SPECIFICATIONS

System/Sub-System QFD Linkages

Wants
LEVEL
1 QFD

Specifications
LEVEL PROCESS
2 QFD OPERATIONS

CHARACTERISTICS
Level 3
WHATS Characteristics
• Warranty
Matrix
• History Design Control
Functions
• Excitement Plan
• Market Research
Special Characteristics
DFMEA 10 CC
Design FMEA Action Matrix
- Critical Characteristics
Failure Modes
2001 WARRANTY TO DATE 9 Action Required - Special Controls & Causes
PRIMARY CASE, COVERS & GASKETS
S8 SC - Significant
270 98% 100% e7 Characteristics
v
91% 95%
236.25 87% 90%
Action Required
6
79% 80%
202.5

168.75 62%
71% 70%
e
INCIDENTS

60%
135
101.25
44%
50%
40% r 5
i 4
PFMEA
59 30%
67.5 2 4 51
RPN - Top 20%
% 45
23 20%

t 3
33.75 20 19 11 9 7 6 10%
0 0%

y2 by pareto
D
D

TE
HE

HE

HE
D

PIT
D

TC

TC

TC
GE
AL
AL

UA

ET

RA

RA

RA
IN
SE
R

SE

SK
,Q

/D
VE

SC

SC

SC

1
IL

GA
IL

AL
CO

-O

ED
-O

SE

ER
T,

NT
G
G
KE

OV
G-
IN
LIN

DE
AS

AL

-C
LIN
EA
-G

SE

EA

G
TS

IN
T
G

TS
NO
NO
LIN

AL
NO

SE
EA
TS

1 2 3 4 5 6 7 8 9 10
NO
NO

Occurrence

DVP&R / Test Plan

APQP Linkages
2