Professional Documents
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NRLCA
MAIL COUNT
GUIDE
Sections Page #
2009 Mail Count: Things You Should Know!........................................................... 1‐11
Section 1: Mail Count Overview……………………………………………………………………………… 12‐18
Section 2: Rural Route Count of Mail, PS Form 4239……………………………………………… 19‐30
Forms……………………………………………………………………………………………………………………… 31‐41
Support Documents………………………………………………………………..……………………………… 42‐154
Section 1: Mail Count Overview Page #
National Mail Counts 12
Special Mail Counts 12
Rural Route Inspection 12
Inspecting Rural Routes 12
Carrier Responsibilities During Route Inspections 13
Box Count 13
Stop Count 13
Family Count 13
Authorized Dismounts 13
Preparing to Ride the Route 13‐14
Request to Repair Roads 14
Mailbox Needs Attention 14
Counting Your Own Mail 14‐15
Pre‐sort Mail 14
Even Flow of Mail 14‐15
Withdrawal of Mail 15
Duties Associated with Withdrawal 15
Number of Withdrawals 15
Required Duties of Carriers Who Do Not Receive the Withdrawal Credit 15
Withdrawal – All or Nothing 15
Not Part of Withdrawal 15
Cutting Straps or Plastic 15
Obtaining Parcel Hampers 15
Pre‐Count Conference 16
Pre‐Count Items for Discussion 16
Pre‐Count Conference Checklist 16‐17
Summary of Mail Count Principles 17‐18
PS Form 4239 18
Should Disagreements Occur 18
Section 2: Rural Route Count of Mail, PS Form 4239 Page #
Column 1 – Letter Size Mail 19
Column 2 – Sector/Segment Letters 19
Column 3 – Delivery Point Sequence (DPS) Letters 19‐20
Column 4 – Papers, Magazines, Catalogs, Flats, Other Size Mail 20‐21
Column 5 – DPS Flats 21
Column 6 – Parcels 21‐22
Column 7 – Boxholders 22
Column 8 – Registered Mail, Certified Mail, Numbered Insured, 22‐23
Column 9 – CODs and Customs Due Received for Delivery 23
Column 10 – Postage Due 23
Column 11 – Change of Address (COA) 23
Column 12 – PS Form 3982 PARS Label 23
Column 13 – Marked Up Mail Pieces 23‐25
Column 14 – PS Form 3821 Completed 25
Column 15 – Non Signature “Scan” Items 25
Column 16 – Loading Time 25‐26
Column 17 – Other Suitable Allowance 26‐28
Column 18 – Authorized Dismounts 28
Column 19 – Authorized Dismount Distance (in feet) 28
Column 20 – Letters and Flats Collected 28‐29
Column 21 – Carrier Pickup “Requests”
C l 21 C i Pi k “R t” 29
Column 22 – Carrier Pickup “Items” 29
Column 23 – Ordinary and Insured Parcels Accepted 29
Column 24 – Registered and Certified Accepted 29‐30
Column 25 – Money Order Applications Processed 30
Column 26 – Return Receipts 30
Column 27 – Weight of Locked Pouches Carried Daily 30
Column 28 – Reserved 30
Column 29 – Waiting Time 30
Column 30 – Counting Time 30
Forms Page #
Introductory Letter to Forms 31
PS Form 4240 Instructions 32
PS Form 4240 (Rural Carrier Trip Report) 33
PS Form 4248 (Rural Route Inspection Report) 34‐35
PS Form 4239 (Rural Route Count of Mail) 36
PS Form 4241‐M (Rural Route Evaluation Worksheet) 37
PS Form 4241 (Rural Delivery Statistics Report) 38‐39
Rural Mail Count Information Check List 40
NRLCA Mail Count Disagreement Form 41
Support Documents Page #
Accepting Registered Pouch at Locked Pouch Stop 152
Accountables Accepted on Route (Pre‐Arbitration 3‐20‐03) 151
Address Orientation (Pre‐Arbitration 3‐19‐03) 87
Address Orientation (Step 4 2‐3‐04) 95
Anti‐Fatigue Mats 141
Arrow Key 127
Available Mail (Discarding Mail while Sorting) 58‐59
Box/Family Count 47
Carrier Pickup 73‐74
CD in Magazine (Arbitration Award 1‐12‐03) 96
Centralized Delivery 45‐46
Certified Mail – Restricted Delivery 110
Change of Address (COA) Maintaining 3575 File 139
Color Code Policy 80
Counting of Catalogs 100
Curtailing Parcels while Loading to Prevent Second Trip 120
Customer Mail Receptacles (DMM – Locked Box) 57
Customer Phone Calls and Window Time 128
Delivery to Customer with Post Office Box 113
Designated Location for Loading Vehicle 143‐144
Directs
Di t 107‐108
107 108
Dismount Deliveries ‐ Crossing Lawns 145
Dismount Deliveries – Not Required to Walk Around Vehicle 146‐147
Do Not Fold or Bend 77‐79
DPS Close Proximity (Pre‐Arbitration 3‐19‐03) 90‐91
DPS Letters for Closed School of Business 93‐94
Edit Book (Phillip Knoll Letter and Q & A) 122‐126
Employer Provided Vehicles (MOU) 48‐56
End of Run Report 89
Express Mail Delivery 111‐112
General Delivery Not Included in Box Count (12‐22‐86) 44
Helicopter Flats (USFM 1000) 101‐102
Henry Letter (Clarification of Loading & Withdrawal 64‐66
Hold Mail – Place/Deposit at Designated Location 136
Influencing Mail Count 86
Loading Satchel for Dismount Delivery 138
Mail Box Stop Illustration 42
Mail Collected – Face and Depositing 72
Mail Collected in Sacks 148
Mail Collected in Tubs 149
Mail Counts (Accurate Recording of Mail Count Data) 153‐154
Mark Ups 117
Non‐Rigid “Do Not Bend Or Fold” Articles 105‐106
Office Procedural Changes 70
Parcel Hamper – Close Proximity (Pre‐Arbitration 3‐19‐03) 69
Support Documents (Continued) Page #
Placing/Depositing Mail in MMM Case 75‐76
Postage Due Delivery 114‐116
Postal Bulletin 21631 (M‐38 Revision – Mail Withdrawal) 67
Pre‐Sort Mail 60
Replenishing Stamp Stock 150
Return of Mail from Full Mailbox 118
Rigid Article in DPS Mail (Pre‐Arbitration 2‐6‐98) 92
Rigid Article Inside a Flexible Mail Piece (Flowchart) 99
Rigid Items in Non‐Rigid Mail Piece (Pill Bottles) 103‐104
Rigid Items in Non‐Rigid Mail Piece (Step 4 12‐13‐05) 97‐98
Safety Talks – Begin and End of Timing 133
Safety Talks – Regular and Relief Carriers 134‐135
Safety Talks (7‐28‐04) 131‐132
Scanner (MDCD – Mobile Data Collection Device) 1‐15‐03 109
Scanner (MDCD – Mobile Date Collection Device) 9‐30‐05 129‐130
Second Trip Compensation 81‐85
Sequencing Address Cards (Pre‐Arbitration 3‐19‐03) 88
Shipment Confirmation Acceptance 119
Stopwatches for Use by Rural Carriers 121
Template Measurement
T l t M t 71
Throwback Case – Placement of Mail 137
Vacant for More than 90 Days (4‐18‐83) 43
Verification of 3575 Labels (Pre‐Arbitration 10‐12‐94) 140
Waiting at Railroad Crossings 142
Withdrawal Allowance – Intermediate Office 63
Withdrawal of Mail 68
Withdrawing Mail from Hot Case (2‐21‐97) 61‐62
2009 Mail Count: Things You Should Know!
National Director of Steward Operations Ronnie Stutts
1
ple, the 5 1/2 inch dimension would be considered the Mail Pieces that Contain Rigid Articles: In accordance
length because the label orientation is parallel to the 5 ½ with a Step 4 settlement, F00R-4F-C-03096043, the par-
inch measurement and the 7 inch dimension is the width ties at the national level agreed that the overall dimen-
because the address is perpendicular to the 7 inch mea- sions and rigidity or flexibility characteristics of a mail
surement. Ref: Pre-Arb, Q95R-4Q-C-02102188. piece determine whether the article is a parcel rather than
any particular item enclosed within that mail piece.
Computerized 4239: If using a computerized version of
PS Form 4239, the carrier still must receive a copy of Scanner Setup Time: The scanner setup time of 6 min-
both the manual and computerized forms for verification utes per week (1 minute per day) will be credited auto-
daily. matically in the same manner as personal time, with-
drawal allowance, etc. (No longer entered in Column 17).
Reloading/Unloading Time (18 minutes week): This
Column 8: Includes all Registered, Certified,
time will be automatically credited on the PS Form 4241,
Numbered insured, Return Receipt for Merchandise,
similar to other fixed credits such as stamp stock and per-
Express Mail, and Signature Confirmation, including
sonal time.
foreign items that are prompted for a PS Form 3849 by
the scanner
Do Not Fold or Bend: Any non-rigid article endorsed
Do Not Fold or Bend that cannot be cased with other Delivery Confirmation Scans: These mail pieces were
mail without damage to the item should be credited in previously credited at 18 seconds each in Column R for
Column 6 as parcels. This item should be thoroughly the scan function and also credited as a parcel or flat, as
discussed during pre-count conferences. appropriate. A Delivery Confirmation mail piece is now
Ref: DMM 601.50 credited in both Column 15, Non-Signature Scan Items
Column 1, Letter Size Column A, Letter Size Column 18, Authorized Dismounts Column U, Authorized Dismounts
Column 2, Sector/Segment Column B, Sector/Segment Letters Column 19, Authorized Dismount Column V, Dismount Distance (FT)
Letters Distance (Ft)
Column 3, DPS Letters Column L, DPS Letters Column 20, Letters & Flats Column N, Letters & Flats Collected
Collected
Column 4, Flats, Catalogs, Column C, Newspapers, Magazines, Column 21, Carrier Pickup Previously credited in column R at
Magazines, Newspapers, Flats, Catalogs and Rolls ‘Requests’ 90 seconds each.
Rolls
Column 5, DPS Flats New mail count element. Not Column 22, Carrier Pickup ‘Items’ Previously credited in column R at
currently utilized. 9 seconds each.
Column 6, Parcels Column D, Parcels Column 23, Parcels Accepted, Column O, Ordinary & Insured
Ordinary, Insured, C.O.D. Parcels/CODs Accepted
Column 7, Boxholders Column E, Boxholders Column 24, Registered, Certified Column P, Registered & Certified
Accepted Accepted
Column 8, Accountable Mail Column F, Reg., Cert., Spec. Del., Column 25, Money Order Column M, Money Order
(Signature Item) No. Insured, Ret. Rec. for Merch., & Application Processed Applications
Exp. Mail
Column 9, Customs Due Column G, CODs, Customs Due Column 26, Return Receipt, Column T, Return Receipt ‘L’
(Rcvd. for Del.), C.O.D. Rec’d for Delivery (‘L’ Route Only) Routes Only
Column 10, Postage Due Column H, Postage Due Column 27, Lock Pouch Weight Column Z, Weight of Locked
Carried Daily Pouches Carried Daily
Column 11, Change of Column I, C.O.A. (Form 3575) Column 28, Reserved Reserved
Address
Column 12, PS From 3982 Previously credited in Column R at Column 29, Waiting Time Column X, Waiting Time
PARS Label 15 seconds each.
Column 13, Marked Up Mail Column J, Marked-Up Column 30, Counting Time Column W, Counting Time
Pieces
Column 14, PS Form 3821 Column K, Form 3821 Completed Deleted from form, automatic Column S, Stamp Stock “L” Routes
(Completed) entry for all routes Only
Column 15, Non Signature Previously credited in Column R at Deleted from Form 4239, no entry Column Y, Intermediate Offices
“Scan” Items 18 seconds each. necessary Served Daily
Column 16, Load Vehicle Column Q, Load Vehicle
2
for the scan function and also in Column 6 (Parcels) or 4240. The actual time required to perform the edit book
Column 4 (Flats, etc), as appropriate. duties must be recorded in Column 17 (beyond the time
that would have been required on the back of the PS
2nd Trips: This applies when carriers are required to
Form 4240). While edit book work may not be per-
perform an additional trip(s) to the street due to mail that
formed during the mail count period, an average weekly
could not be accommodated on the first trip, either due to
time associated with the additional work required will be
the volume of mail, the physical size of the parcels, or
recorded as appropriate.
insufficient room in the delivery vehicle. Should an addi-
Carriers may be required to face and deposit mail that
tional trip(s) be necessary during the mail count period,
is credited in Column 20 in a designated location upon
the time associated with the additional trip(s) will not be
returning to the office. If more than two locations are
recorded on the mail count forms; however, the associat-
required, time credited to Column 17 is appropriate.
ed mail piece(s) will be recorded appropriately for the
Safety/Service Talks: Actual time used during mail
intended route and compensation for the additional
count. Normally, this will be 5 minutes per week. An
trip(s) will be granted as provided in Pre-Arbitration set-
additional time credit must be given to the route if man-
tlement C95R-4C-C 98023318.
agement elects to repeat a weekly safety talk for relief
employees or a carrier who was not present for the first
50 Foot Rule (This rule ONLY applies to three (3) cir-
one.
cumstances): If the round trip is over 50 feet, the dif-
Any other required reoccurring daily or weekly activi-
ference is multiplied by .00284 minutes and credited
ty not credited elsewhere on PS Form 4239.
in Column 17. (Reference Step 4 E95R-4G-C
99088097 and Step 4 D95R-4D-C 01037982).
DPS Riffling Process and Error Retrieval for Mail
History Tracking System (MHTS): With the introduc-
1. Parcel retrieval: If the parcel hamper is not within
tion of the Mail History Tracking System, the DPS rif-
50 feet (round trip) the route will be provided addi-
fling process includes MHTS error retrieval, as detailed
tional credit for only the distance beyond 50 feet.
below:
2. DPS Mail retrieval: Routes, whether or not they
ROUTES THAT DO NOT USE BREAKER CARDS -
case their DPS mail, will receive additional time if
Carrier chooses a few intervals in each DPS tray, then
required to retrieve their DPS mail when the location
checks one or two mail pieces before moving further
is greater than 50 feet (round trip) from the closest
along in the tray to provide assurance that DPS mail is in
edge of the case to the staging area. The 50 foot rule
the proper sequence. During the riffling process, carriers
applies.
will also retrieve any errors as identified by MHTS.
3. Return from the route trip to the accountable
Credit for this work is measured by actual time recorded
cage: When carriers return the accountable items to
in seconds in Column 17, Other Suitable Allowances.
the accountable cage in the afternoon and the round
trip exceeds 50 feet, the 50 foot rule applies.
DPS MAIL/AUTOMATED MAIL:
Inverted DPS: National dispute (pending National
What are some common items credited in Column Arbitration).
17?: Flat size pieces, 6 1/8”: Letters over 6 1/8”, found in
Trips to: Throwback case, CFS placement (if not com- DPS, will be counted as flats (no double credit).
bined with another paid function), holds if not at the case, End of run reports: The end of run report (for DPS
accountable cage in the morning if you have no account- Letters Only) will be used for the DPS count provided
ables and have to retrieve arrow key. there are no obvious errors. Either party may verify the
If an additional trip is required to a designated machine count. Do not use the end of run for flats.
location to deposit “MMM” mail, the additional trip, DPS Holds, Forwards, Mis-sorts, etc: Any DPS mail
including placing/depositing the mail or bundles of brought back that was otherwise not deliverable, will
mail on or into the provided equipment is compensat- receive additional credit in Columns 1 or 4 as appropri-
ed in Column 17. (No time is given for casing or sepa- ate.
rating individual mail pieces.) Ref: Step 4, B95R-4B- If fewer than 2,400 pieces of DPS mail are averaged
C-02237945, North Reading, MA per week during the entire mail count period and/or the
Collecting mail from a collection box. route was not validated (for those routes counting under
Actual time to complete additional edit book duties DPS for the first time) before the count as meeting the 98
pursuant to the PO-603 revision, beyond the time that percent quality threshold, mail processed as DPS will be
would have been required on the back of the PS Form recorded as sector/segment in Column 2 on PS Form
3
4241 (Rural Delivery Statistics Report), or if it does not and return your equipment to the designated location.
qualify as sector/segment mail, recorded in Column 1,
Letter Size. Column 11 and 12, Change of Address and PS Form
Fletters: Letters run on the automated flat machines and 3982 PARS Label
found in flat tubs (6 1/8” & under), will be counted as let- The time allowance for PS Form 3982 PARS Label (yel-
ters. low label from CFS) related to change of addresses
Flats Processed on UFSM 1000: On PS Form 4239, (COAs) will be 15 seconds for each PS Form 3982 label
each entry in Column 4 for flats received from UFSM received during the mail count (recorded in Column 12)
1000 equipment should be circled. Prior to totaling unless the carrier is required to perform any additional
Column 4 on PS Form 4239, total the circled entries, and duties of completing any of the following forms and/or
place the resulting number in the Comments section of writing on the PS Form 3982. In such instances, the
PS Form 4239. Multiple this number by .175 (17.5 per- route is credited for the COA in column 11 (2 minutes).
cent) and round to the nearest whole number. This calcu- PS Form 3575, Change of Address
lation should be written out in the Comments section. PS Form 3575Z, Change of Address (Carrier
Transfer the result of this calculation to Column 4 as a Generated)
separate entry and place an asterisk next to this entry. PS Form 3546, Notice to Change Forwarding Order
This will signify that the route has received the addition-
al credit for the flat volume. There is no double credit for any single COA. Receipt of
the yellow 3982 label triggers the credit. If the carrier
Column 16, Loading Vehicle receives a 3982 label and simply peels it off and sticks it
Rural carriers receive credit for the actual time used to: on the PS Form 3982, the route is credited in Column 12.
Transfer mail from their work areas to the vehicle. If the carrier is required to write the address on the PS
Place the mail in the vehicle. Form 3982 while processing the COA order (3575, 3546,
Return the equipment used to a designated location. 3575Z), then the route is credited in Column 11 when the
Loading time must be recorded in minutes and sec- yellow 3982 label is received.
onds. Note: Under PARS, the carrier should not be processing
If mail is placed directly into equipment used to take 3575s received from customers unless required to do so
mail to the vehicle, loading time begins when carrier by management. These forms should remain in the mail
begins to move the mail to the vehicle. stream (credited in Column 20 as a piece collected) and
If mail is not placed directly into the equipment used to go directly to PARS for processing. If the manager
take mail to the vehicle, loading time begins when the requires the carrier to process (in any way) the 3575,
carrier begins to load the mail into the transport equip- 3546, etc., then the route is credited in Column 11 when
ment. This applies in situations where the carrier is the yellow label is received.
required to load mail from the floor or other location
into a hamper or gurney for transport to the vehicle. A Example 1: Carrier receives a PS Form 3575 before
common example of this is box-holder mail, which is not count and is required by management to process the
ordinarily cased. Loading time would include the time COA. The carrier completes the form, writes the infor-
needed to place box-holder bundles into a gurney or ham- mation on the PS Form 3982 and sends it to CFS/PARS.
per. It would also be applicable if, because of space When the yellow label is received back, the route would
restrictions, the carrier is required to strap out mail; place be credited in Column 11.
it on the floor or case ledge; and then transport it to a gur-
ney or hamper at the end of the carrier case aisle. Example 2: Carrier receives a PS Form 3575 during
In offices where the carrier does not withdraw mail, the count and is required by management to process the
required final withdrawal from the designated distribu- COA. The carrier completes the form, writes the infor-
tion case, or other equipment, will be accomplished in mation on the PS Form 3982 and sends it to CFS/PARS.
conjunction with the loading operation, and the actual The yellow label is not received during the count; no
time required included in loading time. credit in Column 11 or 12 would be given.
Does not include time to arrange parcels in delivery
sequence. Example 3: Carrier receives a yellow PS Form 3982
If you make more than one trip, time does not stop label during the count. The carrier was not required to
while you are loading the gurney for the second or third previously do anything with that COA. The route is cred-
trip (does not include time to pull down mail). ited in Column 12.
Loading time ends when you finish loading the vehicle
4
Example 4: Carrier completes a PS Form 3575Z or 3546 Service (PRS) accepted or letters or flats collected in
during the count. When the yellow label is received the conjunction with the Carrier Pickup items will not be
route is credited in Column 11. If the yellow label is not included in Column 21.
received during count, no credit is given. Prepaid parcels under two pounds should be recorded
in Column 20, Letters and Flats Collected.
