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CHAPTER 1: Introduction
1.1

COMPANY PROFILE

Incorporated in 1973, Radnik Exports is one of the Indias leading garment export houses today. Spearheaded by 60 lead managers employing 4000 people with a turnover of US $17 million, Radnik Exports customers include reputed retail stores in US, UK, Sweden, Holland, Canada and Australia. Radnik Exports manufactures high fashion ladies apparel, ranging from casual outfits to formal evening wear. Recently they have expanded their range to include mens wear and childrens clothing as well. In the last 30 years they have handled virtually every style and fabric, so when we talk to them, what we are really getting is the benefit of decades of dealing with the worlds most demanding customers.

1.2 MISSION
Its mission is to be a reliable partner to their clients, working closely with them to deliver quality that is just right, in style & on time. For over 30 years, Radnik has built its business on this axiom- Delivering quality fashion apparel to the worlds leading buyers and retailers, building relationships that help us anticipate client needs and proactively generate relevant solutions. The management of Radnik Exports is committed to satisfaction of its customers by providing quality garments at the right time and at the right price. It is also committed to provide healthy work environment for its employees by adhering to health and safety norms and creating an efficient work culture.

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1.3 INFRASTRUCTURAL SUPPORT

When the buyer works with Radnik Exports, they dont just get a team of professionals on their side. Supporting their deliveries are six production factories, covering a total area of 250,000 sq. feet with a capacity to handle 500,000 garments per month. State of the art machinery is used across all functions, which includes over 2000 stitching machines in India and Nepal. In addition other specialized garment manufacturing machines are used extensively throughout their production centres. Furthermore, advanced washing and finishing processes are implemented across all orders. Their on-line office helps their buyers to be in touch with them through e-mail, telephone or fax-24 x 7.

1.4 FABRIC SOURCING

Their finest cottons come from the south, while synthetics and rayons in all its forms are best sourced from the western regions of India. Radnik Exports has developed long standing relationships with suppliers in India and abroad to ensure a steady and efficient supply. In order to better monitor supply and quality, they have established their own offices at these fabric centers. Moreover, they work only with the most quality conscious printing and dyeing mills in the country. These fabrics meet all the specified norms before being approved for production.

1.5 SAMPLING
Their showroom displays the latest designs and fabrics developed each season, specifically for us by Indian, European and American designers. They invite their buyers to place sampling orders from their own designs or choose from the range that they have to offer.

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If the buyer is looking for something specific, their sampling team is glad to develop new fabrics and styles on their request.

1.6 PRE-PRODUCTION
This department focuses on coordinating with the buyers, to arrive at approvals on styling, workmanship, fit details, accessories etc. to minimize errors and deviations before mass production. Also they have their Ad sample delivered in time for all the important showings. Critical to pre-production processes is their Industrial Engineering department which aims at improving the efficiency and output level. The department is equipped with CAD/ CAM systems powered by Lectra, including internet tools for providing optimal data communication capabilities.

1.7 PRODUCTION
As their core competency, they are most concerned with this departments functioning. They have production working on assembly line with statistical process control methods across all functions to ensure maximum quality and output. Further to focus more closely on the processes, they have empowered a battery of quality controllers who constantly monitor production using AQL standards. These controllers themselves are supervised by technically trained Quality Assurance tam leaders.

1.8 FINISHING AND DESPATCH

To ensure that the final packed garment is perfect in all respects, they have their own washing, perc and dry-cleaning facilities.

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Water softening plants for steam pressing and rapid drying processes give the garment that crisp finish. They go to great lengths to ensure that the final presentation of the garment is just right. With over three decades of experience in dealing with just about every major buyer and concerned logistical agencies, their shipping department can deliver a crucial edge in expediting formalities to ensure timely delivery.

1.9 ACHIEVEMENTS
o ISO 9001:2000 Certification by BVQI o AEPC Awards: Outstanding Performance in Rupee Trade Area Outstanding Performance in Global Export o Certificate of State Award: Outstanding Export Performance (Delhi Administration) Outstanding Export Performance (Department of Commerce) o Corporate Compliance: Factories are compliant under International Code of Conduct Laws and are certified by Price Water House Coopers (USA) Intertek Testing Services, SGS, H& M, Lindex & The Arcadia Group o The ultimate award for them of course, is their buyers satisfaction. They pride themselves on the confidence reposed in them by their clients, expressed in abiding relationships, and they look forward to working with them.

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1.10 VALUED CUSTOMERS

o United States of America: Abercrombie & Fitch Blair Walmart Lerners Target Hartstrings o Sweden H&M Lindex Ahlens Indiska Gudrun SJoden o United Kingdom BHS Next Marks & Spencer Evans Asda Debenhams Dorothy Perkins River Island Miss Selfridges Littlewoods Ann Harvey o Australia & New Zealand Morgan Spencer Pumpkin Patch Jeanswest o Other Retailers

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Mexx Camaieu Reitmans Promod

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1.11 PROCESS FLOW AND INFORMATION FLOW

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1.12 SOP FROM PPM TO FINISHING

Process Remarks Responsible Person
PPC Head

To be contacted

Deciding the Date and Time for PPM Informing the Departmental Heads Reports from Stores In charge Preparing the comments for the Pre-production Sample Comments from Production Department

In consultation with Production Manager

Fabric Shrinkage, color bleed, CSV, Reject, etc. Thread, Zipper, Button, Twill tape, etc. Test Reports. Expected date of Acc. in-house if the Acc. is still waiting. From Production, Quality and Finishing Department

Stores In charge Department Heads Production Manager Merchandiser Cutting Head Quality Head PPC Head

Comments from Quality Departments Comments from Finishing Department Size-set comments and Proto comments Trim Card Approval

In case of construction changes needed, merchandiser needs to take approval from the buyer Need of Notches Deciding the Critical Operations Deciding Special machines and attachments needed In case there is some measurement changes to be done, cutting master must be informed Comments on visual Appearance of the garment. Comments on Construction Quality Deciding the Quality Check-points Stage at which the garment should be sent to finishing room Need of die, special equipments, etc. Problems which may arise in Bulk Discuss all the comments with concerned departments Information of number and size of bar tags, buttons, zippers Information about critical operations Information about sizes and shade in the style (Shade, ticket no. and size of buttons, zippers, thread and other Acc. also) Any special instruction for the style

Finishing Head

Procurement Dept.

Merchandiser Merchandiser

Documenting the minutes of the meeting for future reference

PPC HEAD

PPM members

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