INSTITUTE OF PROFESSIONAL EDUCATION & RESEARCH MISROD, BHOPAL MBA II Semester 2011-13 Course Title: HUMAN RESOURCE MANAGEMENT

FACULTY: Dr. Resham Chopra Course Objective: Managing humans is at the heart of almost all real life management problems. Why humans are considered as a resource and what takes managers to manage them? .Fundamentally, this course is aims at: Providing an understanding of how to effectively manage people and resources to accomplish shared organizational goals. To understand human resource management concepts and best practices across industries and organizations To learn the complexities involved in managing the most dynamic resource i.e. human. The human resource major provides 21st-century skills, knowledge and understanding of human resource functions in private- and public-sector organizational settings. To understand the implications and linkage of HR with other functions and processes.

Course Requirement: The course imperatives will be basic understanding of the terminology of this discipline and knowledge of the principles and practices of management. After studying this course student should be able to understand, formulate and draw inferences from HR policies.

Course Pedagogy: The course uses a mix of theoretical and practical exercises to understand the concepts of HR practiced. Assignments, presentations, organizational visits will be conducted as a part of course to facilitate learning. Cases are also incorporated to familiarize with contemporary HR situations and policies Course Outcome: As a management graduate following outcomes are expected on the completion of course:

Candidate should be able to develop a practical understanding of recruitment and selection, managing performance for added value, maximizing employee contribution, managing

learning processes, effective employment relations, resolving differences and gaining commitment, motivating staff and rewarding contributions, delivering equity and fairness

He/she will be able to explain strategic development, and discuss and evaluate the connection between business and HR strategy

identify, describe, analyze and evaluate current strategic issues in HR Explain principles underlying psychometric assessment in the employment context and interpret test results.

Scheme of Evaluation: Component Assignment Presentation Quiz and Exercise Internal Assessment Exam No of Hours

Number 03 02 (per student) 02 01 35

Weightage (%) 20 25 15 25

Text Book: T1 = Human Resource & Personnel Management, K Aswathappa, V edition, Tata McGraw Hill, 2005 Reference Books: (R1) = Personnel Management, Edwin B Flippo, IV edn, Tata Mc Graw Hill, 1984 (R2) = Human Resource Management, Garry Dessler, VII edn, Prentice Hall of India,2000

(R3) = Personnel & Human Resource Management, David DeCenzo, Stephen P. Robbins, III edn, Prentice Hall of India.

(R4) = Human Resource Management, VSP Rao, II edn, Excel Books,2005

(R5) = Organizational Behaviour, Stephens Robbins, Timothy Judge and Seema Singhai, Pearson, 13th edition 2009

MODULE ONE: Title HUMAN RESOURCE MANAGEMENT Contents Text References Assignment A1 The students will be divided into 20 groups of three students each. Each group is required to prepare a report on the emerging concepts of HRM in changing business scenario. All the groups will be allotted different and novel concepts. Concepts & perspectives of HRM, HRM in changing environment, T1 = Chapters 1, 2 & 27 R1: Chapters 1, 2, 6 R2: Chapter 1, R3 Chapter: 23 R4: Chapters 1, 2, 3 R5: Chapter 18

Case

Harvard Business Review, March 2002, The Coach Who Got Poached by Idalene F Kesner, pp 31-40 (class reference only) No Presentation

Presentation Readings Harvard Business Review, June 2005, Vol 83, No.6, The Surprising Economics of People Business by Flexi Barber & Rainer Strack, pp-81-90 Harvard Business Review, Dec 2005, Vol 83, No.12, A Players or Positions The Strategic Logic of Workforce Management by Mark Huselid, Richard Beaty & Brian Becker, pp-110-117 Organizational Dynamics, August 2003, pp261-272, Seeing The elephant: HRM Challenges in the Age of Globalization by Mendenhall & Jensen Harvard Business Review, March 2005, What great managers do, Page 70 Harvard Business Review, July-August, 2008, Why did we ever go into HR? By Matthew D.Breitfelder and Daisy Wademan Dowling, , Page 31 Harvard Business Review, June 2008, Contradictions that drive Toyotas success By Hirotaka Takeuchi, Emi Osono, Norihiko Shimizu Vikalpa, VOl 30, No2, April-June 2005, HRD Practices & Philosophy of

