Professional Documents
Culture Documents
PERSONAL DATA:
• IC No. : 000000-00-0000
• Nationality : Malaysian
• Height : 165 cm
• Weight : 60 kg
• Health : Good
ACADEMIC QUALIFICATIONS:
• Exceptional communication skills, an integral attribute to developing and maintaining effective working
relationships between clients, management and associates, interacting with a wide range of people from
veriaty social backgrounds.
• Valuable team member, with the ability to work unsupervised, exercising initiative and sound judgement when
making decisions; possessing a strong work ethic and a desire to contribute new ideas.
• Excellent problem solving and organisational abilities, viewing situations from a range of perspectives,
enabling quick and accurate identification of issues and development of innovative solutions.
• Ability to work with diverse tasks and guidelines in a fast-paced environment, paying attention to detail and
striving for optimum outcomes, ensuring tasks are completed on time and in accordance with company goals
and objectives.
• Possess a high level of self-motivation, prioritising and managing time to fulfil duties to an extremely high
standard, utilising resources to efficiently and effectively complete tasks.
1
Nama bin Korang
No. XXXX Taman Korongla, Bukit Ape Aje, 55400 Melaka.
Mobile : 012-XXX XXXX , 016-XXX XXXX
Email : ape2_ajeler@yahoo.com
EMPLOYMENT HISTORY:
• To present a good image by providing a courteous and professional service and by handling inquiries
graciously and efficiently.
• To understand thoroughly and adhere to the hotel cashiering procedures and cash handling responsibilities.
• To be responsible for all issued funds, collections, tips, etc. : Also to ensure the changing of the cash fund
into small denominations from the General Cashier prior to commencement of shift.
• To input accurately all restaurant sales transactions into the system (Micros8700).
• Acceptance of city ledger and guest ledger charges :-
a : For all charges, we should ensure that the guest signature and others necessary information are legible.
b : The guest check should be sent to the Front Office as soon as possible to be present to guest when
requested.
c : Proper authorization must be obtained from the Restaurant Manager for granting of credits to guest who
are not credit card holders, and for which no prior credit arrangements have been made. We also must ensure
the names and the addresses of these guest are written down legibly on guest checks.
• To balance the day’s transactions with the system (Micros8700) at the end of the shift. To identify and correct
any errors, each shift must balance.
• To ensure tidiness of Cashier work station at all times.
• Responsible for the handling of matters relating to Sales, Banqueting and Facilities.
• Assist the necessary paperwork for the Sales Department, e.g. event orders and quotations and general
matters.
• Assist in the paperwork for the membership department including preparation of the card, updating of
database, collection & settlement of payment and general inquiries.
• Assist Front Desk counter
• General assistance toward members & guest including all matters relating to facilities and recreation product
of the Club.
• Assist in banqueting in areas required based on instructions given.
• To present a good image by providing a courteous and professional service and by handling inquiries
graciously and efficiently.
• To understand thoroughly and adhere to the club cashiering procedures and cash handling responsibilities.
• To be responsible for all issued funds, collections, tips, etc. : Also to ensure the changing of the cash fund into
small denominations from the General Cashier prior to commencement of shift.
• To enclose balanced remittances, together with Cashier Cash Report, upon closing of shift, in the provided
envelope and deposit in the Drop Safe. This should be wittiness by the Manager In-Charged.
2
Nama bin Korang
No. XXXX Taman Korongla, Bukit Ape Aje, 55400 Melaka.
Mobile : 012-XXX XXXX , 016-XXX XXXX
Email : ape2_ajeler@yahoo.com
EMPLOYMENT HISTORY:
• To present a good image by providing a courteous and professional service and by handling inquiries
graciously and efficiently.
• To understand thoroughly and adhere to the hotel cashiering procedures and cash handling responsibilities.
• To be responsible for all issued funds, collections, tips, etc. : Also to ensure the changing of the cash fund into
small denominations from the General Cashier prior to commencement of shift.
• To input accurately all restaurant sales transactions into the system.
• To obtain and account for the correct settlement of all sales.
• Acceptance of city ledger and guest ledger charges :-
a : For all charges, we should ensure that the guest signature and others necessary information are legible.
b : The guest check should be sent to the Front Office as soon as possible to be present to guest when
requested.
c : Proper authorization must be obtained from the Restaurant Manager for granting of credits to guest who
are not credit card holders, and for which no prior credit arrangements have been made. We also must ensure
the names and the addresses of these guest are written down legibly on guest checks.
• To balance the day’s transactions with the system (Micros8700) at the end of the shift. To identify and correct
any errors, each shift must balance.
• To ensure tidiness of Cashier work station at all times.
SOCIETIES/MEMBERSHIP:
• Putera or Puteri UMNO Member, Cawangan Tempat Korang Laa – Active Member.
• Persatuan Rekreasi & Kebajikan Pekerja Kediaman Korang Ke , Tempat Kerja ke
• Microsoft Word, Excel & Power Point, Micros M8700, IFCA System.
REFEREES:
• Melissa Lim
Sales Admin cum Human Recources Officer
Harbour Club Or Mana-Mana Laa
Mobile : 013-000 0000
EXPECTING SALARY :