IR in MP Zone of BOB

Group 3
 Q1.Reasons for high degree of
collaboration
• Partnership approach : Zonal Mgr chose
partnership based on Integrative model,
characterized by information sharing between the
parties so that a joint and factually grounded
approach could be taken towards common goal.


• Management’s preparedness to utilize

Union channels: taking softer approaches on
face value with a central thrust to engender high
level of commitment among unions, officers &
employees.


• Confidence building measures:

Open door policy
Keeping Unions in loop regarding any direct
communications to employees
 Q1.Reasons for high degree of
collaboration
• Focus on Communication mechanism:
Frequent meetings of all stakeholders
Joint declaration sent to all employees
Joint addressal of employees concerns
Mode of interactions: both formal and informal


• Focus on grievance management: To ensure

separation of business activities from individual
issues , grievances were addressed promptly.


• Leadership: Zonal mgr’s transformational

leadership approach was instrumental in ensuring
all around commitment through team spirit.
•
• Nothing succeeds “The success”: Initial
success that MP BOB got, further helped the entire
team to glued together and aim for further heights.
 Q2.Potentiality of WPM as
strategic IR Device
• Amicable and clean work environment


• Informal work culture and increased

employees’ motivation


• Rivalry minimized thru joint forums: lesser

conflicts resulting better Industrial relations


• Collective action to achieve target : Team

work and avoidance of silos.


• Achievement of common goals: Improvement

has been noticed quickly.
 Q3. Lessons in IR

• Choice of strategy of cooperation or

conflict: IR in a company is as good/bad as
the strategy adopted by the company. The case
suggests in a public sector “New Realism”
approachHIGH
is best suited.
Traditional
R New Realism
I Collectivism
n
o
s
is
a
h
p
m Individualised
E The Black Hole
HRM
LOW
LOW HIGH

Emphasis on HRM
 Q3. Lessons in IR contd..

• Enlightened & responsible trade

unions: Trade unions may promote the status
of labor without jeopardizing the interests of
enterprise.
• Importance of leadership
• Necessity of confidence building
measures
• Transparency
• Role of communication
• Grievance management
•
Thank You