AUGUST/SEPTEMBER 2012

FOR BUSINESS
VOlUME 11, iSSUE 4
USA $3.95 CANADA $6.95

Rising Top
to the
Chamber program prepares future leaders for community stewardship
THE EUGENE AREA CHAMBER OF COMMERCE: CElEBRATiNGPROMOTiNGiNFORMiNG BUSiNESS

Publisher

Banking on Your Terms

Working Capital

Vicki Gray, Sr. V.P.

Relationship Banking Manager Greater Eugene

contents
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AUGUST/SEPTEMBER 2012

David Hauser, CCE Editor Susan G. Miller, Director of Publications & Information Systems Eugene Chamber Executive Committee Marvin ReVoal, Chair Pacific Benefit Planners Sheryl Balthrop, Chair-Elect Gaydos, Churnside & Balthrop PC Ann Marie Mehlum, Vice Chair Summit Bank Eric Forrest, Past Chair Pepsi Cola Bottling of Eugene Cathy Worthington, Treasurer Worthington Business Services

COVER STORY >>

LLC

Payroll

R emot e D ep osi t
It only makes sense that the business partners you deal with day in and day out, like Pacic Continental banker Vicki Gray, are uent in the language of your business. At Pacic Continental, our bankers not only speak small business with the agility of a CFO, theyre experts in delivering the nancial services you need, when you need themon your terms.

The Chambers Leadership EugeneSpringfield program develops individuals interested in creating a positive future for the community. Pictured: Tenille Woodward (top left), Manager, Employee Benefits Services, Kernutt Stokes CPAs and Consultants; Kip Much, Community Relations and Government Affairs Manager, NW Natural; Maylian Pak, Development Director, Eugene Symphony Association; Julie Grossman, Associate Director, Eugene Family YMCA and Daniel Chvez (seated), General Manager, Eugene Phoenix Inn Suites
Photography by Loveall Photo www.loveallphoto.com

FOR BUSINESS
VOlUME 11, iSSUE 4
USA $3.95 CANADA $6.95

Rising Top
to the
Chamber program prepares future leaders for community stewardship
THE EUGENE AREA CHAMBER OF COMMERCE: CElEBRATiNGPROMOTiNGiNFORMiNG BUSiNESS

Advertising Eugene Area Chamber of Commerce 541.484.1314 Design/Layout Asbury Design 541.344.1633 Printing TechnaPrint, Inc. 541.344.4062 Eugene Area Chamber of Commerce 1401 Willamette St. Eugene, OR 97401 541.484.1314 www.Facebook.com / EugeneChamber Open for Business: A publication of the Eugene Area Chamber of Commerce (USPS978-480). Open for Business is published bimonthly by the Eugene Area Chamber of Commerce in February, April, June, August, October and December. Circulation: 4,700. Open For Business 2012 The subscription price is $25, included in membership. Periodicals Postage Paid at Eugene, OR. POSTMASTER: Send address changes to Eugene Area Chamber of Commerce, P.O. Box 1107, Eugene, OR 97440-1107

EUGENE / SPRINGFIELD

PORTLAND / VANCOUVER

SEATTLE / BELLEVUE/ TACOMA

THERIGHTBANK.COM

541-686-8685

Art direction and design by Asbury Design www.asburydesign.net

$PAC-012_EugeneChamber_4C_7.375x4.8125_Aug-Sept2012.indd 1

7/2/12 3:37 PM

FEATURES
How Royal Caribbeans strong presence in Eugene and Springfield reaches beyond its corporate investment in the region.

PAC-012 ~ Eugene Chamber ~ 4C ~ 7.375 x 4.8125~ Aug/Sept 2012 ~ Vicki Gray

COLUMNS/ DEPARTMENTS

22

Jenny Ulum shares her reflections on the Chamber Leadership class of 1988.

YOUR CHAMBER WORKiNG FOR YOU

15 16

QUESTiONS AND ANSWERS BUSiNESS NEWS

Royal Caribbeans Rita Stolze talks about the dual global-local nature of their company. Page 7

ADVERTISER INDEX
5 21 23 16 Century Bank Chambers Productions/KEZI Eugene Airport Evergreen Roofing 8 6 17 2 Hershner Hunter, LLP Home Federal Bank Imagine Group Isler CPA 24 2 17 20 Kernutt Stokes Pacific Continental Bank Servicemaster Sitttner & Nelson 18 16 Siuslaw Bank Summit Bank

YOUR CH A MBER WORK ING FOR YOU Chamber analysis pegs growth of industry segments
Chamber and community leaders recently toured the Life Technologies (Molecular Probes) campus in Eugene. Life Technologies serves as the leading provider of novel fluorescent reagents and detection solutions that advance scientific and biomedical research worldwide. With approximately 300 chemists, biologists and engineers from all over the world, Life Technologies is a significant bioscience presence in the Pacific Northwest.