Column 13, Mark Ups Prepaid parcels weighing over two pounds or any par-
The time allowance for this column is .25 minutes per cel left by the customer with the appropriate funds for
entry (15 seconds) postage should be recorded in Column 23, Parcel
Credit one mark up for each BUNDLE of the Accepted—Ordinary, Insured, COD. Carriers must
following: weigh, rate, and affix postage if management provides
CFS Machineable/CFS Non-Machineable the necessary scales and rate charts. However, if the nec-
Insufficient Address (IA) essary equipment is not made available, credit for a par-
Unendorsed Bulk Business Mail (UBBM & OUBBM) cel collected is still given. NOTE: The carrier cannot be
Excess box holders required to stand in the lobby to purchase stamps or
Unable to Forward (UTF) formerly Forwarding Order weigh parcels.
Expired Merchandise Return Service (MRS) and Parcel Return
Attempted Not Known (ANK) Service (PRS) mail pieces will be credited in Columns 20
No Such Number (NSN) or 23, as appropriate. Upon return to the office, rural car-
No Such Street (NSS) riers will place MRS and PRS items in a designated loca-
No mail Receptacle (NMR) tion to allow for proper scanning of the piece and proper
Vacant (VAC) disposition. Any duties beyond placing these mail pieces
Refused (REF) in the designated location are not included in the credit
Illegible (ILL) received in Columns 20 or 23.
In Dispute (DIS)
Temporarily Away (TA) If a Carrier Pickup request is completed by other than the
Unclaimed (UNC) carrier assigned to the route that day, then the route will
not receive credit for the Carrier Pickup. It is expected
Credit one mark up for each PIECE endorsed: that this practice has been previously instituted and will
No Record Mail continue in the event the assigned carrier is not able to
Deceased (DEC) complete the Carrier Pickup request due to size and/or
Transcribing information on the PS Form 3982-R space constraints and management normally assigns that
Other required individual carrier endorsements in duty to another carrier (RCA, TRC, etc). If the assigned
DMM 507-1-4-1, as appropriate and other undeliverable carrier is required to deviate or make a second trip to
mail the postmaster or supervisor requires the carrier to complete the Carrier Pickup request, the appropriate
individually endorse. credit for the Carrier Pickup will be credited to the route;
however, the time and mileage for the deviation/second
Carrier Pickup: Credit will be given in Column 21 for trip will not be.
each Carrier Pickup request received. Each item picked
up (Express Mail, Priority Mail, or International Mail) Shipment Confirmation Acceptance Notice (SCAN)—
through the Carrier Pickup Web application will be Related Duties: The SCAN service associated with
credited in Column 22. This includes all the duties in the Carrier Pickup requires carriers to count parcels and per-
office and on the street associated with the Carrier Pickup form a scan of the customer’s manifest (PS Form 5630).
request. During the mail count, each Shipment Confirmation
Customers are limited to one Carrier Pickup request Acceptance Notice will receive a credit for each scan in
per day. Column 15.
Credit in Column 21 for the Carrier Pickup request
even if the customer has no parcels for pickup. PS Form 3982-R, Rural Boxholder Non-Delivery
For Carrier Pickup items (Express Mail, Priority Mail, Request (RBNR): Section 322 of the PO-603, Rural
or International Mail), individual credit is given even if Carrier Duties and Responsibilities, has been changed to
the mail pieces are in tubs, sacks, etc. (this does not apply reflect Rural Boxholder Non-Delivery Request (RBNR).
to items credited in Column 20 or 23).
Note: Prepaid ordinary and insured parcels,
Merchandise Return Service (MRS), and Parcel Return
5
Time will be credited during a mail count in the fol- Disputes should be settled on the day that they occur if
lowing manner: possible. If disputes are not resolved, detailed documen-
One (1) markup for transcribing the non-delivery tation with all the specific information (number of pieces,
request information on the PS Form 3982-R or annotat- dimensions, photocopies, etc.) must be recorded. The
ing or discarding the form when receiving a reinstate- carrier should not sign the PS Form 4241 verifying the
ment of delivery. validity of the count. The carrier must make a dated writ-
One (1) piece in Column 1, Letters, for casing the PS
ten request and give it to their manager.
Form 3982-R.
The postmaster/manager will also prepare a written state-
One (1) piece credited in Column 20, Letters and Flats
ment and both written responses (carrier’s & manager’s
Collected, for bringing the PS Form 3982-R back from
the route. positions), with all the pertinent information, are imme-
diately forwarded to the district. The district is responsi-
DPS for a Closed School or Business: Credit for DPS ble for providing a prompt written reply to the postmas-
closed school or business letter mail, whether cased or ter advising of its decision. The postmaster/manager will
taken to the street, will be credited in the following man- provide the carrier with a copy of the written response.
ner: The receipt of the response from the postmaster/manager
Credit will be given in Column 1, Letters, for each starts the 14-day clock to file a grievance, if the carrier is
piece when there are seven pieces or less still in disagreement.
Credit will be given in Column 6, Parcels, for one par-
cel when there are eight pieces or more We must all realize that mistakes can happen and differ-
These mail pieces will not be deducted from Column 3,
ent interpretations may occur over rules concerning mail
DPS Letters
count procedures. If this happens to you, make manage-
ment aware of the disagreement in a calm professional
A closed school or business is defined as one that is
closed on a recurring basis, usually weekly, and does not manner and attempt to resolve it at that level. It is imper-
have any method of delivery available on the day the ative that any disagreements should be discussed on the
school or business is closed, which would require the car- day that they occur. If reasonable discussion fails, contact
rier to bring the DPS letter mail back from the street. your local/area/assistant or state steward assigned to your
No additional riffling time should be credited to identify office on the day they occur. Do not wait until the end of
and/or hold out this mail. mail count.
1-23-2009 All vacant regular routes with no regular carrier assigned and all routes in an auxiliary status will be scheduled to be counted.
2-13-2009 For routes where DPS is being introduced, DPS quality of 98% must have been achieved.
2-14-2009 24-day national mail count begins where management or carrier has opted to count the route.
3-14-2009 Last day of 24-day national mail count. Inspections for routes being counted must be complete.
4-18-2009 New Forms 4241-A will be completed and sent to delivery units.
6
2009 NRLCA Mail Count Guide
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2009 NRLCA Mail Count Guide
8
2009 National Rural Mail Count Option In Election Form
9
National Mail Count Important Dates to Remember
10
National Mail Count Important Dates to Remember
11
2009 NRLCA Mail Count Guide
12
2009 NRLCA Mail Count Guide
13
2009 NRLCA Mail Count Guide
ensure accurate information is reflected in the CLASS Upon return to the office, the postmaster prepares PS
data. The delivery data, regular boxes, and central boxes, Form 4056 in duplicate, notifying the customer of the
entered in Columns 52 thru 95 on the PS Form 4248 irregularity. The carrier delivers the original to the
(Rural Route Inspection Report), should match the active customer the next working day, while the duplicate is
deliveries reflected on the summary page of the CLASS kept on file for future reference by the postmaster.
Edit Sheet and the PS Form 4003. Since the information In the event locks are used on mailboxes, the slot for the
contained in the CLASS database is provided to mailers mail must be large enough to accommodate the
for preparation of delivery point sequence mail and is customer’s normal daily mail volume. Therefore, if the
also used to generate sort programs for the Delivery Bar slot is not sufficient to accommodate the normal daily
Code Sorters (DBCS), using the edit sheets as part of the mail volume, the carrier will be compensated in Column
inspection process makes good business sense. 17 for the additional time to effect delivery.
As a result of the inspection, it may be necessary to Ref: M-38 Section 517.2
submit a PS Form 4003 annotated “updated as the result Ref: DMM 508.3.2.3 (pg 57)
of inspection” to the district office. Remember, the totals
on PS Forms 4248, 4003, and the CLASS summary sheet Counting Your Own Mail
should agree. If a carrier wants to verify the data collected they may
The mileage check made during a route inspection does count the mail presented to them. The time to verify or
not change the official route mileage. Route mileage can count the mail is without compensation.
only be changed by the processing of PS Form 4003 as a Time used by the carrier to count mail is recorded in
result of an official route remeasurement, or the Column 30. This time is recorded to ensure it is not
addition/deletion of mileage to the route. included in the actual time required to serve the route.
Ref: M-38 Section 623
Average daily mileage deviation for fueling up the LLV Pre-sort Mail
must be added to the route mileage on PS Form 4241. Undeliverable non-preferential mail, including letters,
Ref: PO-603 Section 535.23.h flats and magazines, is not to be held back by distribution
Ref: M-38 Section 510 clerks or managers during the mail count.
Ref: 1988 LLV MOU (pg 48-56) If management wishes to remove plastic wrap, strings,
bands etc., in order to properly count the contents under
Request to Repair Roads
cover or bound, management should only remove enough
While conducting the inspection, note the condition of
covering or binding as necessary to maintain the integrity
road and road shoulders for both city/town and private
of the count. Management should not take missent mail
roads. Note any area in disrepair that could obstruct
from these bundles unless this is the standard practice in
delivery of mail, cause undue wear or damage to the
the office and it will be followed all year, or until the next
vehicle, or present a safety hazard. Management is
mail count.
responsible for completing PS Form 4024 (Request to
Ref: Step 4 H1R-4B-C 11305 Linden, Ml 48451 (pg 58-
Repair Roads), in duplicate. Retain a copy and mail the
59)
original to the appropriate highway official or individual
Ref: Step 4 H1R-3P-C 19988 Summerville, SC (pg 60)
responsible for the road. If necessary repairs are not
made in a reasonable time, management may withdraw Even Flow of Mail
service.
Mail should be distributed to ensure a normal flow on the
Ref: M-38 Section 517
day preceding the count period and the last day of the
Mailbox Needs Attention count period. The manager should not schedule extra
Inspect the condition of all mail receptacles during the clerk hours for the express purpose of clearing out mail
route inspection for possible irregularities. The use of an volume prior to the count, and clerk hours should not be
inspection worksheet completed on the route can aid in curtailed on the day the count should end.
this procedure. By using codes, you can quickly identify All simplified address mail (boxholders) which is
mail receptacles in need of repair without delaying the available at the delivery unit must be distributed to the
carrier. rural carrier during the count period unless a commitment
PS Form 4056 (Your Mailbox Needs Attention) is has been made to a mailer to deliver that boxholder mail
designed to notify customers of mailbox irregularities. on a specific date other than the count period. The
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2009 NRLCA Mail Count Guide
mailer’s request must be honored on time value mail. prepare mail. In an official position letter, signed by
Carriers who normally case mail upon return to the office William E. Henry Jr., it was clearly stated that if rural
after completing their routes are to continue this practice carriers are not credited with withdrawal allowance, they
on the day preceding the count and during the count should not be required to dump sacks or perform any of
period. Carriers who do not case mail upon return to the the other duties necessary for preparing the mail for
office after completing their routes will not do so on the casing.
day preceding the count, nor during the count period. Ref: Henry Letter (pg 64-66)
Ref: PO-603 Section 534
Ref: M-38 Section 526.4 Withdrawal – All or Nothing
Ref: EL-902 Article 30.1.A There is no provision for a partial credit for a carrier’s
withdrawal of mail. If a carrier is required to perform a
Withdrawal of Mail portion of the withdrawal function, such as dumping mail
If rural carriers are required to perform any of the from sacks, then the carrier is entitled to the withdrawal
withdrawal duties, they are entitled to the five minutes allowance.
per day withdrawal time allowance. Ref: Henry Letter (pg 64-66)
The withdrawal procedures established for the mail count When management determines it would be operationally
should be the same as that which will normally be advantageous to change the withdrawal procedures
followed the remainder of the year. currently used in a unit, the local NRLCA steward (or
state steward if a local steward is not available) must be
Duties Associated with Withdrawal advised of the proposed change.
Number of Withdrawals If management proposes a change in withdrawal and the
majority of regular carriers in the unit wish to perform
Upon reporting, the carrier will sweep the distribution the withdrawal function, all carriers in the unit will
cases of all letter and flat mail. No more than two withdraw all mail, provided they agree to assume the
additional withdrawals should be made in the morning. responsibilities associated with daily unit volume
Carriers will withdraw mail from distribution cases when recording (DUVRS). The recording of volume means
a clerk or mail-handler has not placed the mail on their entering the daily linear footage of letter and flat mail
case ledge. All carriers must make a final withdrawal of received in a single entry in the “Remarks” section of PS
preferential letters and flats from the designated Form 4240 (Rural Carrier Trip Report). In addition, they
distribution case immediately before leaving for their should record the number of box holder sets.
routes. Ref: Postal Bulletin 21631 (pg 67)
Upon returning from the route, the carrier will obtain all Not Part of Withdrawal
letter and flat mail available from the distribution case.
Ref: M-38 Section 352.2 Cutting Straps or Plastic
Ref: PO-603 Section 212.1 The cutting of straps or plastic wrappers is the carriers’
Ref: Step 4 H95R-4H-C 96076679 Largo, FL (pg 61-62) responsibility whether they receive the withdrawal
Ref: Step 4 E00R-4E-C 02146601 Spencer, IA (pg 63) allowance or not.
Ref: Pg 478 of NRLCA Magazine August 13, 1983
Required Duties of Carriers Who Do Not
(pg 68)
Receive the Withdrawal Credit
Carriers who are exempt from general mail withdrawal Obtaining Parcel Hampers
requirements must make a final withdrawal of Management should locate hampers in an area that is
preferential letters and flats from a designated case convenient to the carriers. If the hamper/gurney is not
immediately before leaving for their routes. Normally the located as indicated, action should be taken to do so.
final withdrawal will be accomplished in conjunction Ref: Henry Letter (pg 64-66)
with the loading operation. If the hamper is not located within 50 feet (round trip) the
Ref: PO-603 Section 212.22 route will be provided additional credit under Column 17
If employees other than rural carriers withdraw mail, for only the distance beyond the 50 feet. The distance
they must place it on the carrier’s case ledge as described beyond 50 feet will be credited at .00284 minutes per
in PO-603 Section 212.13. Some postmasters require foot.
rural carriers to dump sacks and do other things to Ref: Pre-Arb E95R-4G-C 99088097 Humble, TX (pg 69)
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2009 NRLCA Mail Count Guide
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2009 NRLCA Mail Count Guide
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2009 NRLCA Mail Count Guide
carriers to take actions that affect the integrity of during mail counts. When there are disagreements
the mail count. between the carriers and managers concerning the proper
Ref: September 15, 2006 directive from postal credit of an item, every effort must be made at the time to
headquarters (pg 153-154) resolve the dispute. Carriers should make management
Ref: April 7, 1999 Bothwell Letter (pg 86) aware of each repeated occurrence of disputed items.
When there is a dispute pertaining to a mail piece, an
PS Form 4239 attempt must be made to resolve the issue before the mail
This form is designed to function as a combination work in question is delivered. If carriers are unable to resolve
sheet and mail count record. (Note: Refer to Revised PS the differences, documentation of all information
Form 4239 dated February 2009). This important daily regarding the item(s) or issue(s) in dispute is critical.
record provides the basic source of mail volume and time Include in the documentation the issue in dispute, the
data, which is transferred daily to Form 4241 (Rural number of articles and any other relevant information
Delivery Statistics Report), and consolidated for the two, such as dimensions that will be helpful in resolving the
three or four week period. disagreement.
(Note: Refer to Revised PS Form 4241 dated February Ref: Mail Count Disagreement Form (pg 41)
2009)
A separate PS Form 4239 is used to record each day’s
count data. The PS Form 4239 is intended to be a work
sheet and any other additional items such as facing slips,
pads and etc. should not be used. The PS Form 4239 is
the only official record of each day’s count data. The
postmaster, supervisor, or mileage route carrier
responsible for conducting the count will complete PS
Form 4239 daily for each route.
When management completes the PS Form 4239, upon
request it will be shown to the carrier before the mail is
trayed or strapped out to allow verification. If a dispute is
identified, every attempt should be made to resolve the
disagreement prior to delivery of that day’s mail. The
postmaster/supervisor, or carrier who conducts the count,
must sign the PS Form 4239 daily. Remember, daily
totals must be transferred to the PS Form 4241. Do not
wait until the end of the count period to complete the
rural delivery statistic report.
Note: After PS Form 4239 (Rural Route Count of Mail)
has been completed each day, the postmaster retains the
original and the carrier receives a copy.
Ref: PO-603 Section 535.11.b
In the case of an Intermediate Office, a separate PS Form
4239 is completed for all services performed at the
intermediate office and forwarded under cover to the
head out office daily. The postmaster at the head out
office is responsible for consolidating the data from all
PS Forms 4239, subtracting the total office time spent at
the intermediate office from the route time, and
transferring all data to PS Form 4241. PS Form 4241 is
not completed at intermediate offices.
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2009 NRLCA Mail Count Guide
SECTION II: RURAL ROUTE Small catalogs and magazines with a thickness greater
than 3/8 inch are not counted in this column.
COUNT OF MAIL, PS FORM 4239
Undeliverable non-preferential mail, including letters,
1. Column 1 - Letter-Size Mail flats, and magazines, is not to be held back by
(A) Enter in this column all letter size mail including distribution clerks or managers during the mail count. If
ordinary letters, cards, newsletter type mail, and circulars management wishes to remove plastic wrap, strings,
six and one-eighth (6 1/8) inches or less in width which bands, etc. in order to properly count the contents under
can be cased in the separations of the carrier cases. Small cover or bound, management should only remove enough
magazines and small catalogs six and one-eighth (6 1/8) covering or binding as necessary to maintain the integrity
inches or less in width and 3/8 or less in thickness are of the count. Management should not take undeliverable
included in this column. Include detached address labels mail from these bundles unless this is the standard
(specifically addressed) for sample merchandise, practice in the office, and it will be followed all year.
magazines, and catalogs in the letter count. Note: The
maximum thickness of 3/8 inch applies only to small “According to the file, distributors in this local office
magazines and small catalogs. Letter-size mail is normally discarded non-preferential mail of no obvious
whatever fits in the width of the case separation in use value when it was recognized as being undeliverable
regardless of thickness. All detached address cards (with rather than distribute it to the rural carriers. The parties at
a specific address) for sample merchandise, shared mail, Step 4 agreed that the discarding of mail in this manner
magazines, and catalogs are included in the letter count. is inconsistent with postal procedure and should be
Ref: PO-603 Section 535.12.a.1 discontinued. If discontinuance of this activity resulted in
an increased workload for the carriers, the carriers were
The manner in which the address is oriented on the mail
entitled to a recount, if they desired.”
piece will be relevant for the purpose of recording a mail
Ref: Step 4 H.1R-4B-C 11305 Linden, Ml (pg 58-59)
piece during a mail count as a letter or flat. For the
purpose of the mail count, the width of the mail piece will 2. Column 2 - Sector/Segment Letters
be defined as the dimension perpendicular to the address Enter in this column all mail up to 6 1/8 inches in width
label. that is processed on automated equipment in
Ref: Pre-Arb Q95R-4Q-C 02102188 Washington, DC (pg sector/segment order.
87)
Where Sector/Segment is introduced, the final scheme
One (1) piece is credited in Column 1 for each PS Form must be jointly verified, and mail must be processed
3982-R cased during mail count. using this scheme no later than 30 days prior to a
Ref: PO-603 Section 322.23 scheduled mail count.
Do not include address cards received for sequencing 3. Column 3 - Delivery Point Sequence (DPS)
during the mail count in this category. Letters
Ref: Pre-Arb D95R-4D-C 01039476 Lugoff, SC (pg 88) Enter in this column all mail up to 6 1/8 inches in width
that is processed on automated equipment as Delivery
(B) Do not include newspapers, boxholders, flats, and Point Sequence mail.
rolls even though they may be cased with letter mail.
Count each direct or segmented bundle (see PO-603, Exception: If fewer than 2,400 pieces of DPS mail are
Section 225.4) distributed and tied out at mail averaged per week during the entire mail count period
distribution cases as one parcel, and enter in Column 6. and/or the route was not validated before the count as
Do not count direct or segmented bundles tied out at the meeting the 98 percent quality threshold, mail processed
carrier case (see PO-603, Section 225.5) as parcels. Do as DPS will be cased and recorded as sector/segment in
not include registered, certified, COD, number insured, Column 2 on PS Form 4241 (Rural Delivery Statistics
Express Mail, and either accountable mail in this column. Report), or if it does not qualify as sector/segment mail,
For special delivery articles, see Column 8. recorded in Column 1, Letter Size.
Ref: PO-603 Section 535.12.a.2
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2009 NRLCA Mail Count Guide
The end of run report piece count (or future equivalent whether cased or taken to the street, will be credited in
report) from the automated equipment used to process a the following manner:
zone’s DPS letter mail will be utilized when recording 1. Credit will be given in Column 1, Letters, for
volume during a mail count. each piece when there are seven pieces or less.
