensor does not
E5F3go off when the alignment motor has been driven
0002
for 1 sec. Alignment motor (M5S)/ aligning plate
home position sensor (PI5S)
Check the alignment motor. Check

the alignment home position
sensor. Check the aligning plate
drive mechanism. Replace the
Saddle rear stapling error

The stitching home position sensor does not go
Replace the stitcher (rear). Check
E5F4- on when the stitch motor (rear) has been rotated
the harness. Replace the finisher
0001 in reverse for 0.5 sec or more. Stitch motor (rear;
controller PCB.
M6S)/ stitching home position sensor (rear;
MS5S)
Saddle rear stapling error
E5F4off when the stitch motor (rear) has been rotated
0002
in normal direction for 0.5 sec or more. Stitch
motor (rear; MS)/ stitching home position sensor
Replace the stitcher (rear). Check

controller PCB.
22
(rear; MS5S)
Saddle front stapling error
Replace the stitcher (front). Check
E5F5- on when the stitch motor (front) has been rotated
0001 in reverse for 0.5 sec or more. Stitch motor (front;
controller PCB.
M7S)/ stitching home position sensor (front;
MS7S)
Saddle front stapling error
Replace the stitcher (front). Check
E5F5- off when the switch motor (front) has been
0002 rotated in normal direction for 0.5 sec or more.
controller PCB.
Stitch motor (front; M7S)/ stitching home position
sensor (front; MS7S)
Code
Description
Remedy
E5F60001
Saddle butting error

The paper butting plate home position sensor does not
go on when the paper butting plate motor has been
driven for 0.3 sec. Paper butting plate motor (M8S)/paper
butting plate home position sensor (PI14S)
Check the paper butting

plate motor. Check the paper
butting plate home position
controller PCB.
E5F60002

The paper butting plate home position sensor does not
go off when the paper butting plate motor has been
driven for 80 msec or more. Paper butting plate motor
(M8S)/paper butting plate home position sensor (PI14S)

butting plate home position
controller PCB.
E5F60003

The number of detection pulses of the paper butting plate
motor has dropped below a specific value. paper butting
plate motor (M8S)/paper butting plate motor clock sensor
(PI1S)
Check the paper butting plate motor. Check the paper
butting plate motor clock sensor. Replace the finisher
controller

butting plate motor clock
controller PCB.
E5F60004

The paper butting plate leading edge sensor does not go
off when the paper butting plate motor has been driven
for 80 msec. Paper butting plate motor (M8S)/paper
butting plate leading edge sensor (PI15S)

butting plate leading edge
controller PCB.
E5F60005

The paper butting plate leading edge sensor does not go
on when the paper butting plate motor has been driven
for 0.3 sec. Paper butting plate more (M8S)/paper butting
plate leading edge sensor (PI15S)

butting plate leading edge
controller PCB.
23
E5F80001
Saddle connector error

The connector of the paper butting plate home position
sensor has been identified as being disconnected.
Connector of guide home position sensor (PI13S)
Connect the connector of the

Check the harness. Replace
the finisher controller PCB.
E5F80002

The connector of the paper butting plate home position
Connector of paper butting plate home position sensor
(PI14S)

paper butting plate home
position sensor. Check the
harness. Replace the finisher
controller PCB.
E5F80003

The connector of the paper butting plate leading edge
Connector of paper butting plate leading edge sensor
(PI15S)

paper butting plate leading
edge sensor. Check the
harness. Replace the finisher
controller PCB.
E6020001
There is an error on the hard disk.

[Cause] An HDD detection error has occurred. The HDD
cannot be detected. The HDD does not become ready.
The HDD returns an error. [Detection] while boot ROM is
in session BARSAC startup, mounting (usrIde) [Timing of
Detection] once at startup
E6020002

[Cause] There is no startup file. The program for the main
CPU does not exist on the HDD or in BOOTDEV/BOOT,
and so on. [Detection] while boot ROM is in use at time of
system file loading (usrIde) [Timing of Detection] once at
startup
E6020003

[Cause] An HD write abort error has occurred. The
sectors for BOOTDEV on the HD cannot be read.
[Detection] BARSAC (all; at time of bootable startup)
[Timing of Detection] once at startup
E6020006

[Cause] A subbootable that matches the PDL type does
not exit in BOOTDEV/BOOT. [Detection] during loading
of sub boot in oclibroot [Timing of Detection] once at
bootable startup
E6020007

[Cause] An ICC profile that matches the PDL type does
not exist in BOOTDEV/PDL. [Detection] beginning of
oclibroot; judgment based on functions of PDL team that
are called in [Timing of Detection] once at bootable
startup
E60201XX

/DOSDEV is faulty
E60202XX

/FSTDEV is faulty.
24
Code
Description
Remedy
E60203XX
There is an error on the hard

disk.
/DOSDEV2 is faulty.
E60204XX

disk.
/FSTPDEV is faulty.
E60205XX

disk.
/DOSDEV3 is faulty.
E60206XX

disk.
/PDLDEV is faulty.
E60207XX

disk.
/DOSDEV4 is faulty.
E60208XX

disk.
/BOOTDEV is faulty.
E60209XX

disk.
/DOSDEV5 is faulty.
E602FFXX

disk.
There is an error in a partition
that cannot be identified.
E6040000
The image memory is faulty or

is inadequate.
The memory size does not
match the model.
Increase the memory.
E6090008
There is an error on the HDD.

