Quick info on Apartment Management Tools

Compiled by Prashant Kamat, for Citizen Matters

Bangalore's own interactive newsmagazine at www.citizenmatters.in

No. Feature Apartment Adda Common Floor OneSolution.in Apna Complex Groupz

Source www.apartmentadda.com www.commonfloor.com www.onesolution.in www.apnacomplex.com

Note: Premium packages include Note: additional details of features

all functionality of previous
Notes packages - e.g. Premium Pro
includes all features of Premium
Lite and Basic.
Note: Premium packages include Sketchy information on website -
not available on website. Created No information on website on
all functionality of previous only high level functionality
an ID to get more details, but
packages - e.g. Premium includes described; Sent Presentation from
product features / any other
cannot access certain features till details.
all features of Standard and Basic. Company
admin privileges are available.

1 Communications
1.1 Residents Forum Online forum for Residents to create
Individual Email
discussions and post messages ü Basic ü ü Basic û - û facility
1.1.1 Email Integration Notification to individual emails of Posts,
Posting by replying to email ü ü ? Not known û - û -
1.1.2 Advanced Text Formatting Supports inclusion of Images, formatted text,
hyperlinks ü û ? Not known û - û -
1.2 Administrators Forum Online forum for MC Members to create
discussions and post messages ü Basic û - û - û - û -
1.2.1 Email Integration Notification to individual emails of Posts,
Posting by replying to email
ü Basic û û û - û -
1.2.2 Advanced Text Formatting Supports inclusion of Images, formatted text,
hyperlinks
ü Basic û û û - û -
1.3 Notice Board Online notice board
ü Basic ü ü Basic ü ü
1.3.1 Categorization of Notices Types of notices supported Limited to 5 pre-defined
3 Basic ü
categories
? Not known ? Not known û -
1.3.2 Expiry Date Remove notices after Expiry Date ü Basic ü ? Not known ü ü Month only
1.3.3 Email Integration New notice generates email to Residents
ü Basic ü ? Not known ü ? Not known

1.3.4 Add comments to notices Ability to respond to notices ü Basic û ? Not known ? Not known û -
1.3.5 Attach documents to notices Ability to attach documents to notices ü Basic ü ? Not known ü û -
1.4 Calendar Online calendar to publicize and track
upcoming events ü Basic ü û - ü
1.5 Poll Online poll
No facility to create
polls, though one
ü Basic ü ü Basic û - û can receive
'surveys'
1.6 Bulk Email / SMS Send messages to all residents via Email
and / or SMS ü Basic ü From details on site ü Standard ü ü
1.6.1 Selective broadcast to sub- E.g. only to tenants / owners
groups
ü ? ü Premium ü û -
1.6.2 Future broadcast Schedule broadcast for a later date ü ? ? Not known û - û -
2 Community
2.1 Residents List Online searchable directory of Residents
ü Basic ü ü Basic ü ü
2.2 Vendor List Maintain list of vendors online
ü Basic ü ü Basic ü û -
2.3 Document Repository Upload documents for all Residents to
access ü Basic ü ü Standard ü û -
2.4 Classifieds Post Wanted / For Sale advertisements
ü Basic ü ü Standard ü (through notice board) û -
(through notice board)

2.5 Create Internal Groups û - ü û - û - û -

2.6 Knowledge Base ü ü û - û - û -
2.7 Facilities Booking û - û - ü Premium û - û -
3 Management
3.1 Manage Users Add / Delete role-based users
ü Basic ? Not known ü Basic ? Not known ? Not known
3.1.1 Multiple types of Users E.g. Resident, MC Member, Manager
3 Resident, Admin, Manager ? 2 Resident, Admin ? Not known ? Not known

3.1.2 Bulk Upload Create users in bulk from a spreadsheet

ü ? ? Not known ? Not known ? Not known

3.2 Admin Files Document Repository for MC members only

ü Premium Lite û - û - û - û -
3.3 Issue Tracker Track long-running issues
ü Premium Lite û - û - ü û -
3.4 Complaint Tracker Residents can log complaints online which
can be viewed and acted on by MC
members
ü Premium Lite ü ü Standard ü ü Called Issue
Tracker
3.4.1 Types of complaints Support different types of complaints My Complaints, Personal and Common
2 ? ? Not known ? Not known ü
Community Complaints only
3.4.2 Email / SMS Notification Update status on complaint by Email / SMS
ü ? ? Not known ? Not known ? Not known