Management in Indian Organizations by Anil Km Singh, pp 71-78

Videos

http://www.youtube.com/watch?v=WZfbrupIXV4 http://www.youtube.com/watch?v=plmTgl2wUiY&feature=related

Web Resources

http://www.unc.edu/~healdric/soci31/Jana.html http://www.hrmguide.net/hrm/buscon1.html http://conceptspace.london.edu/textview.asp?id=FA&term=Human+resource+m anagement http://www.hrmguide.com/general/chro.htm http://www.pwc.com/extweb/pwcpublications.nsf/docid/7ACA93FA424E80E88 525721E006E82C5/$file/hrs-brochure.pdf http://www.marshallgoldsmithlibrary.com/docs/EEP/Retain%20Your%20To p%20Performers.doc http://www.oracle.com/applications/human_resources/ds_core_hr.pdf

No. of Sessions

Five

MODULE TWO: TITLE Human Resource Planning in Organizations Contents Corporate objectives HR Planning Job analysis and role description Text References Assignment A2 R1 chapters: 5, 6, 7, 8, 11 R2 Chapters: 4 & 5 R3 Chapters: 4 & 5 R4 Chapters: 4, 5 & 13 R5 Chapters The students will be divided into 20 groups of three students each. Further the 10 groups of 3 students will be bifurcated into two categories. Following topics will be allotted: 10 groups of three students each will prepare a report on job description of the allotted job (each group will be given different job title) Next 10 groups of three students each will prepare a report on managing manpower surplus & deficiencies in organizations (each group will be given different organization) No Presentation T1 = Chapters: 3, 4, 5

Presentation Readings

Harvard Business Review, July-Aug 2005, Vol 83, No.7, Designing High Performance Jobs by Robert Simons, pp-55-63 Harvard Business Review, Nov 2005, Vol 83, No.11, Hiring for Smart by Justin Menkes, pp-100-109. Harvard Business Review, Oct 2004, Americas Looming Creativity Crisis by Richard Florida, pp-122-136 Harvard Business Review, Oct 2005, Growing Talent As if your business depended on it by Jeffrey M.Cohn, Rakesh Khurana and Laura Reeves, Page 63

Web Resources http://www.oracle.com/applications/human_resources/ds_core_hr.pdf http://www.bprpct.nhs.uk/corporate_objectives.htm

http://humancapital.doe.gov/hcm/GuideWorkforcePlan.pdf http://www.hr-guide.com/data/G000.htm http://mozart.csai.unipa.it/passi/PASSIsteps/rd.htm http://www.sportengland.org/templategroledescription.doc http://www.culpepper.com/eBulletin/1997/163allen.asp http://www.bpoindia.org/research/retention-strategies-call-center-industry.shtml http://www.hp.com/hpinfo/abouthp/corpobj.html http://humancapital.doe.gov/resources/GuideWorkforcePlan.pdf http://work911.com/planningmaster/faq/indexhrplanning.htm http://www.job-analysis.net/

No. of Sessions

Five

MODULE THREE: TITLE Contents Talent Hunt Acquisition Methods of manpower search Attracting and selecting human resource Induction & Socialization T1 = Chapters: 6, 7, 8

Text References Assignment Exercise

R1 Chapter: 9 R2 Chapters 5, 6 & 7 R3 Chapters: 6, 7, 8 & 9 R4 Chapters: 6, 7 & 8 R5 Chapter 18 No Assignment Designing the ad of manpower requirement on job portal

Presentation The students will be divided into 20 groups of three students each. Each group is required to prepare a presentation on recruitment and selection process of the firm allotted to them. Each group will be given a different firm.