YOUR CH A MBER WORK ING FOR YOU Entrepreneurs pitch ideas at Chamber-led Smartups Academy
SmartUps Academy is a yearlong Chamber-led training program for early-stage businesses seeking investment. The Academy starts with three months of intensive weekly trainings followed by nine months of check-in meetings to stay on course. This years participants concluded the twelve-week training session with an Investor Demo Day in July, showing their products and making pitches to investors. Supporting entrepreneurship and early-stage companies is a key economic development priority for the Eugene Chamber. The following companies participated in the Chambers first

Bill Boyington, GladSpace; Mindy Frisbee, Pathfinder Learning Systems; Dan Coyle, Coyle; Geoff Miller, ProContact.Me and Paul Bentley, Magneto Organics.

New website helps Eugene and Springfield area entrepreneurs

Local entrepreneurs now have a new, powerful online resource called LaneBusinessLink (www.lanebusinesslink. com) thanks to a collaboration involving the Eugene and Springfield Chambers of Commerce, the cities of Eugene and Springfield, Lane Countys Community and Economic Development Department, and LCCs Small Business Development Center. LaneBusinessLink is a comprehensive virtual one-stop resource for business combining local, state, federal and best-of-the-web resources to help businesses start and grow.

SmartUps Academy: Magneto Organics, developer of innovative reactors that lowers costs and improve efficiencies for biofuel producers; Pathfinder Learning Systems, a personalized textbook for users to access and learn from educationally relevant multimedia web resources; GladSpace, an online ad network that

is reinventing the world of mobile advertising; ProContact.Me, developer of a mobile optimized, web based business card that ties into a quickly learned, lightweight CRM;Coyle, designer and manufacturer of patented, certified wood shell bike helmets with cork impact protection; and CellFyre, a biotechnology tools developer.

Sarah Mizejewski, City of Eugene and Glenda Poling, Lane County, joined Life Technologies employees for a tour of the facility.

Eugene Chamber brings connections, information to local business leaders

U.S. Senator Ron Wyden joined the Chambers July Manufacturing Discussion Group to better understand challenges and opportunities facing Lane County manufacturers while providing updates on federal policies important to that group. Manufacturing Discussion Group is an extension of a Chamber-led Focus-on Manufacturing effort that provides training and peer-to-peer connections for local manufacturing/distribution company leaders.

U.S. Senator Ron Wyden meets with Vicki Gray, Senior Vice President of Pacific Continental Bank and Franklin Roome, Vice President-Sales and Marketing of Burley.

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George Rode, Owner Autohaus

SM ALL BUSINESS SPOTLIGHT

My Driving Force.
My Personal Service. My HomeFed.
In the auto business, we know what good service should be. Its more than just looking under the hood or kicking the tires. At Autohaus, we promise our customers the best, and we expect no less from the bank that works for us. That is why we depend on Home Federal Bank. They take the time to really look at what we need and help drive us to succeed.

Rita Stolze says the dual global-local nature of Royal Caribbean remains an important part of the companys identity.

Charting a steady course

Chambers leadership program helps Royal Caribbean develop strong connections in the community
By Summer Young Jelinek

Eugene-Springfield site are absolutely critical to the companys success, and the jobs created have had a significant impact on the economy of Lane County, she said. But the companys strong presence in Eugene and Springfield reaches beyond its corporate investment in the region. Since opening in 2005, Royal Caribbean has developed partnerships with many organizations and events that strengthen the community. Through employee volunteerism, corporate sponsorships and in-kind giving, Royal Caribbean has supported important community organizations such as the Make-A-Wish Foundation, Birth to Three and Relay for Life. The Eugene and Springfield Chambers leadership program has helped Royal Caribbean develop strong connections in the community, said Stolze. Our goal is to empower employees at each of our site facilities to give back in ways that improve the livability of their community, she said. Having our managers complete the Leadership EugeneSpringfield program has not only allowed them to connect with community leaders and organizations that get them more fully engaged in the community. It also helped them hone their leadership skills so that they can effectively motivate others to do the same.
Eugene Area Chamber of Commerce

When Royal Caribbean opened its first remote contact center in Wichita, Kan., the companys reputation was enough to entice seasoned travel industry professional Rita Stolze to join ranks. I was excited by the opportunity to work for a leading global company in my own community, she said. Fifteen years later, as the new site director of the Eugene contact center, Stolze said the dual global-local nature of the company remains an important part of Royal Caribbeans identity. We maintain a strong local focus wherever our operations are based, she said. From shore side to ship board, Royal Caribbean is dedicated to making its communities better places to live and work.