Ref: MOU Use of End of Run Report (pg 89) 2. Credit will be given in Column 6, Parcels, for one
parcel when there are eight pieces or more.
During the mail count, if the DPS mail is not within 50 3. These mail pieces will not be deducted from
feet (round trip), the route will be provided additional Column 3, DPS Letters.
credit under Column 17 for only the distance beyond the No additional riffling time should be credited to
50 feet. The distance beyond 50 feet will be credited at identify and/or hold this mail.
.00284 minutes per foot. Ref: Step 4 J00R-4J-C04168408 Plainfield, IL 60544
Ref: Pre-Arb D95R-4D-C 01037982 Louisville, KY (pg (pg 93-94)
90-91)
4. Column 4 - Papers, Magazines, Catalogs,
Note: Casing of DPS mail will not change mail count Flats, Other Size Mail
procedures or time standards applied to DPS or other Enter in this column newspapers, flats, magazines,
mail. catalogs, rolls, and other non-letter size mail that can be
cased for delivery using carrier casing equipment. This
Questions on Delivery Point Sequence (DPS) Procedures includes catalogs cased with other mail or cased
for Rural Routes, appears in the July 15, 1995 issue of separately. This does not include those items specifically
The National Rural Letter Carrier. referenced in Column 6, Parcels.
If multiple runs are received, only one run may be Exceptions: Count simplified address articles, including
counted as DPS. Management will determine which run mail with detached labels, as boxholder mail and enter in
is DPS. Other runs may be counted as sector/segment if Column 7. Count each direct or segmented bundle
they qualify. distributed and tied out at mail distribution cases (see
PO-603 Section 225.4) as one parcel, and enter in
If carriers take DPS mail directly to the street, all the DPS Column 6. Do not count direct or segmented bundles tied
mail they bring back, because it is out of sequence or out at the carrier case (see PO-603 Section 225.5) as a
otherwise not deliverable (hold mail, forwardable mail, parcel. Do not count registered, certified, COD,
missorted mail, etc.), is recorded in Column 1, Letter numbered insured mail, Express Mail, and other
Size. The fact that the carrier may elect to case that mail accountable mail in this column. For special delivery
during the mail count does not change the recording articles, see Column 8.
procedure. DPS mail, which would have been brought
back by the carrier, is recorded in Column 1, Letter Size. The manner in which the address is oriented on the mail
piece will be relevant for the purpose of recording a mail
The mail pieces recorded in Column 1, Letter Size, are piece during a mail count as a letter or flat. For the
not deducted from Column 3, DPS Letters. purpose of the mail count, the width of the mail piece will
be defined as the dimension perpendicular to the address
Inverted DPS letters are recorded for the purposes of label.
mail count in Column 3, DPS Letters (no additional Ref: Pre-Arb Q95R-4Q-C 02102188 Washington, DC (pg
credit). Note: Inverted DPS letters is the subject of a 87)
national level grievance. Ref: Step 4 Q00R-4Q-C 03096526 Washington, DC (pg
95)
A rigid article received in DPS will be counted and
recorded under Column 6 as a parcel if the rigid article Normally a CD enclosed in a magazine does not define
exceeds any one of the dimensions in PO-603 Section the mail piece as a parcel. To define a flexible mail piece
535.12.d.(1). containing a rigid item refer to the references below:
Ref: Pre-Arb F91R-4F-C 96020182 Sun City, CA (pg 92) Ref: Arbitration Award (Eishen) E95R-4E-C 990099528
(pg 96)
Credit for DPS closed school or business letter mail, Ref: Step 4 F00R-4F-C 03096043 Riverside, CA (pg 97-
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2009 NRLCA Mail Count Guide
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2009 NRLCA Mail Count Guide
(B) On high-density (L) routes where multiple In accordance with PO-603 Section 342.21, a rural
accountable items are received for one address, enter carrier “...must deliver Express Mail to a customer whose
the items on PS Form 3883. The route receives credit residence or place of business is on the carrier’s line of
for one accountable article per page or partial page travel. Management, however, shall not circumvent
completed. paying the additional compensation by not allowing the
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2009 NRLCA Mail Count Guide
carrier to deliver Express Mail during the mail count 241 during the mail count period.
period, if during the rest of the year, the carrier has been
delivering Express Mail to the customer.” • PS Form 3575, Change of Address
Ref: Step 4 H1R-5D-C24517 Moses Lake, WA (pg 111- • PS Form 3575-WWW, Internet Change of Address
112) • PS Form 3575-Z, Employee-generated Change of
Pre-Arb H95R-4H-C 01032651 Calhoun, GA (pg 113) Address
• PS Form 3546, Official Change/Correction to Mail
9. Column 9 - CODs and Customs Due Received
Forwarding Change of Address Order received and
for Delivery
entered during the count period. PS Form 3546,
Enter daily the number of articles received for delivery.
initiated by the carrier, is creditable as a forwarding
For each accountable mail piece in Column 9, an
order, provided that it is not a duplication of a
additional time allowance of twenty-eight (28) seconds is
previous action.
incorporated in Column 9 for scanning the mail piece.
There must be no accumulation of change of address
Ref: MOU for MDCD (pg 109)
orders at the start of the count period.
10. Column 10 - Postage Due
Enter the number of postage due articles taken out for Credit is received in Column 11 for PS Form 8076,
delivery. Do not include postage due items in Columns 1, Authorization to Hold Mail, that is received from the
2, 3, or 4. patron (substitute forms may also be included). In order
A carrier can receive a double credit for a postage due to receive credit for special orders and hold orders, the
parcel. carrier must be required to transfer the information to PS
Example: An ordinary parcel with postage due would be Form 1564-B, PS Form 3982 or any other type form used
credited as a parcel in Column 6, Parcels, and in Column for this purpose.
10, Postage Due.
Include in Column 10: Do record PS Form 3575-Z, Employee Generated
• Number of bundles of postage due (with a single due Change of Address, in this column.
amount).
• If postage due mail was not bundled prior to the mail Do not record the entry of a new or additional customer’s
count and a change in the procedure to bundle name of PS Form 1564, Address Change Sheet.
postage dues for the same delivery address was not
discussed during the pre-count conference, postage PO-603 change; COA credit is now 15 seconds for PS
due items bundled during the count will be counted Form 3982 Change of Address, Carrier’s Case in Column
as individual postage dues. 12. Credit of 2 minutes if required to write on PS Form
Ref: Step 4 H7R-2J-C 389 Bowling Green, KY (pg 3982 or completion of the listed forms by giving credit in
114-115) Column 11.
“Review of this case revealed before the count, the 12. Column 12 - PS Form 3982 PARS Label
postage due mail was not being bundled, and this PS Form 3982 label
procedure was not discussed during the pre-count Credit is given on the day the 3982 label is received by
conference. It was not until September 10, 1987, that the the carrier. Management should distribute the labels
procedure was changed. Therefore, the carrier shall be as they are received in the delivery unit. Credit is only
credited with 58 pieces of postage due mail on his given for either the 3982 label or the 3575/3546 COA
evaluation and shall receive compensation if it is card **Not Both**
warranted.” 13. Column 13 - Marked Up Mail Pieces
Other than for ordinary parcels that do not fit in mail
(A) In this column, record the number of pieces of all
receptacles, carriers are NOT required to take postage
classes of mail marked up. Markups are mailpieces
due mail to the door.
undeliverable as addressed that require the carrier to
Ref: Step 4 H8R-2W-C 11821 Hilton, NY (pg 116)
endorse the mail with the reason for nondelivery
11. Column 11 - Change of Address specified in DMM Section 507, Exhibit 1.4.1. (pg
Enter the number of forms listed below that the carrier is 117). Do not record mail missorted to a route as a
required to process in accordance with PO-603 Section markup. Do include missorted and missent mail in
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2009 NRLCA Mail Count Guide
the original count of mail. This applies where routes Ref: Step 4 B95R-4B-C 02237945 North Reading, MA
have been adjusted, territory has changed, or the mail (pg 75-76)
is routed to the wrong carrier.
(2) Each of the following Carrier Endorsed Bundles
(B) In instances where mailing addresses have been is credited as one markup:
changed from rural routes and box numbers to street (a) Insufficient (IA). Mail without number, street,
names and numbers, mail is not credited as a markup box number, route number, or geographical section
on the route where the territory transferred to or of city or city and state omitted and correct address
from. This is considered a hand-off and credit is not known.
given in the original count of mail. (b) Attempted Not Known (ANK). Addressee is not
known at place of address.
(C) A markup credit is provided for the following (c) In Dispute (DIS). Mail is returned to sender by
categories of undeliverable mail: order of the chief field counsel when it cannot be
determined which of the disputing parties has the
(1) Mail Individually Endorsed by the Carrier. greater right to the mail.
Credit a markup for each piece of mail in the (d) No Such Number (NSN). Nonexistent number
following categories: and the correct number is not known.
(e) No Such Street (NSS). Addressed to nonexistent
(a) Deceased (DEC) -This endorsement is used only street and correct street not known.
when it is known that the addressee is deceased and (f) Unable to Forward (UTF). Mail undeliverable at
the mail is not properly deliverable to another person. address given; forwarding order expired.
This endorsement must be made personally by the (g) No Mail Receptacle (NMR). Addressee has failed
delivering employee and, under no circumstances, to provide a receptacle for the receipt of mail.
may it be rubber stamped. Mail addressed In Care Of May be PO Box or Caller Service.
another must be marked to indicate which person is Ref: Pre-Arb H95R-4H-C 01032651 Calhoun, GA
deceased. (pg 113)
(b) No Record Mail. Credit as a markup each piece of (h) Refused (REF). Addressee has refused to accept
mail given to the carrier under the provisions of PO- mail or pay postage charges.
603 Section 242.4 (i) Temporarily Away (TA). Addressee temporarily
(c) Other categories as defined in Domestic Mail Manual away and period for holding mail expired.
(DMM) 507.1.4.1 unless listed in PO-603 Section (j) Unclaimed (UNC). Addressee abandons or fails to
535.12.j.3.b (bundled markups). call for mail.
(k) When carrier is required to return mail from a full
Credit a markup for any mail piece where the manager mail box a second time.
requires the carrier to correct errors (spelling, numbers) Ref: Step 4 F95R-4F-C98086042 West Sacramento, CA
prior to its being sent to CMU/CFS or returned from (pg 118)
CMU/CFS. (l) Vacant (VAC). House, apartment, office, or
building is not occupied. Used only on First, second,
Credit a markup for each piece of mail when fourth and endorsed third-class mail addressed to
management requires barcodes to be blotted or marked Occupant, Resident, etc.
out. (m) Illegible (ILL). Address not readable.
(n) Undeliverable Bulk Business Mail (UBBM).
Credit one markup for transcribing the non-delivery UBBM with a specific customer name and address.
request information on the PS Form 3982-R or When a piece of UBBM with a specific name is
annotating or discarding the form when receiving a undeliverable as addressed, place the mail to one side
reinstatement of delivery. of the case ledge or in another designated location at
Ref: PO-603 Section 322.23 the case. After completing casing of all mail
designated for delivery that day, bundle this mail and
Credit one markup for all additional bundles or mail mark the top piece UBBM, put your initials and route
pieces that management requires the carrier to endorse, number on it, and leave it on the case ledge.
to include “MMM” mail. (o) Other Undeliverable Bulk Business Mail. UBBM
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2009 NRLCA Mail Count Guide
addressed to Occupant, Resident, or using the Ref: Sample PS Form 5630 (pg 119)
exceptional address format (John Doe or Current
Address). Normally, this type of mail is 3. Eighteen (18) seconds per scan for all bar codes
undeliverable only because the delivery point is associated with Delivery Unit Saturation and
vacant or the address is incorrect. Place Bundle Scanning.
undeliverable UBBM marked occupant, resident or
16. Column 16 - Loading Time
current resident to one side of the case ledge, or in
Enter the time spent transferring mail from the carrier’s
another designated location. After completing casing
work area to the vehicle. This time should include taking
of all mail designated for delivery that day, bundle
mail from the work area to the vehicle, placing mail in
this mail and mark the top piece Other UBBM, put
the vehicle, and returning the equipment to a designated
your initials and route number on it, and leave it on
location. Postmasters or supervisors must observe the
the case ledge.
loading operation daily to ensure that carriers operate
(p) Excess Boxholder Mail. Place all excess box
efficiently. Include only the time required to place mail in
holder mail into the appropriate container (sack, gurneys or hampers in loading time if mail cannot be
hamper, tray, etc.); endorse a facing slip In Excess of placed in the conveyance during strap out. In offices
Requirements; initial the slip; and attach it to the where the carrier does not normally withdraw all mail for
container with the excess boxholder mail. the route, the required final withdrawal from the
designated distribution case, or other equipment, will be
Do not credit as a markup parcel post endorsed only to accomplished in conjunction with the loading operation,
indicate that an attempted delivery notice was left. and the actual time required included in the loading
14. Column 14 - PS Form 3821 Completed allowance. Do not include the time used for this function
Enter only the number of completed PS Forms 3821, if the carrier receives the withdrawal allowance. Loading
Clearance Receipt. time in excess of 15 minutes must be fully explained in
the Comments section of PS Form 4239. However, do not
Section 431.4 of the PO-603 states, “Complete Form interpret the loading allowance to be a minimum 15
3821, Clearance Receipt, showing the number of receipts minutes daily. The actual time shown for loading the
and undeliverable articles returned for clearance.” vehicle must not include time for arranging parcels in
delivery sequence; this is included in the time allowance
Complete a separate Form 3821 for each COD article for those items in Column 6.
delivered. Ref: Step 4 J95R-4J-C 02108477 Gaylord, MI (pg 120)
Ref: PO-603 Section 432.3
Mail, pulled down and strapped or trayed, should be
Complete one Form 3821 for all CODs not delivered. placed directly into equipment used to take mail to the
Ref: PO-603 Section 432.4 vehicle. In this case, loading time begins when the carrier
begins to move the mail to the vehicle.
PS Form 3821, Clearance Receipt, is to be completed by
the carrier all year long, not just during mail count. If mail is not placed directly into equipment used to take
If a route serves one or more intermediate offices, it is mail to the vehicle, loading time begins when the carrier
possible to receive credit for PS Forms 3821 at each begins to load the mail into the transport equipment.
intermediate office in a single day.
The time required to place the mail in gurneys or
15. Column 15 – Non Signature “Scan” Items hampers will be included in loading time only when the
1. Eighteen (18) seconds per scan for all delivery mail cannot be placed in the conveyance in delivery
confirmation barcodes order, during strapping out or traying. It would also be
Ref: MOU for MDCD (pg 109) applicable if because of space restrictions, the carrier is
required to strap-out mail, place it on the floor or case
2. Eighteen (18) seconds per scan for all Shipment ledge, and then transport it to a gurney or hamper at the
Confirmation Acceptance Notices (SCAN) PS end of the carrier-case aisle. This was not intended to be
Form 5630 applied to situations where the carrier straps out mail and
Ref: MOU for MDCD (pg 109) places it directly into a gurney or hamper in lieu of
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2009 NRLCA Mail Count Guide
The placing of boxholder bundles into a hamper or (C) Those carriers who serve a non-personnel rural unit
gurney by the carrier will be included in loading time. receive a minimum allowance of 15 minutes daily for
Ref: Henry Letter (pg 64-66) each unit served. Boxes located in these units are not
included in the route totals on PS Form 4241.
Obtaining the parcel hamper is not considered part of the Additional time above 15 minutes claimed for
withdrawal of mail. M-38 Section 344.23 states that servicing a non-personnel unit must be explained in
gurneys and hampers shall be located convenient to the the Comments section.
carriers. Ref: PO-603 Section 372
During the mail count if the parcel hamper is not within (D) Personal time, or time used for purchasing and
50 feet (round trip), the route will be provided additional checking stamp stock, should not be entered. These
credit under Column 17 for only the distance beyond the times are credited when the evaluation is processed
50 feet. The distance beyond 50 feet will be credited at at the Information Service Center (ISC).
.00284 minutes per foot. The credit will not exceed more
than one round trip per day. (E) No entries are made in this column for those routes
Ref: Pre-Arb E95R-4G-C 99088097 Humble, TX (pg 69) using USPS-owned or leased vehicles. The ISC will
automatically credit appropriate time allowances as
Carrier has the right to use a stop watch for loading indicated in the PO-603 Section 535.23. Time spent
vehicle and other suitable allowance. waiting for vehicle repair or tow while on the route is
Ref: Step 4 J95R-4J-C 02114117 Adrian, MI (pg 121) not a recurring function, and is not credited in
Column 17. The carrier accumulates O time.
17. Column 17 - Other Suitable Allowance
Other Suitable allowance is defined as a reasonable time (F) All entries in Column 17 require explanation in the
allowance which may be claimed for unusual conditions, Comments section. No entries are made in this
or for other services rendered on a daily or weekly basis column for those routes with collection
that are not accounted for under the normal work compartments or parcel post lockers located in
functions. This does not include time for vehicle centralized delivery equipment.
breakdowns. Management must authorize items for
which time is claimed under this heading. These items Some other typical Column 17 entries are the following:
must recur daily or weekly. (1) Actual riffling time to assess the quality of DPS mail,
if separator cards are not used.
Weekly safety talks must be conducted, and the actual
time required (usually 5 minutes per week) recorded in (2) Time for returning Business Reply mail to
Column 17. designated location.
Some examples of actual time as listed in the PO-603 (3) Time for changes to edit sheets (red books) beyond
that would be credited in Column 17 are as follows: the time that would have been required on the back
of the PS Form 4240 Trip Sheets.
(A) The actual time required to place Central Markup Ref: Phillip Knoll Letter w/ Q & A (pg 122-126)
system/Computerized Forwarding System (CMU/
CFS) mail in the designated location. (4) Actual time to obtain and return arrow keys, if the
carrier had no accountables.
(B) Where no office personnel are on duty when the Ref: Step 4 F91R-4F-C 96024591 Salinas, CA (pg
carrier returns from serving the route on Saturday, 127)
the carrier receives actual time allowance only for “The issue in this grievance is whether the grievant is
those duties performed over and above the normal entitled to credit for time obtaining and returning an
functions of this day and the following workday. arrow key during mail count when she has no other
(This does not include time spent counting mail or accountables. Management should have given the
26
2009 NRLCA Mail Count Guide
(5) Time, if required by management, to answer (13) Actual time if an additional trip is required to travel
customer questions across the counter or over the to and from a designated location and place or
phone, if such duties occur daily or weekly. deposit “MMM” mail.
“If local management requires a rural carrier to Ref: Step 4 B95R-4B-C 02237945 North Reading,
answer official communications or telephone calls MA (pg 75-76)
throughout the year, an appropriate credit will be
allowed if this function is performed during the mail (14) Actual time to unlock, sweep, verify collection with
count period.” magnet, wand or scanner, close and lock blue
Ref: Step 4 H4R-5R-C 47608 Sequim, WA (pg 128) collection boxes
(6) If the scanner is not located within a reasonable (15) Time for accessing key, unlocking gate, locking
distance of the carrier’s casing area, actual time for gate, and returning key in gated communities.
required extra trips to secure or return the scanner
(Scanner/Setup/Return) is an automatic credit (6 (16) Unusual time required for typical dismount
minutes). It is no longer credited in Column 17. situations such as using elevators, traversing an
Ref: MOU for MDCD (pg 109) inordinate amount of stairs, unlocking or going
Ref: Step 4 E00R-4E-C 04086896 Bemidji, MN (pg through difficult doors, etc.
129-130) Ref: Henry Letter (pg 64-66)
(7) Weekly safety talks must be conducted. The actual (17) Actual time for re-loading a satchel.
time required (usually five minutes per week) must Ref: Step 4 E95R-4E-C 01259718 Ellington, MO
be recorded in Column 17. (pg 138)
Ref: PO-603 Section 535.12.r.1
Ref: Step 4 Q00R-4Q-C 04101548 Washington, DC (18) When a non-L route carrier purchases stamp stock at
(pg 131-132) an intermediate office, show the actual time required
to perform this function, not to exceed 5 minutes
(8) Actual time for daily or weekly stand-up service daily, in the Other Suitable Allowance, Column 17
talks in addition to safety talks. and explain in the Comments section. During the
Ref: Step 4 J00R-4J-C 03140433 O’Fallon, MO (pg mail count period, maintain the normal frequency of
133) stamp purchases at the intermediate office.