Readings Web Resources Indian Management, March 2001, Vol 40, No.3, Train With Developing Objectives by Manorama Kaul, pp-83-86 Harvard Business Review, March 2007, What it means to work here, by Tamara J.Erickson and Lynda Gratton, Pg 82

http://www.hrmguide.net/canada/recruitment/billboard_recruitment.htm http://www.culpepper.com/eBulletin/1997/163allen.asp

http://www.insurancejournal.com/magazines/southcentral/2002/09/16/features/23373. htm http://www.tata.com/0_our_commitment/employee_relations/articles/20060824_visio n_HR.htm

http://www.rcw.raifoundation.org/management/mba/HRPD/lecture-notes/lecture20.pdf http://www.bpoindia.org/research/retention-strategies-call-center-industry.shtml http://humancapital.doe.gov/resources_recruiting.htm http://humancapital.doe.gov/resources/neochecklist.pdf http://www.financialexpress.com/news/the-right-induction/133598/0 http://www.cipd.co.uk/subjects/recruitmen/induction/induction.htm

No. of Sessions

Eight

MODULE FOUR: TITLE Contents Training Manpower Manpower Training and Development Career Planning Succession Planning T1 = Chapters: 9 Assignment A3 R1 Chapters: 5, 10, 11, 12, 13 R2 Chapters 8, 9 & 10 R3 Chapters 10 & 11 R4 Chapters 9, 10 & 11 R5 Chapter 18 The students will be divided into 15 groups of three students each. Further the entire group of 15 students will be bifurcated into two categories. Following topics will be allotted: 8 groups of three students each will prepare a report on training and development of employee(each group will be given different organization) 7 groups of three students each will prepare a report on career planning which the firms design for their employees (each group will be given different organization) No presentation Harvard Business Review, Feb 2005, Vol 83, No.2, Ending The CEO Succession Crisis by Ram Charan, pp-72-81 Harvard Business Review, Feb 2005, Vol 83, No.2, Two executives One Career by Cynthia R. Cunnigham, Shelley Murray, pp-125-131 Harvard Business Review, July-Aug 2005, Vol 83, No.7, Turning Great Strategy Into Great Performance by Michael Mankins Richard Steel, pp-65-72 Harvard Business Review, July-Aug 2005, Vol 83, No.7, Learning in The Thick of It by Marilyn Darling, Charles Parry & Joseph Moore, pp-84-92 Harvard Business Review, July-Aug 2005, Vol 83, No.7, Manage Your Human Sigma by John Fleming & Curt Coffman, James Harter, pp-106-114

Text References

Presentation Readings

Indian Management, April 2001, Vol 4, No.4, Assessing Competency the Scientific Way by Biswajeet Pattnayak, pp-46-51 Indian Management, March 2001, Vol 40, No.3, Train With Developing Objectives by Manorama Kaul, pp-83-86

Web Resources

http://www.edisonblake.co.nz/careermanagement.html http://www.hronline.com/hro_successor.asp http://www.ineda.com/ref_succession.htm http://www.shrm.org/hrresources/casestudies_published/CMS_013567. pdf https://mis.doe.gov/ess/training_catalog.cfm?sort_by=reg&skey=none http://www.hindu.com/thehindu/jobs/0204/05030033.htm http://www.businessweek.com/print/technology/content/jun2006/tc20060626_7 62246.htm http://www.microsoftwatch.com/content/corporate/gates_ballmer_succession_watch.html http://www.aesa.us/Conference/TX%20Succession%20Planning.pdf

No. of Sessions

Five

MODULE FIVE: TITLE Contents Appraising Personnel and Job Performance Appraisal Potential Appraisal Job Evaluation Wage Determination T1 = Chapters: 10, 11, 12

