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Bruce Kiefer
QUALIFICATIONS • P&L responsibility for $1.2 billion organization with $160 million in capital
SUMMARY expenditures and 1300 employees
• In 2008, reduced technical expenses by $6 million, reduced service calls by
20%, repeat calls by 15%, and call center technical queues by 12%
• Designed and implemented Converged Area Network across Pennsylvania
to carry IP services
• Manage all capacity needs and augmentations for all services, including high
speed data, VOIP, switched digital, video on demand, CRAN backbone and
Spotlight Comcast Ad Sales Group
• Led the Colorado region to be ranked #2 YTD in Comcast Cable Power
Rankings, #4 in Comcast Cable Market Health, and earning a “A” score on
the Capacity Planning Scorecard
ADDITIONAL • Attended numerous SCTE Conventions and Seminars, NCTI Installer and
SKILLS Technician Courses, and Human Resource and Diversity Courses