MyHomeFed.com
Call your local Home Federal Bank today!
Eugene Downtown Eugene Coburg Rd. Eugene Santa Clara Eugene West Springeld Gateway (541) 344-5424 (541) 345-9430 (541) 689-3313 (541) 338-7650 (541) 741-8280

Stolze said the Eugene-Springfield contact center is an excellent example. The center handles nearly 75% of Royal Caribbeans North American trade inquiries and employs more than 580 people locally. The services handled at the

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Investing in Leadership
Leadership Eugene-Springfield program develops individuals interested in creating a positive future for the community.
By Summer Young Jelinek Photos by David Loveall

As enrollment opens for Leadership Eugene-Springfield 2012, steering committee chairperson Tenille Woodward wants potential participants to know: youll be glad you made the investment. People arent always sure they want to make an 8 month commitment, says Woodward. But universally, people love it. If you care about this community, Leadership Eugene-Springfield will give you the skills and connections to
Its not just our current mantra; its a belief that has guided us for years. Ever since Jim and Dave set the example by charting a dramatic new course for Hershner Hunter back in the 1970s. Its why, today, were ahead of the game, having recruited strong new talent to take over for our seasoned, Baby Boom Generation attorneys. And its why you can be assured that our legal expertise is guaranteed to be around for another generation. Or two or three. Our future is bright and getting stronger. You can rely on the strength of our next generation as you develop yours. 541-686-8511 | hershnerhunter.com

really have an impact. Its worth it! Woodward was one of five graduates all leaders in their respective industries asked to share their experiences in Leadership Eugene-Springfield. Overwhelmingly positive about the impact it had on their lives, they reflected on how well the program a joint venture of the Eugene and Springfield Chambers of Commerce achieves its goal of nurturing leaders who are

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knowledgeable, skilled, connected and motivated to make a difference.

ently and challenge yourself so that your preconceptions dont limit the impact you can have.

Leadership EugeneSpringfield does a great job of presenting multiple perspectives on important issues and building trust and empathy between the parties so that really meaningful conversations can take place.
Julie Grossman, class of 2009 Associate Director, Eugene Family YMCA

UNDERSTANDING COMMUNITY INTERACTIONS

Effective economy, community education, leaders understand the connections between the infrastructure, government and other institutions. Leadership Eugene-Springfield explores these connections and the opportunities and challenges that they present. Participants emerge from the program with a better understanding of how distinct parts of the community fit together to make a cohesive whole. Its a wonderful opportunity for people to get a glimpse into many different aspects of the community and develop a deeper understanding of the nuances of the region in which we live and work, said Maylian Pak, development director of the Eugene Symphony Association. Each Leadership Eugene-Springfield class focuses on a different issue of importance to the community and includes presentations by leaders in the field. Pak believes it is a great way to understand the context in which individuals and organizations operate. Its important to have a global perspective for your work, she said. Now, because I know a little bit about all of these different issues, I am better equipped to contribute to the well-being of my community and find ways my organization can collaborate with other organizations that might seem unrelated at first blush. Julie Grossman, associate director of the Eugene Family YMCA, added that the program taught her that listening is an important part of the lifelong learning good leaders undertake. Most of us seem to have our minds made up even if we dont know a lot about a subject, Grossman said. The Leadership class reminds you to really listen to other peoples views, think about things differ-

GROWING LEADERSHIP CAPACITY

Leadership Eugene-Springfield participants not only explore the issues and opportunities facing the area, they also learn the leadership skills needed to effectively impact the direction of the community as volunteer, elected and appointed leaders. The skills taught in the program help participants succeed in leadership roles and become more aware of their own leadership styles, said Woodward. These are real-world skills that have made me a better manager. Leadership Eugene-Springfield covers a different leadership skill each month. Presented by experienced leadership training and development consultants, topics include team building, facilitation and conflict resolution. Phoenix Inn Suites general manager Daniel Chvez said that participating in Leadership Eugene-Springfield helped him hone his leadership capabilities. For example, he said it helped him become a better communicator in all areas of his life. You learn that what you say and how you say it can impact someone else in a really positive or a really negative way, he said. Learning to be concise and specific has helped me communicate more effectively both as a minister and a manager.

The program made me realize how many passionate and talented people put forth incredible effort every day to make our community a special place to live. By meeting these people and learning the motivations behind their efforts, I have a much greater appreciation for our community.
Kip Much, class of 2005 Community Relations and Government Affairs Manager, NW Natural

DEVELOPING MEANINGFUL CONNECTIONS

The relationships Leadership EugeneSpringfield participants forge with their classmates and volunteer faculty strengthen their professional and personal networks. Every year, graduates stress the important role the program plays in forming and maintaining deeper connections throughout the community. Having gone through a Chamber leadership program in Salem prior to moving

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to Eugene, Kip Much of NW Natural enrolled in Leadership Eugene-Springfield because he knew it was a great way to meet people. Despite the prevalence of electronic communications, business is still primarily about relationships, he said. The leadership program is a great way to meet key players in the community and begin developing trust. Much said his participation in Leadership Eugene-Springfield opened the door to many relationships that have been invaluable to his work as NW Naturals community relations and government affairs director. Through the leadership program, I met many of the elected officials in our community, and was also able to develop partnerships with some amazing nonprofit organizations, he said. Eugene, a comprehensive, communitybased planning process to develop a 20 year growth plan for the city. It was great to be able to come to the table with other people in the community, filter information about the citys needs through my value system and have the courage to express what was important to me, she said. Leadership Eugene-Springfield definitely bolstered my confidence to add my voice to the decision-making process.