Text References Assignment Presentation

R1 Chapters 14, 18, 19, 20, 22 R3 Chapters 14 & 15 No Assignment The students will be divided into 20 groups of three students each. Each group is required to prepare a presentation on performance appraisal methods of the firm allotted to them. Each group will be given a different firm. Harvard Business Review, July-Aug 2005, Vol 83, No.7, Turning Great Strategy Into Great Performance by Michael Mankins Richard Steel, pp-65-72 Harvard Business Review, July-Aug 2005, Vol 83, No.7, Learning in The Thick of It by Marilyn Darling, Charles Parry & Joseph Moore, pp-84-92 Harvard Business Review, July-Aug 2005, Vol 83, No.7, Manage Your Human Sigma by John Fleming & Curt Coffman, James Harter, pp-106-114 Indian Management, April 2001, Vol 4, No.4, Assessing Competency the Scientific Way by Biswajeet Pattnayak, pp-46-51

Readings

Web Resources http://www.360-degreefeedback.com/ http://www.360-degreefeedback.com/ http://www.performance-appraisal.com/intro.htm http://www.sfgate.com/cgibin/article.cgi?file=/chronicle/archive/1997/05/05/BU65200.DTL http://www.quality.org/tqmbbs/tools-techs/360pa.txt

No. of Sessions

Seven

MODULE SIX: TITLE Contents Industrial Relations in Manufacturing set up Employee Welfare Industrial Relation Trade Union Dispute Resolution & Grievance Management Employee Empowerment T1 = Chapters: 13, 19, 20, 22, 23, 24

Text

References Assignment R1 Chapters: 14, 18, 19, 20, 22 R2 Chapter 14, 15, 16, 17 R3 Chapters: 15, 17, 19, 20, 21 R4 Chapters: 17, 18, 19, 20, 22, 23, 24, 25, 26 No Assignment

Presentation No Presentation Quiz Readings Indian Journal of Industrial Relations, April 2005, Vol 40, No.4, Psychological Empowerment & Organizational Citizenship (OCB) in IT Managers: A Talent Retention Tool by Jyotsna Bhatnagar & Sheetal Sandhu, pp-449-462 Indian Journal of Industrial Relations, April 2005, Vol 40, No.4, Industrial Relation Scenario in Textile Scenario in Tamil Nadu by N Krishna Moorty, pp470-481 Indian Journal of Industrial Relations, October 2006, Vol 42, No.2, Managing Employee Relations Through Strategic HRM: Evidence From Tata Companies by Debi Saini. Indian Management, June 2001, Vol 40, No.6, Safety & Employee Participation by P N Kutharia, pp-53-62 Ten groups of six students each will give quiz on trade union and IR practices of firm

Web Resources

http://members.tripod.com/j_fox/thesis.html

http://www.bee-india.nic.in/sidelinks/Announcement/10Reliance.doc http://citu.org.in/Defaulta.htm http://en.wikipedia.org/wiki/Centre_of_Indian_Trade_Unions http://en.wikipedia.org/wiki/Indian_National_Trade_Union_Congress http://members.rediff.com/intuc/ http://labour.delhigovt.nic.in/public/trade/trade_1.html http://www.indialabourarchives.org/col/aituc.htm http://members.rediff.com/hms/ http://dgfasli.nic.in/dgfasli/masterdetail2.asp?orgid=3005#STRUCTURE http://www.lawstudent.in/cl_lawdemystified2.htm http://www.citehr.com/industrial-relation-in-india-vt1232.html http://www.citeman.com/differentiating-between-hr-management-andindustrial-relations http://www.ilo.org/public/english/dialogue/actemp/papers/1998/srseleme.htm http://labour.nic.in/ir/welcome.html http://labourbureau.nic.in/id2K4%20Contents.htm http://www.gnb.ca/0110/0001e.htm http://www.employmentsolicitors.co.uk/Resolving%20Industrial%20Disputes.htm http://www.ilo.org/public/english/dialogue/actemp/papers/1998/srshrm.htm#c2 http://www.silitech.com/company3.htm http://pib.myiris.com/facts/article.php3?fl=D3481

Five No. of Sessions