(9) An additional time credit (normally 5 minutes) must (19) When an L route carrier purchases stamp stock at an
be given to the route if management elects to repeat intermediate office, their purchases must meet the
a weekly safety talk for the relief employees or a minimum requirements of 150 times the First-Class
carrier who was not present. Mail postage rate in order to receive the additional
Ref: Step 4 H4R-5G-C 38788 Vancouver, WA (pg allowance described above.
134-135)
(20) Actual time to close up offices in afternoons, usually
(10) Actual time to take mail to vacation hold and on Saturday, and any other required functions in
return to the case, if hold location is not at the small offices that close for lunch. In addition,
carrier’s case. Ref: Step 4 E00R-4E-C 02161832 Column 17, time should be given for setting alarms,
Pequot, MN (pg 136) locking and unlocking doors, and taking down flags,
etc.
(11) Actual time to travel to and from throwback case.
Ref: Step 4 E00R-4E-C 02250463 Gig Harbor, WA (21) Actual time to deposit collected mail in more than
(pg 137) two separations.
27
2009 NRLCA Mail Count Guide
28
2009 NRLCA Mail Count Guide
Enter in this column the number of letters and flats That is:
collected on the route. If mail is received in bundles, (1) Parcels that require the carrier to weigh, rate, and
count each bundle as one piece. Do not count each piece affix postage to the article, or
in the bundle. Do not include mail picked up from a (2) Parcels weighing more than 2 pounds for which
collection box or cluster box unit (CBU) collection postage has been prepaid.
compartment. Centralized delivery collection (B) Do not enter obvious letter and flat-size mail,
compartments receive a standard allowance. including film packs, etc., whether the carrier affixes
Ref: Step 4 H0R-2J-C 4997 Bardstown, KY (pg 148) postage or not. Count pre-sacked parcels for which
Ref: Step 4 I95R-4I-C 99031041 Saint Peters, MO (pg postage has been computed as one parcel for each
149) sack. Do not credit parcels that a customer refuses or
are not deliverable as a parcel accepted.
Enter in Column 17 the actual time required to open the
collection boxes, remove the mail, and close the boxes. Carriers must weigh, rate, and affix postage if
management provides the necessary scales and rate
One (1) piece is credited in Column 20 for bringing the charts. However, if the necessary equipment is not made
PS Form 3982-R back from the route. available, credit for a parcel collected is still given.
Ref: PO-603 Section 322.23 The carrier cannot be required to stand in the lobby to
purchase stamps or weigh parcels.
Carriers may be required to face and deposit mail in a Ref: Step 4 H4R-4K-C 33298 Oskaloosa, IA 52577 (pg
designated location upon returning to the office. 150)
Management shall not require rural carriers to deposit
24. Column 24 - Registered and Certified
mail into more than two designated locations. If more
than two locations are required, additional Column 17 Accepted
time is appropriate. Record in this column the number of registered and
Ref: Step 4 H7R-4B-C 29248 Rochester, MI (pg 72) certified articles accepted on the route. Do not include in
the count those articles returned when PS Form 3849 has
Handbook PO-603 Section 421.2 requires that rural been left for the customer. Time credit for No Response-
carriers should face and deposit mail in the location Left Notice items is included in the time factor for
designated by the postmaster or supervisor. delivery.
Compensation is provided for facing and depositing mail.
Management shall not require rural carriers to deposit Credit is given for certified and registered letters that are
mail into more than two designated locations. received from rural mailboxes and business customers
when the carrier completes any of the following items:
21. Column 21 – Carrier Pickup “Requests”
Packages picked up, only through the Carrier Pick-up 1. The rural carrier weighs, rates and affixes postage
Web application, will be credited 90 seconds for each to the article, which may involve assistance from a
Carrier Pickup request completed. clerk. If the carrier accepts payment for the service
from the customer and presents the article to a clerk,
22. Column 22 – Carrier Pickup “Items” who weighs, rates and affixes postage, the carrier is
Record nine (9) seconds for each pickup item received still entitled to credit under Column 24.
(Express mail, Priority Mail or International Mail). 2. The rural carrier postmarks the receipt, which may
Note: Prepaid ordinary and insured parcels accepted involve assistance from a clerk.
or letters and flats collected in conjunction with the 3. The rural carrier endorses and issues a receipt via
Carrier Pickup are not included in this standard. Form 3800 or 3896, which may involve assistance
Ref: National Grievance Settlement Q00R-4Q-C08030088 from a clerk.
(pg 73-74) If the rural carrier does NOT complete item 1, 2 or 3
above, the route will be provided credit under Column 20
23. Column 23 - Ordinary and Insured Parcels or 23 for registered or certified articles collected,
Accepted whichever would be appropriate.
(A) Enter in this column the number of ordinary and Ref: PO-603 Section 535.12.p.
insured parcels accepted on the route. Ref: Pre-Arb Q00R-4Q C 03056531 Washington, DC
29
2009 NRLCA Mail Count Guide
30
Letter to NRLCA President Don Cantriel
31
PS Form 4240 Instructions
32
PS Form 4240
33
PS Form 4248, page 1
34
PS Form 4248, page 2
35
United States Postal Service ® Post Office State & ZIP+4 Code Route No.
PS Form 4239
36
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Flats, Catalogs,
Sector Segment Accountable Mail Customs Due
Letter Size DPS Letters Magazines, DPS Flats Parcels Boxholders Postage Due
Letters Signature Item Rcvd. for Del. C.O.D.
Newspapers, Rolls
Total
11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
Load Vehicle
Other Suitable Authorized
PS Form 3982 PARS Marked Up Mail PS Form 3821 Non Signature "Scan" Explanation Required Authorized Dismounts Letters & Flats
Change of Address Allowance Explanation Dismount Distance
Label Pieces (Completed) Items when time exceeds 15 Explanation Required Collected
Required (Feet)
Min
Total
21. 22. 23. 24. 25. 26. 27. 28. 29. 30.
Parcel Accepted
Carrier Pickup Registered Certifed Money Order Return Receipt Lock Pouch Weight
Carrier Pickup 'Items' Ordinary, Insured Reserved Waiting Time Counting Time
'Requests' Accepted Application Processed ('L' Route Only) Carried Daily
C.O.D.
Total
Comments
I certify that the above is correct. Day Date Carrier or Manager Signature
PS Form 4239, February 2009
PS Form 4241-M
37
PS Form 4241, page 1
US POSTAL SERVICE
Rural Delivery Post Office, State and Zip + 4:
Statistics Report
(Follow Instructions in Chapter 5 of Handbook PO-603)
District District ZIP Code Carrier's Name:
Date of Count Route No. Route Miles Regular Boxes Centralized Boxes Vehicle Stops
Finance No. NDCBU Coll. Comps. Parcel Lockers
From - Through (Hundredths)
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Flats, Catalogs,
Sector Segment Accountable Mail Customs Due
Date Letter Size DPS Letters Magazines, DPS Flats Parcels Boxholders Postage Due
Letters Signature Item Rec'd. for Del. C.O.D.
Newspapers, Rolls
Total
11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
Load Vehicle
Other Suitable Authorized
PS Form 3982 PARS Marked Up Mail PS Form 3821 Non Signature "Scan" Explanation Required Authorized Dismounts Letters & Flats
Date Change of Address Allowance Explanation Dismount Distance
Label Pieces (Completed) Items when time exceeds 15 Explanation Required Collected
Required (Feet)
Min
Total
21. 22. 23. 24. 25. 26. 27. 28. Date of Local Pre-Count Conference
Parcel Accepted
Carrier Pickup Carrier Pickup Registered Certifed Money Order Return Receipt
Date Ordinary, Insured Locked Pouch Weight Reserved High Option?
'Requests' 'Items' Accepted Application Processed ('L' Route Only)
C.O.D.
Yes No
Leave Commitment Signed?
Yes No
Yes No
Current Detour?
Yes No
Total
National Special Amended Negated Vehicle Data EMA Govt. Veh. In the event that I am eligible to elect a higher route classification, I agree
to use sufficient annual leave during the gurantee period to assure that my
Number of Familes Served total actual work hours will not exceed 2,080 during the guarantee period.
Time used during count (hrs&hund.) (Subtract Lunch Time from Office and/or Route Time as
Reported on Form 4240)
Number of Lock Pouch Stops (If Applicable)
Mail Withdrawal? Yes No Office time Carrier's Signature for "Leave Commitment"
PAGE 1
38
PS Form 4241, page 2
US POSTAL SERVICE
Rural Delivery Post Office, State and Zip + 4:
Statistics Report
(Follow Instructions in Chapter 5 of Handbook PO-603)
District District ZIP Code Carrier's Name:
Date of Count Route No. Route Miles Regular Boxes Centralized Boxes Vehicle Stops
Finance No. NDCBU Coll. Comps. Parcel Lockers
From - Through (Hundredths)
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
WKS (1 & 2)
WKS (3 & 4)
Grand Total
11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
Load Vehicle
Other Suitable Authorized
PS Form 3982 PARS Marked Up Mail PS Form 3821 Non Signature "Scan" Explanation Required Authorized Dismounts Letters & Flats
Date Change of Address Allowance Explanation Dismount Distance
Label Pieces (Completed) Items when time exceeds 15 Explanation Required Collected
Required (Feet)
Min
WKS (1 & 2)
WKS (3 & 4)
Grand Total
21. 22. 23. 24. 25. 26. 27. 28. Date of Local Pre-Count Conference
Parcel Accepted
Carrier Pickup Carrier Pickup Registered Certifed Money Order Return Receipt
Date Ordinary, Insured Locked Pouch Weight Reserved
'Requests' 'Items' Accepted Application Processed ('L' Route Only)
C.O.D. High Option?
Yes No
Yes No
Current Detour?
PAGE 2
39
RURAL MAIL COUNT INFORMATION CHECK LIST
Do route miles on PS Form 4241 reflect the last approved mileage on PS Form YES NO
4003? Submit new 4003 with mail count form if changes to mileage needs to be made.
Are regular boxes and central boxes current as of the last day of count? Make sure YES NO
central boxes are not included in regular box total.
Are number of stops more than total regular and central boxes? Vehicle stops cannot YES NO
be more than total boxes.
Are box holders (column 7) listed in pieces? Do not list in sets. YES NO
Are postage due (column 10) parcels included in the postage due column and YES NO
parcel column (column 6)? Postage due parcels get credit in both columns.
Are Delivery Confirmation mail pieces entered in both columns 15 (Non- YES NO
Signature Scan Items) and Column 4 (Flats, etc) or column 6 (Parcels), as
appropriate? Delivery Confirmation mail pieces must get credited for both the scan and the mail piece.
Have Carrier Pickup Requests been credited in column 21 and carrier pickup YES NO
Items in column 22? Carrier pickup requests are credit in column 21; carrier pickup items (Express,
Priority, and International Mail items only) are credited in column 22. Other items picked up in conjunction
with a Carrier Pickup Request are credited in columns 20, 23 or 24, as appropriate.
Is NDCBU collection mail and collection box mail included in column 20? This YES NO
volume is not included in letters and flats collected.
Are loading time and other suitable allowance time (columns 16 & 17) YES NO
recorded in minutes and seconds daily, then rounded up to the next whole
minute in the total column at the end of the mail count?
Is locked pouch weight totaled at the end of the count period and averaged in YES NO
the total column? Daily weight must be totaled at the end of the count period and divided by the number
of count days. This number is documented in the total column.
Is mail withdrawal marked properly? Must be marked one or the other. YES NO
Are High Option and Leave Commitment marked YES? Has carrier signed the YES NO
leave commitment? Do not mark the option as High if the regular carrier is not in a 6 or 8 hour leave
earning status. Remember, High option is more work, more money, low is less work, less money. Appropriate
markings and carrier signature must be documented for route to be placed in high option. Carriers are not
required to sign the leave commitment unless they are eligible for, and desire, High Option.
Has the carrier signed PS Form 4241 in block “COUNT DATA CERTIFIED YES NO
TO BE CORRECT”? If the carrier refuses to sign this block, he/she must submit, in writing, their
detailed reasons for not signing. The manager must send the carrier statement and a managers statement along
with the count form explain in detail reasons for not signing.
40
NRLCA Mailcount Disagreement Form
Date: Office:
Dear Postmaster
This is to inform you that I have not signed PS Form 4241. I disagree with the information on
PS Form 4241 for the following reasons
Respectfully Yours/
Medium box
Large Large
Medium Small
Small Small
One stop
One stop
One stop One stop
One stop One stop
42
B-24
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•••••••••
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Labor Relations Department
43
8-25
_R.tCEIVED
r'~
.
•.~.•
.. Oft 21 '86
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•••• •••
HRLCA
UNITED STATES POSTAL SERVICE
w---.oc_
""11II...
~n PIUL . .
DepartMnt
44
~ UNITEDST~TES
. . . .POST.4LSERVICE
Dear Randy:
On several occasions, the most recent being May 7, 2004, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance concerns the clarification of a "mail receiving unit" when
defining "centralized delivery" for the purpose of applying a rural time allowance.
During our discussion. we mutually agreed that the tallowing will constitute full and
complete settlement of this grievance:
The Rural Carrier Duties and Responsibilities, Handbook Po-603 in section 535.223,
b. Centralized Boxes. provides:
The parties agree that in the instant case the rural carrier entered through one door to
make multiple deliveries. It is our understanding that the carrier did not distribute mail
into a "mail receiving unit" such as a Cluster Box Unit, Apartment Receptacles, Delivery
Center, Postal Center, Mailroom, etc. The parties agree that this type of delivery point
would not be considered a "mail receiving unit".
Therefore, the parties agree for the purpose of applying a rural time allowance, this type
of delivery would not be considered as centralized delivery.
Based upon the circumstances of the instant case, the parties agree that no further
action is necessary.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
~~~~~~'
ith. tokowski Randy on
tract Administration Director 0 Labor Relations
(NRLCNNPMHU) National Rural Letter Carriers'
Labor Relations Association
46
632.525 Postal Operations Manual
including vehicles, trash cans, and snow, that make delivery difficult.
Generally, mailboxes are installed at a height of 41 to 45 inches from the road
surface to the bottom of the mailbox or point of mail entry. Mailboxes are set
back 6 to 8 inches from the front face of the curb or road edge to the mailbox
door. Because of varying road and curb conditions and other factors, the
Postal Service recommends that customers contact the postmaster or carrier
before erecting or replacing their mailboxes and supports.
632.525 Grouping
Boxes should be grouped wherever possible, especially at or near
crossroads, service turnouts, or other places where a considerable number of
boxes are presently located.
632.526 More Than One Family
If more than one family wishes to share a mail receptacle, the following
standards apply:
a. Route and Box Number Addressing. On rural and highway contract
routes authorized to use a route and box numbering system (e.g., RR 1
BOX 155), up to five families may share a single mail receptacle and
use a common route and box designation. A written notice of
agreement, signed by the heads of the families or the individuals who
want to join in the use of such box, must be filed with the postmaster at
the distributing office.
b. Conversion to Street Name and Number Addressing. When street
name and numbering systems are adopted, those addresses reflect
distinct customer locations and sequences. Rural and highway contract
route customers who are assigned different primary addresses (e.g.,
123 APPLE WAY vs. 136 APPLE WAY) should erect individual mail
receptacles in locations recommended by their postmasters and begin
using their new addresses. Customers having different primary
addresses but wishing to continue sharing a common receptacle must
use the address of the receptacle's owner and the "care of' address
format:
JOHN DOE
C/O ROBERT SMITH
123 APPLE WAY
Customers having a common primary address (e.g., 800 MAIN ST) but
different secondary addresses (e.g., APT 101, APT 102, etc.) may
continue to share a common receptacle if single-point delivery is
authorized for the primary address. Secondary addresses should still
be included in all correspondence.
632.527 Locks
The use of locks, locking devices, or inserts on curbside mailboxes on rural
and highway contract routes is prohibited. See the list of curbside mailbox
manufacturers for approved locking style mailboxes (a current listing of
approved manufacturers and models can be obtained from the office listed in
section 632.511). The Postal Service does not allow carriers to open locked
boxes and does not accept keys for this purpose.
47
L-97
MEMORANDUM OF UNDERSTANDING
BETWEEN T8E
UNITED STATES POSTAL SERVICE
AND THE
NATIONAL RURAL LETTER CARRIERS' ASSOCIATION
48
L-97
equipment
.... •
49
L-97
fueling allowance_
50
L-97
51
L-97
.Training Days
circumstances:
52
L-97
53
L-97
54
L-97
55
L-97
ltsch Da 121$ N~ Fi
stmaster General Presic;nt
ons Department Natior 1 Rural Letter
Service Carr.ers t Association
~-'f-i&
56
Recipient Services: Customer Mail Receptacles
508.3.2
3.2.5 Advertising
Any advertising on a mailbox or its support is prohibited.
3.2.6 Location
Subject to state laws and regulations, a curbside mailbox must be placed to allow
safe and convenient delivery by carriers without leaving their vehicles. The box must
be on the right-hand side of the road in the direction of travel of the carriers on any
new rural route or highway contract route, in all cases where traffic conditions are
dangerous for the carriers to drive to the left to reach the box, or where their doing
so would violate traffic laws and regulations.
b. A house number if street names and house numbers have been assigned by
local authorities, and the postmaster authorizes their use as a postal address. If
the box is on a different street from the customer's residence, the street name
and house number must be inscribed on the box.
57
M-52
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UNITED STATES POSTAL SERViCE
475 L'Enlant Plaza SW
Washington, DC 20260 NRLCA
Hay 13. 19B3
Mr. Dallas N. Fields
Director, Labor Relations
National Rural Letter Carriers' Association
1750 Pennsylvania Avenue, N.W.
Suite 1204
Washinston, D.C. 20006-3399
58
M-52
Sincerely,
,:f~~~. ~'-
~bert L. Eugene
4
59
rs"On.,..
P-93
11 .......... =
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UNITED STATES POSTAL-SERVICE
.75 L'Enfanl "au. SW
WatlingUln, l)C aoztCI
?-A .---
Robert L. EUge
Rela . ns
LabOl:'
60
H·70.70
.'
. The parties agree that. th••~ case(sr may be used as. 8nd
ConsIdered a distribution case In aecord8nce with Part 212.11 of
Handbooic POo603. RlnI Carrt. DutJ_1II1CI ReIpNIbI1lt1ea.
:RUraI Cn... with wIthdrawaI·tlme may be requhd to withdraw
mall3-tlmes each morning fram all the dlltributlon caIU. .
Haww.., a ftnaI withdrawal (181*81 from th8 3 previous
withdrawaJa) of PI eterentI8I IetterIInCI flats anIY Involves one
designated letter and flat Case just blforeleavlng far the route.
pursuant to Part 212.14 of the PQ.603. .
61
H-70.70
Mr. Leo Root .
re: H95R-4H-C 96076679
. Page2
.. ."
62
W-11
lAsOR RB.ATIONS
d UNITEDSTi1TES
POSTI1L SERVICE
Dear Randy:
On several occasions, the most recent being May 7,2004, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance concems how withdrawal credit is recorded when a rural
route's official route description includes service at an intermediate post office(s).
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
If the "head-out" office and/or the intermediate office(s) requires the carrier to withdraw
mail, the Rural Deiivery Statistic Report, PS Form 4241, and/or other rural route
evaluation forms, would reflect ·yes" for withdrawal credit for the route.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
Judith Stokowski
~~
RandY~n
Contract Administration Director 0 Labor Relations
(NRLCAlNPMHU) National Rural Letter Carriers'
Labor Relations Association
63
M-44
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RECEIVED
JiJ" l.L ~ HZ
UNITED STATES POSTAL SERVICE
475 L'enfant Plaza, SW
NRLCA
Washington, CC 20260
~'llm~
Di.rector
Office of Grievance
and Arbitration
Labor Relations Department
Enclosure
64
M-44
65
M-44
c. References 1-1-37, 211.2, ,211.3 and 524.2
Question If a carrier is required to take mail from sacks
is he eligible for the withdraw credit?
~..nswer section 2l1.2c of the M-37 states in part "If. flats are
rece~ved in sacks, remove them promptly and stack neatly on
the floor or in ha~pers when provided." Section 21l.3a of
the M-J7 states "Mail will be.placed on your case ledge or as
described in part 2l1..2b and c when you report." Except for
the provi5ion for a final wi~~draw from the "hot case", there
is no provision for a partial credit for carrier withdraw of
mail. If a carrier is required to perfo~ a portion of the
withdraw function, such as dumpinq mail from sacks,- then the
carrier is entitled to the withdraw allowance.
D. ~eference M-37, 525.12 Col. R
Question Are carriers entitled to time in addition to the
st~~darddi$mount allowance for ~~locking doors,
climbing stairs, etc?
