LESSON PLAN II

SCHOOL : SMK SWASTISARI KUPANG

SUBJECT : ENGLISH
CLASS/SEMESTER : XI/1
COMPETENCE STANDARD : ENGLISH COMMUNICATION AT
ELEMENTARY LEVEL
BASIC COMPETENCE : To note the simple messages in direct interaction
and throughout the equipment.
INDICATOR : To note the received messages by phone correctly.
TIME ALLOCATION : 3 X 45 minutes
I. OBJECTIVE : At the end of the activities, the students are able to
note the received messages by phone correctly.
II. TEACHING MATERIAL :

→ Preliminary conversation
- What do you say when you make the phone call?
- What do you usually say when you answer the
phone call?
- What do you say when the person you are calling is
not at home?

* Some expression often used on telephone

1. Greeting/Leave Taking
 Hello
 Good morning/ afternoon etc.
 Bye
 Good bye
2. Initiating a call
 May I speak to …….. please
 I’d like to speak to ………..
 Is that ………….
3. Offering Help
 How can I help you?
 May I help you?
 May I take a message?
 Would you like me to give him/her a message?
 Would you like to leave a message?
 4. Checking
 Who’s calling please
 Could I have your name/ company name please?
 Could you spell that?
 Could you spell your first name?
 Could you tell me your number?
5. Answering/ asking to hold
 Just a moment please, I’ll get him/her.
 Just a moment please, and I’ll put you through.
 I’m sorry, but she is on another line right now.
 Could you please hold on?
 Who is speaking?

Example of telephone conversation:

Situation: Ella is calling her friend Ruri, but Ruri is not at home.
Ella : Hello, can I talk to Ruri please?
Ruri’s sister : Oh! Ruri isn’t home right now, who’s calling please?
Ella : This is Ella, her classmate.
Ruri’s sister : Would you like to leave a message?
Ella : Yes, please tell Ruri to call me as soon as possible. My number
is 230-574.
Ruri’s sister : Is that all?
Ella : Yes, thenk you.
Ruri’s sister : You’re welcome.

III. Teaching Method

a. Explanation
b. Role-play (question-answer).

IV. Teaching Learning Process

a. Warming Up
• Teacher greets the students.
• Teacher calls their names.
• Review the last material for some minutes.

b. Main Process
• Teacher gives pre-test before give explanation about the new topic.
• Teacher gives explanation about the new topic.
• Teacher asks the students to do some tasks in the class.
 c. Closing
• Review the material given for some minutes.
• Teacher give task to do at home

V. Supporting Facilities
a. Tools : Whiteboard and board marker, pictures.
b. Resources : English module, English in vocational context (LKS)

VI. Evaluation

Complete the dialogue using the suitable expression!

Situation: Someone wants to speak with the principle of SMK Swastisari Kupang.

Caller : Hello, ............................

Receiver : .........................................
Caller : Rangga. Is he in, please?
Receiver : He went out sir. ..............................
Caller : No thanks.

Answer Key
Caller : Hello, can I speak to the principle of SMK Swastisari
please?
Receiver : Who is calling please
Caller : Rangga. Is he in, please?
Receiver : He went out sir. Would you like to leave a message?
Caller : No thanks.