Human Resources Management

QUESTION MARKS
1 Discuss the way in which employment patterns 6
have changed over the last 20 years

2 Describe the following types of workers: 6

• Core workers
• Flexible workers
• Sub-contracted workers

3 Discuss the advantages and disadvantages of new 4

employment patterns for an organisation.

4 Describe the process of HR planning. 4

5 External influences can affect the HR department 6

and their planning.

Describe how the staffing of an organisation may

be affected by current external influences

6 An organisation has a problem with high staff 2

absenteeism and decides to analyse the problem to
see if a specific pattern emerges.

(2001 case study)

Describe how absenteeism records might be

broken down to see if a pattern emerges

7 Describe why a high staff turnover would be of 5

concern to an organisation

8 Justify the need to carry out a job analysis when a 2

vacancy arises.
9 Compare a job description to a person 3
specification.

10 Justify the reasons why a company may always 4

look to fill a vacancy with an existing employee.

11 Explain the possible negative effects of this policy 3

12 Describe an effective recruitment procedure for 4

an organisation.

13 Describe a selection process which an organisation 5

may use to ensure the best applicants are
appointed to work.

14 Discuss the different forms of testing that an 6

organisation could use to select the best
candidate.

15 Describe the costs and benefits of staff training 6

to an organisation.

16 Describe the term induction training. 1

17 Outline the benefits of induction training 4

18 Organisations can use both on the job and off the 4

job training for employees.

Describe each of these types of training

19 Describe how an organisation might assess the 4
effectiveness of any training programme?

20 Justify why training should be a continuous 4

process for any organisation
21 Appraisal is the name given to a meeting held 4
between employee and employer to review
performance and discuss progress.

Discuss the role of appraisal and its ability to

motivate staff.

EMPLOYEE RELATIONS
QUESTION MARKS
1 Describe the role of ACAS in supporting employees 3
and employers when disputes occur in the
workplace

2 Describe the role of Trade Unions in supporting 3

employees and employers when disputes occur in
the workplace.

3 Employee Representative Groups, (eg Trade 3

Unions) use the power of collective bargaining for
the benefit of their members. Describe 3
advantages of collective bargaining.

4 Employees may undertake industrial action in an 4

attempt to force employers to meet their
demands. Describe types of industrial action that
employees could take.

5 Explain possible effects that prolonged industrial 5

action could have on an organisation.
 LEGISLATION
QUESTION MARKS
1 Employment legislation exists to protect workers. 3

Describe the purpose of the

• Health and Safety at Work Act 1074
• Race Relations Act 1976
• Equal Pay act 1970

2 Describe 3 forms of legislation which would affect 6

the running of an organisation.

3 Describe how employment legislation and EU 10

directives may affect the running of a Leisure
Club.