By explaining the social and political intricacies of the region, Leadership [Eugene Springfield] helps you redefine your work in a community context.
Maylian Pak, class of 2009 Development Director, Eugene Symphony Associaton

Be part of the next Leadership class

Class size is limited and the application process for Leadership Eugene-Springfield is competitive. Each year, up to 28 participants are selected to join this distinguished program. Story on page 14

Its easy to become too comfortable in your leadership style. ... The program introduces people to knowledgeable local leaders whose insight can help them develop their own leadership capabilities and effectively gauge when change is needed.
Daniel Chvez, class of 2005 General Manager, Eugene Phoenix Inn Suites

CONTRIBUTING TO A HEALTHY COMMUNITY

After gaining exposure to a host of topics and leaders, Leadership EugeneSpringfield participants often become passionately involved in the community. Many of the communitys current volunteer leaders from local city councilors to nonprofit board members are Leadership Eugene-Springfield graduates who are using the knowledge, skills and connections they gained in the program to define and create a positive future for the region. Its amazing to see people become empowered leaders through this program, said Woodward. It helps them identify what theyre passionate about and realize that they do have the skills, the knowledge and the connections to impact the direction this community takes. The program does a really great job of connecting the dots between the issues our community faces and the impact you can have if you get involved, said Grossman. After going through the program, Grossman
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GOOD LEADERS, GOOD COMMUNITIES

A strong community needs strong leaders, said Chvez. Like the other four graduates interviewed, he highly recommends Leadership Eugene-Springfield to anyone who wants to be more involved in the community. Woodward added that while the program is a great introduction to the community for newcomers, even long-time residents will benefit. It really doesnt matter if youre a native or a transplant, or whether youre a new or seasoned professional, she said. Regardless of your background, you will learn skills and build relationships that will prepare you for effective leadership.
Eugene Area Chamber of Commerce

participated

in

Envision

Eugene Area Chamber of Commerce

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L E A DE R S H I P E UG E N E-S P R I NG F I E L D

QUESTIONS AND ANSWERS Open for Business talked with three local business leaders about their involvement in the community

Application deadline approaching

Since 1986, the Eugene and Springfield Chambers of Commerce have jointly sponsored Leadership Eugene-Springfield, a program designed to meet our areas need for the active participation of knowledgeable, networked, skilled, involved and passionate leaders. The mission of Leadership Eugene-Springfield is to develop leaders who are involved in creating a positive future for the community. The program provides the opportunity for local professionals to broaden their knowledge and awareness of community issues and develop their leadership skills. It also helps participants build a network of contacts among their classmates and presenters. The Leadership Eugene-Springfield program meets one full day each month for eight months. The program curriculum consists of two distinct elements, (a) an indepth examination of the Eugene-Springfield region and how it has developed, and (b) a review of key volunteer leadership skills. Each session is devoted to a different community topic such as local government, education, public safety, health and human services, land use and the arts. A host of current community leaders join the class to discuss their expertise in the topic at hand. A public safety presentation, for example, may feature discussions with local police chiefs, the district attorney and a judge, as well as a tour of the federal court house. In addition to exploring a community topic, each class day features instruction in leadership skill building, led by local. experts. Leadership skills addressed includs: meeting facilitation, team building, conflict resolution, media relations, and volunteer management. Class size is limited and the application process for Leadership Eugene-Springfield is competitive. Each year, up to 28 partici14 OPEN FOR BUSINESS |

The local leaders that Leadership Eugene-Springfield recruits to present topics are truly amazing. There were so many light bulb moments and I remember thinking If everyone in the community had this opportunity to hear the issues from the source, wed all be so much better prepared to address those issues in a positive way.
Tenille Woodward, class of 2007 Manager, Employee Benefits Services, Kernutt Stokes CPAs and Consultants

Randy Hledik Director, General Services Wildish Land Co.