Answer The dismount allowance was intended to reduce the
actual time entries ma~e on the Form 4241. It was designed to
be applicable to the majority of dismount situations (i.e.,
dismount from t~e v~~icle, entering through doors, traversing
minL~al quantities of ste~s, etc.). The time required to obtain
a key from a keyholder, unlock a door, and replace the key was
neve~ considered in determining the allowance. Therefore, if
thi~ function is resuired of a rura1 carrier, then that carrier
is entitled to credit (i~ Column R) for the time associated with
unlocking the door in addition to the standard dismount al1ow~~ce.
Finally, because the allowance ~as designed to eover the normal
situation, it is probab~e that time adjust=ents mi~ht be necessary
(using Collliun R) in certain other atypical situations. ~or
ex~~ple, if the carrier is required to use an elevator, or to
traverse an inordinate amount of steps, etc., an additiona1 time
allo~ance may be warranted. .
e-
In anticipation o~question that the above explanation may raise,
there is no specific guideline as to where a minimaJ. amount of
steps becomes an inordinate numbe= of steps. For example, it
can't be said the ten (10) is minimal ~~d eleven (11) is inordinate.
That determination must be. made by the manager on ~e loeation,
and like all management actions, it is challengable by the carrier
through the grievance procedure. Managers should remember that
the dismount allowance is computed at an average of four miles
per hour for the distance traveled. While the intention of the
allowance was to minimize the need for Column R entries, where
u~usual conditions exist, managers must consider the impact of
those conditions on the time needed to perform the dismount function.
66
POSTAL IULLmN 21631, 8-6-87, Pag. 11
PREVENT THEFT
68
M-54
LABOR RELATIONS
~ UNITEDSTIJ.TES
a;a POSTIJ.L SERVICE
The parties recently met in pre-arbitration discussion regarding the above referenced case.
The issue in th is grievance is whether rural carriers are entitled to additional time credit, above
the standard withdrawal allowance, for retrieval of parcel hampers.
During our discussion, we mutually agreed that the following will constitute full and complete
settlement of this grievance:
All rural carriers are required to retrieve their parcel hamper without additional time credit,
whether or not the rural carrier receives withdrawal credit, provided the parcel hamper is in close
proximity to the rural carrier's case. The parties define close proximity as 50 feet (round trip).
During the mail count, if the parcel hamper is not within 50 feet (round trip), the route will be .
provided additional credit under Column R for only the distance beyond the 50 feet.
Measurement will be from the closest edge (Wing) on the front side of the carrier's case to the
closest edge of the parcel hamper. The distance beyond 50 feet will be credited at .00284
minutes per foot. The credit will not exceed more than one round trip per day.
The parties agree that this settlement will be applied to all mail counts SUbsequent to the 2003
national rural mail count and will be considered the settlement in any other grievance concerning
this issue.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle the above captioned case and remove it from the pending national arbitration tisting.
Sincerely,
Ii~ l!uJLk-.u
:A.ndrea B. Wilson, Manager Gus Baffa, Pres;
Contract Administration National Rural ett
(NRLCAlNPMHU) Association
~/~1/,'1
Date: ..:J I /9! f/.o Date: 3- /1.. ·~3
475 L'5""""T '1.Al.< SW
W,lSHI"GTQN DC 2C260·410J
69
VWN/....S"S./XH
M· 69.100
.'
~~®~.,~v- ~~
Stev~th .
/: /Gr..df
Director, Labor,a.lations
, National aural Letter
'. Carri.rs' Association
,DATI 2 ..£ ~6 :1'1'
~CIosure
--- 70
M-75
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71
M-4
~
'INiTiO S,~TES POST,,:.. S~F;VIC5
AOOM 90''£
475 L'ENFANT Pl..AZA SW
WAS/1INQTON OC 2ll.."60·,&'00
... TEL (2021 288-3818
___ FAX 12021 288·3074
OFFICE OF THE
ASSIS':ANT POSTM.\STE.q GE!II~AL
l.A80A RElATIONS OErtARTMENT
Dear Donnie:
In accordance with Article 34.6 of the USPS/NRLCA National Agreement, the parties
recently met regarding the above referenced national grievance.
The dispute concerns the proposed standard allowance for the duties associated with
the carrier pickup program and prepaid ordinary and insured parcels accepted as
determined by an Article 34 Postal Service study.
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
The duties associated with carrier pickup requests will be credited dUring a rural mail
count applying the following standard:
A route will be credited 90 seconds for each carrier pickup request completed
during the mail count and 9 seconds for each carrier pickup item received
(Express Mail. Priority Mail or International Mail). This includes all the duties in
the office and on the street associated with the carrier pickup request.
Prepaid ordinary and insured parcels accepted or letters and flats collected in
conjunction with the carrier pickup items will not be included in the new standard. At this
time. letters and flats collected and ordinary and insured parcels accepted continue to
receive the appropriate credit as outlined in Sections 535.12.n and 535.12.0 of
Handbook P0-603. Rural Carner Duties and Responsibilities.
The parties agree that this settlement will be applied to rural routes involved in carrier
pickup beginning with the 2008 national rural mail count. Rural carriers will continue to
be compensated for duties associated with carrier pickup requests pursuant to the April
8. 2004 Memorandum of Understanding concerning the Carrier Pickup Program and the
April 15. 2004 Compensation Instructions through April 25, 2008.
73
-2-
C-15
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle the above captioned case and remove it from the pending national
grievance listing.
Sincerely.
illiam Daignea
Manager
Donnie Pitts, pr~sid/~
National Rural Letter Carriers'
Contract Administration (NRLCA) Association
74
. . UN"EDST~TES
~ POST~LSERVICE
Dear Randy:
On several occasions, the most recent being June 22, 2004, we met to discuss the.
above-captioned grievance at the fourth step of our contractual grievance procedure.
This grievance concerns the 2002 Middlesex Central District's EXFC Service
Improvement Guide SOP for Missequenced. Mis~orted and Missent in which rural
carriers onDPS would deposit this.mail into a separate "MMM" case. Specifically, the
issue in this grievance is whether management violated the National Agreement by not
compensating carriers for segregating the "MMM" mail and placing/depositing the mail
at the designated "MMM" case~
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
When rural carriers are required to segregate Missequenced, Missorted and Missent.
found in their DPS mail and deposit this mail into a separate case other than the
traditional throwback case, credit during the mail count should be allowed as one mark-
up for each required bundle.
The parties agree that if an additional tiip is· required to a·designated "MMM" case
location, the additional trip, including the placing/depositing of mail or bundles· of mail on
or into the provided equipment,ls compensable. During the mail count the actual time
required to place the ·MMM" mail in the .designated location is credited in column "R".
However, no time will be allowed for the separating/casing of individual mail pieces on or
into the provided equipment at the designated location. This function should be
performed at the carrier's case.
Accordingly, we agree to remand this case to the parties at Step 2 for possible
settlement or further processing and arbitration, if necessary. The parties will also apply
this settlement to grievances held in abeyance pending the outcome of this grievance. If
resolution is not reached, the grievance(s) will be processed in accordance With Article
15 of the National Agreement.
Sincerely,
,.
iJdith Stokowski Randy
Contract Administration (NRLCAfNPMHU) Diredor 0 . abOr Relations
Labor Relations National Rural Letter Carriers'
U. S. Postal Service Association
76
DOMESTIC MAIL MANUAL 601
5.2 Method
The mailer must mark the package using material that is not readily water soluble or easily smeared or rubbed off.
The marking must be readable at a distance of 30 inches. Marking methods or surfaces must permit application and
retention of adhesive stamps, postage meter impressions, and postal endorsements made with hand stamp, ballpoint
pen, or Number 2 pencil. Any address label or envelope must be firmly affixed to the mailing container, with no more
than an 1/8-inch separation between the ends of the label or envelope and the container.
77
DMM Revision: Clarification of Shape-based Standards
The Postal Service ™ is clarifying standards for deter- 2.3 Minimum Flexibility Criteria for Flat-Size
mining flexibility and uniform thickness of flat-size mail- Pieces
pieces and deleting standards for using the marking "Do [Revise 2.3 to clarify that customers may pet10rm this test
Not Bend." We are revising the Mailing Standards of the when an employee is present, as follows:]
United States Postal Service, Domestic Mail Manual
Flat-size pieces must be flexible. Boxes - with or without
(DMM®) 101, 301, and 601 accordingly.
hinges, gaps, or breaks that allow the piece to bend - are
We recognize that some flat-size mailpieces have not flats. Tight envelopes or wrappers that are filled with
contents that are stiff but not completely rigid. Some one or more boxes are not flats. At the customer's option,
employees may be reluctant to administer the flexibility test a customer may perform the following test on their own
on these pieces. As stated in the Federal Register notice of· mailpieces. When a postal employee observes a customer
March 30, 2007, customers may administer the flexibility demonstrating that a flat-size piece is flexible according to
test on their own mailpieces with an employee observing. these standards, the employee does not need to perform
When the customer demonstrates that a flat-size piece is the test. Test flats as follows:
flexible according to standards, the employee does not
need to perform the test. We are adding this clarification to * * * * *
DMM 101 and 301. 2.4 Uniform Thickness
The requirement that nonpaper contents in flat-size [Revise 2.4 to clarify when the outside edges are excluded
mailpieces not shift more than 2 inches is within the context for determining variation in thickness and when contents
of the overall standard concerning uniform thickness. In must be secured to prevent shifting, as follows:]
DMM 101 and 301, we are adding the phrase "if shifting
Flat-size mailpieces must be uniformly thick so that any
would cause the piece to be nonuniform in thickness," to
bumps, protrusions, or other irregularities do not cause
clarify that intent. We are adding a reminder to the same
more than 1/4-inch variance in thickness. When determin-
section that some objects placed in ordinary paper enve-
ing variance in thickness, exclude the outside edges of a
lopes may need to be fixed in place or wrapped within the
mailpiece (1 inch from each edge) when the contents do
other contents of the mailpiece to prevent them from burst-
not extend into those edges. Also, exclude the selvage of
ing out of the envelope. We are also clarifying when to
any polywrap covering (see 301 .3.3) from this determina-
exclude the external edges of a flat-size mailpiece when
tion. Mailers must secure non paper contents to prevent
determining uniform thickness.
shifting of more than 2 inches within the mailpiece if shifting
There has been a longstanding mailing standard that would cause the piece to be nonuniform in thickness or
rTlailers marking their mailpieces with "Do Not Bend" must would result in the contents bursting out of the mailpiece
add a stiffener within the mail piece. That requirement was (see 601.11.18).
included to provide a sensory reminder in case our employ-
ees did not see the marking. However, we do not guarantee * * * * *
that these pieces will not be bent during processing or bent
300 Discount Flats
or folded when delivered. Therefore, we are removing
references to this marking. We recommend that mailers 301 Physical Standards
prepare these items (that could be damaged by bending or
1.0 Physical Standards for Flats
folding) in boxes or similar protective containers mailed at
the applicable parcel rates, instead of adding handling * * * * *
endorsements on the outside of the mailpiece.
1.3 Minimum Flexibility for Flat-Size Pieces
These revised standards are effective immediately.
[Revise 1.3 to clarify that customers may pet10rm this test
when an employee is present, as follows.y
Mailing Standards of the United States Postal
Flat-size pieces must be flexible. Boxes - with or without
Service, Domestic Mail Manual (DMM)
hinges, gaps, or breaks that allow the piece to bend - are
* * * * * not flats. Tight envelopes or wrappers that are filled with
one or more boxes are not flats. At the customer's option,
100 Retail Mail
a customer may perform the following test on their own
101 Physical Standards mailpieces. When a postal employee observes a customer
demonstrating that a flat-size piece is flexible according to
* * * * * these standards, the employee does not need to perform
2.0 Physical Standards for Flats the test. Test flats as follows:
* * * * * * * * * *
78
1.4 Uniform Thickness 5.0 Handling, Content, and Extra Service Markings
[Revise 1.4 to clarify that the outside edges are excluded· 5.1 Handling, Content, and Extra Service
when determining variation in thickness and that contents
must be secured to prevent shifting, as follows:] * * * * *
Flat-size mailpieces must be uniformly thick so that any [Revise item a to remove the standards for applying mark-
bumps, protrusions, or other irregularities do not cause ings such as "Do Not Bend", as follows:]
more than 1/4-inch variance in thickness. When determin- a. Handling markings such as "Fragile" must be applied
ing variance in thickness, exclude the outside edges of a only to packages containing delicate items such as
mailpiece (1 inch from each edge) when the contents do glass and electrical appliances.
not extend into those edges. Also, exclude the selvage of
any polywrap covering (see 301 .3.3) from this determina- * * * * *
tion. Mailers must secure nonpaper contents to prevent We will incorporate this revision into the next printed
shifting of more than 2 inches within the mailpiece if shifting version of the OM M and into the monthly update of the
would cause the piece to be nonuniform in thickness or online OMM available via Postal Explorer@ at
would result in the contents bursting out of the mailpiece pevusr:X3vcorn.
(see 601.11 .18).
* * * * * - Mailing Standards,
Pricing and Classification, 8-16-07
600 Basic Standards for All Mailing Services
601 Mailability
* * * * *
* * * * *
Employee and Labor Relations Manual (ELM)
546.23 Types of Appointments
* * * * *
[Revise 546.23 to read as follows:]
5 Employee Benefits
Types of appointments available include the following:
* * * * * a. A current full-time career employee may be reas-
signed to a full-time career position through Article
540 Injury Compensation Program
13 of the National Agreement applicable to the craft
* * * * * to which the employee is being reassigned or
reemployed, if his or her job-related medical condi-
546 Reassignment or Reemployment of
tion permits.
Employees Injured on Duty
b. A current or former part-time flexible career
* * * * * employee may be reassigned or reemployed to a
546.2 Collective Bargaining Agreements part-time flexible career position through Article 13 of
the National Agreement applicable to the craft to
546.21 Compliance which the employee is being reassigned or reem-
[Revise 546.21 to read as follows:] ployed.
Reassignment or reemployment under this section must be c. A current or former noncareer employee may be
in compliance with applicable collective bargaining agree- reassigned or reemployed to the position held previ-
ments and applicable law. Individuals so reassigned or ously or, upon satisfactory demonstration of the abil-
reemployed must receive all appropriate rights and protec- ity to meet the job requirements and in accordance
79
80
l.ABOR REi..ATIONS
~ UNITEDSTiJTES
~ POSTiJL SERVICE
Dear Dale:
The parties recently met in pre-arbitration discussion regarding the abo.ve referenced
case.
The issue in this grievance ;s whether rural carriers are entitled to additional
compensation when required to perform an additional trip(s) to the street due to mail that
could not be accommodated on the first trip, either due to the volume of mail or the
physical size of the parcels, or both.
Handbook PO-603, Rural Carrier Duties and Responsibilities, Section 141.2, Vehicle
Requirements states, "Your personal vehicle must be large enough to accommodate the
normal mail volume and constructed to proted the mail from loss or damage."
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
Additional Trip(s)
For the purposes of this agreement, an additional trip{s) is when management
authorizes/requires the carrier to deliver mail that would not fit in the carrier's personal
vehicle, which is of sufficient size In accordance with Handbook P0-603, Section 141.2,
or the Employer provided vehicle on the first trip due to the volume of mail or the
physical size of the parcels, or both. In all cases, the carrier must consult with
management as to the need for an additional trip(s). Management will determine if an
additional trip(s) is necessary. Management may require the carrier to make an
additional trip(s), utilize a leave replacement, curtail mail or take other action in lieu of
requiring the carrier to make an additional trip(s).
Forms 1314, Regular Rural Carrier Time Certificate, and 1314-A, Auxiliary Rural Carrier
Time Certificate, will be revised to include fields for reporting the time for an additional
tripes). The parties expect revision of the forms and necessary reprogramming to be
completed no later than one year from the date of this settlement. In the interim, the
parties agree that such time will be recorded on Form 8127, Rural Carrier Supplemental
Payment, (and the carrier will be compensated at the national average hourly rate for
regular rural carriers) or the current Form 1314-A, as appropriate.
Christmas Period
An additional trip(s) performed by a regUlar rural carrier or substitute rural carrier
(Designation 72) during the Christmas period will not be compensable. but the carrier will
82
-3-
83
-4-
In the future, if either party has a concern(s) regarding second trips, a meeting at the
national level will be scheduled to discuss such concern(s).
This agreement is effective on the date signed. Compensation for the time involved in
performing an additional trip(s); two minutes per mile, actual loading time and EMA as
appropriate will be paid for instances occurring on or after the date of this pre-arbitration
settlement. All grievances held in abeyance pending the outcome of this case will be
resolved pursuant to the following:
If the grievant performed an additional trip(s), exceeded 40 miles for the day and
was not provided additional compensation for EMA, the grievant will be
compensated EMA for each mile in excess of 40 miles driven to complete the
additional trip(s). .
84
-5-
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle the above captioned case and remove it from the pending national
arbitration listing.
Sincerely,
Date: _-.:>---:"'-r/~/....L.i....,~
__ iJ_S- _
r I
85
M-58.40
iiiilWuNnmsmru..-_---------- _
CiM1'OST4" SikV1a
April 7, 1999
It has come to ttl. dentlon of this onte. that, In lome Instances, efforts have been
made to unduly influence rural mail count volume. No onB should attempt to
Influence mailers to avoid mailing during mall ccunt periods or to send out special
mailings specifically during mall count pertods.
This issue, whO, originally brought folWard through the grievance process. Is
applicable to both management and craft. Postmasters and supervisors should not
Influence customers to change their malDng dates solely for the purpose of affecting
the results cfthe mall t:Ounl VVhile J)e~lJnal galn~ are not realized by pg,tma$ters
and supervIsors, and customers ultimately declcle When to mal" lntruence rrom
Interested parties may have the appearance of affecting the Integrity of the count.
Conversely, carriers should nat attempt to c:aerce mailers to send out mailings
spec,ncaUy during iii mail count period or have friend, or relatives send mailings to
addresses on their routes or to themaelves (If they live on the'r route). This type of
influencing does realize a personal gain and WOUld most dennltely have the
appearance of. affecting the integrity
. at the count.
The count period II IItabU,hed to be a period where the parties can eXJ)eet nonnal
mall volume now atrected only by the mailers and our CU$tomers. The mIssIon 01
tne Postal ServIce With respect to a normal rural mall count Is to count, case, and
deliver the maU, not add to or take away from the volume by contrived :sGhemes.
Aj~,
A~~W~er
DeliverY Policies and Programs
86
M-58.20
L.A8OP RElAr:O's
~ UNITED STATES
~ POSTIJL SERVICE
The parties recently met in pre-arbitration discussion regarding the above referenced case.
The issue in this grievance is whether the address orientation or address label placement on a
.mail piece has any affect on the mail piece being recorded as a letter or flat during a mail count.
During our discussion, we mutually agreed that the following will constitute full and complete
settlement of this grievance:
For the purpose of recording a mail piece during a mail count as a letter or flat, the manner in
which the address Is oriented on the mail piece will be relevant. In accordance with Section
535.12.a. of Handbook PO-603, Rural Carrier Duties and Responsibilities, a mail piece 6 1/8
inches or less in width that can be cased in the separations of the carrier cases is recorded as a
letter. For the purpose of the mail count, the width of the mail piece will be defined as the
dimension perpendicular to the address label. Therefore, a mail piece measuring 5 Y:! inches by 7
inches would be recorded as a flat if the label or address an the mail was placed parallel to the 5
Yz dimension. In this example, the 5 Yz inch dimension would be considered the length because
the label orientation is parallel to the 5 Y2 inch measurement and the 7 inch dimension is the width
because the address is perpendicular to the 7 inch measurement.
The parties agree that this settlement will be applied to all mail counts subsequent to the 2003
national rural mail count and will be considered the settlement in any other grievance concerning
this issue.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle the above captioned case and remove i~ from the pending national arbitration listing.
Sincerely,
a-d~,e!
B.
Andrea
a!&nJ
Wilson, Manager
Contract Administration
(NRlCAlNPMHU)
M-58.30
ii:w UNITEDSmTES
. .POST.4LSERVICE
The partles recently met In pr8-Bl'bitration discussion regarding the above ref.renced case.
The issue In this grievance is whether address cardl. received by rural canieF'$ dUring the mail
count, should be credited to the route evaluation as maR.
During our discussion. we mutu8Uy agreed that the following will constitute fuH and complete
settlement of this grievance:
The parties agree that address cards rec:elved by a rural carrier dUring the mal count are not
recorded as part of the maD count. The sequencing of address cards does not warrant Idditlonal
compensation.