At startup, the HDD fails to
reach a specific temperature
level within a specific period of
time.
Replace the hard disk. Replace the DC controller

PCB.
E6090009
There is an error on the HDD.

At time of sleep recovery, the
temperature fails to reach a
specific level.
Replace the hard disk. Replace the DC controller

PCB.
E610
The HDD coding key is faulty.

Try step 1); if it fails, try step 2). 1) Turn off and then
The SRM/PCB is faulty. The
back on the power switch to generate the key once
battery has become exhausted, again. 2) If the same error still continues, replace the
25
leading to loss of SRAM

contents.
board on which the SRAM is mounted. (Keep in mind

that doing so will lead to loss of all user data.)
E6740001
An error has occurred in

communication between the fax
control PCB (2-line) and main
controller PCB.
An attempt to set mode for the
fax device has failed.
1. Check the connection of the cable between the fax

control PCB (2-line) and the main controller PCB. 2.
Replace the ROM DIMM of the fax control PCB (2line). 3. Replace the fax control PCB (2- line). 4.
Replace the main controller PCB.
E7100001
There is an error in the

initialization of the IPC.
The machine fails to become
ready 3 sec or less after the
IPC chip startup.
Check the cable.
E7100002

initialization of the IPC.
When the main power is turned
Check the cable.
on, the communication IC (IPC)
on the DC controller PCB
cannot be initialized.
Code
Description
Remedy
There is an error in the IPC

communication.
E711The occurrence of an error has been
0001
recorded in the error register of the IPC
chip 4 times or more within 1.5 sec.
Check the cable.
There is an error in the IPC

communication.
E711The occurrence of an error has been
0002
recorded in the error register of the IPC
chip 4 times or more within 2 sec.
Check the cable.
There is an error in the communication

with the finisher.
Check the cable. Replace the DC controller
E713The communication with the finisher
PCB. Replace the finisher controller PCB.
0000
does not resume within 5 sec after it has
been disrupted.
with the pedestal.
E716After the presence of a pedestal has
0000
been detected, the communication fails
to be normal for 5 sec
Check the cable. Replace the DC controller

PCB. Replace the pedestal drive PCB.

E717with the NE controller.
0001
The NE controller is not connected at
Check the cable; thereafter, reset the

condition in service mode:
26
power on, although it was connected

before the power was turned off because
of an error.
with the NE controller.
An IPC error has occurred while the NE
E717controller is in operation. There is an
0002
open circuit for the IPC. An error has
occurred, and the IPC communication
remains disabled

There is a coin vendor error.

The coin vendor is not connected when
E719the power is turned on, although it was
0001
connected before the power was turned
off because of an error.


While the coin vendor is in operation, an
IPC error has occurred, IPC has
developed an open circuit, or an error
E719preventing recovery of IPC
0002
communication has occurred. An open
circuit has been detected in the line for
the pickup/delivery signal. An illegal
signal has been detected.


E719- While the unit price is being checked at
0003 startup, an error occurs in the
communication with the coin vendor.


An error has occurred at new card reader
E719- startup. The new card reader is not
0011 connected when the power is turned off,
although it was connected when the
power was turned off.
An IPC error has occurred at new card
E719reader startup. There is an IPC open
0012
circuit. An error has occurred that
prevents recovery of IPC communication.
E730- There is a PDL software error
1001 An initialization error has occurred.
1. Execute PDL resetting. 2. Turn on the

power once again.
There is a PDL software error

E730- An error that may be critical to the
100A system (e.g., failed initialization) has
occurred.
1. Execute PDL resetting. 2. Turn on the

power once again.
E730- There is a PDL software error
1. Turn on the power once main. 2. Check the
27
9004

(PAI) with an external controller.

E730There is a fault in the connector of the
9005
vide cable to the external controller
connection of the open I/F board and the

cable. 3. Replace the board for the external
controller open I/F. 4. Replace the main
board.
1. Turn on the power once main. 2. Check the
connection of the open I/F board and the
cable. 3. Replace the board for the external
controller open I/F. 4. Replace the main
board.
28
Code
Description
Remedy
E730A006
1. Execute PDL resetting. 2. Turn on the power

once again. 3. Check the connection of the
The PDL board does not respond. A
SURF board. 4. Re-install the firmware. 5.
subbootable is faulty or absent
Replace the main board.
E730A007

There is a mismatch between the
1. Execute PDL resetting. 2. Turn on the power
control software of the machine and once again. 3. Execute system formatting (all),
the PDL control software in regard
and reinstall the system.
to version.
E730B013

There is corruption in the font data.
1. Turn on the power once again. 2. Re-install

the software. 3. Execute system formatting
(all), and reinstall the system.
E7320001

communication with the scanner
There is a DDI-S communication
error.
1. Check the connector used to connect the

scanner. 2. Check the power supply of the
scanner (to see if initialization takes place at
startup). 3. Replace the reader controller,
scanner board, or main board as necessary.
E7330000

communication with the printer.
At startup, communication with the
printer fails.
1. Check the connector used to connect to the

printer. 2. Check the power supply of the
printer (to see if initialization takes place at
startup). 3. Replace the DC controller or the
main board.
E7330001

communication with the printer.
There is a DDI-P communication
error
1. Check the connection with the printer. 2.