What motivated you to get involved on the Eugene Planning Commission? I chose to get involved specifically on the planning commission after watching previous members grapple with ever more complex and challenging legal and technical land use issues.I thought with my educational background and work experience I could contribute a level of informed reasoning to the process. What goal/work during your time on the board/commission are you most proud of? There isnt just one recommendation or decision that stands out during the 7+ years Ive served on the planning commission. Rather, taken as a whole I have found it rewarding to work with all the other commissioners who, while we each have our own perspectives and biases, genuinely do our best to arrive at conclusions that are based on sound judgment and are as fair as possible to all parties concerned. er, a sponsor or the candidate. Scholarship assistance may be available to individuals who otherwise would be unable to participate. The application deadline for the 2012-2013 Leadership Eugene-Springfield class is August 13. For more information contact the Eugene Chamber at 541-484-1314.
Eugene Area Chamber of Commerce

Jennifer Olson-Morzenti Project Manager, EHS and Facilities Life Technologies

What motivated you to get involved on the Toxics Right-To-Know board? I was motivated to get involved with the Toxics Right-To-Know board by my desire to learn more about the board and the use of the information that manufacturing companies, such as Life Technologies, are required to report. It was also a great opportunity to network with other local business representatives and members of the community. What goal/work during your time on the Toxics Right-To-Know board are you most proud of? Nanotechnology was the big buzz during the time that I was on the board. Since Life Technologies manufactures nanoparticles, I took the opportunity to educate the board about the process in which the particles are made, how environmental and safety monitoring is conducted and the usages of the particles. Why would you encourage others to get involved in the community? Getting involved in the community provides opportunities to network with other companies, to share best practices and acquire help on like issues, and establish relationships with local officials and regulators.

James Manning Eugene Water and Electric Board Commissioner - Elect

What motivated you to get involved on your various boards and commissions? What motivates me to get involved on boards and commissions is the privilege to voluntarily serve my community with the peoples best interest in mind. I offer my leadership and experience without a personal hidden agenda. From a government perspective, I believe that Boards and commissions are designed to give community members a voice in the decision making process. A seat at the table to take part in influencing decisions that shape the quality of life for the people and communities they serve. Participation on a board or commission is one of the most effective steps a citizen can take in becoming an active voice in the community or government. Why would you encourage others to get involved in the community? I would encourage others to get involved in the community because we need each other. I believe that we are only as strong as the most venerable amongst us. We need wise caring leadership that promotes equity and embraces community diversity. These are key community essentials especially during these economic depressed times. I encourage others to get involved with neighborhoods and other community programs. Together we are the difference makers.
Eugene Area Chamber of Commerce

leadership
eugene-springfield
we create leaders

pants are selected to join this distinguished program. Tuition for the Leadership Eugene-Springfield is $900 and covers all program costs, meals and materials and is typically provided by a candidates employ-

Why would you encourage others to get involved in the community? Yes, of course, because as Shakespeares Coriolanus said, the people are the city. A person can sit on the side lines and grouse about the way things are done, or he or she can roll up their sleeves and engage in democracy. Its a challenging, frustrating, invigorating and rewarding experience.

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BUSINESS NEWS
PROMOTIONS/NEW HIRES
Photos appear left to right from top

BUSINESS NEWS
Merrie M. (Kim) Kelly of Long Term Care Associates, has been recognized by the American Association for Long-Term Care Insurance with a 2012 Achievement Award as a leading longterm care insurance professional in Oregon. Kelly also received the 2011 Health Agent of the Year award from the State of Oregon National Association of Insurance Financial Advisors. www.longtermcare-ltca.com

WHEN ITS GO TIME.

Oregon Community Credit Union announces the following new hires: Amy Brannan, senior human resource generalist; Chris Bernard (not pictured), IT manager; Dave Schiffer, director of finance; and Bob Potter, director of credit cards. www.oregoncommunitycu.org Cosette Rees has been promoted to the position of manager of customer and accessible services at Lane Transit District. Rees has been with LTD since 1996 and previously held positions as a marketing representative and as a public involvement specialist working on the Districts bus rapid transit project. She replaces Terry Parker, who retired in June. www.ltd.org

541.684.7500 SUMMITBANKONLINE.COM 96 EAST BROADWAY EUGENE, OR 97401

Summit team members (left to right): Chris Hemmings and Mara Hooker.

Evergreen Land Title Co. is pleased to announce the addition of Deena Roche, Christie Bonar and John Kapihe to Evergreens REO escrow team. All three have extensive backgrounds in real estate lending and will play a vital role in Evergreens new REO department. www.evergreenlandtitle.com Brandon Richardson of the Golf with Freedom Lesson Center has been nominated for the 2011 Oregon PGA Teacher of the Year award. Richardson has expanded his operations to include programs in Eugene and at the Desert Princess Country Club Resort and Spa in Palm Springs, Calif. He has also added a new putting workshop to his offerings. www.golfwithfreedom.net Sheryl Balthrop of Gaydos Churnside & Balthrop has received the Lane County Bar Associations 2012 Andrew Clement Pro Bono Award. The award honors an individual who has provided exceptional service to persons of limited means. Balthrop was honored for her work with ShelterCare. www.oregonlegalteam.com Sarah Brandenburg, JD, has joined Roehl & Yi Investment Advisors LLC as a financial paraplanner. Bradenburg is securities licensed and is a member of the Oregon Bar. Her responsibilities include client relations, financial planning analysis and office administration. www.roehl-yi.com