The parties agree that this settlement will be considered the settlement In any other grievance
concerning this Issue.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle the above captioned case and remove it from the pending national arbitration listing.
Sincerely,
,.
.
~1$.td4rJ
B.df8a WDson. Manager
Contrad Administration
(NRLCAlNPMHU)
\
Date: ·..3/It/()~ Date: :3 --/ 'r{) 3
88
M-66
MEMORANDUM OF UNDERSTANDING
BETWEEN THE
UNITED STATES POSTAL SERVICE
AND THE
NATIONAL RURAL LETTER CARRIERS' ASSOCIATION
The parties agree that the end of run report piece count (or future equivalent
report) from the automated equipment used to process a zone's DPS letter mail
will be utilized when recording volume, during a mail count. Either the rural
carrier or manager may verify the piece count from the report by counting the
mail, however no additional compensation will be provided for the time involved.
a'
Date: ......:~~A1......:19.:......:1t_t7_:.3 _ Date: 3- /7-03
89
M-57
lABOR RELAT'ONS
~ UNiTEDSTJJTES
J!a POSTAL SERVICE
The parties recently met in pre-arbitration discussion regarding the above referenced case.
The issue in this grievance is whether management's denial of additional credit during the mail
count for time involved in retrieving DPS mart and returning articles to the accountable cage
violates the National Agreement.
During our discussion, we mutually agreed that the following will constitute full and complete
settlement of this grievance:
Rural carriers may be required to retrieve DPS mail without additional time credit, whether or not
the rural carrier receives withdrawal credit, provided the DPS mail is in close proximity to the rural
carrier's case. Rural carriers may also be required to return articles to the accountable cage (or
location where accountables are cleared) upon completion of street duties without additional time
credit provided the cage is in close proximity to the rural carrier's case. The parties define close
proximity as 50 feer(round trip).
During the mail count, if the DPS mail is not within 50 feet (round trip), the route will be provided
additional credit under Column R for only the dislance beyond the 50 feet. Measurement will be
from the closest edge (wing) on the front side of the carrier's case to the closest edge of the
container of DPS. The distance beyond 50 feet will be credited at .00284 minutes per foot.
During the mail count, if the accountable cage (or location where accountables are cleared) is not
within 50 feet (round trip) Ihe roule will be provided additional credit under Column R for only the
distance beyond the 50 feet. Measurement will be from the closest edge (wing) on the front side
of the carrier's case to the window of the accountable cage. The distance beyond 50 feet will be
credited at .00284 minutes per foot. The credit will not exceed more than one round trip per day
to return mail/receipts in the afternoon.
90
M-57
-2-
The parties agree that this settlement will be applied to all mail counts subsequent to the 2003
national rural mail count and will be consider~d the settlement in any other grievance concerning
this issue. .
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle the above captioned case and remove it from the pending national arbitration listing.
Sincerely,
Date: --"'=---"-+-----==:::....-_
91
M-69.68
On January 21, 1998, the parties entered prearbitration discussion of the abcve-referencad
case.
The issue in this grievance is whether Management violated the Methods Handbook PO-
603, Rural Carrier Duties & Responsibilities during mail count. when rigid articles of mail
less than 61/8 inches in width, processed on automated equipment as Oeavery Point
Sequence (CPS) mail are crecflted as OPS maD and not parcels.
During our discussion. we mutually agreed that the following wilt constitute full and complete
settlement of this case:
During a rural route mail count, a rigid article l'1tC8ived in DPS will be counted
and recorded under Column C. as a parcel if the rigid article exceeds any one
of the dimensions in Part 535. 12.c.(1) of the PO-603. Rigid artides received in
OPS maD that do not exceed any of the dimensions in Part 535.12.c.(1) of the
PQ.603 are counted and recorded under Column L as OPS letters.
Please sign and return the enclosed copy of thiS letter as your acknowledgment of
agreement to settle the above-c:aptioned case n remove them from the pending national
arbitration Osting.
Sincerely,
~ UNITEDSTllTES
I!ii;j POSTllL SERVICE
Re: JOOR-4J-C04168408
Mary Iverson
Plainfield, IL 60544
On several occasions, the most recent being December 21, 2007, we discussed the
above-captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this case concerns the credit given during a mail count when DPS letters
are received for a closed school or business and were unable to be delivered.
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance.
Credit for DPS closed school or business letter mail, whether cased or taken to the
street, will be credited in the following manner:
1. Credit will be given in Column A, Letters, for each piece when there are seven
pieces or less.
2. Credit will be given in Column 0, Parcels, for one parcel when there are eight
pieces or more.
3. These mail pieces will not be deducted from Column L, DPS Mail.
A closed school or business is defined as one that is closed on a recurring basis, usually
weekly, and does not have any method of delivery available on the day the school or
business is closed, which would require the carrier to bring the DPS letter mail back from
the street.
No additional riffling time should be credited to identify and/or hold out this mail.
WASHINGTON DC 20260-4100
INII\IVv'.USPS.COM
93
- 2
The parties agree that the above method of applying credit for closed school or business
DPS letter mail will be utilized during future mail counts. Further, it is agreed that the
terms of this settlement apply solely to the specific issue in this case and do not set
precedence to any other current or future DPS dispute between the parties.
The above-captioned grievance is remanded to the parties at Step 3 to apply the terms
of this settlement to the fact circumstances of the instant case.
Please sign and return the enclosed copy of this letter as acknowledgement of
agreement to settle this case.
Robert M. Olohan
Labor Relations Specialist
Contract Administration (NRLCA)
Date: _..:..../_-_.,l_..-_C}_Y'
_ _ _ __ Date: /-dv -, CJ g
94
. . . UNlTEDSTlSTES
~ POST&SERVICE
Dear Randy:
On several ~slons, the most recent being January 9. 2004, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance is whether the address orientation or address label placement on a
man piece, defined as a rigid article in accordance with Handbook PO-603. R~ral Carrier Duties
and Responsibilities, Section 535.12.d, has any affect on that piece being recorded as a flat or a
parcel during a mall count
During our discussion, we mutuaRy agreed that the following will constitute full and complete
settlement of this grievance:
For the purpose of recording a rigid article during a mail count as a lIat or parcel. the manner in
which the addressjs oriented on the piece wlll be relevant. For the purpose of a mall count, the
height of the rigid article will be defined as the dimension perpendicular to the address label. In
accordance with Section 535.12.d of Handbook PO-603, a rigid article exceeding 5 inches in
height would be recorded as a parcel. Therefore, a rigid article measiJring 4 ~ Inches by
5 'Ya inches would be recorded as a parcel if the label or address on the rigid article was placed
parallel to the 4 % inch dimension. In this example, the 4 % inch dimension would be considered
the length because the address orientation is parallel to the 4 ~ mea~urement and the 5 Yz Inch
dimension ;s the height because the address orientation is perpendicular to the 5 Yz inch
dimension.
The parties agree that this settlement will be applied to the 2004 national rural mail count and all
mail counts subsequent Any other grievance concerning this issue filed prior to the 2004
national rural mall count will be considered wIthdrawn.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle this case.
Sincerely.
J~~t:"iJ-
William Daigne it
Labor Relations Specialist ~~
Contract Administration National Rural Letter Carriers'
(NRLCAlNPMHU) Association
1) Postal Service management did not violate Chapter 5, Section 535.12 of the PO-603 i.e., the Rural Carrier Duties and
Responsibilities Handbook, during the 1998 mail count period, by entering a mail piece consisting of a flexible, labeled peri-
odical wrapper or envdope containing both a non-rigid magazine approximately 10 inches high and 8 inches wide and a
rigid CD or computer disc case exceeding 5" in height, in Column B-Papers, Magazines, Catalogs, Flats, Other Size Mail
rather than in Column C P"rcels on Form 4239.
2) The: grie:vance: in Ca~e E95R-4E-C 990099528 is denied.
3) Jurisdiction is retained for the sole pllrposc of resolving any disputes which may arise between the Parties regarding the
meaning, application or implementation of this National Arbitration Award.
On this 12th day ofJanuary, 2003, I, DANA E. EISCHEN, upon my oath as National Arbitrator, do hereby affirm and cer-
tify, pursuant to Section 7507 of the Civil Practice Law and Rules of the State of New York, that I have executed and issued
the toregoing instrument and I acknowledge that it is my Opinion and Award in Case No. E95R-4E·C 990099528.
Summary This National-level case resolved the issue of how a particular piece of mail
(consisting of flat-sized magazine coupled with a CD packaged in a rigid
plastic case) should be counted: as a parcel or flat as defined in the PO-603.
The subsidiary issue was whether this case was governed by the terms of a
1998 Step 4 settlement known as "Sun City." The Arbitrator found that the
Sun City settlement did not control, due to the marked differences in the
"dimensions and characteristics" of the mail pieces in each case. Contrary
to the agreement in Sun City that the mail piece met the "rigid article"
defmition, the Arbitrator held that the Coeur D'Alene piece was a non-rigid
"flat" containing a rigid article. In so doing, the Arbitrator relied on the fact
that, if the mail piece was not a per se rigid article and if it could be cased
for delivery as a letter or flat, it was more like a flat than a parcel.
Accordingly, the Arbitrator denied the National-level grievance.
96
. .UNfTEOST4TES
. .POST.4L SERVICE
Dear Randy:
On several occasions, the most recent being December 12,2005, we met to discuss the
above-captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance concerns the classification of Certain mall pieces during the
mati count that contain rigid articles.
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
The current definition of a parcel as described In Section 535. 12.d of the P0-603. Rursl
Carrier Duties and ResponsiblUties, is a rigid article that exceeds 5 inches in height, 18
inches in length or 1 9116 inches in width. The parties agree that the overan dimensions
and rigidity or flexibility characteristics of a mail piece determine Whether the article Is a
parcel rather than any particular Item enclosed within that mail piece. Therefore, the
parties present the following examples to clarify whether an Item should be classified as
a parcel during a mail count:
1. The flexible mail piece is greater than 6 1/8 inches in width, containing a rigid
item eKceedlng anyone of the dimensions In Section 535.12.d. The area of the
rigid item is equal to or greater than 80 percent of the area of the flexible mail
piece. This is a parcel.
2. The flexible mail piece is greater than 6 1/8 Inches in width, containing a rigid
Item exceeding anyone of the dimensions in Section 535.12.d. The area of the
rigid item is less than 80 percent of the area of the flexibtemail piece. This is a
flat.
3. The flexible mall piece is greater than 81/8 InChes in width, containing a rigid
Item that does not exceed anyone of the dimensions in Section 535.12.d. This is
a flat.
97
-2-
4. The flexible mail piece is 6 1/8 inches or less in width, containing a rigid item
exceeding anyone of the dimensions in Section 535.12.d. The area of the rigid
item is equal to or greater than 80 percent of the area of the flexible mail piece.
This is a parcel.
5. The flexible mail piece is 6 1/8 inches or less in width, containing a rigid item
exceeding anyone of the dimensions in Section 535.12.d. The area of the rigid
item is less than 80 percent of the area of the flexible mail piece. This is a letter.
6. The flexible mail piece is 61/8 inches or less in width, containing a rigid item that
does not exceed anyone of the dimensions In Section 535.12.d. This is a letter.
The parties agree that the above examples must be applied when determining the
proper classification of a flexible mail piece containing a rigid item during a mail count.
There is an exception to items 2, 3, 5 and 6 above If the flexible mail piece does not fit in
the letter (or flat) separation with other mail without damage to the mail piece. This is a
parcel. It is also agreed that this settlement does not prohibit the Employer from making
changes pursuant to Articles 19 or 34 of the National Agreement in the definition of mail
pieces or time standards associated with handling mail pieces.
In the instant case, the parties agree that the mail piece in question is a flat. Based on
the particular fact circumstances of this grievance, no further action Is necessary.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
td~~;... i/-
William DaiQ suit
Manager
Contract Administration (NRLCA)
~National Rural Letter Carriers'
Labor Relations Association
Dale: t.V~;& S
98
amID AM'RleLB 1118IDB A FLBXIBLE
FLBXIBLE
mAlLPIBeB
mAlLPIBeB
mIUAPAae&L?
mIUAPAae&L?
.
Does the flexible mail piece that contains the rigid item fit into the letter
...-
-
[or flat] separation with other mail without damage to the mail piece?
4E~
~
NO
YES 4E~ ~~
Irs A FLAT Irs A LETTER
I II
I
0
Is the flexible mail piece that contains the rigid item greater than 6 1/8" in
width? (Address orientation)
lJ
Is the area of the rigid item equal to or greater than 80CYo of the area of the
flexible mail piece?
YES NO
-====- ~ -====- ~
IrS A PARCEL
IrS A PARCEL IT'S A FLAT
IT'S A FLAT
I I I I
* When determining whether the mail piece can be cased, some re-positioning of the rigid item(s) inside
the mail piece may occur during the normal casing process. Management may not require the carrier to
make extraordinary efforts to rearrange Irelocate the rigid item(s) within the mail piece in an attempt to
case a mail piece that could not otherwise be cased.
99
Save:be; za, 19S0 M-53
LaJ20:WAStefl:bs
1JEC1': Step 4 ~ecision Regarain; ~talo;·Count in Gallipolis, OS
na-C-0108/CSR4FClS3S7
Wi~i~S~~
LilQor :lel~tions De_
\
rt:nent
uEe 11eiJ
100
iirW UNrrEDSTJJTES
JJ!!'iijf POST.oL SERVICE
The parties recently met In discussion regarding the above referenced case, which has been
presented to a national arbitrator and is pending post hearing briefs. .
The issue in this grievance is whether a rural carrier is entitled to additional time credit for
handling flats processed on automated equipment when the mail is not in neat order' and
faced in the same direction (helicopter flats).
During our discussion, we mutually agreed that the following will constitute full and co~lete
settlement of this grievance:
. .
The parties agree that the evidence presented in arbitration by the NRLCA in the above
referenced case reveals that flats pr~ssed to rural routes on the UFSM 1000 do not
always provide a product that can be handled in the same manner'as' flats presented In
relatively neat order. Therefore, except as provided below, the parties agree that effective
with the next mail count after the signing of this settlement, and continuing thereafter, rural
routes receiving flats processed on tne UFSM 1000 will be granted an additional credit for
flat volume for the added effort required to handle these flats.. An additional volume credit of
17.5 percent will be recorded for flats processed to rural routes fro~ the UFSM 1000 during
the mail count. For example, if a rural route during one day of a mail count receives 300
flats processed on the UFSM 1000, an additional 53 flats (rounded to the nearest whole
number) will be recorded in Column C on Form 4239. ' '. .
Processing and Distribution Centers that intend to process flats to rural routes on the UFSM
1000 throughout the year will not modify its processing operation for the sake of the mail
count.
Rural routes that were counted dUring the FebruarylMarch 2004 national count and received
flats processed on the UFSM 1000 during that mail count will receive additional credit. The
additional credit will be calculated as described above. End-of-run reports from the UFSM
1000 will be used to determine the volume offlats processed on the UFSM 100Q to each
rural route from February 14 through March 6,2004. A base hour change will then be
processed on affected rural routes as soon as possible, but will be effective no later than
June 26; 2004.
The parties agree that currently, flats processed to rural routes on the AFSM 100 do not
exhibit characteristics of "helicopter flats- as presented in the Oregon City, Or$gon, hearing.
However, in the future, should rural routes begin to receive flats processed on the AFSM
100 or any other automated equipment, on a national scale, Ulat are in a condition similar to
the flats jn the photographs presented in this arbitratiqn hearing and described by the
NRLCA as "hel/copter f1ats-; the parties will meet at the national level to address the
problem.
As soon as administratively possible, the parties will meet at the national level to determine
how to apply this settlement to the particular fact circumstances In the Oregon City, OregOn,
grievance and all ot.her grievances held in abeyance pending disposition of this case.
Please sign and retum the enclo~ copy of this letter as your acknowledgment of
agreement to settle the above captioned cas,e and remove it from the arbitrator's authority.
Sincerely,
102
lABoR RElATIONS
M-2
. . . UN"EDSTJlTES
~ POSTJlL SERVICE
On several occasions, the most recent being January 12, 2006, we met to discuss the
above captioned grievance at the fourth step of our grievance procedure.
The issue in this grievance is whether a non-rigid mail piece, containing a rigid cylindrical
item (pill bottle) that exceeds anyone of the dimensions in Section 535.12.d of Handbook
P().603, was property recorded as a flat during the 2003 national mail count
After reviewing this matter, we mutually agreed that no national interpretive issue is fairly
presented in this case. It is recognized that, due to the variety In packaging and the shape
of the contents in same or similar mail pieces, determining the proper classification during a
mail count must be done on a case by case basis. The parties do agree that:
• The overall dimensions and rigidity or flexibility characteristics of the mail piece
determine the classification of the mail piece, rather than any particular item
enclosed within that mail piece.
Unless a determination can be made by application of the settlement in
grievance FOOR-4F-C 03096043, the classification of a non-rigid mail piece
which is the same as or similar to the one defined in the issue above will
depend on whether the mail piece can be cased with other mail, without
damage to the mail piece.
When determining whether the mail piece can be cased, the parties agree that
while some re-positioning of the rigid item(s) inside the mail piece may occur
during the normal casing process, management may not require the carrier to
make extraordinary efforts to rearrange/relocate the rigid item(s) within the
mail piece in an attempt to case a mail piece that could not otherwise be
cased.
M-2
Accordingly, we agree to remand this case to the parties at Step 3. If no agreement is
reached the union may appeal this grievance to area arbitration.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to remand this case.
Sincerely,
~~211MLi-
J.
Sandra S vOle
Labor Relations Specialist
Contract Administration
~
La~
Randy
Director
rson
Date: / - /3 -o{P
104
w,lTED
ROOM 9014
STATES POSTAL
475 L ENFANT
WASHINGTON
PLAZA SW
DC 20260-4100
SERVICE
M-75
* N TEL 1202) 268-3816
B FAX ,202) 266-3074
OFFICE OF THE
ASSISTANT POSTMASTER GENERAL
LABOR RELATIONS DEPARTMENT
105
M-75
Smith 2
106
M-56
:f""P'OS~
.~=
: ~~ ~t~' eEIYED
z~ ~.,
- a
........ I..' ..•1 :3
UNITED STATES POSTAL SERVICE
.75 L'!nfpt Plaza. SW
Wut\inglDn, DC 211110
September 22. 1983
Re I R. <:Oo%ey
Issaquah, ~ 98027
H1R-SD:-C 8286
Dear Mr. Fields:
On August 30, 19B3, we met to discuss the above-captioned
grievance at the fourth step of our contractual grievance
procedure.
The grievance concerns Whether local management improperly
es~ablished a direc~ holdou~ on Ao~te 3 during ~bQ 1~a2 mail
count.
We mutually agreed to resolve this grievance in the following
manner:
1. consistent with Part 225.4, 1-37 Handbook
and i'art 123, K-3a Handbook, PQ~tma5ter.l5 may
authorize the use of separations at the dis-
tribution case for -direct mail 8 for customers
who receive sufficiaftt ~antities of ~il to
justify the p~ocedure.
2. Consistent with Pa~t: 525, x-3Q Handbook,
postmasters must hold joint conferences of
supervisors and rural carrie~s -to discuss
changes in mail handling procedures and
in3tructiona. No changes 1n carrier work
methods, casing equipment, or office procedures
can be made between the date of the local
conference and the mail COunt unleCi theA.
items were specifically discussed at the .
conference.
107
M-56
108
M-107
MEMORANDUM OF UNDERSTANDING
BETWEEN THE
UNITED STATES POSTAL SERVICE
AND THE
NATIONAL RURAL LEITER CARRIERS' ASSOCIATION
The parties agree that the following Mobile Data Collection Device (MDCD) time
allowances and procedures will be implemented on all rural routes that receive a mail
count in the 2003 National Mail Count and will continue to be applied in any subsequent
mail counts. These allowances will not apply to those rural routes not counted in the
2003 National Mail Count until the next mail count of any type conducted on each of
those rural routes.
All rural routes that have been assigned a MDCD will continue to receive one (1) minute
per day for pick up and set up of the MDCD for use on the route and for the return of the
MDCD to its designated location upon the carrier's return to the office.
Rural carriers will utilize the MDCD to scan all Delivery Confirmation mail piece
barcodes. The routes will be credited with an eighteen (18) seconds per piece time
allowance.
The one minute credit for MDCD retrieval and the eighteen (18) seconds per piece for
delivery confirmation will 1.Jt:: It:l;urut::u ill CUIUIIlII R, Olllf:H SuilalJlt: Allowi;U/<;t:.