3.4.3 Auto-escalation Suport Escalation Hierarchy ü ? ? Not known ? Not known û -

3.5 Asset Tracker Track community Assets online
ü Premium Lite û Planned ü Premium û - û -
3.5.1 Asset Information Maintain relevant information on Asset ü û ü û - û -
3.5.2 Attach documents Attach scanned documents ü û ? Not known û - û -
3.5.3 Set Alerts Set Email/SMS alerts for AMC renewal,
Maintenance Check, etc. ü û ? Not known û - û -
3.5.4 Assign Service Providers Assign Service Provider for each Asset ü û ? Not known û - û -
3.6 Maintenance Contacts Database of Maintenance contacts with due- (through Vendor
date tracking ü Premium Lite ü ü Premium ü Contacts) û -
3.7 Staff Manager Directory of all Staff (Domestic Help)
working in Residents homes ü Add-on û - û - û - û -
3.8 Notice Manager Manage notices
ü Add-on û - û - û - û -
3.8.1 Workflow to approve Notices Approval of notices by MC before being
posted to the notice board
ü û û û - û -
3.9 Secret Ballot Online election
ü Premium Lite ü û - û - û -
3.10 Setup Profile Maintain publicly shared information
(Address, Directions, etc.) about the
Complex
ü Basic ? Not known ü Basic ü û -

3.11 Admin Reports Reports for MC Members - Defaulters List,

List of Residents, etc. ü Premium Lite ? Not known ü Basic û - û -
3.12 Stores / Inventory
Management û - û Planned ü Premium û - û -
3.13 Maintenance Charge View outstanding balance against own
Tracking
apartment ü Basic ? Not known ü Basic ü û -
3.14 Parking Slots
Management û - û - ü Premium û - û -
3.15 Purchase Management û - û - ü Premium û - û -
3.16 Services Evaluation û - û - ü Premium û - û -
3.17 Move-In / Move-Out û - û - ü Standard û - û -
3.18 Ownership Changes û - û - ü Basic û - û -
4 Accounting
4.1 Income Tracker ü Premium Pro û Planned ü Standard ü û -
4.1.1 Auto Invoice Automatic invoice for regular charges
û Planned ü ? Not known û -
4.1.2 Income Classification Separately track different types of Income -
e.g. Maintenance and Others û Planned ü ? Not known û -
4.1.3 e-Receipt Generate Receipt and email to party
û Planned ü ? Not known û -
4.1.4 Dunning Email / SMS Reminders for late payments
û Planned ü ? Not known û -
4.2 Expense Tracker ü Premium Pro û Planned ü Premium ü û -
4.2.1 Budgeting Maintain budgets and track variance
û Planned ü ? Not known û -
4.3 Bank & Cash ü Premium Pro û Planned ü Standard û - û -
4.4 Tally Integration Premium Pro (partial -
üû Import only)
û Planned ? Not known ? Not known û -
5 Pricing
5.1 Pricing Model Subscription
Subscription Free Subscription (free for Associations yet to be ? Not known
formed)

5.2 Pricing Stages Basic, Premium Lite, Premium

3 Pro
0 3 Basic, Standard, Premium ? Not known ? Not known

5.3 Pricing Base No. of Apartments, Per No. of Apartments, Per No. of Apartments, Per
Apartment per Month NA Apartment per Month Apartment per Month ? Not known

5.4 Volume Discounts Based on Number of

ü Apartments NA ? Not known ? Not known ? Not known

5.5 Price Basic - Free

Premium Lite - Rs. 20 - 5 / unit
/ mth
Premium Pro - Rs. 25 - 10 /
NA ? Not known ? Not known ? Not known

unit / mth

6 Support
6.1 Email Support ü Basic ü ü Basic ? Not known ? Not known

6.2 Phone Support ü Premium Lite û ü Standard ? Not known ? Not known

Note: This document has been compiled independently based on information available from the solution providers at the time of publication. All of Citizen Matters terms and conditions and disclaimer published online
at www.citizenmatters.in apply to this document.
Updated on 23 Sep 2010