The Active 20-30 Club of Eugene #920 is pleased to announce their new board of directors: Autumn Cummings (pictured), president, Selectemp; Shannan Odum (pictured), 1st vice president, Industrial Source/National Fire Fighter Corp.; Meghan McMahon (pictured), 2nd vice president, Cascade Title Co.; Kate Miles, recording secretary, Levi Strauss & Co.; Jeff Singer, treasurer, Umpqua Bank; Justin Dougherty, director, Roehl & Yi Investment Advisors; Grace Riggs, director, Personnel Source; Rogelio Cassol, director, Arnold Law Firm; Tate Namle, director, Nationwide Agribusiness; Tenille Woodward, activator, Kernutt Stokes; and Michelle Christensen, immediate past president, Peacehealth. www.eugene2030.org

graphics
Signs. Banners. Tradeshows.
ImagineGroup.com

fleetgraphics
Vans. Trucks. Wraps.

photographics
People. Places. Products.

990 Gareld Eugene, OR 97402 541.485.2994

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BUSINESS NEWS
Megan Livermore was named 2012-13 president of Oregon Women Lawyers (OWLS) for 2012-13. Oregon Women Lawyers is committed to the advancement of women and minorities in the practice of law, including racial and ethnic minorities and members of the LGBTQ community. With more than 1200 members, OWLS is the third largest bar organization in the state. www.oregonlegalteam.com Local marketing agency bell+funk is pleased to announce that Ali Fishner has been hired as an account executive. Fishner previously worked at R/West in Portland. www.bellandfunk.com Shirley Lyons, AAF, PFCI, owner of Dandelions Flowers & Gifts, was selected as one of eight judges for the Portland Rose Festivals 100th Anniversary Grand Floral Parade. www.dandelionsflowers.com Citizens Bank is pleased to announce that Chris Kline has joined its Springfield office as vice president and commercial loan officer. www.citizensEbank.com Valley Credit Service is pleased to announce the promotion of Alice Ray-Graham to chief marketing officer for the Pacific Northwest region. Ray-Graham was also awarded the Presidents Award by the Oregon chapter of Healthcare Financial Management Associations (OHFMA). Kathleen Downey has joined Willamette Valley Restoration as sales and marketing manager. Kathleen will focus on Willamette Valley Restorations continual development of relationships and will coordinate marketing and business development strategies. www.wvrestoration.com James Lindly, director of the Lane Community College Small Business Development Center, received the Oregon Small Business Development Center Networks 2012 STATE STAR designation. The Lane Transit District board of directors has elected new officers. Greg Evans (pictured), APTA Region VI Representative and Executive Committee member, will serve a 2 year term as board president; Doris Towery, vice president; Gary Gillespie, secretary; and Ed Necker, treasurer. www.ltd.org Beverly Andrews is celebrating 30 years as a wardrobe consultant with Doncaster Clothing & Accessories. Andrews hosts trunk shows in her home boutique every season. www.doncaster.com Can the Clutter , Professional Organizing and Productivity Consulting Service, is happy to announce the addition of Steve Schuler to the Productivity Consulting side of the business. Schuler has over 30 years of business process improvement experience and will be focused primarily on Can the Clutter corporate clients. www.cantheclutter.com Elmina Mike, Hybrid Real Estate, received the 2012 Realtor of the Year award from the Springfield Board of Realtors. www.hybridrealestate.org Jessica Gee of Vibrant Health, is a certified health coach, as well as a licensed massage therapist and a personal trainer/weightlifting coach. www.jessicagee.info Dave Dodge has been hired for the position of senior network analyst at Pacific Continental Bank. Dodge will work from the banks headquarters in Eugene. www.therightbank.com

