Final Examination Study Guide HRM/531 Version 6

HRM/531 Final Examination Study Guide

This study guide will prepare you for the Final Examination you will complete in Week One. It contains practice questions, which are related to each weeks objectives. In addition, refer to each weeks readings and your student guide as study references for the Final Examination. Week One: Influence of Employment Laws on Human Resource Management Objective: Determine if an organization is in compliance with employment laws.

1. Title VII of the 1964 Civil Rights Act is most relevant to the employment context because it
__________ on the basis of race, color, religion, sex, or national origin in all aspects of employment. a. encourages advancement b. prohibits discrimination c. eliminates nepotism d. prevents layoffs Objective: Determine methods to comply with employment laws.

2. The Thirteenth Amendment

a. prohibits slavery and involuntary servitude b. guarantees equal protection of the law for all citizens c. prohibits the denial, termination, or suspension of government contracts d. prohibits each government in the United States from prohibiting citizens from voting because of their race Week Two: Functions of a Job Description Objective: Explain how a job analysis is used to create a job description.

3. How firms compete with each other and how they attain and sustain competitive advantage is the
essence of what type of management? a. Operations b. Financial c. Strategic d. Data Objective: Explain the functions of a job description.

4. A ________ represents a mandate to hire or promote specific numbers or proportions of women or

of members of a minority group. a. hard quota b. goal c. regulation d. job band Objective: Explain the functions of a job description.

5. Typically, which program is the first step in an employee's introduction to company policies,
practices, and benefits? a. Initial screening b. Intensive training c. Team building d. Orientation

Final Examination Study Guide HRM/531 Version 6 Week Five: Training and Development Objective: Describe the process of a performance improvement plan.

6. Who is the neutral facilitator between employees and managers who help resolve workplace
disputes? a. Ombudsperson b. Aide c. Moderator d. Paralegal Objective: Use the results of a performance improvement plan to determine training needs for employees.

7. What are internal states that focus on particular aspects of the environment or on objects in the
environment? a. Values b. Attitudes c. Abilities d. Concepts Week Six: Addressing Diversity in Human Capital Management Objective: Explain how an organizations diversity impacts human capital management. 8. Which of the following describes affirmative action rather than diversity? a. Legally driven b. Assumes integration c. Proactive d. Opportunity-focused Objective: Explain how an organizations diversity impacts human capital management.

9. To manage diversity effectively, companies should do the following well: Develop career plans for
employees as part of performance reviews; diversify the company's board of directors; and a. focus more on achieving numerical goals for diversity than on hiring the best talent promote women and members of racial or ethnic minorities to staff jobs rather than to decisionmaking positions hold managers accountable for meeting diversity goals establish mentoring programs among employees with similar racial backgrounds Objective: Explain how an organizations diversity impacts human capital management.

10. Diversity has become a dominant activity in managing an organization's human resources for the
following five primary reasons: the changing labor market; the shift from a manufacturing to a service economy; globalization of markets; mergers and alliances that require different corporate cultures to work together; and a. new business strategies that require more teamwork b. legal mandates requiring all organizations to meet diversity quotas c. employee demands for more-diverse work environments d. research confirming that diversity drives productivity

Final Examination Study Guide HRM/531 Version 6

Answer Key 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. b a c a d a b a c a