MecaBbadnarbsdhesnetatad ee Nerds nes $30008 apa re 808 Shoes yb Po, to O'S ae emotes wane behin Ref: HCL/ESO/TOMMY/OND-001 Date: 1* Oct 2010, Tommy Hilfiger Arvind Marjani Brands Pvt Ltd #4, Brunton Ist Cross Road M,G.Road,Near Old Passport office Bangalore - 560 025. Dear Sir/Madam, Sub: AMC for Computer for the Period — 01.10.2010 to 30.09.2011 At the outset we would like to thank you very much for the kind courtesy always extended fo us during our visits to your esteemed organization. With reference to the above, enclosed please find our AMC Payment Quotation No. HCL/ESO/TOMMY/OND-001. Dt. 01.10.2010. for the Period from 01.10.2010 to 30.09.2011. You are requested to make the payment by DD/Cheque in favor of M/s HCL INFOSYSTEMS LIMITED payable at Bangalore and Please forward the same along with necessary covering letter t6 our above office address. Thanking you and assuring you of our best services always, ‘Yours truly, for HCL INFOSYSTEMS LIMITED, e Ae a \ Priveln BK Tanne Area CE Manager Mobile : 9986044246 Email id : praveenbk@heLin rae. a| ‘QUOTATION / ORDER FOR MAINTENANCE SERVICE HCL INFOSYSTEMS LTD., nee ‘Shubharam Complex, 3rd Floor, 144 MG Road, Bangalore ~ 4 Contact No lzdtce HCUIESO/TOMAIY,/OND/OO1 FROM 7 TO 01102010 30.08.2011 F Piease tender us the services according to ther terms and conditions Tea Nae so DESCRIPTION UNIT Rete] (7 Charee B___PalR. 1 [Annual Maintenance Contract for 1 | 243,000.00 243,000.09 (Comprehensive AMC suppcort PCs/Servers and Laptops |As per the attached annexure, Ptoase note: Fen [Torms & condition as por annexure, IVAT @ 8% of Components Value (21.60 % of AMC Value) 2524.4} Service Tax @ 10.3% of Services Value 78.40 % of AMC Value) 19022.736 [AMOUNT IN WORDS: Rupes Two Lac Sty he hound to hued ard ay sren and ase en OMY ean TOTAL 20s.247.1d |TYPE OF SERVICE mae Date of expiry of maintenance under RENDERED AT Technical Sorvices Contract [Customer Signature with Date Name Designation: Tommy Hilti [Customer Name: Arvind Murjani Brands Pvt Ltd JAddross ##4, Brunton tst Gross Road M.G.Road,Noar Old Passport office ‘Bangalore - 560 025. Validity 120 days trom the date of quotation or 15 days fram the expiry of your warranty /Goniracl, which ever fs earler Registered Ofice: 806-808, siddharth, 96 Nehru Place, New Delhi- 110 019[te for 10-11 lat [Rate /Year [Total AMC Amount 2] 16000 36000} 2|Server-HP ML 110 i|_ #0000] 70000 SIPC - Any Model / Make 20 2000] 40000} 4|Laptop- HCL (Comprehsive) 74] 6500] 37000} Laptop- HP/[DelVSony (Non Comprohnsive ) 22 3000] [Total Terms & Conditions : 1 This Support includes Onsite support for Hardware & OS on Servers Desktop and Laptop. 2 Comprhensive support is including all spares except Leptop Battery and Adaptor. 3 Non Comprensive support is only for OS and Diagnosing the problem. ‘Spares will be charged extra depends on the spares availabilty in the market 4 Extended 24/7 and 8 hours resolution support for the ML 360 server installed at warehouse, Whitefield. 5 Replacement of spares which has gone bad due to site problems such as high voltage , bad earthing,rat discharge et:will not be covered under this contract. aM 1 ne 6 Cals will be geiting attended from HCL office upon the call registration at HCL Call board on all HCL working days from 9 AM to 6 PM 7 Allthe calls will be attending within 4 Hrs of call registration and resolution will be done within 8 Hrs if no spare replacement is required. 8 IFany hadware found to be beyond repair the same will be replacing with same or higher ! HCL equivalent. 9 Antivirus support is not covered under this contract if requires we will be able to support at extra cost. Payment Terms & Condition 1 Payment to be made half yearly advance.