BUSINESS NEWS BUSINESS NEWS

Jones & Roth CPAs and Business Advisors has been named one of the Best Public Accounting Firms for Women in the nation. This is the third year the firm has won the award, presented to just 10 accounting firms nationwide. www.jrcpa.com The Eugene Symphony received nearly $25,000 in grant from three Pacific Northwest granting institutions: James F. Marion L. Miller Foundation; Charlotte Martin Foundation and Lane County Cultural Coalition. www.eugenesymphony.org The legal and business office of Caf Yumm! has been recognized by the Oregon State Bar Sustainable Future Section as a Partner in Sustainability. www.cafeyumm.com Johnson Crushers International (JCI) has hired over 50 new associates between January and June of 2012. That represents a combination of assemblers, welders, machinists, mechanics, shipping/receiving, sales and engineering positions. www.kpijci.com Laurel Hill Center recently presented its annual Community Award to three local Episcopal churches, honoring them for providing homeless people with Home Starter Kits for the past 18 years. www.laurel.org Innsight Hotel Management Group was recently honored by Marriott International with six awards for their work in 2011. www.innsighthmg.com New Chamber member Kayla Thompson Design invites you to www. kaylathompson.net for your web and graphic design needs. Serenity Lane Health Services Foundation has selected its inaugural board: Larry Bradley, Chocolate Decadence; Dean Hansen, Pacific Continental Bank; James Koons (not pictured); Pat Straube, Dari-Mart Stores and Paul Weinhold, UO Foundation. www.serenitylane.org Laura Berry (pictured) and Tim Berry have started Eugene Social, a social media consulting company. Eugene Social can help you learn and manage your social media presence, with an emphasis on Twitter and Pinterest. www.eugene-social.com The Oregon Ethics in Business (OEIB) Awards, presented by the Rotary Club of Portland and Willamette Universitys Atkinson Graduate School of Management, have honored three Eugene Chamber members 2012in 2012: George Rode, AutoHaus/Euro-Asian Automotive/ Stadium Automotive in the individual category; NextStep Recycling, not-forprofit category; and Wildish Companies in the business category.

Richard Wingard, president, Rotary Club of Portland; Jim Wildish, president, Wildish Companies; Yvonne Wildish; and Julie Olson, committee chair.

Its all about the Relationship at Your Community Bank for Business
As part of our community, we take pride in the personal relationships weve developed with local businesses. Our loan decisions are made locally and involve short turnaround time. Stop by one of our 10 Lane County offices to see why at Siuslaw, its all about the relationship.

KUDOS
Court Appointed Special Advocates of Lane County (CASA) received multipleyear grants from the Meyer Memorial Trust ($175,000 over 3 years) and The Collins Foundation ($40,000 over 2 years). The grants will support CASAs 5 year expansion plan to more than double the agencys service capacity and reduce its cost-perchild by almost 40%. CASAs goal is to provide a volunteer advocate to every abused child in need. www.casa-lane.org Kendall Toyota will continue to contribute over $20,000 each month to the 4J and Bethel School Districts during the 20122013 school year. Information on the program and how individual schools can earn cash at Kendall Toyota can be found at www.KendallDriveForEducation.com.

Steve Thorsett, president, Willamette University; and Lorraine Kerwood, executive director, NextStep Recycling.

Thanks For Holding, a Eugene-based marketing company, has changed its name to In Business Media to better reflect its expanded offerings. In addition to its original telephone hold content services, the company now operates a background music service called Best Business Music and a new business television content division called Business Digital Signage. www.inbusinessmedia.com

Strength. Stability. Service. 541.342.4000 siuslawbank.com

18 OPEN FOR BUSINESS | Jeff Gusinow
Senior Vice President & Manager Medical & Professional Banking Group Ophthalmology Eugene Oregon Eye Care

Richard Wingard, president, Rotary Club of Portland and George Rode, AutoHaus/ Euro-Asian Automotive/ Stadium Automotive.
PhOTOS BY ANDIE PETKUS PhOTOGRAPhY

Dr. Steven Ofner

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BUSINESS NEWS
For the sixteenth consecutive year, SELCO Community Credit Union has awarded scholarships to Oregon high school seniors for their scholastic achievement and community involvement. Fourteen deserving recipients were chosen to receive $1,500 scholarships to be used toward their college education. www.selco.org Ruby Porter Marketing + Design announced BRING Recycling and NextStep Recycling as winners of the Ruby Porter Gives Back Program for the spring quarter. The program is designed to honor nonprofit organizations that make a difference and inspire their local communities. Ruby Porter awards up to $2,500 in design services per quarter. www.rubyporter.com The Active 20-30 Club of Eugene #920, through the club and its foundation, proudly allocated monies to the following local childrens charities: Birth to Three, $3500 (Club); Boys & Girls Club: $800 (Club) and $1700 (Foundation); Courageous Kids: $1000 (Club) and Willamette Farm & Food Coalition Farm to School Project: $1500 (Club) and $1000 (Foundation). www.eugene2030.org