Check the power supply of the printer (to see if
initialization takes place at startup). 3. Replace
the DC controller or the main board.
E7400002
There is an error on the Ether

board.
The MAC address is illegal.
Replace the LAN card.
E7430000
There is an error in the DDI

communication.
An SCI error has occurred. The
received data is faulty. A reception
timeout condition has occurred. An
SEQ timeout error has occurred.
Disconnect and then connect the flexible cable

used to connect the reader unit and the printer
unit. Replace the following as necessary:
flexible cable, reader controller PCB, main
controller PCB.
E7440001
There is an error in the language

file/boot ROM.
The version of the language file on
version.
the HDD and that of the bootable do
not match.
E7440002

file/boot ROM.
The size of the language file on the
HDD is too large.

version.
29
E7440003

file/boot ROM.
There is no language file on the
HDD indicated by config.txt for a
switchover.

version.
E7440004

file/boot ROM.
An attempt to switchover to a
language on the HDD fails

version.
E7441000

file/boot ROM.
Replace the boot ROM with one of the model
The boot ROM that is mounted is of in question.
the wrong type.
E7442000

file/boot ROM.
The engine ID indicated by the
software ID is illegal.
Replace it with a software ID of the correct

model.
E7450001
There is a fault on the TokeRing

board.
An attempt at PCI initialization has
failed.
1. Disconnect and then connect the TokeRing

board. 2. Replace the TokeRing board.
Code
Description
Remedy
E7450002
There is a fault on the TokeRing board.

The MAC address is faulty
1. Replace the TokenRing board.
E7450003

There is an error in the acquisition/setting
of board information.
E7450004

There is a connection error
1. Check the connection of the cable. 2.

Replace the cable. 3. Check the power
source of the MAU. 4. Replace the MAU.
E7450005

Other Errors
E7460003
The accessories board is of the wrong type

Replace the UFR board of the correct type
At startup, a board for a different model has
(model).
been detected.
E7481001
There is a mismatch between controller

board and SDRAM size.
There is a mismatch between the control
board and the SDRAM.
Check the correct combination between

board and SDRAM.
E805-
There is a fan error.
Replace the fan. Replace the DC controller
30
0000
While the fan is at rest, the lock signal has PCB.

been detected for 5 sec. While the fan is in
operation, the lock signal is not detected for
5 sec

Canon IR2420 Trouble Error Codes

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Canon IR2420 Trouble Error Codes

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1

Canon iR2420 Trouble Error Codes List

Abnormally high temperature (detected by

Abnormally high temperature (detected by

Low temperature during temperature

Abnormally low temperature (detected by

Abnormally low temperature (detected by

Fixing film sensor failure

- Check the connector of the fixing film

Main motor failure

Waste toner full detection

Replace the drum unit.

Waster toner full detection sensor is

- Check the connector of the waster toner

- Check the fixing film connector. - Replace

- Check the connector of the fixing film unit.

while the main motor was turning.

Erroneous connection to duplex unit

- Check the connectors of the duplex unit

BD detection PCB failure

- Check the connector of the BD detection

Image processor PCB failure

- Putting the switch on/off of the power

Image processor PCB failure

- Putting the switch on/off of the power

Printer engine communication error

- Check the connectors of the DC controller

Finisher communication error

- Check the connectors of the finisher

- Offset motor or finisher controller PCB

- Check the connector of the offset HP

- Offset motor or finisher controller PCB

- Check the connector of the offset HP

- Staple unit failure

- Staple unit failure

Standard tray shift motor or finisher

- Check the connector of the standard tray

- Standard tray shift motor or finisher

- Check the connector of the standard tray

Standard tray shift motor or finisher

- Check the connector of the standard tray

- Standard tray shift motor or finisher

- Check the connector of the standard tray

- Optional tray motor or finisher controller

- Check the connector of the optional tray

Replace the finisher controller PCB.

- Check the connector of the optional tray

- Optional tray motor or finisher controller

- Check the connector of the optional tray

- Optional tray motor or finisher controller

- Check the connector of the optional tray

- Stack delivery motor or finisher controller

- Check the connector of the stack delivery

- Stack delivery motor or finisher controller

- Check the connector of the stack delivery

Shutter drive motor or finisher controller

sensor did not turn on when 1000 ms have

- Check the connector of the shutter open

Erroneous communication with optional

- Check the connectors of the optional

Erroneous communication with card reader

- Check the connectors of the card reader

Erroneous communication with coin vendor

- Check the connection between the