For each accountable mail piece, including Express Mail and Signature Confirmation,
the time allowance will be twenty-eight (20) seconds. This twenty-eight (20) second
allowance will be credited to the route for each piece received for delivery and will
include any time associated with scanning of the Form 3849 and the data entry of
rccipicnt namC:3. Thi:J time allowance will be incorporated into the timc allowancc3
credited for Columns F and G of Forms 4241 and 4241-X and will not be recorded in
Column R.
t}~h.u(/ A trLu,-,J
Andrea B. Wilson Gus Baffa
Manager, Contract Administration President
Labor Relations National Rural Letter Carriers'
United States Postal Service Association
-=s--t.I,---,,-;Lt:J~cJ_..3_ _
Date: ---:;.0"":'/-4-£"":""/
109
110
, E-66
•
procedure •
The question in this grievance is whether management is
proper in requiring a rural letter carrier to deliver Express
Mail to a customer who is on the carrier's line of travel.
During our discussion, it was mutually agreed that the
following would represent a full settlement of this case:
In accordance with the M-37 Handbook, a rural carrier
must deliver Express Mail to a customer
whose residence or place of business is on
the carrier's line of travel. Management,
however, shall not circumvent paying the
additional compensatio·n by not allowing the
carrier to deliver Express Mail during the
mail count period, if, during the rest of
the year, the carrier has been delivering
Express Mail to this customer.
Please sign and return the enclosed copy of this letter as
your acknowledgment of agreement to settle this case •
•
111
E-66
(
/~
) \ ~
~.
! ,
I\ 1'/ /.? 7J.--
N/ i ./1'. .e..;;:=:f?.-...--- /
,'j''"''
I ~
Dallas N. Fields '
Director, Labo'r Relations
National Rural Letter
Carriers' Association
•
112
M-63
lABoR RELATlCNS
~ UNITED STATES
*iii POSTI1L SERVICE
The parties recently met in pre-arbitration discussion regarding the abov~ referenced case.
The issue in this grievance is whether rural carriers should receive markup credit for each piece
of mail returned to the clerk or to the throwback case because the mail is addressed to a street
address when the customer actually receives mail by caller service or from a post office box.
During our discussion, we mutually agreed that the following will constitute full and complete
settlement of this grievance:
If a rural carrier receives mail addressed to a customer's street address who receives their mail
by caller service or from a post office box, the carrier wifl separate the maif as a local post office
box/caller service bundle. This is mail that the carrier does not deliver to the customer because
the customer has no mail receptacle. During the mail count, the rural route will be credited with
one bundle markup for all mail intended for local post office boxes and caller services. In
situations such as this, the carrier will not be required to deliver any mail to the street address
except Express Mail.
If a customer receives a portion of their mail by caller service or from a post office box and a
portion of their mail to a street address, the carrier should case and deliver the mail that is
intended for street delivery.
The parties agree that this settlement will be applied to all mail counts subsequent to the 2003
national rural mail count and will be considered the settlement in any other grievance concerning
this issue.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle the above captioned case and remove it from the pending national arbitration listing.
Sincerely,
~ulUJu A· tdUn£!
drea B. Wilson, Manager Gus Baffa. Pres'
Contract Administration National Rural
(NRLCNNPMHU) Association
"/i 9~-z'3
")
113
M-69
.t"llt ~If~
•::Il~:•c
...-
,,'-..... .
.. .. ...
&_;;
~
Ite: Crimes
Bowling G~een, KY
H71l-2J-C 389
Dear !lr. Smi th:
On several occa5ion$, the most receot bein~ October 14, 1988,
we met to discuss the above-captioned grievance at the fourth
step of our contractual grievance procedure.
The issue in this grievance is whether .anage~ent violated
the National Agree.ent when postage due mail was bundled and
given to the earrier as one parcel during the mail count.
It is our position that no national interpretive issue
involving the teras and conditions of the National Agreement
is fairly preGented in this ca£@_ lowever, the union did not
aqree.
During our discussion, we mutually agree that the following
would represent a full settle.ent ot ehis case:
In accordance with the Rural nelivery Carriers
Du~ie£ and R.&ponsibili~i.c, A.thad Handbook, M-21,
-At least 15 days before the start of the count,
postaasters will hold joint conferences of
supervisors and rural ~arriers to discuss these
procedures and instructions. w Review of this case
revealed before the count, the postage due mail was
Dot being bundled and this procedure vas not
d15cus~ed duripq the p~e-cQunt conferenee~ It was
not until September 10, 1981. t~at the procedure was
changed. Therefore, the carrier shall be credited
with the sa pieces of post&ge due .ail on his
evaluation and shall receive compensation if it is
warranted.
114
M-69
Mr. Steven R. Smith 2
115
P-59
~tf.S~
.
.,.~ ..II
...
.-.
z- ...... -c
::I u.uua. ;
a ••••••
UNncOSTATESPOSTAlSER~CE
475 LI£n'ant Plaza. SW
Wuhingwn. DC lO26O
Dallas N. '-elds
Director, Labor Relations
National Rural Letter Carriers'
Assoeiati.on
116
Mailer Services: Treatment of Mail
507.1.4.1
Attempted - Not Known Delivery attempted, addressee not known at place of address.
Box Closed- No.Order* Post office box closed for nonpayment of rent
Deceased Used only when known that addressee is deceased and mail is not properly deliverable to
another person. This endorsement must be made personally by delivery employee and
under no circumstance may it be rubber-stamped. Mail addressed in care of another is
marked to show which person is deceased.
Delivery Suspendedto Commercial Mail Failure to comply with bOR through b08, 'j<9':3.
Receiving Agency
In Dispute* Mail returned to sender by order of chief field counsel· (or under SOB, -1 ,0 and
because of dispute about right to delivery of mail and cannot be determined which
disputing party has better right tomai!.
Insufficient Address* Mail without number, street, box number, route number, or geographical section of city or
city and state omitted and correct address not known.
No Such Street* Addressed to nonexistent street and correct street not known.
Not Deliverable as Addressed- Mail undeliverable at address given; no change-of-address order on file; forwarding order
Unable to Forward expired.
Outside Delivery Limits* Addressed to location outside delivery limits of postoffice of address. Hold mail for
out-of-bounds. customers. in general· delivery forspecified •period unless·addressee filed
order.
Returned for Better Address * Mail of local origin incompletely addressed for distribution or delivery.
Returned for Postage Mail without postage or indication that postage fell off.
Returned to Sender Due to Addressee's Man returned to sender under false representation order and lottery order.
Violation of Postal False Representation
and Lottery. Law*
Returned to Sender Due to Addressee's Mail returned to sender under false representation order.
Violation of Postal False Representation
Law*
Temporarily Away* Addressee temporarily away and period for holding mail expired.
Vacant* House, apartment, office, or building. not occupied. (Use only if mail addressed
1I0ccupant.")
* Alternative addressing formats may not be used on the following: Express Mail pieces; mail with any special service; mail sent with any
ancillary service endorsement; mail sent to any overseas military post office. When an alternative addressing format is used on Periodicals
pieces, the publisher is notified of nondelivery only for those reasons marked with an asterisk (*).
117
~ UNrrEDSTi!TES
~ POSTi!L SERVICE
Re:F95R-4F-C98086042
Class Action
West Sacramento, CA 95799-9998
On several occasions, the most recent being November 15, 2002, we met to discuss the
above-captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this. grievance is whether the rural carriers were entitled to additional credit
during the 1997 mail count for being required to return mail from full mailboxes.
Specifically, after the initial occasion a mail box becomes full and mail is returned to the
office, is credit appropriate if carriers are required to continue to deliver mail to the box,
then return that mail when the mailbox is full again.
The parties agree that generally when a mail box initially becomes full, the mail is
removed from the box and returned to the office where it is held with subsequent mail for
that address. However, the parties agree that if the rural- carrier was required to
continue to deliver mail to the box and was subsequenUy required to remove the mail
from the full box again, that route will be credited with one mark-up tor each full box of
mail returned during the mail count beyond the initial pull.
Accordingly. we agree to remand this case to the parties at Step 3 to determine if the
carriers in the instant case are entitled to the additional credit. If the parties are unable
to agree on the appropriate remedy,1he Union may appeal the appropriate remedy issue
to arbitration.
Please sign and return the enclosed copy of this letter as your acknowledgement of
agreement to remand this case.
Sincerely,
_
online, must match the labeled packages being presented to the
the
Shipped From:
Name _
Type of Mail
International Mail·
------------
Other
------------.- ._ .. ------
- - - - - - -
ase scen upon pickup or receipt of mail. Leave form with customer or in
customer's mail receptacle.
USPS SCAN
11111111111111111 IIII
Dear Randy:
On several occasions, the most recent being May 7, 2004, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue of this grievance is whether a violation of the National Agreement occurred When
management curtailed parcels during a mail count. therefore preventing the carrier from
making a second trip to load the delivery vehicle.
After reviewing this matter, we mutually agreed that no national interpretive issue Is fairly
presented in this case.
Nevertheless, we mutually agreed that the following will constitute full and complete
settlement of this grievance:
The parties agree that the method 'of placing mail into or on a conveyance used to transport
mail from the carrier's case to the delivery vehicle should be done in a manner that promotes
operational efficiency. However. the decision to curtail parcels distributed to the carrier
, solely to prevent authorizing' an additional trip to load the delivery vehicle during the mail
count is Inappropriate.
Based upon the circumstances of the Instant case, the parties agree that no further action is
necessary.
Please sign and retum the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
On several occasions, the most recent being January 30, 2004, we met to discuss the above-
captioned grievance at the fourth step o~ our contractual grievance 'procedure.
. .The issue of this grievance concerns the use of stopwatches by Nral carriers during a mail count
During our discussion, we mutually agreed.that the following will constitute fuJI and complete ,/
settlement of this grievance:
Managers must conduct and record all time measurement required for loading vehicles and other
suitable allowance functions. However, there Is no contractual prohibition concerning a Nral
carrier substantiating the accuracy of these time measurements. It is agreed that Nral carriers
may use a stopwatch for this purpose; however, the use of a stopwatch or any timing device
should not disrupt the count, create additional allowance credit or delay the canier in their
scheduled duties. This agreement would also apply to carriers who wish to observe the mail
count on theIr relief days or on days they are in a leave status as provided for in the M-38,
Management of Rural Delivery Services, Section 526.23.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle this case.
Sincerely,
Randy An
Director 0 abor Relations
National Rural Letter Carriers'
Association
Date: / - 30 -0 l/
DISTRICT MANAGERS
In January 1997 a rnemqrandwn was sent to all distrtct managers concerning the use Of Edit
Books on nnI routes. This memorandum lnducIed revisions to Handbook PO-603 and a series
of questions and answerS addressing Nral CBITfer concems regll'dlng use of .the Edit Book and
the CLASS labels.
Attached are revisions to. those questions and answers. These have been revised following
consultation between the Postal ServIce and the National RInl Letter Carriers' Association.
Several questions have been deleted because they no longer apply to the Edit Book process and
many answers remain unchanged. Questions concernklg the use of "8-, -N", and V codes have
been plac;ed first. as these seem to be causing the greatest concern among rural carriers.
If you have any qUestions concerning thls matter, pIe8se contacI Robert West at (202) 268-3551
or Cathy Perron at (202) 268-4130.' .
~~Acting Manager
Delivery Support
Attachment
1. When I. "S- (for P.O. Box). "Noi (for non-c:leUvery) and "V" (for vacant) u.ed In the 1821
code block for rural route.?
. .
Customers residing along a rural route nne of travel who receive P.O. Box delivery In lieu d rural
delivery are not Included ., the rural box count and their residence Is not recorded on the edl
sheet with a -8"' code. Therefore. the "8- code Is not utlized on 1UI81 routes. Addresses that rn
on the route line d tnweI but not delivered. such as local P.O. Box customers. shall be recorded
as code "N". However. deliveries recorded with an -N" wlI appear on both the edit Sheet and
case labels. To suppress the addreII from the carrter case labels. the use of cell sizes with the
following standards wi cause the address not to print on the labels. but will ~ retained on the
edit sheet
• 8O-vaeant adc1ress8s
• 81-PO Box IhrDwbBcks
• 82-1ntema1 add...- (gated communities)
• 83-futln dellvertes
All d the 80+ enlries to the eel size field wil appear with a pound sign (t#) In ceH size on edit
sheets.
Because the use d a V code slgnlftes a vacant address and these addresses are not recorded
in rural delivery untB the vacancy is In excess d 90 days. the V code will not be used on rural
routes. onCe the vacancy Is In exc.s of 90 days. the 'N' code would be recorded and the 80
cell size noted. mantalnlng the address on the edit sheet. but not on the case label.
While it is desirable to have all addresses on a rural route line of travel Included In the Edit Book.
there Is no requirement for these addresses to appear on the case labels. n stated In the
answer to quesUon 1 above. addresses that exist on the rural route line of travel but are not
delivered by the carrier must be coded with an -N-In the 1621 column. Use of the appropriate 80
entry in the ceU size field will keep this address from appearing on the case label. In those
instances where the carrier Is required to complete a review d the Edit Book and record an non-
delivery locations. compensation wal be provided In the form d auxiliary assistance or by utlJzing
Fonn 8127.
3. When the Edit Book f, returned to the delivery unit. 1,1t to be kept at the carrie". case
so that chang•• can be entered dally?
Yes. The Edit Book is normally kept at the carrier's case for easy access. The Edit Book does
not have to be speciaRy secured within a post office however, they may only be removed from the
office for official business use such as maintenance. route inspections, etc. The edit sheets
within the Edit Book may not be duplicated except for purposes authorized by management.
123
4. Can rural carriers cut and ..... on CLASS case labels?
Rural carrierI who ~ ~ custoiner name to assist them In casing the mal may write the
customer name(s) on a.ASS labels. To enst.n easy eccess to the CLASS labels, rural ruutes
81'8 not requi'ed to utilize the plBStic I8bel guards which restrict access to the labels limiting their
abUIly to wrtIe new ack:Jrelses or customer names on the labels. However, If the new self-
adhesive labels . . utftlz8d these must be placed on the outside or the plastic label guard.
5. Are rural carriere going to be required tD ~mple" the -Add Sheer' In the Edit Book?
No. The carrier wi normally nat be required to complete the Add Sheet. The Add Sheet Is .
usuelly utIizad when large groups Gf new deIiv8rieI are added to the roUte .. at once. As.,
example. 8 manager may want to add an 8pII1ment project to a rouIa but wi ftag the new
deliveries with an ~. code una such 1m. 81 the carrier reports the customers are moving n
There Is also a Line of TI1IV8I (LOT) WOI1cIheet Ih8t Is Intended to be used for route adjustments
and canter line of trBveI changas. ThIIInformaIIon Is normaIy CQq)Ieled by the manager ar a
designated IndlYldual. Rural carrierI wli wrIe new deltv.'y Information on the Maintenance ..
Wor1<sheet during those periods that the Edit Book Is at the AMS unl, being Input and haWlg new
Jabels generated. However, If carrierl81'8 requi'ed to complete the Add Sheet. appropriate
compensation for thIs type of work must be provided at the time it occurs. This compensation
could be In the form or auxUlary assistance or by utilizing Form 8127.
6. Are carriers required to make corrections on edit sheets for chang.s due to route
adjustments?
No. C8rTIers WI'I normally not make edI sheet changes associated with route adjustments. This
Is a managerhent responslbDIty. If carriers 81'8 required to make route adjustment changes on the
edit sheets, appropriate compensation for this type of work must be provided at the time it occurs.
This compensation could be in the form ofauxilJary assistance or by utilizing Form 8127.
7. Who 1s responsible for making chang.. (and maps) becaus. of a new street on the
route? .
Management is responsible for makrlg these changes. If car.rters are required to make map
changes, appropriate compensation for this type of work must be provtded at the time It occurs.
This compensation could be In the form of auxiliary assistance or by utilizing Form 8127.
124
8. Will nam.. be prtnted on CLASS I.els " they were Included In the additional
Information block?
Only carriers that ordwed customer names with Ihei' initial CLASS label order wi have the
names printed on their labels by'address management. Names wtI not be added at a later date
unless management determines that It is necessary to Include a name(s) on the label for
clarification purposes for a specific individual address or group of addresses. Names may be
discontinued from the labels when the carrier initially ordering names Ie8ves the route. Csrriers
not eligible for pre-prfnted names on the ClASS labels may hand .write names on the labela or
use some form of stlck-on label applied to Ihe CLASS labels to annotate Ihe names.
carriers will record box additions end deletions on Itie edit sheets Included In the Edit Book.
When the Edlt Book Is submitted to Address ~t S)8tems (AMS) for rnaHenance,
can1erw wi record box additions. deletions end ch8nges on the Mamtenance WOl1csheet. ThIs
sheet mey be confaned In the EdI Book and must be tIIk8n out 8I'ld kept at the CIII'Iter C8I8 when
the EdI Book has been aubmIIIed for revision. When Ihe new Edt Book II received. CIIIrienI wID
r:t:IfIY II ch8nges from the Mainterwlce Work8heet ontD the new edt sIieIta In the edit Book.
CopIes of the Route St.mmary Pagel may be kept to ensan that changea In the number of boxes
on the route 8/'8 property I'IICOI'ded on the front of PS Form 4240. RurIlI Canter TIme Sheet. and
submItI8d on PS Form 4003. 0fftcIaI Rur8I Route~. The aY'8I'8g8 weekly Ime
associated with addlllonal work requhd for all forms corttalll8d n the Edl Book wi be bult Into
the route evaluation to enstn appropriate compensation. Whle Edit Book work may not be
performed during the mag count period, en average weekly tme assoclaf8d with the additional
work required will be recorded as appropriate.
10. Does compl.tlng the edit sh..ts only apply to routes receiving automated man?
No. The Edit Book process and edit sheets will be used on all rural routes.
11. Because red Ink Is supposed to be used on edit shHts, will pens be provided?
Annotations made to the edit sheets should be made In red Ink. Red 10k Is suggested because It
is more noticeable to the persons inputtilg the data. If necessary, other colors may be used.
However, these colors should contrast with ~e btack print on the white pages of the edit sheets.
Red peni will be provided wherever Edit Books are In. use. Carriers are not responsible for
providing red pens. .
12. Are the,.. any plans to us. the edit shHts to trigger an Interim adjustment?
No. The address management database does not Interface with the route lnformsUon data base
used for pa)'l'Oll purposes.
125
13. Is there an under~dlng th. management must return the edit sheets, nWllabel.,
summary sheet&, etc:. In a timely manner and In the order submitted?
Yes. Management expects to be able to process most Edit Books In approximately 15 days.
Each edit Book contains a tracklng sheet which wi! show when a book was submitted to AMS
and when It was returned. Books wi! generally be processed In order of receipt unless a special
change is required in a particular officeIzone which would cause that office to be expedited•.
14. If not r.turned In a timely manner, will the carrter be compensated for any extra work
required by the delay In mana~enl's action? . .
WhUe the Edit Book Is WNBy being processed. ~ will track changes on the MairUnance
Sheet. If the books are processed In a timely manner, a minmal number of addresses should be
on these addIdelete sheets and the transfer of this data to the·new edit sheet and the new case
labels should be minimal. If processilg has been delayed so long that the new labels and new
edit sheets would require extBn81ve rewartcing to make them usable, then compensslIon for the
C3rier1' addftionaI etroI1i IhoUId be provtded.. ThJI compenlBIion could be In the form of
auxiliary assls1ance or by utilizing Form 8127.
15. What crIt8rIII would management nonnal.y u.. to determine to have the canter do the
edit sheets on an _ needed basis?
Normally edit Book submission for the purpose of Incorporating edit sheet changes should be
made at the time the change occurs. It Is expected that when a new addressees) is recorded it
should be submitted at least on a monlhly basis. More frequent submissions might be necessary
where delivery addJtions and deletions are extensive.
16. Will management be allowed to have carrie,. review the edit sheets .ach wHk?
Weekly review of edit sheets will not be required where the c8rr1er proper1y maintains the Edit
Book Blid appropriate worksheets.
17. How will c.rie... be compensated for reviewing the edit .h.ets?
An average weekly time required for the edit Book and associated worksheet additions. deletions
and reviews will be Included In Column R tirne for the route during t!,e mal count
The route History sheet Is actually the Route Summary Sheet, which is usually included as the
last page of the edit sheet for a route. The Route Summary Sheet Includes the most current
route data as reflected by the edit sheet. at the time It Is returned to that office.
126
K-ll.50
WoR RELATIONS
. . UNITED ST!l.TES
~ POST!l.LSERVICE .'