BUSINESS NEWS
The Arts Foundation of Western Oregon Fund (AFWO) of The Oregon Community Foundation recently announced more than $360,000 in grants to Lane County arts organizations through the Silva and Hult Endowments. Receiving grants from the both the Silva and Hult Endowment were: Eugene Ballet Company, Eugene Opera, Eugene Symphony, Oregon Bach Festival; and The Shedd. The Eugene Choir received a grant from the Silva Endowment. www.oregoncf.org Association for Direct Instruction www.adihome.org Branches of Valor www.branchesofvalor.org EMERGENCE www.4emergence.com Eugene Social www.eugene-social.com Full Life Programs www.fulllifeprograms.com Johnson Crushers International (JCI) www.kpicji.com ODS Companies www.odscompanies.com Representative Val Hoyle www.valhoyle.com Premier Security www.premierprotects.com Pressure Point Roofing, Inc. www.pressurepointroofing.com Promised Land Consulting www.promisedlandconsulting.com Property Management Concepts www.eugenerentals.com Revoalution www.revoalution.com Rivers Edge Events LLC www.riversedgeevents.com roseSoft Design www.rosesoftdesign.com Singing Dog Vanilla www.singingdogvanilla.com Kayla Thompson Design www.kaylathompson.net Wireless Source www.wirelesssource.us
Eugene Area Chamber of Commerce

NEW MEMBERS
The Lane Community College Small Business Development Center (above) has received the 2012 Small Business Development Center Excellence and Innovation Award from the U.S. Small Business Administration for both the SBAs Oregon and Southwest Washington District, as well as Region X, which includes Alaska, Idaho, Oregon and Washington. www.lanesbdc.com DePaul Industries president & CEO Dave Shaffer was honored with the 2012 Ernst & Young Entrepreneur of the Year Award in the Pacific Northwest. www.depaulstaffing.com McKenzie-Willamette Medical Center provided a unique educational experience to a seventh grade class from Cascade Middle School. The Cascade students submitted the winning entry in The Human Heart Contest, which was open to all seventh grade classes in the EugeneSpringfield area. Classes were asked to submit a video, essay, collage, sculpture, rap or other creative project that they felt best represented the heart. Seven members of the Cascade class wrote, acted, filmed and edited the winning video, which was both creative and humorous. www.mckweb.com When you join the Eugene Area Chamber of Commerce, you become part of a vibrant and prosperous community of creative entrepreneurs, forward-thinking innovators and visionary business leaders. Were pleased to welcome these new members who have chosen to take advantage of the Chambers tools, resources and expansive network to grow their businesses: American Family Insurance - Brian J. Westerberg http://insurance-agency.amfam.com/OR/ brian-jon-westerberg/

Business News covers promotions, hires, awards, business giving and business news. E-mail items to businessnews@eugenechamber.com.

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GUEST OPINION

Some reflections on the Leadership class of 88

By Jenny Ulum

HAD NO IDEA WHAT to expect when I walked into my first Leadership Eugene-Springfield class in September of 1987. A newlywed, I had just moved back to Eugene and was beginning a new job in community relations for Sacred Heart General Hospital. Sometime between the time I was offered the job and when I arrived in town, my boss had signed me up for this program.
While the Leadership program may not have yielded as many candidates for public office as was originally envisioned, it has certainly served as a wellspring of talent for this communitys many nonprofit organizations. Shortly after my graduation I was taken to coffee by a board member of the American Cancer Society, who had seen that Id been an ACS volunteer in Seattle prior to moving to Eugene. Soon I was serving as president of the local ACS chapter, and since that time I have served on countless boards, committees and task forces, including a term as chair of the board of the Eugene Area Chamber of Commerce. In 1995 I went off on my own and started a public relations firm. It grew rapidly and many of my first clients came from the connections I made in Leadership and my subsequent chamber involvement. As often happens, much of the information I learned in the program has faded from memory, but the friendships we forged endure. Successful people in business understand that leadership is vital to any enterprise. Thanks to our local chambers of commerce and the countless volunteers who have built this program, we have made our community a better place through the awesome power of leadership.
Eugene Area Chamber of Commerce

That first day, we went around the room to introduce

ourselves and describe why we were there. Im not sure seemed like a very unleader-like answer, so I probably mumbled something about being grateful for the opportunity. My classmates self-introductions made clear that I was in terrific, and more enlightened, company. I quickly discovered that the program is a commitment. Its never easy to take a full day off work and devote it to civic engagement. Telephone messages in the days before voice mail were piling up in my absence and would be demanding attention when I returned to the office. Information came at us so fast and furious that my brain was on tilt by the end of the day. Still, Leadership Days were fascinating. A whos who of Eugene-Springfield came to us, and I learned more about my community in those eight sessions than I could have in years on my own. I learned about Roberts Rules of Order from the legendary Orlando Hollis, who could have been the inspiration for the law professor played by John Houseman in the 1980s TV series The Paper Chase. We met in places I never knew existed and I made friends with people I might not otherwise have met. I distinctly remember a presentation by two women one from the city of Eugene and one from the Riverfront Research Park that was notable not only for the content but also for the obvious camaraderie that existed between them. I recall thinking that I would enjoy knowing them, but it seemed unlikely. Not only do I now consider both good friends, but I eventually had the privilege to serve on the Riverfront Research Park Commission.

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