On several occasions, the most recent being December 29, 1998, we met to discuss
the above-captioned grievance at the fourth step of our contractual grievance
procedure.
The issue in this grievance is whether the grievant is entitled to a credit for time
obtaining and returning an LA key during mail count when she has no other
accountables.
During our discussion, we mutually agreed that the following will constitute full and
complete ~ettJement of this grievance.
Management should have given the grievant credit for time used during mail count to
obtain and retum an LA key when she had no other accountables. In the instant ease,
the additional time would not have affected the mail count evaluation, therefore. no
adjustment will be made.
Please sign and return the enclosed copy· of this letter as your acknowledgement of
agreement to settle this case.
~ ~. / ,
Sincerely,
bjBQr··~d--
William Oaign;Uit
.~4.
Leo J. Root
Contract Administration Director of Labor Relations
(NALCJNRLCA) National Rural Letter Carriers'
Labor Relations Association
Date: /h9h7
~~4
128
;;w UN"EDSTIJTES
~ POSTIJLSERVICE
On several occasions, the most recent being September 23, 20OS, we met to discuss the
above-eaptioned grievance at the fourth step of our contractual grievance procedure.
The Issue in this grievance is whether additional time may be credited to a rural route
during a mail count In accordance with Section 535.12.r(1) of the Po-603 for scanner
retrieval and retum.
After reviewing this matter, we mutually agreed that no national interpretive issue is fairiy
presented In this case.
The parties agree that the MOU regarding the MDCD scanner, dated January 15, 2003
supersedes all previous MOUs regarding MDCD scanner use. The parties further agree
that the one minute per day to pick up, set up and retum the MDCD scanner is an
elemental standard which is part of the evaluated system, which may not in every
instance be adequate for an indMdual carrier, but when examined collectively,
represents a fair standard. It is expected that it may take some carriers more than one
minute to perform this function whIle it may take others less than one minute, yet all
receive the standard time.
The parties further recognize that 535.12.r(1) of the P0-603 allows claIms for a
reasonable time allowance under unusual circumstances for services rendered on a
daily or weekly basis that are not aCCX)unted for under the normal work functions.
Therefore, additional time may be allowed for the pick up, set up and retum of the
MDCD scanner when it is determined that unusual conditions exist
_.I.SPS.COW 129
Please sign and return the enclosed copy of this letter as your acknowledgement of the
agreement to remand this case.
Sincerely,
~JtW<
nctrar 'e Randy
Labor Relatials Speclatist Director Labor Relations
Contrad Administration (NRLCA) National Rural Letter Carriers'
Association
Date: 9-30-OS
130
~ UNITEDSTIJTES
~ POST4L SERVICE
On several occasions, the most recent being June 21, 2004, we met to discuss the
above-captioned grievance at the fourth step of our contractual grievance procedure.
During our discussion, we mutually agreed that the following will constitlJte full and
complete settlement of this grievance:
The parties agree that the January 21, 2004 memorandum from the Area official does
not violate the National Agreement. Nevertheless, the parties at this level have made
minor modifications to ensure the memo is not improper1y interpreted. The memo·with
the modifications is printed below:
Example: During the mail count, combined service and safety talks
account for an average of 8 minutes, but during a non-count week a
total of 12 minutes was used to conduct that week's combined talk; in
this instance, no additional compensation is due. However, if in
addition to the talk that took 12 minutes, a 3D-minute safety video was
also shown, a 3D-mlnute payment would be appropriate on PS Form
8127. Similarly, when less time Is used as compared to the count
period, no changes in compensation would be appropriate.
The parties agree that the above area policy of combining daily and/or weekly service
talks with safety talks in the mail count is permitted, but not required.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
,;~a;'."tr
iiilam signa1{lt
Labor Relations Specialist
Randy
Director Labor Relations
Contract Administration National Rural Letter Carriers'
(NRLCAlNPMHU) Associatioh
Date: zPBjoi
132
8-5.30
LABOR RB.ATIONS
Dear Randy:
On several occasions, the most recent being March 9, 2005, we discussed the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance concerns the time to be recorded in Column R, Other
Suitable Allowance, on Form 4239, Count of Mail (Rural Route), for a safety talk during a
mail count. Specifically, when does management begin and end the timing of the safety
talk.
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
The time to be recorded for a safety talk during a mail count begins when the manager
makes the announcement for the carriers to report for and/or pay attention to a safety
talk. The recording of time ends when the manager informs the carriers that the talk has
ended.
The provisions of this settlement are effective immediately and do not grant payment of
back pay claims for such employees previously affected.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
Randy A e son
Director 0 Labor Relations
National Rural Letter Carriers'
Association
Date: 3-;l3-0S
475L'~~SW
WA5Hl«lTON DC 20260-41 00
WIM.USPS.r::DM
133
134
8-5
Mr. Steven R. Smith 2
Sincerely,
135
. . UNITEDST.4TES '--.
~ POST.4LSERVICE
Dear Randy:
On several occasions, the most recent being May 7,2004, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance is whether man~gement violated the National Agreement when
management did not include the time in Column R during the 2002 mati count that rural
carriers used to place/deposit hold mail at the designated hold case.
During our discussion, we mutuaUy agreed that the following will constitute full and complete
settlement of this grievance:
The parties agree that when there is a centralized location for hold mail other than at the
carriers' case, the carrier may receive credit for one trip to that designated location, including
the placing/depositing of mail or bundles of mall on or into the provided equipment, and the
actual time should be recorded in Column R. Other Suitable Allowances. However, no time
will be recorded for the separating/casing of individual mail pieces on or into the provided
equipment at the designated location. This function should be performed at the carrier's
case.
Based upon the circumstances of the instant case, the parties agree that no further action is
necessary.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
.@:h~)
~bor
;Judith Stokowski
Contract Administration Relations
(NRLCAlNPMHU) Rural Letter Carriers'
National
Labor Relations Association
Dale: ~ 2 200'1'
475 L:&9Nr PI.RA sw
W~1ON DC 20260-4100
_,LJJPll.COhl
136
M-70.10
~ UNITEDSTLJTES
I!ifiI POSTi1L SERVICE
Dear Randy:
On several occasions, the most recent being March 10.2005, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance is whether management violated the National Agreement by
disallowing time in Column "R~, Other Suitable Allowance, on PS Form 4241, for time recorded
during the 2002 mail count for carriers to place mail in the designated throwback case.
After reviewing this matter, we mutually agreed that no national Interpretive issue is fairly
presented in this case.
The parties have previously agreed (Step 4 settlement dated 6-5-01, F95R-4E-C 00077733) that
all rural carriers will receive actual time on a daily basis for one trip to and from the throwback
case, inclUding the time to deposit the mail. The time recorded in Column R does not include
/
time to separate mail at the throwback case or for additional trips, unless these trips are required
by management.
The grievance file in the instant case indicates that the routes in question are entitled to credit
that was disallowed. Accordingly, the disallowed time will be restored to the evaluation of each
route in question effective May 4,2002. Arty compensation that may result will be prompUy paid.
Please sign and return the enclosed copy of this letter as your acknOWledgment of agreement to
remand this case.
.Sincerely,
137
C-111
lABoR RB.ATlONS
~ UNITEDSTI3TES
'-ifj POST13L SERVICE
On several occasions, the most recent being September 27,2002. we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance is whether management improperly redlined the time credit in Column
R during the 2000 mail count that was associated with loading the satchel for dismount delivery.
During our discussion, we mutually agreed that the following will constitute full and complete
settlement of this grievance:
A rural carrier that uses a satchel for dismount deliveries will be provided time in Column
R to load that satchel on the route if there is a requirement to load the satchel more than
once in any given work day. Loading the satchel for the first dismount, or if the satchel is
used only once, should be done at the time of pulldown and strap out and there would be
no additional time credit provided. In the instant case, the additional time credit would not
have affected the mail count evaluation; therefore, no adjustment will be made to the
route.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle this case.
Sincerely,
William Daigne It
Contract Administration
~Director of Labor Relations
(NRLCAlNPMHU) National Rural Letter Carriers'
Labor Relations Association
Sinci rely,
'u,,~()..~~c.~J.
Kuriel Alk.na Arnola
~/:'/~
s~s.i£il
Grievance .nd Arbitration Director, Labor a,lation.
Division Rational Rural L'tta~
. Carrier.' A••ociation
--- 139
C-30
iir§I UNITEDST47ES
"IIOnaLSEIMCE
JIr. Lao Root
Director of Labor RalatiODS
.ational Rural La~c
carriers' laaoeiation
1428 Duke Street
Alexandria, VA 22314-3499
:Re: Guy Sauer
'1D.VDSE ern HI
1l71l-4!l-c 21551
Leo J.
Director, Labor Relations
National Rural Le1:1:er
car.riers' Association,
_AFL-<:IO
67S L.....' JI'_ SIN
WAIi _ oc 2llZlIlI Date: I (J
I
In. I/9'lf
140
. . UNITEDSTJJ.TES
~ POST.ALSERVICE
On several occasions, the most recent being July 23, 2002, we met to discuss the above.captloned
grievance at the fourth step of our contractual grtevanca procedure.
The Issue in this grievance is whether Management violated the National Agreement by disallowing
entries under Column R. Other Suitable Allowance, of the Fonn 4241 for removal of antl-fatlgue mats
and p1atfonns from the floor in order for custodial maintenance of the wortt area.
During our discussion, we muluaDyagreed that the following wli constitute fuB and complete
settlement of this grievance:
Pursuant to Sec:Uon 535.12.r. of the Rursl Carrier DutIes & ResponsIbIIJtJes, Handbook PO-
603, a reasonable time allowance may be claimed for services rendered on a dany or weekly
basIs, that are not accounted for under nonnal work functions. The parties agree that there Is
no requirement for the PO$ta1 servtce to provide antl-fatlgue (stress) mats for use by the rural
carriers. However, if this equipment Is provided by the Postal 8ervIce and the can1ers are
required. on a,regular basis, to remove these mats from the floor to allow for custodial
maintenance, then an appropriate time credit for performing this function will be provided.
Accordingly, we agree to remand this case to the parties at Step 2 to detennlne whether such a
requlr8ment exists and If so, the appropriate time credit to be added to the evaluation of each route.
Please sign and retum the enclosed copy of this letter as your acknowledgment of agreement to
remand this case.
Raridy
Director of Labor Relations
NatJonal Rural Letter CarTlers'
Association
475l:~ FtozA sw
WASHNi!'G'f DC 20260-4100
_.IJSI'S.CCM
141
. . . UNITEDSTIJTES
. .POSTIJLSERVICE
On several occasions, the most recent being July 15, 2005, we met to discuss the above-
captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance is whether the rural carrier should have been granted time in
Column R, dUring the 2004 mail count, for time required to wait at train crossings.
After reviewing this matter, we mutually agreed that no national interpretive issue is fairly
presented in this case. Nevertheless, the parties reaffirm that:
A reasonable time allowance may be claimed for unusual conditions, or for other services
rendered on a daily or weekly basis, that are not accounted for under the nonnal work
functions. Such authorized time allowances are to be recorded in Colurm R on PS Form
4239, Rural Route Count of Mail.
Accordingly, we agree to remand this case to the parties at Step 3, for application of the
above principle to the Individual fact circumstances. If no'agreement is reached the union
may appeal this grievance to area arbitration.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to remand this case.
Sincerely,
~kit
Sandra J. S oie Randy
Labor Relations Specialist Director of bar Relations
Contract Administration National Rural Letter Carners'
(NRLCA) Association
Date: -H ~ 1, r1J~I)S
142
. . UN"EDST.4TES
~ POST.4L SERVICE
Dear Randy:
On several occasions, the most recent being August 27, 2004, we met to discuss the
above-captioned grievance at the fourth step of our contractual grieva~ce procedure.
The issue in this grievance is whether the loading function during the 2002 national rural
mail count was properly credited for rural routes in the Yakima•. Washington. office.
During our discussion, we mutually agreed that the following will constitute full and
complete settlement of this grievance:
Section 535.12 Q of Handbook PC-603. Rural Carrier Duties & Responsibilities, states in
part, -Enter the time spent transferring mail from the carrier's'work area to the vehicle.
This time should include taking mail from the work area to the vehicle, placing mail in the
vehicle, and returning the equipment to a designated locatio,,:
If the designated location is the parking lot, loading tim!! ends when the vehicle is loaded
and the equipment is at the location in the parking lot designated by management. If the
rural carrier chooses to utllize'the available equipment in the parking lot when returning
to the office to assist in unloading the vehicle, no additional credit is warranted.
However, if management requires the carrier to use and/or relocate the equipment when
retuming to the office, the time associated with transporting the equipment from the
parking lot to another designated location in the building should be credited during the
mail count. .
Accordingly, we agree to remand this case to the parties at Step 2 to determine whether
the routes in question are entitled to additional credit If the grievance is not resolved at
Step 2, the Union may appeal the grievance to Step 3 and arbitration, if necessary.
Please sign and return the enclosed copy of this letter as your acknowleQgment of
agreement to remand this case.
Sincerely,
Date: ,~4</
144
· 0-54
RECEIVED
Ju IQ t82
UNITED STATES POSTAL SERVICE
_.1..... DC..-
QI~""""""_' NRLCA
January 19, 1982
~~Z-..
~Euge'ne
tabor Relations Department
145
. 0-57
"..~
•••.~.•s•
- .
·........
I ..... ; RECEIVED
iUi J' l83
UNITED STATES POSTAL SERVICE
4JIL~"",,1W
........... DC . .
HRLCA
Karch 4, 1983
146
0-57
Mr. Dallas N. Fields 2
~~,IP
~Q7Iug.n. C
fi\ ~A ~<-?1J£~
l ~ P &iR.
Labor Relations D.partm8nt Dir.ctor, Labor Relations
.ation.l RDr.l Let'er CArri.rs
AI.ociation
147
..
M~61.70
UNITED STATES ~AL ~
471 L,..ANT PLAZA." .
w~aclD8
148
~ UNrrEDS'mTES
"'I'OSJaLSERVICE
Re: 195R-4I-e99031041
G. Hoffman
Saint Peters, MO 63376-9998
On several occasions, the most recent being February 6, 2001, we met to discuss the
above-captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance is whether management violated the National Agreement.
specifically the rural mail count instructions, when a single piece credit was provided for
each tub of mail collected from a customer.
During our discussion, we mutually agreed that the following would constitute full and
complete settlement of this grievance:
Part 535. 12.m. of the Rural Carrier Duties & Responsibilities, Handbook PQ-603, defines
how to properly credit letters and flats colleded dUring a rural mail count This section
states in part, "If mail is received in bundles, count each bundle as one piece. Do not count
each piece in the bundle: The parties agree that when a tub of mail is collected it is
considered the same as a bundle of mail and therefore. the individual pieces of mail
contained in the tub are not counted separately. Part 421.2 requires that carriers deposit
mail colleded on the route in the location designated by the postmaster or supervisor.
Should a carrier be required to separate the mall contained in the tub collected, the carrier
will be provided actual time for separation and placement of this mail in several designated
locations. This time shall be recorded in Column R, other Suitable Allowance, on the From
4241.
Please sign and return the enclosed copy of this decision as your acknowledgment of
c!~L
cathy . Perron
Contrad Administration
(NRlCAlNPMHU)
labor Relations
.to.. .•
that rucal carcler. be.. acc••s to ac.l.s aDd .taap
~ 1••1.....~ vi~~ ,ol., lata ~o lobby.
~l.a.e siID aDd retucD th• •aclo.ad oopy of thi. lett.c a.
your actDovl.d~at of .gc....at to •• ttl. tbi. c••••
'fl•• 11a1ts wce est.Del.d ~ ..tual cODnDt.
SlDc.rely,
.
~~~
ADana WUSOD
/A"e~
sE.yea
sii th &.
Gci.vaDc. 'ArbitratioD Dlr.ctoc of Laboc lelatioD.
DivisioD .atloGal Bvral L.tt.c Clrcl.rs'
AlaoclatloD
(Dah) / #",.. .f /f'rtf
150
C-26
LASOi'l RELATIONS
;;;;::'!!§ UNITEDST.oTES
*-ii:I POST/iL SERVICE
The parties recently met in pre-arbitration discussion regarding the above referenced case.
The issue in this grievance involves a revision to Section 535.12.p. of Handbook PO-603. Ruraf
Carrier Duties and Responsibilities.
The revision identified those mail pieces that should be recorded in Column p. Registers and
Certified Accepted, during the mail count.
The parties agree that a rural route will be provided two minutes credit under Column P for each
registered or certified article accepted by the rural carrier on that route during the mail count,
provided the rural carrier completes anyone of the following items associated with accepting the
registered or certified mail piece:
1. The rural carrier weighs, rates and affixes postage to the article which may involve
assistance from a derk. If the carrier accepts payment for the service from the customer
and presents the article to a clerk, who weighs, rates and affixes postage; the carrier is
still entitled to credit under Column P.
2. The rural carrier postmarks the receipt, which may involve assistance from a clerk.
3. The rural carrier endorses and issues a receipt via Form 3800 or 3896, which may
involve assistance from a clerk.
The parties agree that if the rural carrier does not complete item 1, 2 or 3 above, a rural route will
be provided credit under Column N or 0, as appropriate, for registered and certified articles
collected by the rural carrier on that route during the mail count.
Please sign and return the enclosed copy of this letter as your acknowledgment of agreement to
settle the above captioned case and remove it from the pending national arbitration listing.
Sincerely,
4<u/.,¢.tr./d.u.~
'Andrea B. Wilson, Manager
Contract Administration
(NRLCAlNPMHU)
-=- UNITEDSTJJTES
~ POSTIJL SERVICE
On several occasions, the most recent being September 15, 2000, we met to discuss the
above-captioned grievance at the fourth step of our contractual grievance procedure.
The issue in this grievance concerns the appropriate time aHowanee for the duties
associated with a locked pouch stop (involving less than 50 pounds) when the rural
carrier accepts a registered pouch at the same stop.
DUring our discussion, we mutually agreed that the following will constitute full and
complete settlement of this "grievance:
Pursuant to Article 9.2.K of the National Agreement and Exhibit 531.3 of the Rural
Carrier Duties & ResponsibRities, Handbook P0-603, rural carriers are prOVided 30
minutes per week time allowance for locked pouch stops. The parties agree that the
rural carrier is entitled to an additional 12 minutes per week if the rural carrier accepts a
registered pouch each day at the same stop in accordance with Section 535.12.0. of
Handbook Po.s03.
Please sign and return the enclosed copy of this letter as your acknowledgment of
agreement to settle this case.
Sincerely,
~=~"tf
William DaigmJlt .
Contract Administration
us Batra
Director of La elations
(NRLCAlNPMHU) National Rural Letter Carriers'
Labor Relations Association
(AREA)
MANAGERS, HUMAN RESOURCES (AREA)
(AREA)
(DISTRICT)
Management, at some postal facilities will be conducting special rural mail. counts
counts
beginning September 18, 2006. The purpose of this directive Is to make certain those
those
counts, and all subsequent rural mall counts, are conducted In accordance with the
the
decision by Arbitrator Dana Eischen in his naUonal award Involving the 2002 rural mail
mail
counl This award may be found on the corporate intranet at:
at:
The emphasis of this award is that tile basic purpose of a mail count is an accurate
recording of mail count data to determine the route's evaluation. It is not permissible to
create, enforce, pUblish, and impose standards or limitations on markups, loading time
and other C-column R") time prior to and during the count "so as to make the count data
for those targeted elements conform to preconceived Intended outcomes."
It has always been tile Postal Service's position that it is unacceptable for either
management or rural eaniers to take actions that affect the integrity of the mail count. It
is essential that only the actual time be recorded for elements that are timed, and actual
piece counts be recorded for elemerJts that are counted. These principles are of central
Importance. We recognize that the strategy of establishing benchmarks for columns J,
Q, and R predicated on national averages has not been utilized in any SUbsequent mail
counts since the 2002 national mall count. This memo is simply Intended to ensure that
we continue to management'Mure mall counts without limIting legitimate credit based on
actual time or pieces of mall.,
153
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-2-
ConsJstent with the above, areas, districts, and subordinate postal facilities shall not
establish, expliclUy or ImpliclUy, any caps, ceilings, benchmarks, targets. or thresholds
based on averages that may be designed to limit the time or credit for any element of a
mail count in advance of or during the mall count However, postal management should
continue to take steps to ensure that the most efficient and best practices are followed In
every mail count and may continue to target and review legitimate ouUlers or inappropriate
credit.
~~;;;:/!;
Contract Administration (NRLCA)
Patrick S. Co d
Manager, Rural Delivery
Labor Relations Delivery Programs
154